Trusted Agent profile · Shirehampton · Bristol
★★★★★
1,046 reviews across 2 platforms
40 High Street, Shirehampton, Bristol, BS11 0DJ
Part of haart, see every office.
haart's office in Shirehampton, Bristol, at 40 High Street, is rated 4.7 out of 5 across 1,046 reviews on two platforms, including 1,045 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirehampton.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much to everyone at Haart for all your help and support, especially Hannah and Eva-Jayne. The sale of my house was particularly difficult and you were all patient and respectful along the way. So relieved its all sorted now. Eva-Jayne thank you for all your hard work, you have been great. Regards from Hannah and my daughters.
5/5
GoogleI would like to thanks Eva-Jayne Lacey at haart for your skill and patience in brining the sale of my property to a successful conclusion. It was a long and difficult job with many turns and twists along the way. Through all the negotiations your professional manner shone through and gave me the result I was looking for so thankyou
1/5
GoogleMy dealings with this company have been dreadful they never respond to emails they never ring you back .we are now trying to get our deposit back they tried to charge for things that we had taken photos of and reported to them when we moved in . It’s now nearly 4 months and still no repayment of deposit . Please be aware they do not have any interest in offering the tenant nor in my opinion the owners any decent service I will endeavour to never deal with them again
5/5
GoogleWe had our viewing with Justine, who was great, informative and open about our questions. Very patient as well. I cannot recommend Haart enough, and especially Justine. She has been dealing with all the work including the offer, conveyancing and financials. Thank you very much for making things easier, Justine!PositiveProfessionalism
5/5
GoogleWe were really struggling to find a place, we rang haart about a differnt property and spoke to Nicola who went above and beyond to get us our place. Nicola made the moving in process very efficent and simple - which is great when you are packing! 100% recommend Nicola and the fishponds team!
5/5
GoogleI met Mr Thomas at a viewing. He shown me and my farther a love key property, which we have secured and are in the process of moving in! He’s been super helpful and a great communicator
Hi Thank you for leaving Thomas a 5* review. We're very happy to have secured your lovely family new homes. Kind regards haart Lettings Bristol
5/5
GoogleThomas is very nice the description of property is very detailed on the other hand his accent like movie star
1/5
GoogleThe absolute worst human beings I have ever had the displeasure of working with. I have been put through weeks of lies and misinformation, haart lettings consistently failed to communicate and meet deadlines meaning that the move in date has been pushed back by nearly a month, meaning I have had to give up the tenancy and move elsewhere, being essentially homeless in this period. Following the utter incompetence haart lettings had the balls to suggest that the communication on my end was the problem, despite simultaneously labelling me as a "prolific caller", haart were also extremely unprofessional and patronising, taking absolutely 0 responsibility for the outcome of the property. Utterly useless. Avoid at all costs!
5/5
GoogleGreat experience with Georgina from start to finish getting me into my new home. She kept me updated throughout the whole process. Highly recommended 🤩 …
Hi Georgia Thank you so much for taking the time to leave our fabulous Georgina a lovely 5* Google review. We wish you every happiness in your new home. Kind regards haart Lettings - Bristol
5/5
GoogleThe Haart lettings team were recommended to me by a family member who have used their services several times now. Ciaran was brilliant. He found lovely tenants for our flat, and very quickly. He was in constant communication throughout the process and made it really easy for us. Thanks Ciaran!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLynn Garlick has not long took over the previous case, she has done a lot for me in the last few weeks to get the sale through. She is a credit to the company, very good customer service even with a difficult buyer. Outstanding contact all the way through and always kept to her word when contacting me.
Hi Deborah, Thank you very much for your feedback. We're happy that you have received a 5* service from our lovely move manager Lynn Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Sale
5/5
GoogleIda has been brilliant. Very efficient. Always happy to help
Thank you so much for your review, we are so pleased to hear you have been happy with your service. Regards, haart Bristol Property Management
5/5
GoogleThomas was very supportive and helpful. Would use haart again
Thank you very much for your feedback. We're happy that you have received a 5* service, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings
5/5
GoogleIda has been brilliant. Very efficient. Always happy to help
Thank you so much for your review, we are so pleased to hear you have been happy with your service. Regards, haart Bristol Property Management
5/5
GoogleWe had a great viewing with Ellen May, she was professional and friendly, well informed and answered all our questions there and then. She’s one of the best estate agents we have had an appointment with. Thank you!
Thank you very much for your lovely feedback on Ellen. We're happy that you have received a 5* service from haart. Please let us know if there is anything further we can assist you with. Kind Regards, haart Sales
5/5
GoogleHad a great viewing with Thomas for a house in fishponds, was a really lovely place for a good place and the letting agent was super nice and charismatic, definitely would consider these guys again! :)
Thank you! It's very kind of you to take the time to leave a 5* Google review for us. Kind regards haart Lettings Bristol
5/5
GoogleAbsolute brilliant working with these guys Ellie who was really helpful through out the process and Adrian who was absolutely brilliant pushing the last bit through , great experience working with the Haart team
Thank you very much for your feedback. We're happy that you have received a 5* service from Ellie and Adrian, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Sales
5/5
GoogleHave been speaking with the lovely Thomas. Though we found a property through another agency, having someone call to check in & go the extra mile to try & find us somewhere was fantastic. His customer service was second to none. An absolutely lovely guy!
Hi Emma Isn't he just fab-u-lous! Thank you so much for taking the time to acknowledge his amazing customer service! Kind regards haart Lettings Bristol
5/5
GoogleThank you so much Nicola for your professional advice and guidance. Oh and you are very good at replying. Totally recommend
Thank you for the 5* review. We are very pleased you are happy with the service Nicola is providing you. Kind Regards, Bristol Lettings
5/5
GoogleI hugely recommend the services of Thom and Tyler to prospective house hunter. Their services is top notch and I got a friend recommending Tyler for me and he said don’t worry he his gone and work you through the process easily which he did. I love everyone in the Haart lettings.
Thank you so much for taking the time to recommend Thomas & Tyler with such a lovely 5* review. We hope you're very happy in your new home. Kind regards haart Lettings Bristol
5/5
GoogleWe've started the process of buying a flat and, as first-time buyers, both my husband and myself feel very comforted by knowing that we have a good team behind us in this process. Alex, Emma, Max, and Natasha have all been very helpful and patient with our specific needs, and so far the experience has been simultaneously exciting and relaxed.
Hi Sandra, Thank you for your great review. The team are delighted to have such great feedback. Haart Bristol Sales.
5/5
GoogleGeorgina showed us round a property on the weekend. She was very friendly and welcoming, explained everything very well and showed us round. Gave us all the details we needed 👍🏽 …
Thank you so much for your kind review for Georgina in our lettings department.
5/5
GoogleThe service I received from Haart Fishponds was excellent from start to finish. My property was sold within a week of listing. Eva-Jayne, Callum and Justine all went above and beyond to secure the sale and then ensure it moved forward quickly. I would not hesitate to recommend Haart Fishponds to my family and friends.
5/5
GoogleToday, I was pleased to meet Atiya whose behavior was sophisticated and whose appearance was beautiful. I think she deserves a full star, and I thank her for her good treatment.
Thank you so much for your kind review for our lettings department.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Bristol won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Shirehampton.
