Trusted Agent profile · Shirehampton · Bristol
★★★★★
1,046 reviews across 2 platforms
40 High Street, Shirehampton, Bristol, BS11 0DJ
Part of haart, see every office.
haart's office in Shirehampton, Bristol, at 40 High Street, is rated 4.7 out of 5 across 1,046 reviews on two platforms, including 1,045 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirehampton.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
5/5
GoogleCouldn't have been happier with the service we received. Rose was always ready to help and never put us under pressure. We really appreciated her patience. Buying a property is a big step and can be very stressful but Rose made it worry-free from offer to completion.
5/5
GoogleI am so glad to meet Thomas who can provide us all-rounded support and good customer service for finding a perfect house.
Thank you for sharing your positive experience with Thomas! We are thrilled to hear that he provided you with excellent customer service and support in finding your perfect home. We appreciate your feedback and look forward to assisting you further in the future. haart Lettings Bristol
5/5
GoogleExcellent service from Haart led by Nicola and backed up by Ciaran and the team in the Fishponds office. Nicola's advice to target a market achieved a better rent than I thought possible from the property. I can't recommend them highly enough.
5/5
GoogleBoth Levi and Steve were very friendly and helpful. They were knowledgeable about the properties they were showing me round and answered all the questions I had. Also arranging a viewing at short notice wasn't a problem for them. Impressed with their positive attitude.
5/5
GoogleI bought a house with my fiancé with this agency and we had a lovely experience. Our estate agent Aryan has been very helpful, competent and he gave us all the information we needed in a professional manner. Would highly recommend Haart and Aryan
5/5
GoogleHad an inspection of a flat that I rent, done today by Ida Matczak. She was very friendly and professional and was listening carefully about some issues I am having with the place. Ida promised to address them to appropriate people and solve them ASAP.
Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
5/5
GoogleI personally can’t thank Eva-Jayne enough. Your commitment and clear communication got us through our sale which, as they do, had some difficult times. I wouldn’t hesitate to recommend your services to anyone I know. Many thanks again and all the best for the future.
5/5
GoogleAtiyah doing great job . I had a great viewing with her, she was very professional and friendly, polite,well informed. Thanks.
Thank you very much for your lovely feedback on Atiyah. We're happy that you have received a 5* service haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings
1/5
GoogleVery poor experience with this agent. Was interested in letting a house, had absolutely no communication and had to ring every day to try and find out what was going on. Drove over two hours to view the house and the agent seems unsure if the landlord might be selling the house?! Just had a call from a manager who had even less of an idea what is going on. All the letting agents have emphasised how fast the market is right now and that we needed to be fast, and now we have missed out on the other properties thanks to Haart messing us around. Seriously avoid.
1/5
GoogleAfter hounding Haart for nearly 6 months they have still not changed the tenancy agreement even tho 3/4 tenants left the property giving the months notice and requesting change through their portal. Whenever we called, email or physically went in to their offices we were told the next manager will sort it out. We have had to withold rent, get solicitors invovled and contanct the landlord directly to attempt to solve the issue (still ongoing) as they plunged most of us into council tax debt when we had not been at the proeprty for months which they had been told numerous times. For your own sake please do not let through these people. They have caused us such stress over something that should have been so simple.
1/5
GoogleAVOID AT ALL COST! COMPLETELY USELESS. The property manager in charge of the property we are moving into only reviewed our reference documents the night before our move in day, leaving us no chance to be able to correct any issues. The checks should have been done well in advance and we should have been notified at least a week before that our move in date would need to be rescheduled. This should not have been communicated to us the evening before we are supposed to move in. The complete lack of transparency and communication is unprofessional and unacceptable. Even on the revised day of moving in, the reference checks were still not done after being told our contracts would be with us the first thing in the morning. Blaming property manager for doing it last minute is not an acceptable excuse. Being told that they have multiple properties to sort out, is not our problem that we should have to deal with. We should have had our contracts given to us well before moving in, yet we are still waiting to receive them on the evening of the revised move in day.
5/5
GoogleFrom start to finish, Nicola (super star agent and manager) was an absolute delight to interact with. She went above and beyond to get everything sorted for us to move into our new home, and took so much stress out of the process by being such a ray of sunshine. The other agents I had the pleasure of interacting with were also incredibly helpful, polite and friendly. However, Nicola's hard work, determination, and the interactions we shared is what took my experience to the next level. All I can say is that her friends, family and colleagues are very lucky to have her around. I'm very thankful to everyone at Haart Fishponds for their help and I couldn't recommend them enough!!
5/5
GoogleHaart Estate and Lettings Agents have been amazing in helping me and my partner find a property. I spoke with Atiyah and Nicole and both of them are super lovely and really helpful. They have made the whole process a lot less stressful and me and my partner are very grateful!
5/5
GoogleThe whole team at Fishponds were a delight to deal with , Especially Eva-Jayne. The customer service I received from her was outstanding. Questions/quieries were delt with promptly, liaised with the Solicitors weekly & all with a well needed sense of humour when required!
5/5
GoogleAll the staff were great at Fishponds Haart. We dealt with Hannah Cleave and Eva-Jayne mostly - who were highly professional, friendly and helpful - and all the contact with any other staff at the branch was really positive. Thank you, Anna & George
5/5
GoogleThe place is amazing I really loved it. AtiyahAslam was really great had a good experience and am looking forward to moving in soon
Hi Thank you so much for leaving Atiyah such a lovely 5* Google review. I'm so glad that that the experience was so positive. Kind regards haart Lettings Bristol
5/5
GoogleI have to shout out Ida at Haart for pretty much saving their reputation for me! As a landlord I was close to giving up until Ida took over as Property Manager. Since then she has been fab - quick to reply, knowledgable, helpful. Brilliant!
Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
5/5
GoogleAryan and the team did a great job selling house despite it being a complicated process due to our position. The team got us a great price and the perfect buyer, in less than a week!! - Thanks Haart! Tim H
5/5
GoogleI would like to thank Aryan for all his help, what should have been a walk in the park turned into a nightmare. Throughout it all he remained professional, polite and helpful while still keeping a sense of humour. Well done.
5/5
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5/5
GoogleVery good service from Emma and Thomas. Thank you.
Dear Wan, Thank you for your kind words! We’re so glad to hear that you had a positive experience with Emma and Thomas. If you ever need anything in the future, don’t hesitate to get in touch. Thanks again for choosing Haart Estate Agents!
5/5
GoogleI had nice experience
5/5
GoogleWe are very happy with the services of Harts at Fishponds...... including our property details published on the internet. We have even had a viewing today. Many thanks to Mandy, Hannah and Eva….. For going the extra mile (good teamwork) Best regards Mrs. Thomas
5/5
GoogleEva - Jayne was great. Her enthusiasm and support helped the purchase of my house be as straight forward as possible. I always felt she had my best interests in mind by offering me helpful advice and keeping good communication throughout. Thanks Eva!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Bristol won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirehampton.
