5/5
Katherine Cullen was wonderful and she deserves more than 10 star. Katherine Cullen was very polite helpful and was responding quickly during the sale.

Trusted Agent profile · Shirehampton · Bristol
★★★★★
1,018 reviews across 2 platforms
40 High Street, Shirehampton, Bristol, BS11 0DJ
Part of haart, see every office.
haart's office in Shirehampton, Bristol, at 40 High Street, is rated 4.7 out of 5 across 1,018 reviews on two platforms, including 1,017 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
5/5
Katherine Cullen was wonderful and she deserves more than 10 star. Katherine Cullen was very polite helpful and was responding quickly during the sale.
5/5
I have been renting a property with Haart Lettings for 3 years now, and I’m very pleased with Kate, with every problem/ change of sharer I’ve had she’s been extremely helpful and very responsive. With the recent pandemic and influx of work, she’s still has given us plenty of her time and I’m very grateful! She certainly deserves to be recognised for her hard work these last few months! 10/10 Kate! Thank you 😊PositiveResponsiveness, Professionalism
5/5
Ida came over for a routine inspection and was nothing but polite and professional. She explained how maintenance worked perfectly and made the process stress free and easy. :)
Thank you very much for your feedback. We're happy that you have received a 5* service from Ida, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
5/5
Aryan has been fantastic throughout, always helpful, accommodating, and works very hard for his clients. I would recommend to anyone, he has been a pleasure to deal with,
5/5
Steven is very courteous and highly professional in his representation of Haart. He was always keeping me up to date with potentially interesting properties to view. I would heartily recommend.
5/5
Thanks Haart for a really good service, I was kept in the loop at all stages and the property reached a price that all parties where happy with in a very short timescale. Teresa did a great job of making it really painless. Thank you.
Dear Phil, Thank you for taking the time to leave us your feedback, it was very much appreciated.
5/5
Good service by Melissa and Thomas 😊 Haart Lettings service is very easy and fast. …
Thank you very much for your feedback. We're happy that you have received a 5* service from Melissa & Thomas, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management & Lettings
5/5
We recently dealt with Haart and were very impressed with the friendly and professional service we received from Tom Howell. His communication was excellent and he was great to deal with. Would highly recommend!
Thank you so much for your review, we always appreciate positive feedback and glad to hear that you are happy with Tom's service. Please let us know if there is anything further we can assist you with. Kind Regards, Haart
5/5
Contacted this estate agents and spoke to Chloe Weekes who was extremely professional and helpful. Would definitely ask for her services again!
5/5
We have just had an offer accepted on a house via Haart, having viewing what feels like a million properties we were beginning to feel a bit disheartened with the whole process but Haart have been a pleasure to deal with thus far. We also found them to be transparent and it does feel like they are honest and helpful. They’ve kept us updated throughout and we are excited to move into our new home!
5/5
Many thanks to the team at Haart - especially Eva - for getting my house sale through on time. You were all very supportive and efficient - much appreciated!!
1/5
We were really let down by haart estate agents. Having travelled a great distance and having taken time away from work to view a particular property, we were disappointed that the estate agent did not show up or reply to our calls or emails as we tried to trace them. To make matters worse, we weren't informed that the property had already been letted despite us having booked a viewing.
5/5
Very happy with my experience using haart. Nigel, James, Justine and Aryan were all very professional in their respective roles, and the process of selling was organised and speedy.
5/5
Thomas Newson-Taylor Very friendly and helpful. Gave us some good tips on properties to rent.
Hi Jake We're so happy that you've taken the time to acknowledge Thomas' excellent service. Kind regards haart Lettings Bristol
5/5
Thank you George Williams from Heart! Thank you for your speedy help.. Always professional, energetic, and helpful. Excellent service, would recommend to anyone!!!
5/5
We have used haart estate agents a couple of times now and every time they have been a pleasure to deal with they are always at the end of the phone for any inquires we have had. We would highly recommend them to anyone.
Dear Chris Pepper, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We wish you all the best for the future in your new home. haart Shirehampton estate agents
5/5
Fantastic Service- Rose Yarrum was extremely Helpful. We had a purchase that experienced a few issues but Rose helped get things moving and all was good in the end. Thanks Rose!
1/5
We bought a househouse from haart a couple of years ago. They told us thethe seller had put in a new boiler but it was actually ten years old, they said the seller put in a new roof. The roof was not new and it also was poorly felted. They upped the price when we gave them our last price and got the seller to call us to put pressure on the sale.
1/5
I arranged for a home evaluation , almost 4 weeks ago. They came out done the valuation and told me they’d be in contact within 42 hours. I’ve heard nothing back , I’ve left several messages , emailed and also spoke to staff at the office , about this. I get told I will receive a call back before the end of the day. And it’s now 9pm and still no phone call !!!
5/5
Nicola and Tyler are absolute stars, helping us navigate the current property market. They are so friendly and welcoming! 100% recommend.
Hi Thank you so much for your lovely 5* review! Kind regards Nicola & Tyler (superstars!) - haart Bristol Lettings
5/5
I really appreciate the help of Bilal Arif. He is a patient and kind agent. He always answers our questions promptly and patiently, which is a really good customer experience for us.
Thank you so much for your lovely review. We hope you and your family are very happy in your new home. Kind regards Nicola Lewis - Manager haart Lettings, Bristol
4/5
Atiyah .. it was good meet her with viewings.Explained well.
Hi Thank you so much for taking the time to leave Atiyah a lovely 4* review. Kind regards haart Lettings Bristol
5/5
These guys really know what their doing, Alex in particular was very helpful. They took beautiful photos of my flat and created a really good advert to sell it, I was able to achieve the asking price within a very short period of time. They kept in contact with me throughout the whole process and supported me every step of the way. I wouldn't hesitate to recommend them to anyone wishing to buy or sell a property.
5/5
Thankyou Nicola Lewis for your happy , helpful customer service . C. Newman
Hi Thank you so much for taking the time to leave Nicola a lovely 5* Google review. We really appreciate it. Kind regards haart Lettings Bristol
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Bristol won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.