Trusted Agent profile · Shirley · Hampshire
★★★★★
2,062 reviews across 3 platforms
343 Shirley Road, Hampshire, SO15 3JD
Part of Beals, see every office.
Beals's office in Shirley, Hampshire, at 343 Shirley Road, is rated 4.7 out of 5 across 2,062 reviews on three platforms, including 151 Google reviews rated 4.4.
151
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,859
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirley.
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
1/5
TrustpilotTotally furious.
Totally furious.. I receive a marketing leaflet through the door informing me they over achieved 115.4% of market price on property I have just purchased.. Using photos of my property and no agreement to do… GDPR etc broached and property shown to be over paid for.. So will I go back to sell with them NO… Bad practise and legally wrong to do….
5/5
TrustpilotReliable, easy and even fun!
Renting out our first property was so easy, Lizzi made sure all our questions were answered and everything was taken care of, her infectious enthusiasm and care made the whole thing a breeze.
5/5
TrustpilotKirsty was very friendly and…
Kirsty was very friendly and informative when she valued my parents property. She came up with useful suggestions regarding offers in excess and an open day.
1/5
TrustpilotWe had a very rude agent when making an…
We had a very rude agent when making an enquiry over the phone. The property was advertised on rightmove as available but told by the agent that they are not taking any new business, so we asked why the property was being advertised when they are not doing viewings. He was rude in his manner and told us he was hanging up the telephone as he was not prepared to explain himself. The company website for Beals says the service is limited (Covid 19) Which we fully appreciate, however this is not a reason for rudeness!
5/5
TrustpilotAdam was fantastic when I purchased my…
Adam was fantastic when I purchased my house in gosport very helpful and knowledgable . Will use Adam in the future should I choose to move
5/5
TrustpilotJade has always been so helpful in…
Jade has always been so helpful in helping me find a property to rent. Always so pleased with the service, thanks to jades amazing helpfulness and kindness.
Hi Janet, Thank you so much for sharing your feedback with us. Jade was delighted to hear this. We hope you have a great day!
5/5
TrustpilotNot all estate agents are bad
My husband and I were looking for an agent who we could fully trust and rely on to help sell our home of 33 years. When meeting Olly in the Shirley branch, he gave us the reassurance we both needed and we couldn’t have asked for a better estate agent. Olly, you were tremendous in everything you did for us, nothing was too big and you went above and beyond so thank you. We will forever recommend you and continue to spread the word that not all estate agents are bad because YOU are fantastic!
5/5
TrustpilotBeals Remortgage
I was initially introduced to Beals by Oliver Sourmenidis as I was in the market for support and advice for a remortgage.Oliver swiftly put me in touch with Dan Hillier who was able to support me with securing a new provider for my remortgage within a tight timescale.I’m very pleased with the professionalism of both Oliver and Dan as well as the ongoing support during the process.I would highly recommend them to my family and friends and will most definitely be using them again.D.Goble
5/5
TrustpilotFirst class customer service from start…
First class customer service from start to finish , would definitely recommend , special thank you to Jaeger, made what could be a very stressful time nice and simple .
5/5
TrustpilotI have rented a property with Sophie…
I have rented a property with Sophie and Jade before. They are very helpful and always communicate well.I definitely recommend it to everyone.
Hi Baran, thank you for taking the time to review your experience with Beal's Gosport. Sophie & Jade will be delighted to hear this! Have a good day :)
5/5
TrustpilotAmazing service from Lucy at north end
Amazing service from Lucy at north end, she went above and beyond when helping us move into our new property, making it a stress free easy move. Nothing was ever too much for her. Very professional, and very helpful. Would definitely recommend!
Hey Michael, thanks for your feedback! We are glad that Lucy went above and beyond to help you move into your new property.
5/5
FacebookA professional outfit, superb advice & a great team that can help you with all aspects of buying, renting or selling your home. James has always been loyal to me on many occasions. Beals it’s 5stars from me. Keep up the good work
Thank you for the feedback, Peter! We are over the moon that you have rated us 5 stars and value the efforts of our valued employee, James.
5/5
TrustpilotHelpful staff at Head Office Whitley
I recently had problems with my rental property, I contacted head office and spoke to a lovely lady called Sophie, she went out of her way to help me, she referred me to one of their property managers called Hayley who sorted everything out for me. She was always in contact with me either by phone or email whilst sorting out the problem. I would definitely recommend Beals Estate Agents whether renting or buying.
