5/5
TrustpilotGreat company sponsors my
Great company sponsors mySons football team and a great help! Thanks to Dan!
Agent replied · 19 June 2024
Hi Victoria, thank you ever so much for your lovely feedback. We hope you have a great day!
Trusted Agent profile · Shirley · Hampshire
Beals Shirley reviews
★★★★★
2,077 reviews across 3 platforms
343 Shirley Road, Hampshire, SO15 3JD
Part of Beals, see every office.
Beals's office in Shirley, Hampshire, at 343 Shirley Road, is rated 4.7 out of 5 across 2,077 reviews on three platforms, including 151 Google reviews rated 4.4.
151
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1,874
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirley.
Reviews
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNatalia and the team were brilliant
Natalia and the team were brilliant. Organised the viewing at a time to suit us and very knowledgeable about every. Highly recommend
Agent replied · 26 March 2024
Hi Wayne, thank you for reviewing your experience with Beal's! Natalia and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotThe service we received from Annie
The service we received from Annie, Aisha and the team was fab. They helped make sure we got the properly that was right for us and the process couldn't have been smoother. Would highly recommend.
Agent replied · 26 March 2024
Hi Alana, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotCouldn’t have been any better
Couldn’t have been any better, Kelsey was very professional and so helpful, she turned a very stressful experience into a pleasant one.
Agent replied · 26 March 2024
Hi Sherri, thank you ever so much for your lovely feedback. Kelsey will be pleased to hear this! We hope you have a great day!
5/5
TrustpilotJade is extremely knowledgeable
Jade is extremely knowledgeable, answering all the questions I had. She’s both professional and friendly, making what can be a difficult experience easier.
Agent replied · 26 March 2024
Hi Renae, Thank you for your lovely review. Feedback like this means the world to us. Jade and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotBeals letting department
I recently instructed beals letting dept to rent my house, Lucy was a breath of fresh air, very helpful and knowledgeable, reasonable charges for full management.
Agent replied · 26 March 2024
Hi Mr Meredith, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We are so glad Lucy was able to provide a great experience for you! We hope you have a great day.
1/5
GoogleSTUDENTS BEWARE. The worst experience ever. Disgusting, mould infested flat. No communication - constant emails and phone calls, passed around from person to person. Even collecting my keys the messed up. It was a warning sign of things to come. Now, they are trying to keep my deposit despite the awful state of the flat and it being left in a better state than when we arrived. Constant issues with the flat, a lack luster response always, having to constantly chase different members of staff. I found Mollie-Mae from maintanace and Helen particularly stand offish at times. Along with Rhys. No washing machine for over a month, a broken fridge for weeks on end. An overgrown garden with rubbish tipped all over it (which they are now trying to charge me for!!!), the mould and response was the worst. To the point where it spread to all of my bedding which had to be replaced and I had to buy a bed out of my own pocket! I could go on for pages about the awful treatment. I’m sure there will be some kind of reply trying to state they have ‘never rented to me’ etc like they usually do to dodge culpability. All I can say is avoid them.
5/5
TrustpilotVery happy with the service
Jess is a star, we had to start renting while travelling abroad and she has made everything to make the process as easy as possible and was always ready to help and answer questions.
5/5
TrustpilotI have Found Beals to be a very…
I have Found Beals to be a very competent agency, managing all aspects of of properties to a good standard. Especially Mollie, who’s great in the Maintence division handling all cases to an excellent standard.
5/5
TrustpilotCharles is an exceptional professional.
Charles is an exceptional professional. He was very informative and helpful and had a lot of knowledge about the area. I was such a pleasure to talk with him.
Agent replied · 26 March 2024
Hi Jaime, Thank you ever so much for taking the time to review Beal's. Charles and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotMohammed is the best agent ever!
Mohammed will work with you to make your desires a reality, he is very professional, experienced and helpful. At beal’s their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and other family members. When I am looking to buy again I will not hesitate to call Mohammed.The best real estate company I have ever dealt with, Highly recommend.
Agent replied · 26 March 2024
Thank you, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!
