Beals Shirley reviews

★★★★★ 5/5

Trustpilot

Kelsey-Anne has been fantastic from the…

Kelsey-Anne has been fantastic from the very start. I have been searching for a property for a few months now and due to my situation, people have declined me. Kelsey-Anne helped me with my referencing forms and answered any questions I had promptly. I look forward to being Beals tenants and dealing with Kelsey-Anne in the future.

David · 24 April 2024

★★★★★ 5/5

Trustpilot

My property letting

The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.

Min · 19 September 2026

★★★★★ 5/5

Trustpilot

5 star service

I've been renting our properly for a few year now with Anstey / Beal's, throughout this time Rhys has been top notch. From his local knowledge of the market in finding the property to finding tenants and getting ongoing issues dealt with easily and quickly, Rhys had been an absolute legend - always contactable , friendly and professional. Thanks Rhys!

PETER · 16 February 2024

★★★★★ 5/5

Trustpilot

Thank you Jess and Jade!

I initially thought that relocating a long way from home and finding a flat was going to be a stressful and frustrating experience as I didn’t know the area very well. But thanks to Jess and Jade at Beals Estate agents, the process was anything but! They were absolutely excellent, friendly and professional when it came to understanding my situation and helping to find me a lovely little place to start out at. Can’t rate them highly enough, thank you!

James · 21 June 2022

★★★★★ 5/5

Trustpilot

Zara is awesome!!

Zara was so lovely! She was really sweet, explained everything well and overall made the viewing a very pleasant experience! 🥰

Leo · 1 June 2026

★★★★★ 5/5

Trustpilot

Natalia Mazur Helped us find and rent…

Natalia Mazur Helped us find and rent our current property. We couldn’t have ask for better service from start to finish, she was always happy to help with anything and answer questions we had. The process was simple and smooth thanks to Natalia. Natalia and Jade went above and beyond to help us and we will always be grateful.

Charlotte · 23 February 2024

★★★★★ 5/5

Trustpilot

Renting through Beals

We recently rented a house through Beals and were assisted by one of their agents, Helen. We were thoroughly impressed by her friendly and approachable demeanor. From our first interaction, she made the process smooth and stress-free, answering all questions with patience and providing clear guidance, and even organised multiple viewings to help us make the final decision. If you're looking for a rental and appreciate working with someone who combines professionalism with a friendly attitude, we highly recommend Helen. Beals also assisted with moving bills and services to the new house, which means it is hassle-free and we didn't need to worry about previous tenants' providers.

Teja · 9 September 2024

★★★★★ 1/5

Google

There were a few outstanding issues with the house before we moved in which we were told were in the process of being sorted. However weeks after moving in no updates and nothing had actually been done. Very poor communicators and lack competency in sorting basic issues. Consistently making excuses and not taking responsibility for sorting things out. Would not recommend using this agency.

Leah · 27 October 2023

★★★★★ 5/5

Trustpilot

Excellent service

I had a brilliant experience in using beals. I had a faulty tap at one of my properties and they were really quick and professional in getting it sorted. In particular one of the staff called Dion was really helpful and professional in getting the contractors in to come and sort the problem. She got it sorted in a really good time scale and I was really happy with the final product. Will definitely be using beals again.

Shay · 5 August 2022

★★★★★ 5/5

Trustpilot

exceptional service and communication

Sarah has looked after us exceptionally , as we aren't the easiest of clients! no question was stupid question,her patience is never ending. After losing a property then buying another she mad everything easy and effortless, i had complete trust and faith in the process. I would not hesitate to recommend Sarah and her team and i would always go back to her should we move again......sorry Sarah :)

Debbie · 10 June 2023

★★★★★ 5/5

Trustpilot

I bought a house with the Alton branch

I bought a house with the Alton branch. The whole service they provided was excellent and Jane was outstanding!!

Jim · 3 June 2026

★★★★★ 5/5

Google

The team at Beals Shirley branch are absolutely five star! A huge thank you to Mohammed Hussain , who consistently contacted us and helped us to view the properties which he thought would be a good fit for our family. Viewings were arranged to our convenience, advice, when requested was given Mohammed is an excellent communicator, well mannered,quick to respond and always super helpful. kept us updated and helped solve any problems. We would absolutely buy and sell with Beals again. Recommended!

