Field Palmer Shirley reviews

★★★★★ 5/5

Google

We appointed Field Palmer as our estate agent on 7 January, and from the very beginning the service from Brian and his team, Kieran and Megan, was excellent. Thanks to the proactive support and clear communication from the team throughout, we were able to exchange contracts on 5 March. Brian and his team have been brilliant from the start, professional, efficient, and always available to help or answer questions. We’re very grateful for how smoothly they managed the whole process and wouldn’t hesitate to recommend Field Palmer to anyone looking to sell their home.

Jake · 17 March 2026

★★★★★ 5/5

Google

I've had a great experience with Field Palmer Shirley for selling my property. Brian has been helpful throughout the whole process, keeping me up to date and letting me know when things needed chasing or following up on my end. He was also very proactive at getting to our exchange date through some trying and testing times! Thank you for all your help. I would recommend to friends and family and also use again in future if I had the need.

Chloe · 17 September 2025

★★★★★ 1/5

Google

Awful estate agent. Mathew was a terrible agent to deal with. Put an higher offer which was recommended by other agent that will definitely accepted. Mathew wasn’t happy from the beginning, he’s tone was very different compare to others, he came back to me and told me my offer is rejected even though my offer was higher than everyone else. I can guarantee he didn’t even forward my offer to seller. May be he has a different mind set up with coloured people. Waste my time. I will suggest everyone avoid fieldparmer As you won’t go very far with them. People like Mathew will let you down at the end. Very disappointed.. Definitely won’t recommend to anyone.

Sam · 23 October 2024

★★★★★ 5/5

Google

I had a really positive experience selling my property with Field Palmer in Shirley. Brian, Kieran and the wider team were great throughout and made the whole process feel calm and well managed. Within the first week there were lots of viewings, and within a couple of weeks I had an offer I was very happy with. From there the sale progressed smoothly and completed in a good timeframe, with clear communication along the way. I was selling from a distance as the property was a rental, and the team were particularly helpful with this. They went above and beyond in dealing with practical and management-related issues at the property, which took a huge amount of stress out of the process and really helped everything run smoothly. Professional, responsive and genuinely supportive. I’m very glad I chose Field Palmer and wouldn’t hesitate to recommend them.

Chantal · 17 January 2026

★★★★★ 1/5

Google

Avoid this agency. In my experience, they’re only friendly when they’re gaining something from you, but the moment you choose another option the attitude changes completely. Even re-using photos that were originally taken for my own property suddenly became an issue, and the way they reacted felt completely over the top, almost like they wanted to bite your head off for it. Definitely not the supportive or fair service I expected.

Maciej · 17 December 2025

★★★★★ 5/5

Google

Matthew and the team are top class. From valuation to completion they were professional, knowledgeable and great communicators - I always heard back from them with any queries very quickly. When the process was stressful, Matthew was the one chasing other parties and keeping the whole thing together, all while keeping me calm! Would highly recommend their services.

Charlie · 22 November 2024

★★★★★ 5/5

Google

As a first time buyer buying through Field Palmer, they were incredibly helpful from start to finish. Communication was excellent throughout, I was regularly updated on the progress and they also were proactive in chasing solicitors, helping to keep everything moving along smoothly. I’d definitely recommend them and hope to buy through them again in the future.

Erin · 10 April 2026

★★★★★ 4/5

Google

I've just used Field Palmer (Shirley, Southampton) to sell my mother's property. That was never going to be an easy gig as the house was very shabby due to years of it not being invested in. FP were great in helping show the best features of the house and advised me on all aspects of the sale. They were also instrumental in getting us the best possible price for the property we could have hoped for and followed my mum's wishes to the letter. On behalf of her, thank you.

Mark · 14 August 2023

★★★★★ 5/5

Google

Brian and his team have sold a few properties for us over the years. His knowledge, expertise and very likeable nature has made the whole process very easy. We have been updated regularly throughout the sale and have been able to address …

Anna · 17 April 2025

★★★★★ 1/5

Google

I'm trying to rent an apartment on the website, I'm sending contact requests, but no one answers. When I call the agency, I'm told I have to fill out a form, and even after that, no one answers. I called there and the person I spoke to was rude and hung up during the conversation. Is this how you treat customers?

Gregor · 17 December 2025

★★★★★ 5/5

Google

Brilliant service from a dedicated team. They were efficient, knowledgeable, and genuinely cared about getting the best outcome for me. I would definitely use Field Palmer again! If you want, I can tailor one to sound more personal (e.g., buying, selling, renting, specific agent name, etc.).

Adib · 10 April 2026

★★★★★ 5/5

Google

My partner and I recently bought our first house with Field Palmer Estate Agents. We mainly dealt with Kieran during this time. Kieran was brilliant throughout the whole process, giving us regular updates and chasing up anything needed to speed up the process. During this stressful process of buying a house, this definitely eased the pressure! Thank you so much to Kieran and everyone at the Field Palmer Team at Shirley - all your help has been greatly appreciated!! Adrian and Georgie

Georgie · 25 August 2022

★★★★★ 5/5

Google

Very good estate agent we had lots of problems with potential buyers got messed about but Matthew was on the end of the phone finally sold thank you very much. 10 out of 10.

Mike · 3 April 2025

★★★★★ 5/5

Google

A very professional, friendly team at Field Palmer Shirley. Smooth from beginning to end on our move. Can’t thank Brian and his team enough for going above and beyond on making it a speedy and hassle free process. Highly recommend.