5/5
TrustpilotTop Estate Agents thank you James
We recently completed our sale and purchase through Beals this year and from start to finish we were impressed by the support and advice given to us, especially by branch manager James. In what is a very stressful process, James made it all that bit easier and was always on the phone or by email to assist where he could to make the journey to moving day smoother and more efficient. We can't thank James enough!
5/5
TrustpilotMassive thank you!
Massive thank you to Oli and his team, particularly Katie for all their help selling our property. Professional with great service. Highly recommended
Agent replied · 26 March 2024
Hi Tara, thank you for taking the time to review your experience with Beal's. Oliver and Katie will be delighted to hear this! Have a good day :)
5/5
FacebookI can't thank Adriana enough for her help in setting me up to see the mortgage advisor and all her advice along the way. She is such an asset to Beals, always smiling and always happy to help!
Agent replied · 27 March 2024
Hey Danielle, thank you for your feedback, it's much appreciated!
5/5
TrustpilotWonderful experience
Wonderful experience had at Beals estate agents. Maya was really friendly and helpful in finding me a the right rental property.
Agent replied · 26 March 2024
Hi, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLucy Watt, Beales Estate Agents
The service I received from Lucy Watt was excellent. From the first phone call she guided me through the process every step on the way in a confident, efficient and friendly manner. Always there at the end of the phone if I had a question or query, explaining everything in a clear and knowledgeable way. Would definitely go back to Lucy again. Excellent service. Thank you Lucy you made it all so easy.
5/5
TrustpilotExcellent Service
Everyone at beals is very helpful. Jess was happy to help at any point and give us guidance when we needed it. Jess made our first tenancy an easy one. Would happily revisit them to sort any house!
5/5
GoogleHenna was super helpful and friendly l. She answered and gave me all the information I needed with all her efforts. She’s lovely and very easy to talk to! Thank you so much
Agent replied · 25 March 2024
Hi T, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotVery impressed
I was given very good advice and information and was not pressured into making decisions on the day. Everything was explained fully and I was confident in choosing this company to manage my property
5/5
TrustpilotI had a really professional and…
I had a really professional and patient…I had a really professional and patient experience. The staff were really knowledgeable and friendly. I would highly recommend Lucy and her team. Thank you so much.
Agent replied · 26 March 2024
Hi Gosport Automotive, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
4/5
TrustpilotHad a good overall experience
Had a good experience. On initial pictures of the property felt they could have been better. Did ask for new pictures which they would have happy completed but did needn’t need them in the endFelt the question of reducing the price was a little early. Again this was not needed. Staff were very helpful and friendly. Kept me up to date very efficiently. Would use them again to sell future properties felt a valued customer
5/5
TrustpilotLucy from the north end branch has…
Lucy from the north end branch has shown us around 2 properties now and we have had the best experience with her, She is very knowledgeable about the property’s and is so polite. Which makes the experience so much more pleasant when looking for a property to rent what can be very stressful. Beal’s have a 10/10 Agent thank your for your help in looking for a property. Good service should always be recognised. *****
Agent replied · 26 March 2024
Hi Alex, Thank you ever so much for taking the time to review Beal's North End Office. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotOur Beals Agent was excellent.
Our Beals Agent was excellent.Wonderful customer experience.We have been very impressed with Beals efficiency and professional performance with all our needs.
Agent replied · 26 March 2024
Hi Luke, Thank you for your lovely review. Feedback like this means the world to us. The team will be delighted to hear this! We hope you have a great day! :)
5/5
GoogleWe were previously with Beals for around a year and I can honestly say they've been the most professional and helpful agency we've been with to this date. Our building was sold to another landlord who chose to use his own estate agents, and we've had a few problems with them already, so we decided to rent a property with Beals again. We haven't moved into that property yet, but they have been amazing. Muhammad has gone out of his way to help us with ongoing problems with our current landlord. Despite us not being Beals' tenants yet, Muhammad has treated us with genuine kindness and we feel like he actually cares. We are 100% certain we won't be renting from anyone else from here on out. Very grateful to the whole team at the Shirley branch!
Agent replied · 25 March 2024
Hi Fabienne, thank you for taking the time to review your experience with Beal's Shirley! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Muhammad he is very grateful! Have a good day :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Beals Shirley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirley.
