5/5
Martin & Co have been my letting agents since 2007. Recently Abbie sorted out an issue in a very reassuring way.
Agent replied
Hi Helen, many thanks for the review.

Trusted Agent profile · Sheffield, South Yorkshire
Verified
★★★★★
272 reviews across 2 platforms
51 Middlewood Road, Sheffield, South Yorkshire, S6 4GW
Part of Martin & Co, see every office.
Martin & Co's office in Sheffield, South Yorkshire, at 51 Middlewood Road, is rated 3.8 out of 5 across 272 reviews on two platforms, including 270 Google reviews rated 3.8.
We specialise in residential lettings and sales, and offer a large number of managed properties in Sheffield, providing expert advice, guidance and support to our customers. Sheffield born and bred Deanna Sumner is Branch Manager at Martin & Co Sheffield and, along with her team, has built strong and loyal relationships with tenants, landlords and contractors alike. The Martin & Co Sheffield office is conveniently located on Middlewood Road with trams, bus stops and ample parking nearby. The expert team can advise on all areas of sales, lettings and property management, and together they ensure you receive a truly tailormade service to suit your individual needs. If you’re looking for a house to rent in Sheffield, or have a property for sale, please do get in touch with a member of our team who would be delighted to help. At Martin & Co Sheffield we enjoy the constant reward of finding people a property to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Sheffield get you on the move. Please note that all telephone calls made to and from our offices are recorded.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
Martin & Co have been my letting agents since 2007. Recently Abbie sorted out an issue in a very reassuring way.
Hi Helen, many thanks for the review.
5/5
the staff was immensely cooperative, kind and helpful. I was a student before they helped me with a lot of new information. I loved it as they kept everything very transparent and clear.
5/5
Very thorough and persistent service from Sophie Johnson at Martin & Co Estate Agents Hillsborough during the sale of my house. Highly recommended.
Great feedback we are pleased that you were happy with the service level
5/5
Quick and easy process. lovely staff can’t go wrong
Hi Nathan, many thanks for your kind words. We very much appreciate it. - Martin & Co Sheffield
1/5
We called last Saturday afternoon regarding a viewing. Told someone would call me back to arrange. 6 days later and still waiting.
Hi Stephen, our offices are not open to take calls on a Saturday, we operate on Saturdays for appointments only (out of office). I have searched your details on our system and cannot see any enquiries in your name. If you would like to call us during opening hours we would be happy to arrange a viewing for you. Many thanks.
5/5
Very thorough and persistent service from Sophie Johnson at Martin & Co Estate Agents Hillsborough during the sale of my house. Highly recommended.
Great feedback we are pleased that you were happy with the service level
1/5
Hi, I’m sorry that you felt the need to give a 1 star review. Could you please advise what the issue is as our records show that you were a tenant from 6 years ago. Thanks.
4/5
A great, efficient team that manage my property well and find new tenants promptly when the apartment is vacated. Very happy with the service.
Hi Judith, Thank you very much for taking the time to write a positive review. We really appreciate the feedback and look forward to a long lasting relationship. Many thanks
5/5
Martin & Co Sheffield have been fantastic from day one. I believe I have used them now for around 6 years, and can not fault them for getting tenants in, collecting rent in time and having fair prices for correcting small problems that happen from time to time in houses. Cannot rate them highly enough. Greg
1/5
Useless in emergency situations no emergency out of hours only one after leaving a message nobody got back to me
Hi Kay, Would it be possible for you to contact me on 0114 2855225 to discuss? I can not see your details on the system. Many thanks, Gina
1/5
Unresponsive, unreliable. Letting to another customer after promising me a video of the flat....
Hi there, Thank you for your review and I am sorry to see you did not receive this video. I can not see your name on the system but if you can email sheffield@martinco.com with an email address or contact number I should be able to locate you. Many thanks
1/5
We can find no evidence of you ever being a customer of ours. The only reference we have is that of being a former member of staff. We ask anyone viewing this review to bear this in mind.
1/5
Booked a viewing, called me on the day to confirm, travelled all the way to Sheffield for a viewing, only to find no one at the property and no one in their offices were picking up the phone.
5/5
I would highly recommend Martin & Co Sheffield as letting agents. They offer an excellent and comprehensive service.
We really appreciate your kind feedback
5/5
Fast responding and always helpful on the phone
Thanks for your great review
5/5
Fantastic people to work with, always putting the customers/clients first. Jamie - IPS ElectricalPositiveProfessionalism
Thank you for taking the time to write such a positive review! Martin & Co
5/5
Fantastic people to work with, always putting the customers/clients first. Jamie - IPS Electrical
Thank you for taking the time to write such a positive review! Martin & Co
5/5
Martins & co made the process of renting very stressfree. They were also accessible and ready to help throughout the process. Great decision choosing them.
5/5
Martin & Co are a professional & friendly team that we trust to provide an efficient managed service for our apartment.
Thankyou Brendan. Really appreciated
1/5
Unprofessional, unhelpful and uninterested. Left with damp on walls with mould growing for over 6 months, locks not fixed, leaks left. Nobody answers the phone or tries to resolve issues. Avoid avoid avoid
1/5
we can find no evidence of you ever being a customer of ours. the only reference we have is being a former member of staff we ask anyone viewing this review to bear this in mind.
5/5
Awesome services, very responsive
Hi Odufuye, thank you for your review! It is much appreciated! 😊 - Martin & Co Sheffield …
5/5
Adhering to covid guidelines, very friendly, easy to communicate with.
Hi Alicia, Thank you for your great review!
1/5
Hi Jeff, Thank you for your feedback. I can not see your name on our system, would it be possible to get in touch so we can go through the experience which led to this review? Many thanks, Gina - 0114 285 5225.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.