Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleDon’t waste time and money on Michael and his team. M3 consistently violated the tenancy contract, making day-to-day life as a tenant hellish. I'd highly recommend avoiding this company, there are plenty of better and more responsible Landlords in Sheffield.
Lewis · 25 August 2021
Agent replied · 24 August 2024
Dear Lewis
Thanks for leaving a review and we're sorry you have had a bad experience with us. However, unfortunately we are unable to find anyone named Lewis who rented with us for several years - please could you contact us directly with your full details so that we can identify the issues raised.
Thank you.
M3 Lettings Ltd
★★★★★ 5/5
GoogleM3 Lettings are fantastic for sorting out student housing/accommodation. Michael is a brilliant landlord who will quickly sort out any problems you may have with speed and efficiency. He is well organised and will guide you through the whole process of signing, contracts etc. If you are student in Sheffield I fully recommend using M3 Lettings to find your accommodation as Michael will help you find the perfect property for you and accommodate you as best as possible to your needs. It is great to have a lettings agent who is as reliable to this and who treats students so well. All in all M3 are great agency who will do everything to make sure your experience with them is without fault.
Will · 26 August 2018
★★★★★ 5/5
GoogleDuring our tenancy period from 2021 to 2022, Michael and the team have been really helpful, attended our issues whenever needed. We were quite happy to be their tenants.
Nethmi · 13 November 2024
★★★★★ 5/5
GoogleMichael has been my landlord during my stay in Sheffield, and he has been amazing. I was supposed to stay for only one semester, but when I had to stay for another, he extended my contract without a problem. He's very accommodating and there is nothing he wouldn't do to make sure you are comfortable. If there is a problem, he responds so fast. A breath of fresh air compared to all the horror stories you hear about landlords!
Anne · 26 August 2017
★★★★★ 5/5
GoogleTop class lettings agency. Very attentive to any issues that cropped up during my tenancy. they where very communicative in regards to any work that needed done or any issues we encountered. Moving in was just as easy as moving out, a seamless process thought out my tenancy.
Jackie · 12 October 2025
★★★★★ 1/5
Googleplace wasn’t really clean when we moved in (left it cleaner than it was when we moved in and we still got charged for it?) also had some problems ignored for all of our tenancy e.g black mold
personally wouldn’t recommend x
Zizi · 14 October 2024
Agent replied · 10 November 2024
Hi Zizi
Thanks for your input and sorry you feel obligated to leave negative feedback.
To directly address your claim you left the property "cleaner than it was when we moved in", please see photo (as an example) of inside of kitchen bin when you moved in, here:
https://www.dropbox.com/scl/fi/biwxlo5hza96c88nk050z/IMG_2001.jpg?rlkey=cin3rijspabj7d3ir7x6s6zzm&dl=0
...compared to when you left the property, here:
https://www.dropbox.com/scl/fi/aq5vzs34d1jt3exarazlz/PXL_20240630_142134285.jpg?rlkey=1gi64rr23yqxq6ahbf4y3fex3&dl=0
In terms of "black mould", at one stage during the tenancy, there was an intermittent leak caused by water emanating from the attic shower, as a result of what was established to be a blocked shower trap. This was immediately responded to and remedied; whilst the leak resulted in a water stain, at no point was the presence of "black mould" present at the property.
If you'd like to discuss further, please don't hesitate to reach out to us. Thank you.
Regards
M3
★★★★★ 4/5
GoogleMichael was my estate agent for 2 years across 2 properties, he was always quick to respond to problems even at unsociable hours and always represented us well in negotiations between us and the landlords. If we had any problems the handyman would always be round within a few hours (or first thing the next day) to sort it out. They were fair and quick about returning deposits at the end of the tenancy.
Esasmith · 26 August 2016
★★★★★ 1/5
GoogleM3 lettings are one not to be bothered with. Simply didn’t care about any of our issues during the tenancy - had emails ignored throughout. Use a different letting agency if you dont want to live in a rundown house.
Carmen · 14 October 2024
Agent replied · 10 November 2024
Hi Carmen
We're sorry you feel this way but respect your view.
We've looked back at our records and there are over 30 messages from us responding to your queries throughout the tenancy, comprising responses fulfilling requests, for example, to supply new bed(s), new oven, boiler maintenance, general repairs, etc, so feel it is neither fair nor well thought out to allege we "simply didn't care" about any of tenancy matters. I can assure you we did, and have the written correspondence to substantiate the same.
Nonetheless, if you'd like to discuss further, please don't hesitate to reach out to us. Thank you.
