Every review we hold for the Shepperton office, from every platform, shown as written. First names only.
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5/5
GoogleA little late to write a review however its better late than never! π Bought our first home with Newboulds & Co in January 2022 and I must emphasise they are truly a perfect example of how an estate agency should operate. The team are such thorough professionals and always ready to go an extra mile to help. Had an amazing experience with David Long whilst Barry Fog and Leah supported when David was away. Not a day went by without these amazing people updating me throughout on the progress of the property. I was thoroughly updated through every step of the buying process.
David was our personal contact throughout the buying process. He was always very reliable, honest, friendly and thorough. Always ensured the emails were answered swiftly without any hesitations and went above and beyond to keep the progress of the property running smoothly. He also proactively engaged with the seller and solicitors throughout which reflected in us getting the property and keys in 2 months time.
Thank you so much David and team for your dedication, expert advice, hard work and kindness throughout. Your commitment to your work is astonishing. I can blindly trust Newboulds & Co for our future endeavours and wholeheartedly recommend Newboulds to anyone out there. We are ever so grateful for all you've done for us and couldn't be happier with the way everything worked out.
Jesica Β· 17 June 2023
Agent replied Β· 16 June 2024
Jessica, a huge thank you for taking the time to revisit the process and sharing your experience. Your comments have put huge smiles on all our faces!
It was wonderful to work with you. We sincerely hope our paths cross in the future
We also hope you are enjoying your home
Very best wishes
David, Barry and Leah
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5/5
GoogleI purchased my property from Newboulds Shepperton and I was thoroughly impressed with the team. Thanks to David, Leah and Barry who were so efficient and highly knowledgeable. Communication was excellent throughout and keeping me updated and liaising with all parties. They really know what they're doing and lovely people. Would highly recommend.
Tanya Β· 11 August 2024
Agent replied Β· 25 August 2024
Tanya, thank you for taking the time to share your experience. We are delighted you got to your new home and hope you are settling in
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5/5
GoogleHaving been an estate agent many years ago I'd like to think I'd have been prepared for the pressures of a house sale/purchase - not quite!
However, David and the team were my only go when I required updates (even on my sale which Newboulds had no involvement in). They worked hard for their vendor and kept me (as a buyer) fully up to speed, checked in on days off and at weekends and made what was a long and stressful purchase (due to lower end of chain) a lot easier.
Extremely personable, professional and it was a pleasure to deal with actual people who cared rather than someone in the head office of a larger group - I can't compliment David enough, truly outstanding agent!
If we ever sell, Newboulds will be the only team we'll use.PositiveResponsiveness, Professionalism
Scott Β· 26 August 2022
Agent replied Β· 16 June 2024
Hi Scott, thank you very much for taking the time to write a review. We are delighted you are now in Shepperton after a long process. Look forward to seeing you around town
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5/5
GoogleNewboulds & Co are the perfect example of how an estate agency should operate. Their kindness, willingness and professionalism seem to be at the core of what they do. Leah and Barry kept us informed and got our offer accepted quickly. From the point of offer to getting the keys, I cannot fault their commitment to what they do. I always felt like they went the extra mile. Whether you are looking to rent or buy with Newboulds, I am sure you will be in very capable hands.
George Β· 26 August 2022
Agent replied Β· 25 August 2024
Hi George, firstly thank you very much for taking the time to write a review and those kind words. It was a pleasure working with you to secure your new home. We do hope we get the opportunity to work with you again
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5/5
GoogleReally Nice family run, very helpful and clear with the details. I was in contact with Chad Newbould who was very helpful and quick with responses throughout the process. Although I didn't purchase one of the properties from them in the end I would highly recommend and use them in the future. All the best.
David Β· 16 January 2026
Agent replied Β· 16 April 2026
David, Thank you very much for your kind words. We wish you the very best with your move
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5/5
GoogleFrom the minute I met David I knew he was going to be the person to help me sell my property! He was so honest, personable and even at the very first stages was so helpful. As the sale progressed he kept us informed with any changes, updates and even when things were getting a little bit manic at times he was so calm and professional.
