Every review we hold for the Shawlands office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleShawlands branch They are nightmare . They don’t care extremely unprofessional. Had an appointment with them and after that no email no contact . They are not picking up calls for days . If don’t believe call there office . I have seen there staff chatting all day and laughing but not picking up calls . It’s a complete joke . Extremely frustrating and disappointing. Don’t waist your time with them you better go another property agent .
Jawad · 26 March 2025
Agent replied · 23 October 2024
Hi Jawad,
I'm sorry to hear about your experience with our Shawlands branch. We take your feedback seriously and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can assist you further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleOver the years we have been fortunate enough through various sales and purchases to have enjoyed the friendly courteous and professional service provided by Ellenor and her team in the Shawlands branch.
As a long established agency their knowledge of the market is second to none and their, understanding of their clients needs and aspirations has always been really appreciated by us with their respectful manner during our communications and relevant good advice through all steps of the process has always been reassuring.
We would no hesitation recommending them to our friends and family and anyone contemplating a move to put it in their safe hands as we know you will be well looked after.PositiveResponsiveness, Quality, Professionalism, Value
JOHN · 28 August 2021
Agent replied · 7 July 2023
Many thanks for the fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeah from Slater Hogg & Howison Shawlands is an absolute asset to her company.
I contacted Leah for help with a property search and she went over and above my expectations. She truly cares about helping her clients and was so kind to contact me as soon as new properties that were of great interest to me went live.
Finding a property in the current climate particularly, in Shawlands, has been very difficult but Leah made the process so clear and stress free.
I can't recommend her & Slater Hogg & Howison Shawlands enough.PositiveResponsiveness, Quality, Professionalism, Value
Craig · 28 August 2021
Agent replied · 7 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSlater Hogg were one of three estate agents that I arranged to value my two flats and I had what felt like a difficult choice in deciding who I would go with to market them. I'm very pleased with the decision I made to go with SH.
I had initially felt that Mark was overplaying the valuations but had confidence that they knew the local market and would achieve the best price and they did not disappoint. Not only were both my flats sold quickly but they also met the valuation.
Additionally, dealing with them has been a pleasure at every stage but I feel that Brooke in the office deserves a particular mention for keeping me regularly updated and making the whole process easy and stress-free.
Thank you Slater Hogg in Shawlands!PositiveResponsiveness, Quality, Professionalism
Robert · 28 August 2021
Agent replied · 7 July 2023
Thank you for your brilliant 5* review and thank you for your kind comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient and helpful friendly staff.
We were given good advice and kept informed at all times. Sophie excelled, she was our main point of contact. We live in Southern England so it made the sale so much easier for us.
Sandra · 19 March 2026
Agent replied · 26 March 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’m not one for leaving reviews, but I couldn’t fault my experience with Slater Hogg & Howison Shawlands branch and I thought I should put it in writing!
The level of professionalism shown by this team is incredible. I would like to give a special mention to Mollie Cassidy and Ellenor Binnie who consistently provided top quality service. I was completely new to the world of property, and they demonstrated patience, experience and a depth of knowledge that was most welcome and valued. From start to finish, they communicated with me every step of the way. All of my questions were answered quickly, and nothing was too much trouble! This made the process so uncomplicated, and for that I am very thankful.
I would highly recommend Slater Hogg to anyone who is looking to sell a property in the Southside of Glasgow. Take it from me, you won’t regret it.
Rosy · 7 July 2021
Agent replied · 7 July 2023
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFinding the right home can be very stressful and even more so if you are having to arrange viewings whilst living in a different country. Leah was efficient, organised and answered all of my questions quickly. She made the whole process stress free and kept up communication throughout my property search. She was professional, kind and helpful. I would definitely recommend using this letting agent and I would be very happy to again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Belle · 28 August 2021
Agent replied · 7 July 2023
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSlater Hogg helped me sell my property at the end of summer 2020 and were excellent from start to finish. Mark was very professional and gave me all the details and information I needed. The photos and video that was made of the property were first class. Brooke delivered excellent customer service and kept me up to date with each stage of the process until everything was complete. I would highly recommend their services. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Aileen · 28 August 2021
Agent replied · 7 July 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience in selling my flat with Slater Hogg & Howison. Sophie and the rest of the team were attentive, knowledgeable and readily available whenever needed. The process was quick and simple from first meeting to closing date with …
Ross · 19 March 2026
Agent replied · 26 March 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience selling your flat with us. Our team prides itself on providing top-notch customer service and making the process as quick and simple as possible. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBrilliant service by the girls in Shawlands’s office. Louise did a great job and was very fast and helpful. So did Kristin in the office.
Thanks
Hassan khan
A · 26 March 2025
Agent replied · 10 November 2024
It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I secured our rented property with Parmis. This was a five star service where Parmis was very attentive and dilligent in finalising our move. I would highly recommend the services of Slater Hogg & Howison Sales and Letting Agents Shawlands, particularly with Parmis as your Lettings Negotiator.
