Chaffers Estate Agents Ltd reviews

★★★★★ 5/5

Google

My wife and I met Annabel to view a property we all quickly determined would not work for us. Annabel immediately made several very helpful suggestions on where we could and should focus our hunt in both the local and wider area. She was …

Mike · 16 June 2025

★★★★★ 5/5

Google

We have recently been viewing properties for sale in Shaftesbury to add to our buy-to-let portfolio. I'm not a person who usually leaves reviews but I must say, Harry Fishenden who showed us around a couple of houses that are on the market …

Laura · 16 June 2025

★★★★★ 5/5

Google

Absolutely brilliant service provided from initial listing through to completion! Jackie was a real star and kept us updated throughout the whole process. All questions were answered quickly. A very professional service provided and will defiantly look forward to using yourselves again! Thank you once again for all your help - Henry Mclean

Charles · 13 June 2021

★★★★★ 5/5

Google

We found the Chaffers team, especially Jackie, to be great communicators, hard workers, clear with their advice, and always pleasant to deal with, They got us the price they had predicted despite quiet market conditions. We are very happy that we chose the right agent for the Shaftesbury area and have no hesitation in recommending Chaffers.

Imogen · 13 June 2020

★★★★★ 5/5

Google

Incredibly good Home Buyer Report by JAMES WELDON (assisted by Rachel Revell). James rang us up right after visiting the property, spending a good 50' to take us through all his finding, explaining stuff in plain English. The written report followed quickly, clear and detailed. James spotted very important but non-obvious issues, usefully suggesting how to investigate them further. And he was available even after producing the report, for further follow-up and explanations. Way, way above expectations.

Marco · 16 September 2023

★★★★★ 5/5

Google

We had a very hard sale, lasting just under a year, 2 pull outs, multiple exchange and completion days and loads of unexpected additional fees etc that these days comes with selling your home however, If it wasn’t for James, Lauren and Jacqui we would have probably pulled out along time ago. The support, knowledge and care we received was not only professional but human in a very stressful and life changing time for us. Chaffers went well above the scope of an estate agent and at times was used for power, reassurance and felt like our solicitors or at least done a better job getting answers to progress the Sale. We are so happy we persevered and are really happy in our new home. From myself, Lindsey, Ella and Lottie thank you & take care

Adam · 13 June 2023

★★★★★ 5/5

Trustpilot

Great Service

I have used Chaffers for several years to manage my property. Recently it required some upgrading and repairs which Chaffers have overseen for me. They have been efficient and helpful throughout and I am delighted with the service they have provided.

Corinne · 26 March 2025

★★★★★ 5/5

Google

Today we completed on our Buy To Let purchase. A massive thank you to Jackie for all your hard work and help throughout the process. We look forward to working with you again in the future. Thank you Eve and Will SidfordPositiveResponsiveness, Quality, Professionalism

Eve · 13 June 2021

★★★★★ 5/5

Google

Bev and her team were exceedingly helpful with selling my Auntie's house for my Cousin (Roger) and got the full asking price which was very impressive.

Fran · 13 June 2023

★★★★★ 5/5

Trustpilot

I’d give more stars if I could

I’d give more stars if I could.

Ophelia · 5 February 2026

★★★★★ 5/5

Google

I am very pleased with the new Tenants that has been found for my property with Chaffers Estate Agent and I have just recently been to the property and meet them both.

Sarah · 26 April 2025

★★★★★ 5/5

Google

Jackie was amazing to deal with; friendly, professional and super helpful. She made the purchase of our first home (what seemed like an infinitely long process during Covid!) extremely easy and 100% safe. Thanks again for everything.

Esther · 13 June 2021

★★★★★ 5/5

Google

Great and professional customer service from Molly! You made the renting process much easier! Kris, Emilie and Molly

Emilie · 13 June 2023

★★★★★ 5/5

Google

Efficient and thoroughly professional team in the rental department. Always a positive and helpful attitude - a pleasure using Chaffers to rent our property in the area.

Marcus · 26 April 2025

★★★★★ 5/5

Google

Superb service again for a Schedule of Condition on commercial premises. Extremely thorough report and excellent pictures highlighting existing issues. This is the second time I have used this service with Chaffers and the first report saved me thousands with my previous landlord when they tried to blame me for damages that were there when I took the premises. With such a professional report which detailed absolutely everything they stopped trying to argue immediately and returned my deposit. Game, set and match...Thank you Chaffers!PositiveResponsiveness, Quality, Professionalism, Value

Helen · 13 June 2020

★★★★★ 5/5

Google

Jackie and Michael have been very helpful, friendly and professional throughout our first property purchase. I would highly recommend them, and look forward to working with them again in the future.

Ben · 22 September 2024

★★★★★ 5/5

Google

An extremely efficient,professional service from a great team. Despite a couple of setbacks in trying personal times, nothing was too much trouble. I even used the removals company suggested by them, who were equally brilliant. Excellent value for money, and a friendly team. Would not hesitate to recommend them.

Richard · 13 June 2023

★★★★★ 5/5

Google

Very helpful and supportive staff. Great service and communication throughout the sale of my mother’s bungalow. Thank you team!

Tim · 29 May 2024

★★★★★ 5/5

Trustpilot

Highly recommended

I rented a property in Shaftesbury with Chaffers between May 2014 and November 2015. Mike was always very friendly, easy going and flexible. The whole process was extremely easy.

Jacob · 10 January 2022

★★★★★ 1/5

Google

Terrible estate agents. Bone idle. Had my house from December to April. Only two viewings. The pictures they put online line were dreadful, so bad I had to take my own, however I am no photographer. I wanted to leave before the sixteen weeks were over because they were so disinterested in my property, but they wouldn’t let me. If all that wasn’t BAD enough they are now putting off potential buyers because I have gone to a different agent and they are telling them my house is too expensive, although it’s priced according to their recommendations. I think that is a very underhanded way to behave, totally unprofessional. Whilst I was with them I sent in a friend to enquire about my house, they were too busy eating their sandwiches to take any details. ADVOID like the plague !!! Use another agent that is not only interested in selling your property but can take a half decent photo.

Rachael · 14 June 2019

★★★★★ 5/5

Google

The whole team at Chaffers, Shaftesbury who I highly recommend, were so very Professional, efficient, helpful and communicative throughout the sale of our property upon which we very recently completed - a credit to everyone, thank you! Shirley AlexanderPositiveResponsiveness, Professionalism, Value

Brian · 13 June 2021

★★★★★ 5/5

Google

Jackie at Chaffers has been brilliant. She kept me and my solicitor up to date and was extremely helpful

Cheryl · 25 March 2025

★★★★★ 5/5

Google

I like estate agents who aren't pushy. You can trust Chaffers to provide you with a very professional service which focuses on the best outcomes for their clients. Highly recommended.

Carolyn · 13 June 2022

★★★★★ 5/5

Google

Fantastic experience thank you so much!!

Kate · 11 April 2025