Nooriyah · 26 March 2022

★★★★★ 5/5

Google

I would highly recommend Henna. I spoke to her twice and both times she has been nothing but helpful and made all effort to stay in touch with me. She helped me a lot in finding a property suitable for me and my needs. Very helpful staff, I would recommend to speak to her as she will go the extra mile to help you and not give you false hopes and information just for sales. Thank you Henna and the Bales family x

A1T · 26 March 2022

★★★★★ 5/5

Trustpilot

I’m very happy with my experience with…

I’m very happy with my experience with the property management team especially Hayley as my flat is in the process of being totally renovated due to a fire in the kitchen. Hayley has kept me updated with the costings, the time scale, plus sending me photos of the work being done. Hayley and I have worked together re the colour scheme and she has taken on board my ideas.Today Hayley WhatsApp me from the flat so that I could see the progress of the work being done.

Jaqui · 16 August 2024

★★★★★ 5/5

Trustpilot

I have used Beal's Estate Agents for a…

I have used Beal's Estate Agents for a number of years. I have recently had some very challenging tenants and the support, help and guidance provided by Beal's, over the past year, and more specifically over the last 6 months has been invaluable. The proactiveness and support I received from Ben Temperton was greatly appreciated and the work that Ben and Maxine Faulkner did, behind the scenes, managing a number of issues with the tenant without me having to get involved was exceptional. You both went above and beyond to support me, and for this I am extremely grateful.I would love for Ben and Maxine to get applauded for the good work they are doing and the service they are providing to their customers. Your kindness, compassion and expertise has not gone unnoticed.

Sima · 11 March 2022

★★★★★ 5/5

Trustpilot

they are efficient and reliable I have…

they are efficient and reliable I have been their client for over 20 years, so speak from experience.

Julia · 23 September 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren & team

Lauren and her team at Beals have been amazing. I can highly recommend them. Professional, understanding and helpful throughout the whole process. We have been kept up to date regularly and always got a swift response when we have asked questions. I have dealt with many agents recently and they are by far the best... especially Lauren Marie Collins who has been such great support through the stresses of moving house!

Jayne · 2 March 2023

★★★★★ 5/5

Trustpilot

Massive thanks to Stacey and his team!

Massive thanks to Stacey and his team! Searching for and purchasing a buy to let property and becoming landlords for the first time was daunting to say the least.But the helpfulness, professionalism, can do attitude and reassurance demonstrated right from the start by Stacey and his team including Rebecca, Shelby and Lucy, to name but a few, definitely made the experience easier. We thank you all for your help with our purchase and look forward to working with you as our managing agent.

Will · 7 August 2024

★★★★★ 4/5

Trustpilot

Got the property sold!!

To be honest, initially everything was all good, everyone keen to get the property sold....which they did on the second viewing i think it was??Then....maybe not everything quite so good, i wasn't being kept up to date on anything, nor were my emails etc being replied, until the area manager got involved..To be fair, Stacey Walters kept on top of everything, chasing things up with 3 sets of solicitors & kept me updated on everything....so would i use them again??Id have to say yes, but i would make sure Stacey was aware that i was back again in order to ensure that he kept abreast of each stage etc.

Bob · 6 August 2024

★★★★★ 5/5

Google

I am ocuupying a property which I rented through Beals. It has been 3 years now and the way they have handled all communications and issues has been fantastic. I would specially like to mention about Muhammad Hussain from Beals Shirley Southampton Branch. Muhammad Hussain is very gentle,proactive in all his dealings and is a true professional. His advises and issues handling is really Appreciable. Thanks Beals and Muhammad.

Rajat · 26 March 2023

★★★★★ 5/5

Trustpilot

Sarah is amazing

Sarah is amazing, so so helpful, she totally gets how hard & stressful buying & selling is.

Sandra · 3 June 2026

★★★★★ 5/5

Trustpilot

Best Rental Agent in Southampton

My wife and I bought a house in Southampton 20 years ago for our daughter while at university. After she left we let the property through a series of agents. (We live near Gloucester so could not do it ourselves).For all of that time we used a number of agents, and had problems with them all, some much worse than others. And then we discovered Beals and their Silver Rent Guarantee Service, and would recommend it highly to anyone.Adrian Pryke was our main contact and he could not have been more helpful.Our only regret is that we did not discover them sooner.Geoffrey

Geoffrey · 24 November 2021

★★★★★ 1/5

Trustpilot

They will never, ever take you off of their email list

Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent

Will · 22 September 2026

★★★★★ 5/5

Trustpilot

Molly who runs Beal's maintenance side…

Molly who runs Beal's maintenance side of things at the companies Head Office is a 5star member and should awarded employee of the month, every month she 1st class at what she does always does what she says she's gonna do and certainly where possible try's to give the best and fairest deal's for the landlord's and tenant's. truly spot on 100% effort and achievement.

Alan · 13 June 2023