Every review we hold for the Shirehampton office, from every platform, shown as written. First names only.
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5/5
GoogleThomas has been a delight in helping me find a home. I couldn't be happier with his help and customer service
Matthew Β· 31 August 2023
Agent replied Β· 30 September 2023
Thank you for taking the time to leave Thomas such a lovely review, it's greatly appreciated. haart Lettings, Bristol
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5/5
GoogleWe were invited in by Thomas Taylor
To view a property,
Mr Taylor showed us around and was a very enthusiastic member of the agent he made me and my wife feel very welcome,
Mr Taylor also was with us every step of the way despite the set backs and ensured us a smooth and swift process.
Would definitely recommend haart Mr Taylor and management Mrs nicola absolutely great experience.
Thank you
Genral Β· 2 June 2023
Agent replied Β· 30 September 2023
Hi
Thank you so much for your 5* review. We're so glad that your were so happy with the service provided by Thomas & Nicola.
Kind regards
haart Lettings Bristol
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5/5
GoogleI was looking for a property to rent . The agents responded fast and I got the viewing date in two days . It was Georgina Hammon who helped me with her great service. I recommend haart letting agents for everyone who are looking for a house .
Thank you
Ankitha Β· 12 September 2024
Agent replied Β· 11 November 2024
Hi Aniktha
Thank you for taking the time to leave Georgina a lovely 5* review. We're so happy!
Kind regards
haart Lettings Bristol
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5/5
GoogleMe and my husband could not have been any pleased with the service received from Haart Estate Agents. As a first time buyer I had such a positive experience that I will look to Haarts in the future to sell/sell. Tracey and George have been absolutely brilliant, very supportive, I turned to them many times for advise and they always gave me their time. The whole team are very professional. And finally their broker Jewanye was recommended he was so quick at getting things done, efficient, a lovely person who always put you at ease and a very strong communicator. Overall if you use Haarts services at Fishponds Branch I can guarantee you won't be disappointed.
Gurjeet Β· 12 March 2018
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5/5
GoogleWe met Julia when viewing a property and were struck by her friendly, helpful nature, her knowledge and willingness to help. We specifically sought her out a few months later to value our property and she was excellent to work with - very professional and well-informed. Afterwards, she made the effort to get in touch promptly and went the extra mile to help us. We would not hesitate to recommend Julia to anyone looking to buy or sell their home. Many thanks to you!
Chris Β· 10 February 2018
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5/5
GoogleI viewed quite a few properties with haart and unfortunately I missed out on one but I eventually found it with another agency.
Haart are a very friendly and professional agency and i just wanted to mention one negotiator in particular. James Hughes was one of the best agents I came across, he was attentive constantly in touch and it felt like he really cared about finding me and my son our first home. I will definitely be recommending haart to my friends and family.
Thanks guys! π
Edyta Β· 10 February 2018
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5/5
GoogleHad a really good experience with Haart recently. Too many Estate Agents treat their clients like 'sales opportunities' and forget the human aspect to what is (for a first time buyer) a very daunting prospect!
Haart, and James Hughes is particular was great. It was clear from the off that we were more than a commodity to him, as he took the time to really understand our situation and aspirations. He was thorough, sympathetic and genuinely interested in helping us. Further to this, he's a funny and genuine guy...not just another salesman!
James also put us in touch with a Mortgage Broker who mirrored the level of professionalism and attention to detail he possesses.
So all in all, I couldn't recommend them highly enough! Keep up the good work guys.
Tom Β· 10 February 2018
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5/5
GoogleHaart have proven from the start to be fully committed to finding me a buyer, after several months with another agent they have secured a sale in 2 weeks!
James Hughes has been extremely helpfull and has maintained an interest in my sale throughout and is a dedicated agent that is focused on closing the deal.
I have to add the photographs to market my property were probably what have made the difference and assisted in making this sale happen,
Haart understand the area and its strengths and weaknesses so are able to advise vendor and buyer which property will suit them hence making it a smooth process.