Regards
M3
★★★★★ 5/5
GoogleM3 would always address any issues at the property quickly and pleasantly. Initially some of the furniture was in bad condition and cleaning equipment was missing, this was all sorted out on my first day.
Jack was very helpful throughout and would respond promptly to any messages. Hope to rent again from them in the future.
Muaad · 12 October 2021
★★★★★ 5/5
GoogleReally positive experience renting through this agency. The landlord was responsive, the house was well looked after and everything was straightforward. The move-in and move-out process was smooth and communication was clear throughout. Highly recommend :)
Lulu · 2 September 2025
★★★★★ 5/5
Googlelived in an M3 lettings property for a year, first agency that has actually given me my deposit back. great people great vibes ✌️
Cedar · 18 December 2025
★★★★★ 5/5
GoogleI was tenant with M3 lettings for a year and I can fully recommend them. Michael and Jack were always keen to help me at any situation. They are always in touch and easy to talk to. In general, they want to make sure you are comfortable where you are. Couldn’t recommend them more.
Victor · 25 August 2020
★★★★★ 5/5
GoogleI was living in a property rented by m3 lettings more than 3 years ,I am totally satisfied with the services of M3 lettings, they are responding very well for our concerns and supportive,I am wishing you all the best to M3 lettings
Kavitha · 12 May 2025
★★★★★ 1/5
GoogleCharge high deposits, so come end of tenant agreement they charge your deposit for the cleaners they hire before even inspecting the property, outrageous.
PhysicsAI · 12 October 2025
★★★★★ 5/5
GoogleCan’t recommend this agency enough I have been with m3 for the past year and they went above and beyond during my time responding to my texts late at night, even when I just needed advise nothing was too much trouble I would go with them again if I ever needed to rent
Louisa · 14 October 2024
★★★★★ 5/5
GoogleI have just vacated a lovely property run by M3, by far the best experience Ive had with agents and the Landlord (Michael M). Communication was very open and any queries or issues were dealt with quickly. Highly recommend
Kat · 12 October 2023
Agent replied · 24 August 2024
Hi Kat,
Thank you for your kind words. You were a pleasure to deal with and an exemplary tenant. I wish you all the very best for your future. Kind regards. Michael.
★★★★★ 5/5
GoogleSound guys and great service, easy to communicate with and little to no problems at all, would recommend.
HMT · 26 October 2025
★★★★★ 5/5
GoogleCheers would rent again
Noah · 12 February 2026
★★★★★ 5/5
GoogleMichael was always at hand to help any query that myself and housemates had throughout our tenancy during our final years. This allowed us to focus on our studies - and would recommend them to any student looking for somewhere to rent in Sheffield.
Jack · 26 August 2019
★★★★★ 5/5
GoogleThey were very quick to sort out any issues we had with the house i.e. maintenance work! Would recommend as a letting agency
Martha · 3 August 2025
★★★★★ 5/5
GoogleGreat letting agent. Michael & Jack have been extremely helpful, responsive and supportive in every way. Had absolutely no issues during our tenancy with them & thank you M3 Lettings!!!
Highly recommend.
Yasas · 12 October 2023
Agent replied · 24 August 2024
Hi Yasas
Thank you for your review. You were great tenants and it was a pleasure to help you with your accommodation. We wish you all the very best for the future.
★★★★★ 5/5
GoogleMy first apartment in UK. They were really helpful and flexible from the beginning when renting. Lived 1.5+ years and never had a problem. Communication was excellent whenever wanted to ask something and ending the tenancy when moving was yet again good experience with the M3 team. Thank you.PositiveResponsiveness, Professionalism, Value
Alex · 25 August 2021
Agent replied · 24 August 2024
Thank you Alex. You were an exemplary tenant! All the best for the future
★★★★★ 5/5
GoogleMy friends and I rented a six bed house with M3 in our second year. M3's houses were kept in much better condition than others we had looked at from different agents. Had a great experience with any maintenance issues resolved hasslefree and so we decided to rent with them again in our third year. I think being a smaller family run business you get a much better service and everyone we met from M3 really seemed to care about making us comfortable. Would definitely recommend to students or others!
Freya · 12 October 2021
★★★★★ 5/5
GoogleWe rented with M3 over two different properties for the last two years and have had a great experience throughout. They've always been quick to respond to any issues that have arisen, usually in a couple of hours or less. We've had a couple of disasters with regard to plumbing, including a boiler needing replacing in the middle of winter, but they've always been really helpful and have kept us abreast of the status of any work due to happen - including putting us in direct contact with trades they're using. It's clear that M3 care about their tenants, always answering any queries over phone, email or whatsapp with the personal touch you can only get from a family business like this.
Ross · 12 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.