Trusted Agent profile · Sheffield
★★★★★
1,116 reviews across 3 platforms
Blades Enterprise Centre, John Street, Sheffield, S2 4SW
Auction House's office in Sheffield, at Blades Enterprise Centre, is rated 4.8 out of 5 across 1,116 reviews on three platforms, including 51 Google reviews rated 4.4.
51
Reviews on Google
This office
5
Reviews on Facebook
This office
1,060
Reviews on Trustpilot
Business-wide
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful staff especially Hannah
Very helpful staff especially Hannah, efficient and knowledgeable. Quick responses.
Hi Louise, thanks very much for your lovely review and congratulations on your auction purchase! Best, Auction House
5/5
TrustpilotI dealt with Hannah Turner and she was…
I dealt with Hannah Turner and she was extremely helpful in our dealings on a purchase and I was made to feel very comfortable with what I was doing. She was very patient and helped me a great deal She is a credit to the organisation
Hi Adrian, it's fantastic to hear how you were supported throughout your purchase by the lovely Hannah! Best, Auction House
5/5
TrustpilotFive stars to Dan
Five stars to Dan, North Wales & Cheshire Property Auctions at Auction House. Dan is full of energy and proactive, never fails to keep you informed, excellent customer feedback so you can maximise your sale. If you want to sell your property don’t waste your time looking else where ask Dan at Auction House and he will get your property sold.
Thank you Julie Rowlands for your review of Dan & Auction House. We are so pleased to hear Dan provided you the 5 star experience. We look forward to helping you again in the future.
5/5
TrustpilotHighly recommend Auction House…
Highly recommend Auction House Birmingham . Excellent service as an Auction buyer. Efficient online bidding experience, registration process is fast and easy to complete and post sale, the Auction House worked with both sets of solicitors to complete on time. The staff are friendly, professional and experienced who pulled out all the stops to help the purchase complete on time . Thoroughly recommended - thank you Birmingham and Black Country Auction House, and in particular Chris Edwards.
Thank you for your kind feedback. We're delighted to hear such a positive experience from a buyer's perspective. We hope to welcome you back soon! Chris
5/5
TrustpilotFirst class auctioneering from Bryan Baxter
When we placed our property in Auction Houses hands straight away their team kept us fully in the picture as to what was happening so on the day we knew what to expect. Their Auctioneer was very professional and did everything he could to get the best price. He knew just what he was doing throughout and we cannot give him a higher rating as there is not one to give. We wil not hesitate to use them again
Hello Annette, thank you so much for your wonderful review. Bryan certainly does know what he's doing and we're so happy that you could benefit from his experience. We look forward to working with you again in the future - all the best, Abi
5/5
TrustpilotExcellent!
Absolutely exceptional! The overall service was excellent. Mark is seriously a credit to auction house. He is very knowledgable, supportive and wants to get the best results for you. We even ended up getting pre auction sale with a great price. The process of auction is so much straight forward than the usual estate agent route. We had no problems with communication and Mark always kept me informed. I can’t thank him and your team enough. I would recommend them to anyone.
Thank you for taking the time to leave a review! It's fantastic to hear you had such a positive experience with us and that Mark was so fantastic throughout. We'll be sure to pass on your kind words to him and the team.
5/5
TrustpilotI don’t have a bad word to say about…
I don’t have a bad word to say about Auction house SW. All of the staff are so knowledgeable and helpful. Olivia is a professional with a capital P. This was my first purchase at auction and it certainly won’t be my last - the process is super smooth and easy to navigate. Many Thanks to everyone at Auction house SW - I’ll be back.WR
Thank you for your review. We're glad to hear your first auction experience was a positive one and we look forward to assisting you again in the future. All the best - Sarah
5/5
TrustpilotThe staff were great from the start and…
The staff were great from the start and to the end of the process. The two ladies who I dealt with were Paige and Romilly. Both were lovely, polite and were always happy to help. Will hopefully get another house in the future. Thank you, Michael 🙂👍
Hi Michael, fantastic to hear you felt supported through the entire process by Paige, Romilly and the Auction House Hull & East Yorkshire team! Best, Auction House
5/5
TrustpilotA stressful experience made easy.
As we had never sold a property at auction before, we were delighted with the service, advice and information we received from Olivia Boulting at Auction House.From day one, an initial enquiry about using Auction House has proved to be the best decision we made.Olivia has been an absolute gem, she has been available for advice, and assistance for our queries. She is a very helpful and knowledgeable, able to help us deal with unknown issues we encountered, with skill.We can't thank Olivia enough for her guidance and support during the whole process.
