Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy as a current tenant in a Letwise property - myself and my housemate had a trouble free move into our property in May and everything has run smoothly since. We had an issue with our shower last week and Letwise sent their maintenance team out straight away to take a look - polite and friendly guys, and within days we've had a gutter repair and a whole new shower fitted. Having a local, contactable letting agent means problems can be resolved quickly and without stress - we recommend!
Chef · 27 October 2018
★★★★★ 5/5
GoogleMy partner and I have recently rented a property through Letwise, and what an excellent experience we have had. Having only ever rented through private landlords I was a little apprehensive to go through an agency but it has been so easy. The lady who showed us the property was very friendly and helpful and did not put pressure on us at all to make a decision on the spot, which is what we were expecting.. Since then all the ladies in the office have been more than helpful, I have had a slight issue with my credit rating and they have done everything and more within their power to overlook this and sort it with the new landlord. They have put up with my constant emails always wanting an update and have managed to get us into the property with our unrealistic looming move in date. Could not recommend, or thank them enough!
Neville · 27 October 2017
★★★★★ 5/5
GoogleBeing a landlord based in Cardiff and being totally reliant on local letting agents has its obvious challenges.
Having been with Letwise for approx one year, I can honestly say that Mark, Dianne and Sally who myself and my wife have had dealings with have been absolutely first class and ever so friendly. In fact, the very opposite of our experiences with other lettings agents based in Sheffield.
They have an excellent knowledge of their markets and cannot do enough for their customers. I wouldn't hesitate in recommending them to other landlords.
Paul · 27 October 2017
★★★★★ 5/5
GoogleThe whole team at Letwise are amazing. I live in Australia and having my house empty between tenancy's was very stressful being so far away. They were so quick to respond and Mark really reassured me. Their handyman went in and priced up all the work and was again very supportive and super quick at responding to my emails and working to my budget. I ended up deciding to sell my property instead of re-rent just because of circumstance but again Letwise we're super supportive and Richard the handyman even continued to help with the work needed to get the house ready for market. Absolutely great team and would 100% recommend. Thanks guys!!!
Nicola · 27 October 2016
★★★★★ 5/5
GoogleMyself and my house mate roxy, have been under the great care of Letwise of July last year! This is for me my very first time renting a property so I wanted everything to go right. From day one all of the Letwise team have done have been supportive and absolutely fantastic, there team is outstanding, nothing is too much for them. You go in there with a concern and it's done within a couple of days, it's amazing I honestly cannot praise them enough on what a lovely job they do taking care of us! I could write an essay on how brilliant they all are but I would honestly take me forever! ☺ hands down Letwise is the place to go weather it be your first time renting or you've been renting for years, they are the most understanding people I've ever had the pleasure of meeting and knowing! Thank-you so much to the amazing team at Letwise, I seriously cannot praise you enough, Thank-you isn't good enough when it comes to these guys! Xxx
Chelsea · 27 October 2016
★★★★★ 5/5
GoogleRecently let my property with the help of Diane at Letwise. Extremely helpful and efficient, I would have really struggled to get through the process without her continuous help and guidance throughout!
Excellent service, thank you - would definitely recommend!
Martin · 16 April 2024
★★★★★ 5/5
GoogleReally personal service, actually enjoyed the experience of moving house. Kept me informed each step of the way and I feel I can approach them if I have a problem.
Thanks Ladies
Sophie · 28 October 2013
★★★★★ 5/5
GoogleI have been renting a private property from letwise for four years now. They have an office on Chesterfield Rd which is manned by several staff at a time meaning that issues can be dealt with on the spot. Problems are dealt with there and then and maintenance men often call back on the day a problem is reported. Urgent problems are attended to in a matter of hours.
The team there are friendly, approachable and keen to help. Overall speedy and efficient. Mainly thanks to good communication and good staffing levels.
Ann · 28 October 2013
★★★★★ 5/5
GoogleVery good letting agents, helped me find a great house within a week, Dianne and Mark are amazing. Any problems are resolved very quickly, such a friendly and efficient company, A+
Giselle · 22 June 2024
★★★★★ 5/5
GoogleI have recently had discussions with Letwise regarding both sourcing tenants and provision of a management service.
I have found both the staff and the manager to be polite, attentive and efficient, but more importantly, knowledgeable on their subject and passionate in providing a quality service. This personal touch I feel sets them apart from the larger more corporate agents. I will certainly be using Letwise in the future for my portfolio of property.