Newboulds & Co as a team are all so professional and helpful, they made everything so easy and effortless for us to sell our property. If I was ever going to sell another property I know exactly where I am going to call and that will be Newboulds & Co, so do not waste your time with anyone else!!
Andy & Kathryn
Andy Β· 4 May 2025
Agent replied Β· 10 August 2025
It was wonderful to hear from you and thank you for your kind words. It was great to work with you and find a buyer for your Shepperton home. We wish you all the best in your next chapter and delighted we could help with your dream move
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5/5
GoogleLeah and Barry have been so helpful as I began my journey into renting for the first time. Initially, I found myself feeling very overwhelmed by the whole process, but Leah and Barry always make sure I am kept informed at all times. Barry has always promptly replied to any queries I have had, even if they may have seemed silly or the answer obvious! I am very much looking forward to moving soon, and I feel so comfortable and grateful thanks to Leah and Barry! An incredible team of people who are so helpful and supportive. Cannot recommend enough, especially for other young renters!
Karrie-Ann Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi, thank you so much for your kind comments. We are delighted we could assist to find you a property. We look forward to giving you the keys to your new home
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5/5
GoogleDavid, Barry and Leah are the incredible, unique and professional team that make up Newbolds & Co! From the very first friendly, knowledgable and personal encounter when we met David, who came to value our property, we were exceptionally impressed! He made us feel we could trust them to sell our home! Unlike other estate agents weβd used previously we were made to feel valued and that we had a realistic, patient and honest team on our side. David and the team kept in regular contact via email and calls. Ours has been a rough ride and everyone at Newbolds has gone above and beyond for us to sell our property and find us the perfect buyer going through the most challenging of hoops! David even kept in contact whilst on annual leave and we cannot thank the team enough for finally getting us to a stage where we can look towards the future and prepare to search for a family home! David is exceptionally knowledgeable about the market and always at the other end of a phone or email! Heβs so friendly, supportive and proactive. βNudgingβ solicitors etc, daily and providing much needed updates and advice. I wouldn't want to deal with any other estate agent, they are simply miles above the rest! If only there were more stars to give! Thank you so very much for everything! David, Leah and Barry! We would love to buy our forever family home through Newbolds and Co!PositiveResponsiveness, Quality, Professionalism, Value
Becky Β· 17 June 2022
Agent replied Β· 16 June 2024
Becky, we can't thank you enough for your kind words and your patience...... you are certainly property professionals now and ready for anything. We hope you have a wonderful Christmas, you deserve it.
We are very much looking forward to working with you again to find your next home.
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5/5
GoogleWe recently instructed Newboulds and sold our property in January 2022. We were thoroughly impressed with not only the advice of the local area and the professional service we received throughout, but how David went over and beyond to keep us informed and his assistance with further legal complications we encountered. Had it not been for Davidβs professional and proactive approach, I am not sure the sale would have proceeded and for this I can only praise and highly recommend David and the Newboulds team.
Richard Β· 17 June 2022
Agent replied Β· 16 June 2024
Richard, thank you very much for taking the time to write a review. You experienced every emotion possible on this rollercoaster of a move and we are delighted everything worked out in the end.
