Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
GoogleKerry, Dean, Olivia and Jill are a superb team in this family Estate agents. they unfailingly helped with every aspect of our recent move and we're professional, down to earth and competitively priced. I can't recommend them highly enough. thank you team x
Debra Β· 16 April 2022
Agent replied Β· 16 June 2024
Thank you for your lovely review Debra, it was a pleasure helping you both with your sale and purchase, lots of love x
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5/5
GoogleHaving just sold our property through United Homes the attention to detail from the first visit is amazing, always keeping us up to date with information. Thank you so much for always being available and keeping us updated recommend them highly
Keeley Β· 16 April 2022
Agent replied Β· 16 June 2024
Thank you so much Keeley, wishing you and your little family love & luck in your new home. x
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5/5
GoogleI would like to take this opportunity to say a massive thank you to united Homes, I received excellent service throughout the sale of my property. All the staff are professional and polite.
Thanks again for all the help I received.
ππPositiveResponsiveness, Quality, Professionalism, Value
Mandy Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you so much for your kind review its been a pleasure working with you
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5/5
GoogleDean, Kerry and Olivia have given impeccable service through two house buying experiences this last year. Nothing has ever been too much trouble for them - from giving advice, to taking professional photos and helping with many documents. β¦
RU Β· 16 April 2022
Agent replied Β· 23 November 2024
Thank you so much for your kind review Rose, love and luck to you and Luke in your new home xx
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5/5
GoogleGood service and very good staff
David Β· 27 August 2024
Agent replied Β· 27 December 2024
Thank you so much for your feedback David, a pleasure as always.
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5/5
GoogleWe have been searching for our forever home and dealt with United Homes a number of times, they are professional, quick to communicate and a really friendly bunch of individuals, its been a pleasure dealing with them! I would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Mazzy Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you so much for your kind review its been a pleasure working with you
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2/5
GoogleAs soon as I walked into this estate agents it didn't take me long to decide to go elsewhere. The staff are not very friendly, they weren't organised and didn't seem to have much of a clue. I walked in and no one greeted me, after a couple of seconds I was beckoned over to a chair. The staff member I dealt with seemed very young and inexperienced. I was looking for a property and they weren't listening to what I wanted, so after about half an hour I left and went elsewhere.
Rachel Β· 18 June 2018
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5/5
GoogleDean, Kerry and Olivia offered superb service throughout the house buying and selling process.They repeatedly went above and beyond, always making time to update us or chase solicitors for us. I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
Matthew Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you so Much Matt, wishing you both love & Luck in your new home.
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1/5
FacebookIt's been a long time since I left a negative review about anything, but the service offered here has been far below what is expected of an estate agent.
At 1st everything looked great, a lot of local listings, next doors house sold they were friendly when we popped in to see them and they came out to look at the house quickly.
But things quickly went down hill from here, the little things like brochure pics and the write up were not great but these were small details that could easily be corrected. The main issue and the reason for the 1 star was a combination of lies and literally no follow up service.
We had 5 viewings, 1 no show and 1 offer, at no point did we receive a call to see how our viewings went, at no point did we receive feedback on any of the viewings at all. We literally had to ask for feedback each time.
The one offer we received was quite low, we put in a counter offer and was told it would be chased up that day, No call back, no feedback nothing. In the end we asked a friend to call up to view, they specifically asked if there were any offers only to be told no? for 3 days straight they did not receive a follow up call or email, when I rang up to ask for feedback I was told they had tried to call but couldn't get hold of them.
Finally in the end we decided to remove our listing as we do not think the house would have sold with an estate agent who literally did none of the things they had said the would, when we called to take it off the market they said fine and promptly removed our sign.
This I have no issue with, they managed to put up a sign quickly and remove it almost as fast, but at no point did they ask why we wanted it off the market. Now I am no estate agent but if I were, I would be calling my customers to ask for feedback and to give feedback regarding both my service and any viewings...
James Β· 9 October 2015
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5/5
GoogleAbsolutely exceptional! They made the sale of my house so easy, I wouldnβt want to go with anyone else. Thank you!
Chrissy Β· 17 June 2023
Agent replied Β· 27 December 2024
Thank you so much for your feedback, sending you all our best wishes!
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5/5
GoogleSam at United Homes has been excellent helping with my house move. Responds very promptly and has been super helpful finding information out for me and occasionally having to give my vendor's solicitor a nudge!PositiveResponsiveness, Professionalism
Andrew Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you so much for your kind review its been a pleasure working with you
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5/5
GoogleAbsolutely exceptional! They made the sale of my house so easy, I wouldnβt want to go with anyone else. Thank you!
Chris Β· 16 April 2023
Agent replied Β· 16 April 2026
Thank you so much for your feedback, sending you all our best wishes!
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5/5
GoogleWe are first time buyers. United homes were used by the vender. They were amazing with us. Very patient, answered any questions we had. Would recommend.
Kirsty Β· 16 April 2022
Agent replied Β· 16 June 2024
Thanks so much Kirsty, wishing you both all the best in your new home x
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5/5
GoogleRented a property through United Homes. Communication was excellent. They were always contactable and would respond to problems very quickly. Always very friendly. Would recommend.
Darius Β· 16 April 2022
Agent replied Β· 16 June 2024
Thank you so much for your kind words, it has been a pleasure having you as a tenant. Good Luck in the future and if you ever need anything just give us a call
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5/5
GoogleBrilliant team family run goes over and above to help really recommend giving them a try
Kerry Β· 16 April 2022
Agent replied Β· 16 June 2024
Thanks Kerry :)
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5/5
YellExcellent Service and great value for money
I used UTD homes for the low fees that they charged compared to other estate agents. I didn't expect the same service that you would get with one of the larger agent because of what they charge but UTD homes went above and beyond. Customer service is definitely a strong point for this small family run business.
RB80 Β· 4 February 2014
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5/5
GoogleVery helpful staff. They made the whole process easy & straightforward.PositiveResponsiveness, Quality, Professionalism, Value
James Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you so much James for your kind review, we really appreciate it
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5/5
FacebookWhat can i say one of the best. Dean came out valued my house Kerry took photos and in no time my house was on the market. Sold very quick. Fantastic personal service, everything possible to ensure the sale went through smoothly. Would highly recommend United Homes. Thank you for all your help and support.
Jill Β· 15 February 2017
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5/5
GoogleAmazing staff couldnβt recommend enough so helpful
TheLittleDan Β· 16 April 2022
Agent replied Β· 16 June 2024
Thank you Dan, its been a pleasure looking after you and making sure you get the home you deserve
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5/5
Facebookkerry and the team are so helpful would highly recommend using united homes for selling or renting
Joe Β· 28 February 2019
Agent replied Β· 22 October 2025
Thanks Joe, hope youβre all very happy in your new home x
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5/5
FacebookFantastic service from everyone, would highly recommend to anyone wanting to buy or sell.
The team kept us updated, chased when necessary and were brilliant to work with.
Thank you for helping us and being patient and attentive throughout.
Shellie Β· 1 March 2017
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5/5
FacebookVery friendly and approachable always available to help nothing too much trouble made selling my property a pleasure and stress free
Diane Β· 16 February 2017
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1/5
FacebookLoad of rubbish an alarm.going of nearly a weekend no one willing to sort it
Jodi Β· 3 October 2016
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1/5
GoogleUnprofessional, unreliable, untrustworthy.NegativeResponsiveness, Professionalism
Elizabeth Β· 17 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.