Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantasic Service
This was my first Auction purchase and it was a particularly complex situation due to a complete mess with the title of the property being sold.Chris Mervyn worked with me on this and understood the situation once it was explained.I couldn't have been more please to have secured the purchase and special thanks must go to Chris for his assistance throughout.
Chris · 18 September 2024
Agent replied · 22 October 2024
Hi Chris, it's great to hear that you secured a purchase! Thank you for taking the time to leave this excellent feedback for Chris and the South West team. Best, Auction House
★★★★★ 5/5
TrustpilotDetailed Care and Customer Service
Adam, Melanie, and Kate did their best to answer our many questions. We felt supported throughout the bidding process and couldn’t be happier with the result. You must weigh all of the benefits and risks when bidding on a property, but you can trust that Auction House Sussex will treat each property with the care it deserves.
Aubree · 18 November 2024
Agent replied · 24 December 2024
Hi Aubree, it's great to hear that you had such a good experience of auction with Adam, Melanie and Kate in the Sussex team. Thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotGary was very helpful and kept me well…
Gary was very helpful and kept me well informed of the process
Jayne · 3 October 2024
Agent replied · 22 October 2024
Hi Jayne, it's great to hear you were well informed throughout the process! Best, Auction House
★★★★★ 5/5
TrustpilotI found the whole experience of dealing…
I found the whole experience of dealing with Auction House a professional and easy process with an added personal touch. Nothing was too much trouble and the communication was excellent. Traditional service comes to mind. I felt able to hand matters over knowing it was in safe hands with the experts. Gary, in particular, went above and beyond to ensure a successful outcome for all involved. I will definitely be calling Auction House for any future sales or purchases.
Rachel · 22 September 2023
Agent replied · 12 June 2024
Hi Rachel, thank you for such fantastic feedback. We'll be sure to pass this on to Gary too. All the best - Sam
★★★★★ 5/5
TrustpilotHelpful, responsive and professional
Helen was very helpful and responsive in dealing my purchase of a property through Auction House. Was a pleasure to deal with somebody so professional.
Jamie · 5 February 2024
Agent replied · 12 June 2024
Thank you Jamie P for your review of Helen & Auction House. We are so pleased to hear you found Helen to be very helpful and responsive throughout the process. We look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotVery helpful throughout the process
Very helpful throughout the process. Kept informed at all times. Despite getting the legal pack late from my Solicitors made every effort to ensure that everything was still ready to proceed.
Cliff · 17 September 2023
Agent replied · 12 June 2024
Hi Cliff, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotEverything was handled supremely…
Everything was handled supremely smoothly and professionally by Bryan and his team. The whole transaction was stress-free for us. Excellent.
Customer · 10 May 2024
Agent replied · 12 June 2024
Thank you for your review of Bryan & Auction House. We are so pleased to hear you found everything to be handled smoothly and professionally by our team. All the best - Lauren
★★★★★ 4/5
TrustpilotA success story
After a considerable period of frustration going through the conventional sales route, and not receiving decent offers, we contacted Auction House for help, knowing little about auctions. we were helped and advised by Briony Grimshaw, who was very helpful, and kept us fully informed right upto auction day.We really should have gone down this route much earlier, and we ended up with a sale and at a price that we had not expexted.Well done AHWY
Richard · 13 December 2023
Agent replied · 12 June 2024
Hi Richard, thank you for your feedback. It's great to hear that you had such a positive experience with the Auction House West Yorkshire team. All the best - Sam
★★★★★ 5/5
TrustpilotGo for it! Efficient, professional and fun.
I was worried that this was an undignified way for my mother's house to be sold but, having decided to go with it, I recommend Robert and the team to anybody who is thinking of selling an empty property.Robert's efficiency and communication are second to none, making the process as painless as possible. If I had any problems or questions they were resolved by phone, text or email professionally and politely by the Auction House team.The fees are laid out clearly in advance and there are no hidden extras - about £600 upfront and then around 1.8% of the sale price.The auction itself is entertaining and stunningly skilful. You will be left in no doubt that they gave every opportunity for the highest bid to be realised. My mum would have loved seeing the spectacle, and the numbers whizzing up - no indignity at all, just good fun.The reserve price is set in agreement with you, and can be tweaked slightly if there's good reason to do so.Don't believe people who are naysayers about the future of your property when auctioned - this house went to a young couple who want to live in it as they start their family, not to a developer. That means a lot to me.Within four weeks of auction, all is done and dusted and the monies paid to us. The house got the same amount on balance that we would have got with an estate agent, with none of the worries.I would definitely sell at auction again if the sale price was not needing to be definite.
Jo · 2 December 2021
★★★★★ 5/5
TrustpilotThis was a new experience for me - many thanks for being so helpful throughout the process.
This was a new experience for me and one with a particular context and so potentially quite a stressful experience. However, throughout I felt supported with some very clear guidance, featuring an excellent combination of professionalism and friendliness from all those with whom I dealt at auction house southwest. All of my questions were answered very promptly and clearly, meaning that I felt confident when bidding at the auction that I was as well informed as possible, both about the overall process and the details of the particular lot involved. Very many thanks.
Mark · 30 July 2023
Agent replied · 12 June 2024
HI Mark. Thank you for such lovely feedback, I'll be sure to pass on your thanks to the South West team. All the best - Sam
★★★★★ 5/5
TrustpilotGreat service!
I recently made an auction purchase and had a fantastic experience. Gary and the team were incredibly helpful throughout the process, providing friendly and efficient assistance. Highly recommend!