Diane · 22 December 2024

★★★★★ 5/5

Google

We have just recently sold a property with Field Palmer Estate Agents in Shirley. Brian Dawkins and his team have provided an exceptional service from start to finish. I was fortunate enough to have Brian handled the sale of our property and throughout he has been upfront and realistic. He was able to offer of wealth of expertise and knowledge concerning all matters ensuring a swift sale. I was kept informed throughout. I can not express my gratitude enough to Brian. However, this is a small way. So if you are looking for an honest and personal service from an estate agents or simply looking for some advice, I would highly recommend starting with Field Palmer Estate Agents. I am certain that you will need to look no further.PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 27 August 2021

★★★★★ 5/5

Google

We would definitely not have been able to purchase the property without the amazing support that Brian and his team offered. Not only did Brian keep in constant contact with me but he helped keep me sane during the buying process. Unfortunately the house purchase took almost a year due to various reasons, if it hadn’t of been for Brian we most likely would have lost the house. Brian and his team have been amazing, nothing was too much trouble and the lines of communication were always open. We are so grateful to Brian and his team for getting the house that I could not bare to lose! Thank you so much for everything, I would recommend you in a heartbeat.PositiveResponsiveness, Quality, Professionalism

Anita · 27 August 2021

★★★★★ 5/5

Google

Little belated but wanted to say a huge thanks to Kieran and the team for selling our house. Kieran came to see us within days of contacting him, and the house was on the market by the end of the week. We had a firm offer on only the second weekend, at the top end of the figure we'd been hoping for. Sale to completion was only around 6 weeks. Quick, easy and the price we wanted so couldn't ask anything more. Based on our experience we 100% recommend, cheers again Kieran!!

Craig · 21 June 2021

★★★★★ 5/5

Google

Dear Field Palmer Agency!!! I would like to express my sincere appreciation for the outstanding service I received from your team. From the moment I reached out to your team, I was impressed by the professionalism and efficiency displayed throughout the process. The staff went above and beyond in assisting me with all my needs, answering all my questions promptly and clearly. Their knowledge and dedication made the entire experience much smoother than I had anticipated. I truly appreciate how your agency works to provide such a high level of service to the public. It is clear that your team values efficiency and customer satisfaction, and I feel confident knowing that such an excellent resource is available to our community. Thank you once again for your exemplary service, and I look forward to interacting with your agency in the future. Hope so for the next home. Sincerely, Krzysztof Wolski

Krzysztof · 22 December 2024

★★★★★ 5/5

Google

Kieron recently came out to value a property myself and my partner were looking at purchasing from family. I must say, I was very impressed as he was very professional, smart looking and very honest in his feedback. I appreciated the fact that he was realistic and gave us his true opinions as a professional and I didn't get the sense that he was someone looking to earn a quick buck and tell us what we wanted to hear. He did exactly what we asked for. My sister and her partner also used Field Palmer through the purchase of their property last year and have said how smooth the transition was, how professional the staff were and how great value for money they were. I continue to recommend Kieron and Field Palmer to anyone looking to purchase/sell/value their home and will definitely be using again.

Natalie · 21 June 2020

★★★★★ 5/5

Google

Recently purchased my first property with Field Palmer Shirley and what a fantastic experience. From start to finish the whole team were friendly and supportive (even when having difficulties with the conveyancers). Brian and the team at Shirley are amazing and give a truly excellent customer experience. Field Palmer Shirley defiantly has my recommendation. Thank you guys, for everything!

Tom · 16 June 2023

★★★★★ 3/5

Google

Went through field palmer selling our property as they had sold our flat 10yrs prior and done a great job however this time round wasn’t overly thrilled with the service. Getting call backs or even a reply to emails was like getting blood from a stone. Massively lacking communication skills from Matthew, wouldn’t hear from him from one week to the next. Told me a week after we had exchanged that we had exchanged! Had better contact with our purchase EA. Always chasing for updates but would take a week for him to reply to an email. All the other staff were polite and so was Matthew but he didn’t fill me with confidence and it all comes down to communication with your clients, we paid 3k for our house to sell through FP and feel like I had to do all the chasing at a very stressful time. I’ll be honest I wouldn’t use field palmer again.

Samantha · 22 November 2024

★★★★★ 5/5

Google

Can not fault the time and efforts spent by the team at Field Palmer to sell out house - always easy to contact if needed and issues dealt with promptly as they arose . We are very grateful for their help

J · 17 January 2026

★★★★★ 5/5

Google

Excellent professional service from friendly diligent staff. Particular thanks go to Brian and his team for their great work. We have recently sold our house through Field Palmer Shirley and were delighted with the service received. We obtained an offer on our property within two weeks of going onto the market in August 2017 and completed in November 2017. We were kept up to date as to progress and all viewings were managed and attended by the agent who gave sufficient time between viewings for potential buyers to have adequate time to consider. They were particular good as screening potential buyers to ensure their suitability as potential buyers. The service included excellent photos which were even taken twice because the first set were taken on a very wet and miserable day and the agents were not satisfied with these because they wanted to present the property in the best light.

Judith · 22 June 2018

★★★★★ 5/5

Google

We sold and bought through Field Palmer Shirley and Bitterne branches and it was a pleasure very professional Excellent process, Excellent communication would highly recommend thank you Field palmer

Manuel · 10 April 2026