We wish you and the family all the very best in your home
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5/5
GoogleWe sold our flat with Newboulds in Sep 2021 and could not praise the service enough! David and the team have got such a personal touch that is very often lacking with estate agents. Do not hesitate - sell or buy with Newboulds!! We were originally on with a different agent, but 6 months later we still hadnβt sold. After viewing a couple of properties with David, we decided it was a no brainier to switch to them. Everything felt so personal, he knew answers to all our questions, he always got back to us with enquiries or to tell us about houses that genuinely matched our requests and we knew he would do the same with buyers for our flat. A month later, it was sold! What is often a very stressful process ran so much smoother. He continued to keep us updated and liased with solicitors and vendors higher up the chain to get things moving. Now we are happily settled in our new home with huge thanks to David, Barry and the team.PositiveProfessionalism
Alison Β· 17 June 2022
Agent replied Β· 16 June 2024
Happy New Year to you Alison and thank you so much for taking the time to share your experience. It was an absolute pleasure working with you to sell the property in Staines. We hope you had a wonderful first Christmas in your new home
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5/5
GoogleAsking Newboulds to be our estate agent was the best decision we ever made when it came to selling our property. It eventually took 2 years (on and off) to sell our property. This was through no fault of Newboulds, but through many sales failing due to issues with COVID-19, mortgage lender issues and paperwork issues. We had every issue imaginable.
This did not prevent any enthusiasm from David, our agent, he did not stop helping us and working with us tirelessly to achieve the desired result. We eventually got that sale.
David, Leah and Barry are a fantastic team. We could call any of them at any one time and they would know us (not hard after so long!) and they would know where we were at with our sale. If they did not know the answer then they would simply find out with no hesitation. It was this personal service that really made Newboulds stand out to us and why we chose them as our agent in the first place.
Please trust Newboulds with your property sale or rental. You will not regret it. They are true experts in their field and will go above and beyond to assist you wherever possible.
Thank you David and the team.PositiveResponsiveness, Quality, Professionalism, Value
Lowri Β· 17 June 2022
Agent replied Β· 16 June 2024
Lowri, it is lovely reading through your comments. It didnβt seem like that long (although Iβm sure it did to you). Your determination, pro activeness and patience was crucial in your move. Iβm delighted you are now in your dream home and it was an absolute pleasure working with you.
Thank you once again for your kind comments
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5/5
GoogleI had the good fortune of choosing Newboulds & Co, Shepperton, to sell my house for me in Addlestone. This good luck continued, when David Long became my estate agent.
From the first contact with David and Newboulds and Co, to the day I moved. I have only praise and complements. I cannot recommend them highly enough.
The communication with David, was impeccably. I always knew what stage we were at. David treated me and my home, with respect and this also applied to the viewings. David was kind, understanding, helpful, patient and an ultimate professional.
I would have no hesitation in recommending Newboulds, or David Long. In assisting with property sales.PositiveResponsiveness, Quality, Professionalism
Max Β· 17 June 2022
Agent replied Β· 16 June 2024
Max, we don't really know what to say. Your comments are lovely! When we setup Newboulds & Co, this is the experience we wanted our clients to receive. We are beyond delighted that the move went how you had hoped. Please do stay in touch
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5/5
GoogleNewboulds & Co are the perfect example of how an estate agency should operate. Their kindness, willingness and professionalism seem to be at the core of what they do. Leah and Barry kept us informed and got our offer accepted quickly. From the point of offer to getting the keys, I cannot fault their commitment to what they do. I always felt like they went the extra mile. Whether you are looking to rent or buy with Newboulds, I am sure you will be in very capable hands.
George Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi George, firstly thank you very much for taking the time to write a review and those kind words. It was a pleasure working with you to secure your new home. We do hope we get the opportunity to work with you again
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5/5
GoogleBrilliant! We initially went to Newboulds to sell our property as we like to use local businesses & hoped that the service would be better from a small team. We were not disappointed! David was superb throughout. His communication was excellent, he was passionate about selling our home and went above and beyond on so many occasions to help drive the process forward for us and our buyers in spite of challenges from lower down the chain - even when he was off work. We have moved quite a few times and David is simply the best agent we have ever dealt with. Thank you David!
Paul Β· 17 June 2022
Agent replied Β· 16 June 2024
Hi Paul, a huge thank you for your review. It means a great deal to us. It was a real pleasure working with you to sell your Shepperton home (longer than anyone planned) but we want to wish you all the best with your next chapter and please stay in touch
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5/5
GoogleWe have recently completed a purchase through Newboulds and have been impressed with the support we received. Staff were knowledgable about the property, responded promptly to phone calls and emails and were consistently helpful. Would definitely choose Newboulds if we were selling.
