Trusted Agent profile · Shepperton, Surrey

haart Shepperton reviews

★★★★★ Excellent

518 reviews across 1 platform

11 High Street, Shepperton, Surrey, TW17 9AJ

Part of haart, see every office.

haart's office in Shepperton, Surrey, at 11 High Street, is rated 4.8 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

518

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

I am very pleased with the service I received from Haart Shepperton, namely Erin and Stephanie. The customer care is welcoming and accommodating. I particularly appreciate the transparency and consistency in dealing with both the client and the business. Thank you for the understanding and being so effective.

Magdalena · 7 May 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

it was a pleasure speaking to Katie Burton on the phone, she knew what to say, had all the answers to my questions regarding my enquiry into selling a property.Nothing was too much. will be coming back to follow up.

Charles · 12 July 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

I registered with Haart Estatge Agents to rent a room in my proprety, I have found them extremely proffessional and polite. Paige and Steph in particular have been very helpful and they always have a friendly smile every day. Keep up the good work

Kim · 30 July 2020

Agent replied

Hi Kim, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Google

Riya very helpful and knowledgeable. Very easy to talk to and available for follow up.

Marina · 30 May 2025

5/5

Google

Very professional yet friendly. I’ve been dealing with Harry and he’s been very punctual, always a call away. I would recommend him and his firm to everyone looking to sell, buy or let in the local area.PositiveResponsiveness, Quality, Professionalism, Value

Tej · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Had a great experience speaking to Abhishek Joshi who was extremely helpful and took his time answering my questions. Ultimately I was able to resolve any issues I had with my property which I am grateful for.PositiveQuality, Professionalism, Value

Zainab · 25 August 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

I had a few maintenance issues with a rental property I lease through Haart. Katie M at Haart responded quickly and professionally and now both issues have been fixed. I’m happy with the service she has provided. Thank-you.!PositiveResponsiveness, Professionalism

Kerensa · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

Having dealings with Haart is a breath of fresh air! Having first started our search for our first home with a number of estate agents previously, I knew we were with the right one when we went out on a viewing with Haart. The professionalism and experience we got from George Ott showing us around the property was a great experience he was very helpful and gave us all the answers to our questions. He was very efficient throughout the process and also not forgetting to mention very patient with us with the numerous visits back to the house after exchange right through to completion. We are greatful to have had such a wonderful team who have helped us through such a big decision. Thank you once again! Highly recommended!

Rajiv · 3 November 2017

5/5

Google

I can't push the point more of how impressed I am with this estate agents. It's a Friday night, our first night in our new house and we've been locked out. It's gone 2100 and someone from the agency has dropped their Friday evening to go to the office, to then come to our house and let us in. Not only have they done this but they have also done it free of charge. You don't get better service thank this. If you're thinking of renting with Haart then take my word for it... you will have absolutely nothing to worry about. Big shout out to both the fleet and ashford branch!!!!

Josh · 3 November 2017

5/5

Google

We received a prompt call back to our initial call , then we experienced a professional yet personal service right through. Stephanie has shown a superb grasp of the detail in getting us where we want to be including help with our specific insurance requirements There are lots of small things to get right and she has done very well. Many agents I had found to be vague and sorry to say a little lazy. We did not experience any of that with Haart. Thanks again!

Marcus · 3 November 2017

5/5

Google

Haart Shepperton are not just professional in their approach to clients - they are also willing to go the extra mile just to make sure that you find, not just a place to stay, but a home. We went to quite a few estate agents before we found Haart Shepperton and we would like to say that they rise way above the rest in terms of client servicing. We were serviced by Fozley Topadar who is the best agent that we have ever met - diligent, meticulous, with a great can-do attitude! There are no negatives in his vocabulary + he always has a smile on his face, no matter what the day brings. Kudos to you Foz, & To Haart Shepperton!

Countess · 31 July 2017

5/5

Google

I had a great experience with Haart Lettings, Shepperton. I was first very relactent renting via estate agent, but from the first phone call to arrange a viewing they were very helpful and accommodating. The whole process of going through could not have been easier and being introduced to the tenant shop was an enormous help to set everything up. Thank you very much to Stephanie & Louise, I hope I won't need your help again soon as I am very happy in my new home!!!

Simone · 31 July 2017

5/5

Google

Hi, laura grove was really good to me, she knows what she is talking about. Real professional and on a good level, what a great help finding me property. I will definitely recommend her to all my friends etc. Thx again laura groves. 😉👍 …

Mrisaackool · 31 July 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

I spoke to a gentleman called Abhishek and he was super helpful and approachable. He was able to answer all of my questions and settle any concerns or queries I had. Overall, the experience was positive and calming.

Marisa · 12 July 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Noting but absolute excellence from my dealings and experiences with Hearts. Holly in particular from the Shepperton branch, shes always a pleasure to work with and i can always rely on quick responses and good working professionalism from her. Keep up the good work

Lateef · 31 July 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

Hi, laura grove was really good to me, she knows what she is talking about. Real professional and on a good level, what a great help finding me property. I will definitely recommend her to all my friends etc. Thx again laura groves. ????

MrIsaacbecks · 29 July 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

Great viewing with Riya Dabee very professional and informative about the house

Tracey · 1 June 2025

5/5

Google

Sheila kindly came over for a valuation some months ago and sold our home £5,000 over the asking price. We currently expecting our third baby and needed to move for more space and she made the experience as stress free as possible.

The · 9 April 2020

Agent replied

Thank you ever so much for the 5 - Star review you left us. We are happy that you are pleased with our service and wish you all the best for the future. haart sales

5/5

Google

I spoke to a lovely girl named Katie Burton the other day, regarding my enquiry about me selling my house she knew all the answers and nothing was out of her reach, Very impressed 5 star service

Leanne · 12 July 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Excellent service from Haart in Shepperton. Gave my details to one of their employees - Laura Grove, who was very professional and understood my personal circumstances. Showed me a variety of properties so that I could make informed decisions. Definitely recommend to others.

Alison · 29 July 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

Since dealing with Adam all outstanding queries have been resolved. He is an asset to Haarts

Carole · 9 September 2023

Agent replied · 30 September 2023

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | West London PM

5/5

Google

This will be the second house we have sold, both have been tricky through no fault of the agents and they really go through it all with you and keep you up to date and informed every step of the way.

Rob · 8 December 2019

Agent replied

Dear Rob, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Shepperton

5/5

Google

Excellent service received from Colin Hickey and all at haart Shepperton. A professional and positive approach taken to all enquires, the team really do go above and beyond. Highly recommended. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Lynx · 21 June 2021

Agent replied · 20 June 2024

Good Morning, Thank you for taking the time to leave us a review on your experience with haart Shepperton.

5/5

Google

Fozley was a great professional and was happy to help whenever we called to ask any questions we had! I would certainly recommend using fozley and this branch.

Chris · 3 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Shepperton

How many reviews does haart Shepperton have?

haart's Shepperton office has 518 reviews across 1 platform: 518 on Google.

What is haart Shepperton's rating?

haart Shepperton is rated 4.8 out of 5 across all 518 reviews, and 4.8 out of 5 on Google from 518 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Shepperton office?

haart Shepperton, 11 High Street, Shepperton, Surrey, TW17 9AJ.

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