Dave Β· 10 February 2018
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5/5
GoogleI came across Haart estate agents by chance actually, as I was looking to buy a flat, whilst simultaneously selling my house. I had my house on the market with another estate agent at the time. Well, from the start, Haart were professional and friendly. So much so, that I decided to place my house on the market with them to sell. James Hughes, came to value my property and went above and beyond to market and sell it. The entire team were magnificent but I was extremely impressed by the dedication and personal commitment that James displayed! Needless to say he found me a buyer for my house in less than a week on the books with Haart. Unfortunately, my personal circumstances changed and despite this, James was incredible in not only trying to find a solution but supporting me through the process.
A huge THANK YOU from me to James, Ben and Nigel at Haart, Clifton! Incredible first class service !!
Kez Β· 10 February 2018
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5/5
GoogleHaart supplied management services. Shannon has been most helpful & supportive throughout.
Always on hand with effective solutions. Thank you
Tracy Β· 2 September 2023
Agent replied Β· 30 September 2023
Thank you very much for your feedback. We're happy that you have received a 5* service from Shannon, Please let us know if there is anything further we can assist you with. Kind Regards, haart Bristol Property Management
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5/5
GoogleI am very happy with their service.Bilal Arif was my cordinator.He was really supportive and helpful throughout my letting process.I would recommend haart estate and letting agents for those who are looking a property
Betson Β· 15 April 2022
Agent replied
Hi Betson
Thank you for leaving Bilal a 5* review.
We wish you every happiness in your new home.
Kind regards
Nicola Lewis - Manager
haart Bristol
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5/5
GoogleI have been using Haart's now for the past 5-6 years but late last year we were thinking of moving to another agent as we have a fair few rentals with them and the service seemed to be getting worse and difficult to manage. However, we eventually got to deal with a lady called Ida Matczak who changed our mind and restored the faith as she is totally on the ball, hands on and gets things done for us and most importantly communication is direct, she is always there and without her we probably would have moved on. I can't recommend her highly enough if you are looking for someone to deal with and manage your property.
Karl Β· 14 July 2022
Agent replied
Hi Karl
Thank you for taking the time to write a 5* review. It's great to hear that Ida is doing such a great job
Kind regards
Nicola Lewis - Bristol Lettings
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5/5
GoogleBuying a new house can be daunting and really stressful but with Melisa Drury we felt comfortable and taken care of. I actually looked forward to seeing her at the house viewings due to her positive energy and ability to make us both smile, it brought buying a new home back to what it should be, fun!
Honestly such a pleasure, what a beautifully genuine person to have representing Haart. Thank you for helping us to find our forever home Mel. xxx
Alexandra Β· 14 July 2022
Agent replied
Hi Alexandra, Thank you for your great feedback and glad you had such a good experience with Mel. Haart Bristol.
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5/5
GoogleThe whole Haart team have been fantastic in helping our sale and purchase go through as smoothly as possible. Special thanks to Mike, Pat, Luke and Tom for making it all possible.
Sam Β· 14 July 2022
Agent replied
Hi Sam, Thank you for your great feedback. If we can be of any assistance between now and completion then please let us know. Haart Sales Bristol
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5/5
GoogleThank you George Williams at Haart Residential Lettings for sorting out all the issues and making my tenants happy. As first time landlord itβs good to have your team take all the stress away from me. Thank you. Louise
Lou Β· 5 June 2021
Agent replied
Thank you so much for your review, we always appreciate positive feedback about George Please let us know if there is anything further we can assist you with. Kind Regards, haart Somerset Property Management
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5/5
GoogleThe Heart team were lovely, Georgina who showed us round the properties is a particular star, and Nicola in the office make me laugh. Viewing properties is exhausting and at times demoralising, this team put some heart back into it- me and my partner felt cared for.
Olivier Β· 12 October 2024
Agent replied Β· 11 November 2024
Hi Olivier
Thank you for appreciating our service by taking the time to leave a 5* Google review. Have a sense of humour is definitely a plus!
We all wish you all the very best.
Kind regards
The haart Lettings Bristol team
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5/5
GoogleThomas was great. Couldnβt ask for a better viewing!
Jen Β· 20 April 2024
Agent replied Β· 19 June 2024
Hi Jen
Thank you for leaving Thomas a 5* Google review for the lettings viewing that he did with you.
