Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI really loved working with Thomas, even though my wife and I gave him a hard time trying make up our minds, he was patient and offered us great advice and was of great service to us. I would definitely love to work with him on my next search for a home.
Theo · 21 January 2024
Agent replied · 19 June 2024
Hi Theo
Thank you so much for leaving Thomas such a lovely 5* Google review. Thomas is great isn't he?! If we can help you further, please do not hesitate to contact us.
Kind regards
haart Lettings Bristol
★★★★★ 5/5
GoogleEmma helped us to go through the cases based on our criteria to buy a house. The amount of patience and useful comments are extraordinary. Really enjoyed working with you and looking forward to the coming steps.
Sina · 16 October 2024
Agent replied · 23 October 2024
Dear Sina, Thank you for your wonderful review! We’re delighted to hear that Emma provided you with such a positive experience while helping you find a home. Her patience and insights are truly valued, and it’s great to know you enjoyed the process. We look forward to assisting you in the next steps of your journey! If you have any questions in the meantime, feel free to reach out. Best wishes, The haart Estate Agents Team
★★★★★ 5/5
GoogleMike was very friendly and efficient and made things very easy for us. We would definitely use haart again.
Cassandra · 11 November 2022
Agent replied
Hi Cassandra, Thank you for your review. We are pleased to hear you had a good experience with Michael Hughes. Please let us know if we can be of further assistance in future. Haart Bristol Sales.
★★★★★ 5/5
GoogleInitial service - great! Once we were happy with the property which was shown and advice the agent of our circumstance where we would ideally like to move in ASAP. Hannah Cleave was absolutely brilliant!!. She provided a very personal and hands on service, she followed the purchase of the property from the very beginning right up to completion. Would highly recommend The Good Estate Agent to anyone.
Imran · 12 March 2019
★★★★★ 5/5
GoogleNicola, Thomas and Ida were really helpful in sorting out my rental property. Would highly recommend
Clare · 9 February 2023
Agent replied
Thank you very much for your feedback Clare! We're happy that you have received a 5* service from Nicola, Thomas and Ida Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Lettings & Property Management
★★★★★ 5/5
GoogleThomas was so professional and very helpful.
Basel · 21 October 2023
Agent replied · 28 October 2023
Thank you for taking the time to leave Thomas a 5* Google review!
★★★★★ 5/5
GoogleThomas was great with handling our difficult questions today
Joe · 31 August 2023
Agent replied · 30 September 2023
Hi Joe
Thank you so much for taking the time to leave Thomas a 5* review. It's much appreciated.
Kind regards
haart Lettings Bristol
★★★★★ 5/5
GoogleWhen trying to find a property to move into Haart was very helpful, Nicola in particular was extremely helpful in finding me a property to move into and was very friendly. Nicola went out her way to help me and Ciaran was helpful in moving things forward for myself and my mother. Moved in on the date set and am now settling in my property.
Rhiannon · 11 March 2020
★★★★★ 5/5
GoogleThe entire process was good and Thomas was very friendly and approachable.
Revathy · 2 June 2023
Agent replied · 30 September 2023
Hi
Thank you so much for the 5* review for Thomas. He works very hard and is a great asset to us.
Kind regards
haart Lettings - Bristol
★★★★★ 5/5
GoogleI was very impressed with the time and effort Thomas took when dealing with my property. I was given full information regarding how my property would be marketed and he kept me fully updated. He was also extremely polite and friendly
Sallyanne · 25 July 2024
Agent replied · 24 August 2024
Hi Sallyanne. Thank you so much for leaving a wonderful 5-star review for Thomas! We're thrilled to hear that you were impressed with the time and effort he took in dealing with your property. Providing full information and keeping our clients updated is a priority for us, and we're glad Thomas exceeded your expectations with his politeness and friendliness. Your satisfaction is very important to us. Kind regards, haart Estate Agents Bristol
★★★★★ 5/5
GoogleThis is our first time selling and have been very anxious about the process but Justine has been fantastic and put us at ease throughout. We are still going through the process at the moment but have no doubt Justine and the team will be on hand to answer any of our questions and make the move go through as smooth as it possibly can!
Hannah · 10 February 2020
★★★★★ 5/5
GoogleWe would like to thank and highly recommend Nigel who was our agent. From start to finish the service was excellent, highly professional and thorough. Nigel didn’t miss a thing! And the raport he built with us was fantastic. We particularly liked the open house idea that they offer as we hadn’t come across that before and it suited our type of sale incredibly well.
Jamie · 10 February 2020
★★★★★ 5/5
GoogleIn our case, Eva-Jayne Lacey, was the sellers agent but even so she was very prompt and helpful. She arranged multiple viewings when and as requested and even baby sat for us while we were viewing the property. She was the first to call us with any updates of the buying process and liaising with all the involved parties. We will definitely recommend Eva and Haart Agency.
Alina · 12 March 2019
★★★★★ 5/5
GoogleHi Haart agency is good because they have excellent agents Like Natalie brodington amazing worker she knows how to communicate with people coming from abroad she can understand there requirements and do accordingly and make the agency high. She is very polite and sincere I wish employee like Natalie should be in every workplace I wish her Best of luck and want to say a Big thankyou Natalie 💐
Dr · 14 June 2022
Agent replied
Dr Ahuja, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol
★★★★★ 5/5
GoogleHarts Clifton branch Lettings manager Nicola Lewis is so helpful in her role and customer friendly a definite asset to Harts.