Hi Yvonne, Thank you so much for the kind feedback regarding your experience with Olivia from the Devon & Cornwall team. We're delighted you found your first experience selling at Auction stress free as that's our aim for all of our customers. All the best - Abi
5/5
TrustpilotOlivia Boulting of Auction House
Olivia Boulting of Auction House has been first class in her attitude and professionalism. If I had an property requiring auction methods for disposal, there is no doubt that I would lean on Olivia Boulting at Auction House and engage her services.Olivia operates to a far higher degree of professionalism than any other auction company and/or property professional I have experienced; and as a fulltime investor I have dealt with many.In a sector where "Laissez Faire" is the norm, Olivia Boulting is the consummate conduit and facilitator.
Hello Andrew. Thank you so much for your glowing review of our wonderful Area Manager Olivia. We're so pleased you had a great experience with Auction House and hope to work with you again in the future. All the best - Abi
5/5
TrustpilotFirst Class Service
Always communicated with us - kept us updated on everything and ensured we understood the process before we joined up.
Hi Phil, Thank you so much for your wonderful review! We are delighted to hear that our team kept you well-informed and made sure you understood everything. It's fantastic to know you found us professional, trustworthy, and helpful. Best, Auction House
5/5
TrustpilotBrilliant Experience - Thank you Dale!
What an exceptional experience with the perfect result! I was first introduced to Dale Cox at Auction House Cheshire by our estate agent after the property we were trying to sell had multiple failed transactions. Dale was extremely personable and was very thorough in his explanation of the auction process and his communication was excellent throughout. We were very excited for the property to go into the auction but Dale did such a brilliant job building interest that we accepted one of the numerous offers we received pre-auction. I cannot recommend Dale highly enough, he exceeded all expectations and produced a fantastic result, thanks for everything!
Hi Andy, thank you so much for your wonderful review. We're so pleased that Dale was able to sell your property pre-auction - what a fantastic result! All the best - Abi
5/5
TrustpilotThese guys went out of there way to…
These guys went out of there way to help and above and beyond what they were required to do. Couldn’t recommend more
Hi Cameron, thank you for your lovely feedback! We are so pleased to hear that we exceeded your expectations. Best, Auction House
5/5
TrustpilotHelpful from start to finish
I have recently purchased some land at one of the Auction house auctions. the whole team were really helpful from start to finish. I would like to give a special mention to Gary Davison, who went the extra mile to make sure i knew exactly what i need to do. He's even advised after the auction closed.
Thank you for your review of Gary & Auction House, we are so pleased to hear Gary went the extra mile for you - Lauren
5/5
TrustpilotOlivia was excellent through the whole…
Olivia was excellent through the whole process. Olivia explained the end-end process and associated costs clearly and was easily contactable and responsive throughout the process. Watched the on-line auction as Olivia secured a good price for us. Olivia took stress out of the situation for us.
Hi Gary, thanks for sharing such high praise for Olivia in the South West team. We are so pleased to hear you had a stress-free experience of selling at auction. Best, Auction House
5/5
TrustpilotChris Mervyn was very helpful
Chris Mervyn was very helpful. We were guided through the process, at all times able to contact Chris including out of hours. An unusual and stressful period, the advice and guidance was a regular solution to our concerns. Very impressed
Hi Pete, it's fantastic to hear you were expertly guided through the auction process and had excellent communication with Chris! We will be sure to pass on your excellent feedback to Chris and the Auction House South West team. Best, Auction House
5/5
TrustpilotDan the agent went above and beyond the…
Dan the agent went above and beyond the call of duty. He provided with all the information I needed. He accommodated my surveyors visit and late arrival. Even bringing the keys to me on the evening of completion day with hearty congratulations. Shannon working behind the scenes always answered my queries promptly. Happy to recommend.
Hi there, it's fantastic to hear about your excellent experience with Dan. Thank you for the recommendation! Best, Auction House
4/5
TrustpilotWe had near flawless experience
We had near flawless experience. The website is fairly self explanatory and bit experience was smooth. The communication was prompt thorough email. But tried to call few times which did not go well. Overall a good job.
