Trusted Agent profile · Shirley
Verified
★★★★★
1,526 reviews across 4 platforms
6/8 Drury Lane, Shirley, B91 3BD
John Shepherd's office in Shirley, at 6/8 Drury Lane, is rated 4.4 out of 5 across 1,526 reviews on four platforms, including 161 Google reviews rated 4.3.
161
Reviews on Google
This office
3
Reviews on Yell
Business-wide
1,340
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
5/5
TrustpilotFriendly, efficient and helpful
Very helpful, friendly and efficient service from Lily in managing properties and handling transfer over from previous agents. Thank you. Very much appreciated.
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotJohn Shepherd has been helpful in the…
John Shepherd has been helpful in the process of me renting a property, especially the letting consultant Megan, from the first day of our meeting has been very understanding and ready to answer questions and also advice were necessary.
5/5
TrustpilotWe had Destinee Rowe as our estate…
We had Destinee Rowe as our estate agent for our rental property in Harborne. She was very professional and dealt with our requests in a timely fashion. John Shepherd have been easy to contact and responsive with updates and repairs to the property. We are very happy with the service we have received.
5/5
TrustpilotExcellent service.
The process was made so much easier as we had regular updates from the team at John Shepherds including Shannon and Natalie Watkins. They were proactive, helpful and always contactable to answer any queries
3/5
TrustpilotCould not login easily
Could not login easilySorry - this review was unintentional. Please ignore my review.
Can you advise what portals you are trying to log in as we are the estate agents and have staff members to assist .Kind regards,
5/5
Trustpilot5 STARS!!!
As a first-time buyer, I have valued Turkay’s kindness, patience and professionalism. Always responsive and super helpful! 5 STARS 🌟🌟🌟🌟🌟S.Mills
5/5
TrustpilotLauren and Katie have been instrumental…
Lauren and Katie have been instrumental in finding me the perfect home. Both have been diligent, professional, supportive and prompt. From the start of the process to the finalisation, Lauren and Katie have exceeded all expectation. I cannot thank them enough. Thank you for your help. Highly recommend these ladies from John Shepherd.
5/5
TrustpilotWe wrer lucky to have John Shephered…
We were lucky to have John Shephered with us, especially the letting consultant, Nelly. From the first day of our meeting, she has been very understanding and ready to answer questions and also advice were necessary.
5/5
TrustpilotLetting
We were getting desperate/close to being homeless, the staff jumped in and found us somewhere to live very quickly and it is lovely. Emily and Jamie are a credit to the firm
5/5
TrustpilotPositive experience
LILY in particular was very helpful she was polite and always respectful towards me. The references took a while to complete due to my own circumstances. Lily understood this and supported me so i was finally able to obtain the house i had chosen. Great customer service and a truly lovely lady.
1/5
TrustpilotMickey Mouse Estate agents!
The seventh ring of Satans anus has nothing on how terrible this Estate agent is!
5/5
TrustpilotOverall it was a good professional…
Overall it was a good professional service finding a new tenant as soon as the last one vacated. However, the checkout report could have been more thorough and detailed. Otherwise a hassle free service.
5/5
TrustpilotBest Lettings agency I’ve seen in…
Best Lettings agency I’ve seen in years. All staff members were very friendly and helpful. They’ve managed to support us with our move by being touch daily. Highly recommend!
5/5
TrustpilotLily Johnson - John Sheppard
Lily Johnson - Great representative for John Sheppard, she has been quick to respond to all queries, whilst being polite and professional. This has made the experience enjoyable and i would highly recommend them in the future.
5/5
TrustpilotFantastic agency
Fantastic agency. Very professional and nice people to deal with. They provided constant updates and went the extra mile to find potential buyers. Shannon really kept me informed once the sale had been agreed and kept on pushing both sets of solicitors for resolution. I would highly recommend using their services
4/5
GoogleMoving house can be a stressful experience. It took us a long time to sell our property but both Callum & Courtnie persevered and near to the end of the process we had several offers to choose from.. They followed up and kept us informed throughout the process and were always polite and helpful.
5/5
TrustpilotI rented an apartment with John…
I rented an apartment with John shepherd, lived there for a year and a half and had a very good experience. They are available and fix things in timely manner, I had the pleasure to rent with them.
5/5
TrustpilotExcellent all round service
The team at John Shepherd have sold several properties for us, most recently under especially challenging circumstances. We have found Tom Cooper and all at John Shepherd to be firmly reliable and professional throughout the whole process and will undoubtedly continue to use their services in the future. Many thanks.
5/5
TrustpilotExcellent service.
Shannon handled the sale of our property in Knowle, she is very professional and thorough and driven to succeed. Can’t recommend them highly enough.
5/5
GoogleA wonderful team who will do anything to help you find the perfect home
3/5
TrustpilotInternal communication is no great.
Internal communication is no great.Issues are not followed up properly and feed back to land lord is poor and not consistent.No great help in scrutinising property after tenant leaves.
5/5
TrustpilotKept up to date
We've seen a property for renting and started the application. We've been kept informed with everything and whenever there were questions there was always someone getting back to me.
5/5
TrustpilotBravo to the team they have good…
Bravo to the team they have good customer service
5/5
TrustpilotAmazing from start to finish!
Amazing from start to finish. We had a great experience when purchasing our property with JS. Natasha W was fantastic throughout and always willing to go that extra mile.
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