Judy · 14 June 2022
Agent replied
Hi Judy
Thank you so much for taking the time to leave me a 5* review. It really is appreciated.
Kind regards
Nicola Lewis - Senior Branch Manager - haart Lettings Bristol
★★★★★ 3/5
GoogleMy tenancy overall was a nightmare. Taking a long time to respond to queries, very large deposit payments and just generally constant miscommunication between different colleagues. Bethany Jenkins in the property management team is the only saving grace for that company, I called to find out when I was going to recieve my security deposit back and she resolved it the same day and confirmed the full amount I was receiving back from Haart. If it wasn't for her, I would give this company 1 star.
Kimberley · 11 March 2020
Agent replied · 19 June 2024
Dear Kimberley, thank you for sharing your feedback. We apologize for the challenges you faced during your tenancy. We are glad to hear that Bethany Jenkins was able to assist you promptly and efficiently. Your comments will be shared with our team for further improvement. If you have any further concerns, please do not hesitate to contact us.
★★★★★ 5/5
GoogleNegotiator Thomas was very professional.
이승훈 · 4 November 2023
Agent replied · 25 November 2023
Hi
Thank you for taking the time to recognise Thomas' professional attitude, it's very much appreciated.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleMike is a star i loved working with him !!! He found me an amazing property...
Rami · 11 December 2022
Agent replied
Hi Rami, thank you for your 5 star review of Michael Hughes. We look forward to working with you in future. Haart Bristol Sales
★★★★★ 5/5
GoogleI would highly recommend Haart, and in particular Giovanna Scippo, for the great service and support received during the stressful processing of the purchase of my beautiful home. Keep up the good work!
Juliet · 29 July 2019
Agent replied
Juliet Le Feuvre, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Shirehampton estate agents
★★★★★ 5/5
GoogleExcellent service. Nicola is very on the ball and is always giving great advice.
D · 9 February 2023
Agent replied
Hi
Thank you so much for your 5* review. It's great to know, as a landlord, that you appreciate the advice I give.
As always, we're here if you need anything.
Kind regards
Nicola Lewis - haart Lettings Bristol
★★★★★ 5/5
GoogleHannah showed us around a few properties during our house search and she was one of the most responsive, proactive and helpful agents we met! She scheduled viewings right away and immediately understood our budget and preferences. She sent new listings to suggest we see and always kept in contact. She is really helpful and honest and made house searching seem very manageable! Thanks Hannah!
Alyssa · 12 March 2019
★★★★★ 5/5
GoogleVery helpful staff, offering all needed informations and helping as much as possible. Thank you Kendia Giovanni for your support.
Mihai · 15 May 2022
Agent replied
Hi Mihai, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol
★★★★★ 4/5
GoogleAfter an unsuccessful attempt to move home two years ago, I decided, this time, to use Haarts of Shirehampton, particularly in view of their local knowledge.
Their valuation was realistic and though I eventually settled for a lower figure, I believe, if I could have held out longer, I would have made their figure, or something very close to it.
Their staff were at all times friendly and co-operative, willing and anxious to advise and help.
Their management of the sale was efficient and I owe them a small debt of gratitude for hassling others to make sure we exchanged contracts on the agreed day.
Negatives? I think it took them a bit longer than it should have to realise that I needed messages left on 3 different numbers to ensure that they were picked up and occasionally their internal communication seemed a bit slow but these were very small issues and I was, overall, delighted with the service and the outcome.
John · 29 July 2019
Agent replied
Dear John Hartoch,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We wish you all the best for the future in your new home.
haart Shirehampton estate agents
★★★★★ 1/5
GoogleGreedy people in this branch they will do anything for extra money. I placed a offer in this house got accepted even went to their own mortgage advisor got the mortgage. Then few days later they gave the property to someone else. Even though they promised me they not going to take any offer in and this has messed up my credit file and I've lost a lot of money in between that time. I never left a bad review but this has been a horrible experience they don't care where you end up, they just want extra money. This has happened last year but now I have got my house I want, but it took me that long just to rebuild my credit file.
T · 29 July 2019
Agent replied
Tamin Miah, I am the Regional Partner with haart Estate Agents responsible for the Shirehampton office. I am sorry that you experience with the haart Shirehampton office was not a positive. I would be very happy to listen to your concerns and attempt to clarify any area of our process that has left you feeling unhappy. I am contactable on jason.carlisle@haart.co.uk Obviously we are instructed by the seller of the property & also legally bound to submit ALL offers on our properties regardless of the status of the offeror, to our clients prior to the exchange of contracts. Whilst I have not yet had chance to review the property file and the circumstances surrounding the offers submitted, I am would very much like the opportunity to listen to your concerns & assist where possible. Thank you for taking the time to submit your review - I appreciate it's negative but I am now aware & this provides me the opportunity to assist. Kind regards, Jason Carlisle - Regional Partner - jason.carlisle@haart.co.uk
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