David · 28 October 2014
★★★★★ 5/5
GoogleLetwise have been absolutely amazing. This was my very first private rent and my very first time living by myself after a very bad time in life. They've been extremely helpful and kind.
Sarah · 16 April 2024
★★★★★ 5/5
GoogleVery grateful to Letwise for making our move as seamless as possible and accommodating our requests. Di was extremely helpful and quick to respond to any queries. Thank you.
Lydia · 18 May 2024
★★★★★ 5/5
GoogleExtremely helpful, professional & friendly staff
Jill · 9 April 2025
★★★★★ 5/5
GoogleLetwise really came through for us, going out of their way to help us out when we were in a tight spot.
On top of that the service was great and the flat we’re renting from them is clean and reasonably priced. 10/10
Joe · 16 April 2023
★★★★★ 5/5
GoogleExcellent service and communication throughout.
Sam · 4 April 2025
★★★★★ 5/5
GoogleAmazing service!
This is my tenth year with Letwise and I can definitely recommend their brilliant service.
Always going out of their way to help.
Thank you so much, you have been their since the first day I became a landlord and have just turned around a new tenant moving in, within a very short period of time, including a last minute change of date!
Sarah · 27 October 2018
★★★★★ 5/5
GoogleFrom the moment I made initial contact with Letwise, I have been impressed with their proactive and professional manner.
The friendly team working at Letwise were totally understanding and supportive while sorting out paperwork and helping me move during these difficult covid times.
Since moving in, they have proven themselves excellent and have resolved general property issues promptly.
Rory · 26 October 2020
★★★★★ 5/5
GoogleI was in a pretty tight spot and needed a rental asap Letwise organised everything my very efficiently had all the financial checks done within hours and I was getting my keys a few days later. Brilliant company and managed brilliant
Razzaboy · 26 October 2022
★★★★★ 1/5
GoogleWorst agency ever
Don't give a toss about you once theyv got ur money
Also use any excuse to not give u a bond back
DISGUSTING
Lauren · 27 October 2016
Agent replied · 25 October 2024
Although vexatious, thank you for your comments expressing your concerns with Letwise relating to the termination of your tenancy, damage to the property and the release of your bond. To reiterate and emphasise for clarity, your former landlords’ feel they had no option but to seek vacant possession of their property due to concerns regarding its treatment by you and your guests. In addition their decision to claim against your bond for cleaning and damage to the property at the end of your tenancy was not taken lightly and is based on the conclusions of inventory & exit condition assessment reports compiled by an APIP member company (Association of Professional Inventory Providers). Fully itemised repair and cleaning costs have been provided by local contractors, where applicable. Both parties may elect to seek resolution through independent arbitration in the event an agreement cannot reached. Please be reassured your bond will remain secured with the Deposit Protection Service until resolution.
★★★★★ 5/5
GoogleHad a good experience with Letwise, very friendly staff and accommodating and attentive to the needs of tennants as well as landlords. They helped me out a lot when there was a change in my citcumstances, they had no obligation to help but did so regardless to help me out during a difficult situation. Very good letting agents.
Ben · 27 October 2016
★★★★★ 5/5
GoogleThe service from Letwise is excellent. Mark and Di have been totally professional and friendly from our first contact.
They make everything straightforward and are always available for help and advice. Response to queries is immediate.
We would highly recommend their service.PositiveResponsiveness, Quality, Professionalism
Linda · 26 October 2021
★★★★★ 5/5
GoogleLetwise were brilliant throughout my tenancy, from start to finish. All of the staff were very accommodating, efficient and friendly. After renting for a few years, they made it the easiest!
Eva · 16 April 2023
★★★★★ 5/5
GoogleI had the pleasure to be a tenant and enjoy this let agents services to the most during my 3 years in Sheffield
The team is brilliant; they are kind, helpful and go beyond a normal agent to accommodate ones needs !
All the communications are super smooth
Mostly recommended in every way
Mo · 27 October 2018
★★★★★ 5/5
YellBest letting agency
WOULD RECOMMEND. Was given thorough help, all worries or questions answered immediately, have 0 issues and was provided too leaves service. Because of Covid, extra care and precautions were put into place so I felt safe and this was really appreciated. Kind and intelligent staff.
AliceB-212 · 29 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.