Trusted Agent profile · Sheerness, Kent

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Your Move Sheerness reviews

4.8

★★★★★ Excellent

74 reviews across 2 platforms

2 Bank House, Sheerness, Kent, ME12 1TW

Part of Your Move & Reeds Rains National Home Move, see every office.

Your Move's office in Sheerness, Kent, at 2 Bank House, is rated 4.8 out of 5 across 74 reviews on two platforms, including 72 Google reviews rated 4.8.

Google logo

4.8 / 5

72

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheerness office, from every platform, shown as written. First names only.

5/5

Google

Excellent service, sold within a week. Kai was so very helpful, any problems I had with documents from solicitor he helped me through it. Would recommend your move sheerness to everyone wanting to sell.

Gina · 17 October 2020

5/5

Google

I have just completed the sale and purchase of my new property and I am so pleased and satisfied with the whole process from beginning to end. I could not have done it without Tracey and Brook’s help, they were always there if I needed any help and advise. All in all, I found the whole team, Tracey, Brook and Kyle very friendly, polite and a pleasure to talk to, we had a good laugh. I will certainly recommend Your Move to anyone who wants to sell or buy as the service you get is the best. I’m going to miss them when I have moved.

Beverley · 8 October 2020

5/5

Google

Myself and my partner have just purchased our first home and could not have done it without Brooke and Tracey at Your Move in Sheerness. They were so friendly and helpful throughout the whole process from making an offer to exchange and completion. They guided us through and gave us advice exactly where we needed it and made sure we were kept fully informed. I would certainly recommend them to anyone buying or selling a house in the area. Can’t thank them enough!

Emily · 9 September 2020

5/5

Google

If your looking to purchase a new home or sell one you already have then Your Move sheerness is the place to go! We have purchased our first home and from the initial viewing with Kai through to the process of exchanging and completing with Brooke and Tracey, the customer service and dedication has been outstanding! I dare say that without them all this sale may not have happened. Thank you all so much for your hard work

Abbie · 4 February 2021

5/5

Google

HIGHLY RECOMMEND! We have worked closely with both Tracey & Brook over the past few months in the sale of our property. From day 1 they have both been great. What with the current situation (Covid-19) we thought the bungalow sale would take another few months. How wrong were we! As soon as they were able to they had viewings booked in, giving us feedback and kept us updated. We can happily say that we have sold our Bungalow and could not thank them both enough. What an amazing team!

Georgina · 21 June 2020

5/5

Google

Thank you to Craig, Tracey, Pam and Brooke, making buying my apartment so easy and stress free, I would recommend you all to anyone. The whole team are very knowledgeable. Thank you again Shirley

S · 30 July 2019

5/5

Google

5 stars for your move in sheerness. Absolutely brilliant!...after having a horrendous experience with another very well known estate agents.i was very wary about re selling my house with another agent however I had no need tracey, brooke and the team have been amazing! I'm kept informed about everything every step of the way and I am full of confidence that I will have no problem selling my house through them. I cannot praise them enough for what they have done for me so far....keep up the fantastic work ladies it's been a pleasure to deal with you

Denise · 26 February 2020

5/5

Google

I Would recommend selling your house with your move sheerness. I had dealings with other estate agents on the island this year and they were not as good. Your move were different! Always recieved confirmation emails of viewings within 10 minutes of viewings being booked and viewings were always followed up with feedback phone call. Tracey, brooke and Craig are all lovely people (not what you always get with estate agents) and I always felt they were honest with us and working in our best interest, It felt more like phoning friends when i called them as they always made time for me and genuinely cared. We sadly lost our buyer but your move managed to find us not only 1 but 2 more buyers within 6 weeks. Once we had secured our buyer there was never any need to chase them up as they were very proactive in finding out what was going on with solicitors etc. and reporting back.

Clbbaire · 9 January 2020

5/5

Google

My experience selling my property with your move sheerness was absolutely brilliant. The knowledge and ability of all the staff at your move sheerness receive my utmost thanks and appreciation for an awesome task under taken and completed with ease. Darren McCormack

Darren · 28 June 2021

Agent replied

Hi Darren, we hope that you have settled in, we wish you and your family all the best. Kind Regards Tracey, Brooke, Kai and Emily

1/5

Google

I hate Your Move with a passion. Thankfully I will never have to use them again. I HATE their Lettings team as not one member knows what they are doing. They are pathetic and their Customer Service is non existent, with poor knowledge. **Warning** they tell you they will call you back NEVER believe them, ever. However Tracey and Pam would easily get 5 stars within the Sheerness branch because they are women of their word and I would gladly recommend them as individuals within a company that oozes poor poor poor Customer Service, particularly the Southampton HQ .