Matthew · 26 March 2024
Agent replied · 7 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI secured a rental with Slater Hogg & Howison and I am happy with the service provided. Parmis was very helpful and prompt to respond me with every question I had. I moved to Scotland from Saudi Arabia and the whole process was very smooth thanks to the brilliant services!
Muhammad · 26 March 2024
Agent replied · 26 November 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleParmis was very cheerful and has given exceptional customer service. Not only has she followed through with everything she had promised but the service was been extremely professional, quick and simple. Parmis was a delight to work with and made the whole process so much easier! Thank you again xx
Sidrah · 26 March 2024
Agent replied · 27 August 2024
Thanks for the wonderful 5* review sidrah ahmed! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExceptional service received from start to finish. Cannot recommend Ellenor and her team enough. Always on hand, put our minds at rest many a times and delivered exactly what was promised. Ellenor has the patience of a Saint. Thanks again to all the team at Slater Hogg Kilmarnock Road.
Jonathan · 26 March 2024
Agent replied · 26 November 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the attentive service I received. After being successful with my application, Skye kept in touch and was very helpful on what the next steps were. It took only a week to get everything sorted and for keys to be handed over. Very impressed and would highly recommend Skye if you are looking to move and wish for it to be as smooth as possible.
Lisa · 26 November 2022
Agent replied · 26 November 2023
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleLeah has been wonderful, helping me through the process of letting my house while I move overseas. She guided me through, explaining everything clearly and giving me regular progress updates. She's also been very friendly and approachable with any questions I have. I have felt that I am in safe hands, which i have really appreciated while I've been organising lots of other things with my move. Thank you Leah!
Emma · 7 July 2022
Agent replied · 7 July 2023
Thanks Emma for the lovely 5* review! Best wishes, Graham - Customer Relations
★★★★★ 5/5
GoogleParmis has been a fantastic Lettings Negotiator during our viewings and letting process. She has been extremely helpful and engaging and went the extra mile during each stage of the process to ensure we were informed and happy.
She is a real asset to Slater Hogg & Howison.
Thomas · 26 March 2024
Agent replied · 27 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Thomas. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks for the successful and smooth sale of my flat in Glasgow, despite the fact I live in another country with added difficulties because I’m in a small village quite far away from couriers for important paperwork etc, and other time delaying factors.
A special thank you to Ellenor Binnie who has been like a Mothership throughout - approachable, down to earth and reassuring, and so, if the appropriate people are reading this, a staff bonus should be awarded without further ado! :) Jan Hannah
Jan · 7 July 2020
Agent replied · 7 July 2023
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
★★★★★ 5/5
GoogleGreat service from start to finish. Brooke kept us up to date on everything and went above and beyond in generating the interest levels needed to maximise viewing numbers.
We came to the market on a Tuesday and a closing date was set for the following Wednesday. Overwhelmed by the offers received and the speed of the sale. I doubt we would have achieved the sale figure we did without a professional negotiator in our corner. I would 100% recommend Slater Hogg and Howison and would not hesitate in using them again in the future.
Rory · 7 July 2020
Agent replied · 7 July 2023
Thank you for your glowing 5* review of our dedicated team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleWe had an excellent experience using Slater Hogg and Howison for our recent house sale and purchase of our new home. All the staff we dealt with were friendly and professional. Brooke and Molly were always very helpful and we would like to give a very special thank you to Ellenor who went above and beyond at the end to help ensure that our move went ahead as smoothly as possible with no delays.PositiveResponsiveness, Professionalism
Colin · 28 August 2021
Agent replied · 7 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I secured a rental with Slater Hogg & Howison and we couldn't be happier with the service provided. Parmis was very helpful and prompt to respond us with every question we had. We were moving to Scotland from Brazil and the whole process was very smooth thanks to the brilliant services!
Felipe · 27 October 2023
Agent replied · 26 November 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe recently rented out a place in Shawlands and Parmis was amazing. She sorted everything for us, communication was 5*. She helped us at every step and we highly appreciate and recommend Parmis and Slater Hogg Howisan Shawlands branch. Thank you for making our big move smooth.
Aastha · 26 March 2024
Agent replied · 26 November 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFinlay, Ellenor, Mark were great help. I work away and they kept me updated throughout the sale of my flat thanks once again.
Mark · 2 April 2025
Agent replied · 20 May 2025
Many thanks for your marvellous 5* review Mark. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSlater Hogg & Howison sold my flat within a week of it going on the market. They were brilliant from start to finish: dynamic, efficient, organised and supportive. With the biggest shop window in Glasgow, choosing them as my agent was the best decision I ever made! Special thanks to Valuer Mark McAllister and Sales Negotiator Brooke Scott, who did exactly what they said they would do and were fast, efficient and friendly. Thanks guys, YOU ROCK!!!
Victoria · 7 July 2020
Agent replied · 7 July 2023
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
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