Hilary Β· 2 April 2026
Agent replied Β· 16 April 2026
Hi Hilary, thank you for your kind words. We hope you are settling well into your new home. It was lovely having the opportunity to work with you
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5/5
GoogleI have nothing but praise and thanks for David and the Newboulds team for their diligent service during my recent move.
Right from the moment he valued our property, David assessed the situation, which was unconventional and understood the impact it was having.
Throughout the entire process he was assiduous, honest, tactful and reliable. He was always contactable even answering queries on his day off! He readily provided explanation and guidance when I struggled to understand some of the processes. I always felt I could ask him his advice and rely on his support.
I heartily recommend David and Newboulds & Co and would like to thank them for their professionalism but above all their kindness.PositiveResponsiveness, Quality, Professionalism, Value
Julie Β· 26 August 2021
Agent replied Β· 16 June 2024
Julie, thank you so much for your very kind review and giving us the opportunity to sell your Shepperton home. It was an absolute pleasure working with you. Please do keep in touch
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5/5
GoogleDavid and his team were incredible from start to finish! Would recommend them to anyone who asks for selling/buying or both!
Lauren Β· 26 June 2025
Agent replied Β· 10 August 2025
Lauren, thank you for taking the time to share your experience. We loved working with you to sell your Shepperton home. People are still commenting how lovely it was. We wish you all the very best in your exciting newadventure
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5/5
GoogleWe instructed David at Newboulds to sell our 3 bed semi in Charlton Village - we completed in October 2020 thank you ! We sold in days and the service was second to none, David was in constant contact throughout the process, guiding us and providing support, answering all sorts of questions, queries and even kept in contact with everyone in the chain to get us over the line ! Cannot recommend David and Newboulds enough - A thousand thank you's - Alison DodsworthPositiveResponsiveness, Quality, Professionalism, Value
Alison Β· 17 June 2021
Agent replied Β· 16 June 2024
Hi Alison, delighted for you that you are now settling in to your new home. Thank you for instructing us to sell the family home in Shepperton. We wish you and the family all the very best for the future
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5/5
GoogleWhere to start? Our move really was "one for the ages" type saga. "never seen anything like it" was a common refrain from estate agents, solicitors, parents, friends etc. One consistent throughout that enabled EVERY stage to go as smoothly as possible (sometimes that was smoother than others) was the utter excellence of David and Barry. David is without doubt one of the very best examples of a housing market professional. Friendly, sensible, hard working, communicative, caring, positive yet pragmatic. Barry is a fantastic example of all of the above too, we just had less dealings with him. Likewise Leah.
Put simply: if you live in or near Shepperton, and you are moving house, I don't see that any other agent should be in your thoughts. Simply superb.PositiveResponsiveness, Quality, Professionalism, Value
Kevin Β· 17 June 2021
Agent replied Β· 16 June 2024
Kevin, what a lovely review. You have summed up our mission statement. Your proactive ness played a huge part in this. Thank you for trusting us with the marketing of your Shepperton home. We loved working with you
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5/5
GoogleDavid very quickly managed to sell my home. He gave me a very realistic price when he came to make his valuation.
David has also been very good in keeping me up to date with what has been going on further down the chain and has given me lots of sensible advice during the selling process. I would thoroughly recommend Newboulds & Co if you want to sell your property.
I have also dealt with Leah who helped my son find a very nice flat to rent in Weybridge. The process was efficiently sorted out and my son is very happy in his new home.PositiveResponsiveness, Quality, Professionalism, Value
Wendy Β· 17 June 2021
Agent replied Β· 16 June 2024
Wendy, it has been fantastic to work with you. We want to wish you the very best with your exciting move
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5/5
GoogleFantastic estate agent! Had an amazing experience from start to finish with David Long & Barry supporting him. To have David, one of the business partners, looking after all your every day needs has been an absolute treat (which other local agents can't compete with). Thank you David for your dedication, expert advice, professionalism, hard work, sense of humour & kindness throughout the journey from sale agreed to moving. Second to none!
