Trusted Agent profile · Shirley · Hampshire
★★★★★
2,062 reviews across 3 platforms
343 Shirley Road, Hampshire, SO15 3JD
Part of Beals, see every office.
Beals's office in Shirley, Hampshire, at 343 Shirley Road, is rated 4.7 out of 5 across 2,062 reviews on three platforms, including 151 Google reviews rated 4.4.
151
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,859
Reviews on Trustpilot
Business-wide
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
2/5
TrustpilotIgnored....
At first all seemed good and a little different to other agents in the area. Once the deal had been done and some small minor problems arrived the communication stopped. The little problems got bigger and could of been solved easily in the first place but ignoring phone calls and emails doesn’t solve anything. My advice is to get the problems sorted first before signing anything as once the monies have been exchanged then the customer service goes quiet.
5/5
TrustpilotI would like to thank Hayley at Beals…
I would like to thank Hayley at Beals for helping me and guiding me through the process when my tenants vacated. Would highly recommend!!
5/5
TrustpilotWe would use again. Trustworthy
We went with Beals because they were happy to negotiate and had an experienced team to handle the communications. Beals handled every situation swiftly and pragmatically. Very happy with their service and would use again.
5/5
TrustpilotBeals we’re great
Beals we’re great. Very friendly, helpful and kept us updated at all times. They worked hard to get us the best deal possible. Thanks to Ross Whelan and Nancy especially.
5/5
TrustpilotAmazing Customer Service Served With A Smile:)
Me and my partner came to view a beautiful apartment with a lovely lady called Annie. We both couldn’t get over how great she was. All information was provided, she was telling us different options suitable for us and was really helpful and also seemed so happy and joyful. We’ve had bad experiences with letting agents but Annie really did bring back our faith with her postive outlook. Thankyou Annie
5/5
TrustpilotAdrian and his whole team have been…
Adrian and his whole team have been very good, supportive, prompt and helpful with lots of good advice when needed, right from the start. We fully recommend them to any landlord.
Thank you, for reviewing your experience at Beal's Shirley Office! The team will be overjoyed to hear that you've had such a positive experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day.
5/5
TrustpilotLucy was incredibly helpful during the…
Lucy was incredibly helpful during the rental process with great communication throughout, really happy with the end result of Acquiring the suitable property. Thanks again Lucy
5/5
TrustpilotLouise provided an excellent service…
Louise provided an excellent service when it came to the sale of my property, so glad we chose to go with Beals. Highly recommend
Hi Carol, thank you for reviewing your experience with Beal's! Louise and the entirety of the team were delighted hear you had a great selling experience with us. We hope you have a great day :)
5/5
TrustpilotAisha Baker
Aisha came over to valuate my flat and its potential for renting. She was extremely knowledgeable and put me at ease with all my questions. Wouldn't hesitate to use Beales again with the support of Aisha.
5/5
TrustpilotVery professional outfit
Very professional outfit, good to deal with, great attitude, always ring you back when requested, always return emails.Have no issues would recommend using this agent for all aspects of property management.
Thank you, for reviewing your experience at Beals. The team will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
GoogleGreat service for Landlords. Muhammad is a pleasure to work with. He is on the ball and lets properties to good tenants.PositiveResponsiveness, Professionalism
5/5
TrustpilotA deal in tough market conditions.
Since returning from being furloughed during lockdown, Ben has done a great job of marketing our property. In tough market conditions he has been tenacious in following up leads and this has resulted in several offers, although many with complications that needed to be worked through. Throughout, Ben has kept us updated and has talked through the complexities at every stage enabling us to make informed decisions and a sale which is now proceeding to contract.
5/5
TrustpilotThank you To the outstanding employees…
Thank you to the outstanding employees at Parkgate, Emma and Lauren, both so professional, always prompt good communication. The smooth sale and purchase process made the whole experience a pleasure.
Hi Fiona, Thank you ever so much for taking the time to review Beal's Park Gate Office. Emma, Lauren and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
GoogleThe agency was very helping from the day we viewed the property until beginnig of tenancy. 5* experience from Muhammad, my family and i are pleased.
Hi Abigail, Thank you ever so much for taking the time to review Beal's Shirley Office. Muhammed and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
1/5
GoogleSpam at our letterbox, which is clearly marked 'non-soliciting'. If they ignore such simple instructions, I'm afraid how they'd deal with actual important cases, as they seem to disregard your interest.
5/5
TrustpilotHad a great experience with Beals
Had a great experience with Beals, we have used them twice. I went back to them because they were so efficient and helpful the first time.Would highly recommend
1/5
Trustpilot.....CRIMINALS....
This outfit operate on high streets mainly south of the country , They are also Brokers and will take every last penny you have as well as providing you with false/part information regarding insurance policies which they will tie you into for 5 years at a rate of double price at least for a standard package, You wont receive the information for this as they choose not to tell you, I personally was asked to falsify information from my wage slips to show that i was earning more than i actually was in order for my mortgage to go through... But BEWARE later down the line you step out of there boundaries the court letters phone calls and threats start,,,,,, DONT DO IT .... LICENSED CRIMINALS....
5/5
TrustpilotThis agency is really helpfull…
This agency is really helpfull throughout our tenancy agreement They are realy quick in sorting out problems/inquiries And property they are providing is tidy and fully maintainedI recommend them esp their senior staff is fabulous
5/5
GoogleQuick and fast service, agants very friendly and helpful
Hi Anna, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotFantastic Estate Agents…
I recently bought my flat through Beal’s and I was impressed by their professionalism. They were a useful conduit for information and made the purchase effortless.
Hi Josh, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotOne person makes a huge difference!
Beals have managed my property for a few years. I am now dealing with Phoebe Hilton and she alone is responsible for me awarding 5 stars. She is currently providing an exceptional service through an eviction process. Good to know that someone is there for me when it is really necessary. Historically service from Beals has not always been great but Phoebe has completely turned that around and yes, i would use them again as a result.
5/5
TrustpilotVery efficient and helpful
Jade and Carly are always helpful, knowledgeable and always approachable. Thank you
Hi, Thank you so much for sharing your feedback with us. Jade & Carly were pleased to hear this. We hope you have a great day!
5/5
TrustpilotOutstanding service
Zoe Cook - had such a wonderful experience from start to finish with Zoe. Would 100% recommend dealing with Zoe with any of your letting needs!
5/5
TrustpilotHad such an easy process when settling…
Had such an easy process when settling into my rental property, found Shelby to be really helpful and always felt she was available to answer questions that I had!
Hi Katie, thank you for taking the time to review your experience with Beal's Southsea. Shelby will be delighted to hear this! Have a good day :)
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