5/5
TrustpilotErin Thorne
Erin Thorne, our agent, was very helpful, fast and professional. We moved into a very nice place and we are really greatful to Beal's estate for theirs awesome work!Definitely recomend Erin to others!
Hi Dina, thank you for taking the time to review your experience with Beal's Bitterne. Erin will be delighted to hear this! Have a good day :)
5/5
TrustpilotFriendly
Friendly, easy to work with staff. Sensible valuation resulting in a quick sale. (still in progress)
Hi, thank you ever so much for your lovely feedback. We hope you have a great day!
1/5
TrustpilotWorst Estate Agents
It is absolutley shocking how this Estate Agents have nearly 5 stars! Do not give a F*** about tenants. It took 4 months for us to hear about getting our deposit back and we had to go an dispute it! Tried to rip us off for a bill of £2000 for a 1 bed flat! Amanda Leggett dealt with our account and never answered our calls, never answered her phone, got outright ignored for a good month. Once you have paid the deposit and are in you are in your rented accomodation they do not care about you anymore. They will fine you for the smallest things. Has put me off renting for life.
5/5
TrustpilotHelen at the Shirley branch was…
Helen at the Shirley branch was extremely helpful and polite she went overboard to assist me with the transaction. The other staff members were also great when I phoned for advice, you have a fantastic team
5/5
TrustpilotHappy Customer
Our agent was a gent! Had the feeling from the start that he knew the area and a very good feel of the house together with the market he would be dealing with.
Hi Claire, thank you for taking the time to review your experience with Beal's. The team will be delighted to hear this! Have a good day :)
5/5
TrustpilotFantastic professionalism from start to…
Fantastic professionalism from start to finish. After being given the run around from other local estate agents due to certain circumstances , Phoebe Hilton from beales gave us a call and can honestly say she couldn't do enough for us. Phoebe showed amazing willing to help us find our ideal property and assisted us every step of the way , nothing was too much effort for her to help us out.She was upfront and honest , very easy to talk to and would highly recommend her for any bodies letting needs.Amazing service and as cheesy as it sounds, I would of given 10*s if it was an option.
4/5
TrustpilotLetting property and setting up contracts
I have used Beal's Lettings on several occasions over the years to find tenants, set up the AST contract, the inventory, carry out the check out and check ins. They have been excellent at sorting out any problems that occurred. If I have had a problem they have been quick to respond and sort things out. The only thing I would say is that at the initial stages, when they have found a tenant, they could have been better at confirming the agreed costs.
5/5
TrustpilotI had five valuation on my property…
I had five valuation on my property they all came out with the same price and fee, but one stood out from the rest james at havant branch with his excellent knowledge of the area and being a agent for such a long time we felt this is person that we want to sale through. He and his team where amazing they kept us update from start to finish . Anyone that wants to sell in havant please call this guy .
5/5
TrustpilotBeals were golden!
Knowing my property wasn’t the easiest to sell, Beals took on the task and went full steam ahead. Although a little tricky at the beginning with the wrong candidates and change in sales guy that didn’t help, however, when Ben Thompson took over the property things moved very quickly and smoothly. He regularly phoned me to let me know what was going on and his politeness, honesty and professionalism was greatly received. He was bringing the right people to view the property and we got the sale! All through the sales process I felt at ease and was always up to date with progress and actions. With Bens outstanding negotiation skills he was able to get the deal that best fitted myself which managed me also to purchase a new property and also through the purchase process he made it happen was absolutely superb!With Ben at the helm I absolutely recommend Beals.
5/5
TrustpilotI would have no hesitation in…
I would have no hesitation in recommending Beales. They sold our flat very quickly - in a very flat market - and have been professional throughout the process.
Hi Claire, thank you for reviewing your experience with Beal's! The entirety of the team were delighted hear you had a great selling experience with us. We hope you have a great day :)
5/5
TrustpilotEsmee great
Recently spoke to esmee about the current market and properties we had to offer, she was very helpful and polite. Would recommend
Hi, thank you ever so much for your lovely feedback. Esmee was so glad she could provide a great experience for you. We hope you have a great day!
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Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirley.
