Auction House Sheffield reviews

★★★★★ 5/5

Trustpilot

This was a new experience for me - many thanks for being so helpful throughout the process.

This was a new experience for me and one with a particular context and so potentially quite a stressful experience. However, throughout I felt supported with some very clear guidance, featuring an excellent combination of professionalism and friendliness from all those with whom I dealt at auction house southwest. All of my questions were answered very promptly and clearly, meaning that I felt confident when bidding at the auction that I was as well informed as possible, both about the overall process and the details of the particular lot involved. Very many thanks.

Mark · 30 July 2023

★★★★★ 5/5

Trustpilot

Great service!

I recently made an auction purchase and had a fantastic experience. Gary and the team were incredibly helpful throughout the process, providing friendly and efficient assistance. Highly recommend!

Matthew · 8 November 2023

★★★★★ 5/5

Trustpilot

Easy to use.

Easy to use.Anyone can easily use online auction house website. Everything is under one umbrella. Which is really helpful for everyone.

Md · 6 April 2024

★★★★★ 5/5

Google

We have been working with Roxanna at Auction House for a number of months now and have been very impressed by their professionalism, responsiveness and efficiency. I know that I can hand over a client to Roxanna and they will receive a fantastic service. Each property we have referred to auction with Roxanna has sold and our clients are very happy with the results they are getting. I would not hesitate to recommend to anyone looking to sell their property at auction.

Paul · 6 March 2025

★★★★★ 5/5

Trustpilot

All made very easy

All made very easy, no stress

David · 14 December 2024

★★★★★ 5/5

Trustpilot

Good advice, helpful and efficient

Robert and his team were very helpful to us with advice on how to approach the auction. They completed their work for us in a timely and efficient manner and we were pleased to achieve a sale in the centre of their estimated range.

Bill · 9 May 2022

★★★★★ 5/5

Trustpilot

A positive experience with Auction House Northeast

The team at Auction House Northeast have been fantastic. It is due to unfortunate circumstances that our family property was being sold. Having considered options of conventional selling, this firm came highly recommended by the estate agent that I had made contact with.Auction House Northeast have made the entire process as easy and streamlined as possible. They have kept me up to date with all the relevant information and assisted me in ensuring all the elements were in place ready for the property sale.The team were empathetic and understanding throughout. With particular recognition to Andy and Catherine who have been brilliant. Auction House Northeast are professional, friendly and enthusiastic. Their attitude also helped to make the process of selling a property at auction a positive one, despite the difficult circumstances surrounding the reasons for the sale.With many thanks to all at Auction House Northeast.

Mary · 14 July 2023

★★★★★ 5/5

Trustpilot

Recently purchased a property via the…

Recently purchased a property via the Auction house and had the pleasure of dealing with with Dan

Bonty · 20 January 2026

★★★★★ 5/5

Trustpilot

I’ve had such an amazing experience with Auction House

I’ve had such an amazing experience with auction house. I am a first time buyer and never been to an auction before. But from my initial enquiry to getting the keys everything went so smoothly.Mark was so helpful and answered all my questions and made me feel completely at ease. He was also very accommodating when I needed some help we with something and has gone out of his way to help me through the process. I am over the moon with my first auction experience and getting my dream property. Thank you for everything.

Rebecca · 26 August 2021

★★★★★ 5/5

Trustpilot

Olivia was brilliant…With us from…

Olivia was brilliant…With us from beginning to end..Very helpful and pleasant.:We had every faith in her..Would definitely recommend to anyone who wants to go down the auction route

Samantha · 14 October 2023

★★★★★ 5/5

Trustpilot

Callum was really helpful to a first…

Callum was really helpful to a first time auction buyer. The process has been a happy one from start to end, thank you

Brian · 5 February 2024

★★★★★ 5/5

Trustpilot

Auction House Sussex & Hampshire were…

Auction House Sussex & Hampshire were great with exceptional customer service, especially Melanie. Thank you so much, I would certainly use again.

Alastair · 22 February 2024

★★★★★ 5/5

Trustpilot

Great company

Hannah has been great from start to finish, always available to answer any questions and professional

Howun · 18 June 2024

★★★★★ 5/5

Trustpilot

The whole process from viewing the…

The whole process from viewing the property to bidding at the auction via the telephone with Helen was excellent. The after sale team were efficient and informative.Would definitely buy at auction again.

