Trusted Agent profile · Shirehampton, Bristol
★★★★★
1,018 reviews across 2 platforms
40 High Street, Shirehampton, Bristol, BS11 0DJ
Part of haart, see every office.
haart's office in Shirehampton, Bristol, at 40 High Street, is rated 4.7 out of 5 across 1,018 reviews on two platforms, including 1,017 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
5/5
GoogleAdrian and the team were excellent. Helped sell our house in a professional and caring manner. We were selling a family home to pay care bills and it was a difficult situation, Adrian and the team helped by making the process stress free and quick. Very impressed with customer service and communication throughout. Highly recommend.
5/5
GoogleThey are very professional!!! I would like to mention a young gentleman called Bilal Arif very well respected and VERY helpful!!! Thank you Bilal you have been really patient with my 21 questions aha! I will highly recommend people to choose them as estate agents. I have just moved in only yesterday and they rang me to make sure I’m settling in okay that everything went well, THANK YOU!
Hi Kelsey Thank you so much for taking time to leave Bilal such a lovely 5* review. I'm so glad that you were happy with the service we provided. We wish you every happiness in your new home. Kind regards Nicola Lewis - haart Lettings, Bristol (Senior Branch Manager)
5/5
GoogleWe have had the most amazing experience using Haart. Sarah F and Emma W have both been so welcoming and knowledgeable with answering any questions we've had, it's really helped put us at ease through the process which was frankly getting us down due to circumstances beyond their control. Can't thank you both enough for brightening up our day with your down to earth nature and bubbly personalities. Lastly Adrian P is a star, certainly knows his job, it's been a pleasure, certainly couldn't of done it without you. Thank you all for selling our house. Couldn't ask for a better service.
Dear Debra, Thank you so much for your wonderful review! We’re thrilled to hear that Sarah, Emma, and Adrian made your experience so positive. We’ll be sure to pass along your kind words to them. It’s great to know that their support and expertise helped ease the process for you. Wishing you all the best in your next chapter, and thank you again for choosing haart! Best regards, haart Estate Agents Team
5/5
GoogleWorking with Adrian at Haart Clifton was a pleasure. He made a very daunting process simple for us. He went above and beyond his duties several times, ensuring efficiency at every step of the process. Thank you Adrian :-)
Thank you for your kind words about Adrian and haart Clifton. We're delighted he made the process simple and efficient for you. Your feedback will be shared with Adrian and the team. If you need any further assistance, please reach out. Many Thanks, haart Estate Agents
5/5
GoogleMe and my partner have been looking for a property, Tyler (same name as me haha) the estate agent got into contact with us and he was so helpful polite and generally honest and down to earth, you can tell he’s truly reliable and trustworthy and he wants to find us our perfect home, so thank you Tyler 😄😄😄 …
Hi Tyler Firstly, clearly a great name! Thank you so much for taking the time to leave our Tyler a lovely 5* review, It's very much appreciated. Kind regards Nicola Lewis - haart Lettings Bristol
5/5
GoogleNicola provided us with the calm reassuring help we needed. She gave us important information as Landlords and has gone above and beyond to guide us with a very caring attitude that is so appreciated. We highly recommend Nicola to other Landlords and are extremely happy for her to manage our property.
Hi Jim Thank you so much for taking the time to write such a lovely review. I'm so grateful that my efforts are appreciated and very much appreciate your recommendation. Kind regards Nicola Lewis - haart Lettings Bristol
5/5
GoogleI have just used Haart Shirehampton to buy myself myself a new house. It is the second property I have owned. All of the staff in the branch, from Teresa (the manager) to Tony (the mortgage broker) were very helpful, professional and easy to deal with. Giovanna Scippo was dealing with me and did most of the legwork and chasing throughout the entire process. She was a pleasure to work with and I am sure that the deal would not have gone through half as quickly if she hadn't been so professional and proactive with everything. I will be recommending Giovanna and the rest of the staff at Haart Shirehampton to everyone and would not hesitate to use them again. - Tom Brewster
Dear Tom, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Shirehampton estate agents
5/5
GoogleWould highly recommend the Shirehampton branch of Haart. We initially wanted a quick sale and they had our house on the market along with viewers lined up within a day of my initial phone call. They really know the local market and worked hard to bring in viewings. A special thank you to Giovanna who was very friendly and patient with us, offered us lots of advice and kept our buyer on side when there were hold ups with the house we were buying.
Dear Hannah Coffey, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Shirehampton estate agents
5/5
GoogleNext chapter of our lives sorted - a huge appreciation for Nicola and Lily for making our move into our lovely new space doable and positive. We haart Nicola & Lily 🩷 …
Dear Angel Thank you so much for leaving Lily and I such a lovely 5* Google review. We wish you every happiness in your new home. We haart you too! Kind regards Nicola Lewis Senior Branch Manager - haart Lettings Bristol
5/5
GoogleThanks to Emma Warren who is actively supporting us in this house buying journey. She has been very patient in understanding our needs and is following up very promptly by sending similar houses.