Chris · 30 July 2019

5/5

Google

I would like to thank the lovely craig Brooke & tracey at your move sheerness for helping us buy our new home ?? tracey especially (who should become a solicitor in my eyes ! ??) worked her socks off to get our completion. on the phone all the time keeping us updated .we sold our house through another local estate agent who never really bothered to tell us what was going on ! So I would definitely recommend your move sheerness to anyone buying or selling property they are 5 star ?? you won’t be disappointed thank you so much xx

Stacey · 30 July 2019

5/5

Google

I would like to show my appreciation of the wonderful Team at Your Move in Sheerness. Tracey, Craig, Brooke and the wonderful Pam have been excellent and acted in a friendly, courteous and professional way at all times. I was quite anxious before I went to them, but they immediately put me at ease. They did everything they promised in a quick and timely manner. I would especially like to comment on how impressive their telephony was. Every call I made was answered almost immediately and, if the person I wanted was not available, I received a callback really quickly. Not only did they do the job I wanted to a really high standard, I felt that they really cared that I had a good experience with them. I highly recommend them.

Denise · 30 July 2019

5/5

Facebook

We placed our property on the market with your move sheerness after having a rather huge waste of time with another agent . Tracey Palmer who works in the sheerness branch has been amazing .. she’s guided us through the whole process which is never easy ... & is incredibly stressful she’s gone above & beyond her role with pushing our sale through & has proved invaluable Especially in the latter stages of our sale. I don’t know where we’d be now without her. We highly recommend your move if your looking to sell in Sheerness with Tracey Palmer & the team ...

Debbie · 28 July 2019

5/5

Google

great staf especially Brooke,Craig and Joe.. excellent customer service received by the staff.... sold the house quickly... they always understand the customers needs and deliver great service... highly recommended....

Joanna · 30 July 2019

5/5

Google

Very helpful guys Brooke and Tracey made the whole buy/sell experience so much easier.. we would be pulling our hair out if it wan't for them.

John · 30 July 2019

5/5

Google

If you need an estate agents for purchase or sale use this amazing team, extremely professional, solves any issues quickly and communication is outstanding, the whole team I had contact with Tracey/brooke/kai were truly so helpful I could not have gone through what turned out to be a very stressful process without them, I highly recommend and I certainly will be using this team in the future

Tj · 21 January 2021

5/5

Google

Fantastic and helpfull staff especially Pam she will get you want you want and guide you through it Would recommend to anyone

James · 30 July 2019

5/5

Google

just sold my mums house in beckley road sheerness.very happy with the service from your move in sheerness. well done to all the staff .thank you from jason.

Jason · 27 June 2021

Agent replied

Thank you Jason, all the best for the future. Kind Regards Tracey, Brooke, Kai and Emily

5/5

Google

After what felt like forever searching for our new home, we are extremely great full for all the hard work, dedication and support from Broke, Tracy and Kathryn. They have made the entire process simple and stress free. Keeping us informed and updated throughout. Would highly recommend using them from Your Move Sheerness. Thank you to the team at Your Move.

Craig · 13 April 2021

5/5

Google

We almost lost our new house, due to some bad advice, we were told that our mortgage was all in place then a week before we were due to exchange our mortgage was withdrawn, step in SUPER PAM ( she really should wear a cape), everything went smoothly after that, so if you need a good mortgage adviser you won`t find better.

Darren · 31 August 2019

5/5

Google

Pam was amazing at getting our re mortgage through.

Rob · 30 July 2019

5/5

Google

I have recently purchased my new property at your move sheerness.excellent service from tracey and her team members,Kai and brook and sue.nothing too much for them.any questions I had asked them,they come back with the answers very quick.I would highly recommend tracey and her team.excellent service.thanks very much.

Paul · 11 January 2021

5/5

Google

I would just like to say that after a horrendous experience with Purple Bricks i spoke with Brooke and Tracey at Your Move Sheerness and agreed to instruct for the sale of my property not being sure how this was also going to pan out. I …

Suzie · 19 February 2021

5/5

Google

From the minute I made the call to your move Sheerness they have been true to their word. Tracy and Brook have been outstanding in every aspect. After being let down badly by other agents it has been so lovely to find a agent that has so …

Callum · 17 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Sheerness

How many reviews does Your Move Sheerness have?

Your Move's Sheerness office has 74 reviews across two platforms: 72 on Google, 2 on Facebook.

What is Your Move Sheerness's rating?

Your Move Sheerness is rated 4.8 out of 5 across all 74 reviews, and 4.8 out of 5 on Google from 72 reviews.

Where is Your Move's Sheerness office?

Your Move Sheerness, 2 Bank House, Sheerness, Kent, ME12 1TW.

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