Cinnamon Β· 17 June 2022
Agent replied Β· 16 June 2024
Cinnamon, thank you for taking the time to share your experience and instructing us to sell your home in Shepperton. It was a real pleasure working with you from start to finish. We wish you every happiness in your new home
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5/5
GoogleI had an excellent experience with Newboulds & Co for my recent property sale. I have worked in prior years with other local agents so have a basis for comparison. David Long at Newboulds went far above my expectations. This was a challenging property to market and sell because of its condition, the owner outside the UK in a different time zone and with a probate solicitor also in the communications loop.
At the initial agent valuation (one of three I obtained), David was straightforward and helpful. He gave me good background market information and evaluation of what price might be possible, not just a high valuation to secure the listing. The marketing plan was solid and evolved as required during the listing. The selling price realized in the end was very close to David's initial valuation.
During the course of the listing the property had to be re-marketed. David's communication on status and progress by phone, and email was always timely and on point . Whenever needed he promptly provided my solicitor with formal status updates and his advice on offers received. In addition, as I live outside the UK, David was willing to take on the extra tasks of monitoring the property to meet insurance requirements and obtaining trades quotes when it appeared work might be needed to conclude a sale. I feel this was a level of service and commitment to the client that went beyond normal expectations of a listing agent.
Throughout the process, David was always willing to quickly address my questions and concerns. He was also able to suggest a creative and non-traditional approach to marketing the property after an early potential purchaser dropped out. David persevered through many showings and obtained a great result on this more challenging property sale.
The team at Newboulds office made sure that my messages were passed along and timely contact was facilitated.
I have no hesitation in recommending Newboulds & Co estate agents.
D Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi there,
We are very grateful to have received such positive feedback from you - it's been an absolute pleasure working with you from start to finish, and we are pleased to hear you feel the same about us. We are always ready and willing to go the extra mile for our clients, but it's gratifying to hear you are so appreciative of David's efforts getting the result you were looking for with your property.
Should you ever need our services again, we hope you'll think of us!
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5/5
GoogleI would just like to say how fantastic the service was that I received from Newboulds on the recent sale of my home. Despite the fact it dragged on for 10 long months due to reasons wholly out of David Long and Newboulds control, I always felt David and the team were working tirelessly to ensure our buyer was willing to wait in the chain for others to resolve themselves.
Great work and I don't often put my name to recommendations but in this instance whether buying or selling I am sure Newboulds will give you a wholly satisfactory experience.
Andy Β· 17 June 2020
Agent replied Β· 16 June 2024
Hi Andy,
You are too kind - we're very grateful to hear such wonderful feedback from you on the experience you had with us during the sale of your home. We're never satisfied until the job is done, so we're glad this came across in the way that David and the team dealt with the sale. If you ever need help again, we'd love to hear from you.
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5/5
GoogleHaving Newboulds & Co. fully manage our Shepperton property was the best decision we ever made. Leah and Barry were with us every step of the way with expert, professional guidance finely tuned to fit our needs. We have been extremely happy with all aspects of the process from start to finish. Advice for readying the property was spot on, finding perfect tenants couldnβt have been more efficient, dealing with the formalities was an absolute breeze and any issues associated with the day to day management of the property are always dealt with quickly, transparently, cost-effectively and most importantly to the satisfaction of everyone involved, (especially our tenants). I live overseas and probably wouldnβt have gone down the letting route at all if it wasnβt for Leah & Barry. Now, after a year and a half, they continue to provide solid and consistent service. Top notch. 10 out of 10! Also, I should mention that this review is long overdue. It only took a Global Pandemic for me to finally sit down and write it. π
David Β· 17 June 2020
Agent replied Β· 16 June 2024
Thank you so much for your comments, it is great working with you and long may it continue
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.