Dear Sagar, Thank you for your kind words! We’re delighted to hear that Emma has been actively supporting you in your house-buying journey. Her patience and prompt follow-ups are exactly what we strive for, and it’s wonderful to know you’re finding her assistance valuable. If you have any further questions or need more support, please don’t hesitate to reach out! Best wishes, The haart Estate Agents Team
5/5
GoogleVery professional team. I dealt with Melissa, we found her very helpful, proactive, quick response, after long time searching for a house, Melissa really helped close the deal to my new house, I have delt with a few buying estate agents, I must admit Hart, and especially Melissa is the best I have seen, definitely will racomande them to anyone, Many thanks for your help,,,
Thank you very much for your feedback. We're happy that you have received a 5* service from Melissa. Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol
5/5
GoogleI had excellent service with Giovanna whilst looking for property with HAART. She was always professional reliable and always available to speak to when had any queries, no matter how trivial. Giovanna was incredibly helpful and consistently went above and beyond in her service - nothing was too much to ask for. Her knowledge of the process is second to none and she really is a credit to the company. I would recommend her in a heartbeat to anyone that is looking to buy or sell in the area.
Dear Georgina Purnell, Thank you for leaving such great and detailed feedback about your experience with haart Shirehampton estate agents. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GooglePat at haart was an absolute diamond! She was on top of all my 'goings on' with my move. After being passed from person to person, I couldn't have been helped by anybody more amazing! Brilliant communication, chased all relevant parties, kept me informed at all times. To anybody reading this Pat is your go-to lady! Wish I could give a higher rating just for her ⭐⭐⭐⭐⭐
Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with Pat's service. Please let us know if there is anything further we can assist you with. Kind Regards, Haart
5/5
GoogleThomas made an excellent impression during his initial visit. His communication was clear and professional, instilling confidence that the sale of a property would be handled with great care and expertise.
Dear Kirubakaran, Thank you for your fantastic feedback! We’re thrilled to hear that Thomas made such a positive impression during his initial visit. Clear and professional communication is key, and we’re glad to know it instilled confidence in you. Rest assured, we are committed to handling your property sale with the utmost care and expertise. If you have any questions or need further assistance, please don’t hesitate to reach out! Best regards, The haart Estate Agents Team
5/5
GoogleShannon stands out as an exceptional letting agent due to her professionalism, dedication, and meticulous attention to detail. She advocated for my interests to reach a mutually beneficial agreement between the landlord and me. I highly recommend Shannon for her expertise in the real estate market and her commitment to providing outstanding service.
Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
5/5
GoogleThomas was incredibly welcoming and courteous. He took the time to show me around the house, explaining how everything worked, and patiently guided me through the paperwork at every step. Their dedication was evident when they even dropped me off, showing a personal touch. A delightful person to interact with.
Hi Sam Such a lovey review for Thomas - thank you so much for taking the time. Kind regards Nicola - haart Lettings Bristol
5/5
GoogleGiovanna Scippo guided us through our house selling and buying. Giovanna was extremely thoughtful, pro-active andf professional throughout. Her updates were always well researched , and her passing on of info was articulate and concise. I would hunt her down and want to use her as my Estate Agent in the future! I always felt assured Giovanna was acting in my best interests. I used a solictor on recommendaiton, which worked out really well as well. Esentially, my "team" of Giovanna and my solicitor worked out very well for me. The same cant be said for other agents/solicitors in my chain, unnfortunatley! So in summary, I would not hesitate to work with Giovanna again and I 100% recommend her to anyone.
Dear Ewan and Louisa Dunford Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Shirehampton estate agents
5/5
GoogleExcellent customer service with a genuine personal touch. My 1st experience of selling a property & although the sale was not as straight forward as I would have liked. This was in no way the responsibility of the fantastic Shirehampton Haart team. They kept me fully up to date with the progress of the sale. In fact they went a above & beyond & nothing was too much trouble. I would throughly recommend their services & should I choose to move again. I would not hesitate to use their services again. Thank you so much Teresa & the team.
Dear Elspeth, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Shirehampton estate agents
5/5
GoogleMy agent Ellie Powell was great! Our house was sold within one week of being on the market, viewings were arranged efficiently and I had a constant line of communication. Also shoutout to Oliver for making things run so smoothly and always being super helpful and friendly!
Thank you very much for your feedback. We're happy that you have received a 5* service from Ellie and Oliver, Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales
5/5
GoogleMark and I are extremely grateful to Nicola Lewis, the Senior Branch Manager. She showed dogged determination to secure Mark a flat. Firstly, she strongly recommended a property which was just above our price range, but which she felt had …
Thank you so much for your kind words and for sharing your experience. We're thrilled to hear that Nicola and Lily were able to assist you so effectively, and we wish you all the best in your new home!
5/5
GoogleThomas came to value my house and I was blown away with his knowledge, friendliness and expertise. He's got a warm personality and has charisma which could sell you anything haha!
Dear Lucy, We’re delighted to hear you had such a positive experience with Thomas. His knowledge, warmth and enthusiasm are exactly what we pride ourselves on at haart estate agents. Regards, haart Estate Agents
5/5
GoogleWe had a great experience dealing with Shannon our property manager.She is very responsive to our needs .Also she conducted the routine inspection and is always quick to respond to any questions and concerns.Thank you Shannon and Haart agency
Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
5/5
GoogleHaart dealt with the sale and purchase of our new home. They were incredibly helpful and informative during the whole process from advertising and showing our old home and professing the sale of our new one. There was a couple of slight delays getting into the new house through no fault of Haart, but they still chased constantly and kept us updated during the whole process. A big thanks, especially to Teresa, Giovanna and Tony
Megan Starr, thank you for taking the time to leave us feedback. We wish you all the best for the future in your new home. haart Shirehampton estate agents
1/5
GoogleEasily the worst experience I’ve had with an estate agent. They pressured us to move in quickly, then completely failed to organise the basics: the contract wasn’t sent until after-hours the night before the tenancy, the inventory wasn’t …
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the experience you had with our services. It is clear that we did not meet the standards we strive for, and I apologize for the inconvenience and … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Bristol won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