Jason · 17 June 2023

★★★★★ 5/5

Trustpilot

Brilliant service and communication

Hannah Turner has been brilliant and provided perfect assistance and communicated effectively. All her help is appreciated.

Maiwand · 23 May 2024

★★★★★ 5/5

Trustpilot

Bryan Baxter was excellent.

Bryan Baxter was excellent.Helpful and patient.Definitely recommend

Stuart · 6 November 2024

★★★★★ 5/5

Trustpilot

I successfully sold through auction…

I successfully sold through auction house. Dan was especially helpful in managing the process from start to finish.

Consumer · 2 May 2024

★★★★★ 5/5

Trustpilot

Fantastic Stress-Free Service

Helen Plumstead was brilliant - she managed the whole process for me so that it was completely stress free. Very personable and professional she is an asset to the company.

KAZ · 1 August 2023

★★★★★ 5/5

Google

I have dealt with many Auction companies in the past and from my experience Sam at Auction House is certainly at the very top of my recommendation list. Sam is very easy to work with, very responsive and available any day and time you require which makes the experience of buying a property by auction far easier and less headaches. I definitely recommend contacting and dealing with Sam if you are looking for a good deal with little stress.PositiveResponsiveness, Professionalism, Value

Mark · 20 June 2021

★★★★★ 5/5

Facebook

A great way to buy and sell - James , Sam and the team will go the extra mile to generate a good result and not only meet but exceed expectations , for this reason we have no hesitation in recommending their personal and professional services

Dearne · 26 October 2021

★★★★★ 5/5

Trustpilot

Mark Upston was brilliant and could not…

Mark Upston was brilliant and could not help more. It is the first time we have purchased properties from an auction, and the first time we have bought rental properties. Mark answered all of our very long list of questions without hesitation. He offered to do the phone bidding before the day and talked us through the whole time the bidding was happening. This made it much less daunting knowing he knew exactly what to do. We did not feel pressured at all and he carried out our instructions perfectly. We won two properties which was our aim. He made it a pleasurable experience and we would definitely recommend Auction House and particularly Mark to anyone thinking of buying at auction. The whole process was made very clear and dealt with very professionally. Timescales of 28 days were all adhered to by Auction House. Mark also rang after the sale to make sure we knew what to do, and again once everything was completed. Thank you

Suzanne · 15 June 2021

★★★★★ 5/5

Trustpilot

Very Positive Experience

I very rarely leave a review (and almost always when dissatisfied) but have been enormously impressed with this outfit. Having seen other poor reviews here i was initially sceptical about dealing with them. However, my experience has been fantastic. And I am therefore minded to balance the negativity I found here on Trustpilot.My wife and I were interested in a flat in the auction of 24May2023. The ownership, paperwork and general legalities were complex and my solicitor advised me not to touch it! However, I contacted London Auction House and the CEO, Jordan Philips, called me personally. He put me in touch directly with the seller’s solicitors and I was able to get straight answers to my questions direct from them. As a result I decided to switch my own solicitor to someone I had greater confidence in. His advice gradually became positive.In the evening of 22nd May, I mistakenly thought the flat had sold pre-auction as it did not show on their “Lots still available” tab (which I now know references Lots not sold at previous auctions!) I texted Jordan late that evening and he immediately confirmed that it was still available.The next afternoon - and after further reassurances from various parties - I consulted Jordan and made a pre-auction offer. This turned into a brief negotiation which Jordan handled personally with half a dozen phone calls or so. Within two hours of the deal being struck, the deposit was paid and contracts exchanged.I have nothing but praise for the entire process and particularly for the preparedness of Jordan (who I have still never met) to get involved and respond personally whenever asked. Such a rare quality in today’s world. As a postscript to this experience I asked for pre-completion access with architects which Jordan then organised with the vendor and offered to personally attend if necessary as the vendor’s agreement was dependent on London Auction House attendance. I wish Jordan and his company every success for the future.

Michael · 25 May 2023

★★★★★ 5/5

Trustpilot

We cannot thank Jenny enough

We cannot thank Jenny enough for all of her help in selling our elderly parents property. Her kindness and compassion shown through this difficult time was second to none and we would have no hesitation in recommending her to friends and family.

Rachel · 11 May 2022

★★★★★ 5/5

Trustpilot

Fantastic auction company to work with

Fantastic auction company to work with, honest advice and Lukas is really reliable and easy to communicate with.

Luke · 18 April 2024