Kind regards
haart Lettings Bristol
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4/5
GoogleFantastic service across the board really. Some initial hiccups with getting the information correct on our listing (hence only 4 stars), but after that everything went very smooth. I found the staff honest and open, and despite receiving a lot of calls from me (being a control freak) they were always accommodating and helpful. The progression of the sale is what I was most impressed with. They only got involved at the appropriate times, and were very prompt in gathering information, answers to questions, relaying messages to our buyers etc. Compared to the agent I had to go through with our purchase on the other side of this sale where the manager overstepped and butted in any every opportunity and made it a nightmare, I found Haart in Southville, particularly Amie and Callum to be an absolute pleasure to work with.
Chris Β· 10 February 2017
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5/5
GoogleI have been dealing with James at this office and wanted to extend my thanks to him for what can only be described as a very personal service. I have spoken with James numerous time on the telephone, sometimes up to an hour at a time and he has always been courteous, polite, helpful, patient and highly professional. James has never pressurised me one way or another into making any kind of decision. In essence, I have not had this pleasant and positive experience with any other estate agency to this point and I can, and do, wholeheartedly recommend Haart and James specifically as a contact to deal with. Thanks James and all the best for your future. You have the perfect attitude and approach, with a genuine and sincere way about you. It is my pleasure to leave this very well deserved feedback for you. Kind regards, Simon Payne, Bath, Somerset.
Simon Β· 10 February 2017
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5/5
GoogleWe instructed Haart to sell our property. We were really pleased with the service we received from Sam, supported by his colleagues. Throughout the process we felt supported and in good hands. Sam offered helpful advice and took the time to listen to our needs. He made sure that viewings suited us, that we were kept informed at all stages and that we had the time we needed to make the right decision for us. We were impressed with the professional and friendly service provided and would recommend the team.
Jennifer Β· 14 June 2022
Agent replied
Hi Jennifer, thank you for your kind review! Please let us know if there is any other help we can offer you. Haart Sales Bristol
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5/5
GoogleI would like to thank Aryan for all of his help and assistance so far in the process of my partner and I searching for our new home. He is professional, knowledgeable and above all, absolutely lovely, constantly going above and beyond to fit around our busy schedules so that we don't miss out on an opportunity to view a property. Thank you so much for everything you have done so far Aryan!!! Emma :)
Emma Β· 10 February 2020
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5/5
GoogleAchieved a same day sale with Haart for a good price - so very happy with that but what made the difference was how Hannah and Eva kept us up to date on progress of the chain and other matters with a very professional and personal service - something that's carried through to completion and since. Haart had the book of buyers - and the people to take the stress out of selling. Would recommend whole haartedly.I
Steve Β· 12 March 2019
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5/5
GoogleSo happy to recommend haart to anyone and everyone. After my Dad passed away in Jan 2021 we've had a horrible time with probate and solicitors so I was dreading the actual sale of my Dads property. From the first meeting with Samuel Pugh all that changed. My sister and I knew straight away we we're going to choose haart. The professionalism and helpfulness shown by Samuel and all the staff I've had contact with at haart has been wonderful. We're all so happy with the result.
Joanne Β· 15 May 2022
Agent replied
Hi Joanne, thank you so much for your kind words and we are glad to hear you have enjoyed the experience so far. We look forward to continuing the best service possible through to completion. Haart Bristol Sales.
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5/5
GoogleIβm the landlord of number 7 Caen Rd x Nicola Lewis looks after the account 4 me x is allways v helpful x v fast 2 get bk 2 me at any time with at all over any problem !! In or out of her working day /times x did is 4 me when on her hols with he family when in Tenerife !! X did not tell me on hols call office !!!x with out all her out standing this is y Iβm sill with Haart !!! A very big thanks π from Simon woolfrey as with out all her help I may not b still with Haart !!!
Simon Β· 15 May 2022
Agent replied
Hi Simon
Thank you so much for taking the time to write a lovely 5* review. I'm always happy to help when I can.
Kind regards
Nicola Lewis - haart Lettings Bristol
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