Matthew · 8 November 2023
Agent replied · 12 June 2024
Hi Matthew, thank you for your great feedback. We're so pleased you had a fantastic experience with the East Anglia team. All the best - Sam
★★★★★ 5/5
GoogleWe have been working with Roxanna at Auction House for a number of months now and have been very impressed by their professionalism, responsiveness and efficiency. I know that I can hand over a client to Roxanna and they will receive a fantastic service. Each property we have referred to auction with Roxanna has sold and our clients are very happy with the results they are getting. I would not hesitate to recommend to anyone looking to sell their property at auction.
Paul · 6 March 2025
★★★★★ 5/5
TrustpilotAll made very easy
All made very easy, no stress
David · 14 December 2024
Agent replied · 24 December 2024
Hi David, great to hear the auction process was made easy for you! Best, Auction House
★★★★★ 5/5
TrustpilotEasy to use.
Easy to use.Anyone can easily use online auction house website. Everything is under one umbrella. Which is really helpful for everyone.
Md · 6 April 2024
Agent replied · 12 June 2024
Thank you for your review of Auction house, we are so pleased to hear you found the process easy to use. All the best - Lauren
★★★★★ 5/5
TrustpilotExcellent service from Auction House
The service we received from Auction House was superb from the first meeting through to the sale of our house. Mark was extremely pleasant to deal with and Jenny was wonderful, providing compassionate support throughout the viewing and auction process, while also always putting our wishes first. We could not have received better support from Jenny and we were delighted to have her as our liaison and representative. I cannot praise Jenny and the Auction House highly enough and would not hesitate to recommend their services to others.
BB · 3 November 2021
★★★★★ 5/5
TrustpilotRecently purchased a property via the…
Recently purchased a property via the Auction house and had the pleasure of dealing with with Dan
Bonty · 20 January 2026
Agent replied · 25 January 2026
Thank you for this amazing five-star review! We're so glad you enjoyed our service and the support from Dan. Kind regards, Auction House
★★★★★ 5/5
TrustpilotA positive experience with Auction House Northeast
The team at Auction House Northeast have been fantastic. It is due to unfortunate circumstances that our family property was being sold. Having considered options of conventional selling, this firm came highly recommended by the estate agent that I had made contact with.Auction House Northeast have made the entire process as easy and streamlined as possible. They have kept me up to date with all the relevant information and assisted me in ensuring all the elements were in place ready for the property sale.The team were empathetic and understanding throughout. With particular recognition to Andy and Catherine who have been brilliant. Auction House Northeast are professional, friendly and enthusiastic. Their attitude also helped to make the process of selling a property at auction a positive one, despite the difficult circumstances surrounding the reasons for the sale.With many thanks to all at Auction House Northeast.
Mary · 14 July 2023
Agent replied · 12 June 2024
Thank you for your kind words and feedback. We're very pleased to hear you were happy with the service you received. We will ensure this is passed on to the Auction House Northeast team too. All the best - Sarah
★★★★★ 5/5
TrustpilotGood advice, helpful and efficient
Robert and his team were very helpful to us with advice on how to approach the auction. They completed their work for us in a timely and efficient manner and we were pleased to achieve a sale in the centre of their estimated range.
Bill · 9 May 2022
Agent replied · 12 June 2024
Hi Bill, thank you for your review. Great to hear that the East Anglia team were able to guide you through the auction process and achieve a sale for you. Abi
★★★★★ 5/5
TrustpilotCallum was really helpful to a first…
Callum was really helpful to a first time auction buyer. The process has been a happy one from start to end, thank you
Brian · 5 February 2024
Agent replied · 12 June 2024
Thank you for your review of Callum & Auction House. We are so pleased to hear you found Callum to be really helpful throughout the process. We look forward to helping you again in the future.
★★★★★ 5/5
TrustpilotOlivia was brilliant…With us from…
Olivia was brilliant…With us from beginning to end..Very helpful and pleasant.:We had every faith in her..Would definitely recommend to anyone who wants to go down the auction route
Samantha · 14 October 2023
Agent replied · 12 June 2024
Hi Samantha, thank you for your great feedback. We'll be sure to pass this onto Olivia too. All the best - Sam
★★★★★ 5/5
TrustpilotI’ve had such an amazing experience with Auction House
I’ve had such an amazing experience with auction house. I am a first time buyer and never been to an auction before. But from my initial enquiry to getting the keys everything went so smoothly.Mark was so helpful and answered all my questions and made me feel completely at ease. He was also very accommodating when I needed some help we with something and has gone out of his way to help me through the process. I am over the moon with my first auction experience and getting my dream property. Thank you for everything.
Rebecca · 26 August 2021
★★★★★ 5/5
TrustpilotGreat company
Hannah has been great from start to finish, always available to answer any questions and professional
Howun · 18 June 2024
Agent replied · 24 August 2024
Thank you for your review of Hannah and Auction Hous; we are so pleased to hear you found Hannah to be great from start to finish. All the best - Lauren
★★★★★ 5/5
TrustpilotAuction House Sussex & Hampshire were…
Auction House Sussex & Hampshire were great with exceptional customer service, especially Melanie. Thank you so much, I would certainly use again.
Alastair · 22 February 2024
Agent replied · 12 June 2024
HI Alastair, thank you for your kind feedback. We're so pleased you had such a great experience with Melanie and the Auction House Sussex & Hampshire team. All the best - Sam
★★★★★ 5/5
TrustpilotThe whole process from viewing the…
The whole process from viewing the property to bidding at the auction via the telephone with Helen was excellent. The after sale team were efficient and informative.Would definitely buy at auction again.
Jason · 17 June 2023
Agent replied · 12 June 2024
Hello Jason, thank you for your review as a buyer. We look forward to welcoming you back in the future! All the best - Abi
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