Hi there, thank you for taking the time to leave us a review, we're very pleased to hear you had a smooth experience! We also appreciate your feedback regarding telephone communication, and will be sure to pass on your comments. Best, Auction House
3/5
TrustpilotEverything was very well administered
Everything was very well administered, but (and this is no indictment of the team or the service) it's not the same as sitting in an auction room and there seems to be a lot of pre and post-auction form filling and registering.Other than that, well done to Brian and the team.
Hello Simon, thank you for your feedback. We completely understand that some prefer an in room auction. All the best - Auction House
5/5
TrustpilotOutstanding Service
Auction House (Sussex & Hampshire) are a completely professional organisation and helped us every step of the way. Melanie went above and beyond to help with the smooth transaction, and her communication skills were outstanding throughout. We also received some great advice from Adam and Stewart. The team from Brighton made this a great experience for us and we look forward to using them again in the future.
Hello Brad, thank you so much for your wonderful feedback. Great to hear about your experience with the Sussex & Hampshire team. All the best - Abi
1/5
TrustpilotQuit with these clickbait guide prices…
Quit with these clickbait guide prices !SDL sold 7 Spenser Close for £88,000 a matter of weeks ago, can you tell me how on earth you have set a guide price of £34,000 ? They laughed and were unsurprised when I asked if the property sale went through abc why it is now listed so much cheaper !Again, SDL sold Salisbury House a few weeks ago for £29k, please explain why you have a guide price of £10k ?These prompted me to check out your other midlands properties and they all seem to have been purchased from other auction companies very recently and you have placed ridiculous prices on them !!234 Russell Road was sold by I am sold for £160k, your guide price is £60k.. how ?69 Lawnswood Avenue was sold by i am sold for £140k, your guide price is £40k.. how ?2 Lawley Street was sold by I am sold for £150k, your guide price is £50k.. how ?I am sure there are countless other examples ! What on earth are you trying to do here ?Are you trying to say that your seller is prepared to take losses of over £100,000 per property ! Don’t be so ridiculous ! I am reliably informed that your seller used to use midlands auction firms but local buyers “are on to him”, so he has decided to rip off London buyers instead !The auction industry needs to be properly regulated.. far too many cowboy underhand auction houses letting unscrupulous sellers run amok ! Auction used to be a good place to buy.. those days are over.Why are you trying to dupe innocent and unaware buyers ? Do you know the financial and mental damage you can cause people ? Do you even care ? I would hazard a guess as to no ! You clearly place earning a few extra £ over having a moral compass !Shame on you !
We thank you for your comments. Auction House London can absolutely confirm that the appropriate terms and conditions have been signed by the client, and that a genuine reserve price within the guide has also been confirmed. We are not able to dictate to vendor clients the price to which they should be marketing properties, only to advise, and this is exactly what we have done in this case. It is at the client’s insistence that the property is being marketed at the level it is, albeit against our best advice. We believe the client has particular circumstances private to himself which has led to him taking this decision and issuing instructions to us accordingly. Auction House London are a professional company and always strive to give clients the best possible advice and achieve the highest possible price for them but we are grateful to you for your comments and can confirm that we continue to advise all our clients in the most responsible and professional manner possible.Jamie Royston, Director, Auction House London
5/5
TrustpilotFantastic all round
Fantastic all round! Lovely, professional and very helpful! Will certainly be back in the future! Thanks all!
Hi Charlotte, thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us and found our team professional and helpful. Best, Auction House
5/5
TrustpilotI can't thank AHS enough
I can't thank AHS enough, especially John Loudon, he was excellent throughout the process from start to finish, he was always kind and decent and any questions or worries I had, he answered and reassured me. I would definitely recommend AHS
Hi Hazel, it's great to hear of the excellent experience you had with John and the Scotland team. Thanks for the recommendation! Best, Auction House
5/5
GoogleHad the please of dealing with Bethany and Dayna. Bethany was very helpful and kept me up to date! And Dayna, I would like to express my upmost gratitude for you, you were amazing from start to end, helped answer all questions I had throughout, if she didn’t know the answer she endeavoured to get me one! Extremely helpful and both girls have been amazing, they are both an absolute credit to the team! Thank you so much! ☺️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Auction House's Sheffield office has 1,116 reviews across three platforms: 51 on Google, 5 on Facebook, 1,060 on Trustpilot (across the whole business).
Auction House Sheffield is rated 4.8 out of 5 across all 1,116 reviews, and 4.4 out of 5 on Google from 51 reviews.
Auction House Sheffield, Blades Enterprise Centre, John Street, Sheffield, S2 4SW.
