Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmy is a a very good personality and…
Amy is a a very good personality and specialist! She tried to do her best to help. Generally, I a have a nice attitude about this Agency. Amy always gave a call back, booked viewings for us, were in time. Sms system is also great as you have many viewings and never forgets what time , address and agent's name.Hope, people who are going to sell properties will choose good ones :)
Laz · 3 August 2023
Agent replied · 23 November 2024
Hi Laz,Thank you for leaving a review! We're delighted to hear how positive your experience with Amy has been throughout you process.Best wishes,Wards.
★★★★★ 5/5
TrustpilotExcellent, quick and helpful service
I recently had a problem with my heating not working properly, so I reported the issue on Sunday, had a phonecall from Wards on the Monday morning and a plumber attended our house on the Tuesday and our heating was back working within an hour! Really impressed with how Wards handled the situation, customer service Tom was brilliant, and Jack our plumber from JPM was very polite and friendly, and gave us the best advice to keep our house warm and what to do dealing with any condensation while heating up the house. Really pleased with how our issue was handled. Thank you everyone involved!
Francesca · 24 November 2022
Agent replied · 23 November 2024
Hello Francesca, Thank you so much for leaving us a review. We're delighted to hear that you were so happy with the service that we were able to provide you and so glad to hear that your heating is now back to full working order!Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThankyou Jodie Watson
I spoke to a lovely lady today named Jodie Watson. I have been having such a nightmare trying to find a suitable place to live with my 7 month old baby. Jodie went above and beyond to help me as much as she could which I appreciate so much as I have been brushed off by many other agencies because of my circumstances. If I could give more than 5 stars I would! Thanks again Jodie! She is a credit to your company ❤️
Ashleigh · 22 November 2022
Agent replied · 23 November 2024
Hello Ashleigh,Thank you so much for taking the time to leave us a review. We're so glad to hear that Jodie was able to help you during what must be a very difficult and stressful time for you.We will pass your thanks over to Jodie, who will be delighted to hear that you were so happy with the support she offered you!Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAlison Jenkins
Myself and my partner had an amazing experience with Wards, and in particular Alison Jenkins. We were looking for our first house to buy, and Alison listened to exactly what we were looking for, our budget, area of preference and situation with no chain. She then found more than 10 properties for us within a few days to which we viewed a number of themShe has been super supportive and very accessible and contactable. She also kindly set up a free financial advice service
Seft · 21 November 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotNick and his team are great!
Nick and his team were great from start to finish, from viewing our new home one Saturday afternoon, to the following weekend, having our own house on the market, with multiple offers and the offer on our new home accepted. There were a few hiccups towards the end of the process, but the team were on hand to help and get everything sorted and we moved without any major problems or delays. We would fully recommend the team at Wards, Ashford and if needed we will use them again in the future.
Rachel · 16 November 2022
Agent replied · 23 November 2024
Hello Rachel, Thank you so much for taking the time to leave us your review. We're delighted to hear that our Ashford team were able to help you with your move.Best of luck in your new home!Wards of Kent
★★★★★ 5/5
TrustpilotHad a very difficult sale due to time…
Had a very difficult sale due to time constraints, but Graham was able to sort it out and get the property sold. He went over and above what I would expect from an estate agent, took a personal interest and helped in every way. I can honestly say that I wouldn’t have been able to complete the sale without him.
Steve · 23 April 2024
Agent replied · 23 November 2024
Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We're grateful that you chose to sell your property with us and are glad to have provided a great service.Thanks again, Wards of Kent
★★★★★ 5/5
TrustpilotI recently sold my property in Caxton…
I recently sold my property in Caxton Close, Hartley, Longfield, Kent.Right from the outset - Terri Truckle the Branch Manager @ WARDS in New Ash Green and her team were professional and relentless and determined in getting the property marketed and sold. The service they rendered was second to none with regular marketing adverts and e mail updates, sales e mail updates and viewing and appointment updates. Nothing was left to chance - and their customer service acumen was outstanding. They kept me informed all the way with the progress of the house sale. I would highly recommend Terri and her team to any person(s) wishing to sell their property. My praise includes Cameron Hadfield (senior sales advisor) & Michele Corney (sales progressor) who supported Terri in her efforts to get my property sold in good time. What an awesome sales team @ WARDS in New Ash Green!!
Quentin · 8 November 2022
Agent replied · 23 November 2024
Hi Quentin, Thanks for your kind review, it is much appreciated. I'll pass on to the team at New Ash Green, I know they will be delighted. I glad we could help and in changing times for the housing market, we need to pull out al the stops to help our customers.Thanks again,David HayesBranch Development Director
★★★★★ 5/5
TrustpilotHighly recommended
I can't thank the team, and in particular Debbie Ludgate for the kindness shown to my parents in helping them navigate their sale. Stressful at the best of times but when later in life, and with me some distance away I am so grateful for the time and care taken to explain things and the general tone of communication. Highly recommended with thanks to both Debbie and Steve
Jay · 25 October 2023
Agent replied · 23 November 2024
Hi Jay,Thank you for leaving a review! It's great to hear how positive your experience with our agents, and particularly Debbie, has been and how kind she has been whilst helping your parents navigate their sale.Best wishes,Wards.
★★★★★ 5/5
TrustpilotHelpful and professional
Helpful and professional. Maria and her team helped us out a lot. We were visiting from out of town and keen to see as many places as we could while were in the area. She listened to what we were looking for and did her best to show us places that met our needs. She also shared her local knowledge of the area which was a very nice touch. She was great at facilitating the viewings all the way through the contracts being signed and was diligent in answering all our questions and concerns. Finally when I collected the keys on move in day, she presented me with a welcome gift with some goodies inside. She also followed up a few times to see how we were settling in and if there were any teething problems she could help solve. Really great service! :)
Happy · 27 October 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service from Wards Estate…
Excellent service from Wards Estate Agents! (Gillingham branch) from the beginning to the end, I would like to thank Bradley Fray,Kim Batchelor and Jenny Stubbs for their amazing service and help! Kim always made sure she kept us informed on the progress of the property purchase.I Highly recommend Wards of Kent!! Thanks to the whole team!Nana&Henry
Nana · 29 June 2024
Agent replied · 23 November 2024
Hello Nana,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to the team!Best wishes, Wards of Ashford Estate Agents
★★★★★ 5/5
TrustpilotWe have recently just sold our current…
We have recently just sold our current property and purchased a new home through ward and partners through there scheme with Matthews Homes . We have been working with the Sales Advisor Tracey Gammon throughout our journey. The service and expertise in by Tracey has been exceptional and Tracey can not come highly recommended enough . This has truly been a five star service !!
Justin · 2 January 2024
Agent replied · 23 November 2024
Hi Justin,Thank you for leaving a review! It's great to hear how positive your experience of purchasing a new home with our agents has been and how exceptional you've found the service from our Sales Advisor, Tracey, to be throughout.Best wishes,Wards.
★★★★★ 5/5
TrustpilotFaultless experience once again
I have dealt with Laura and her amazing team for a number of years now and can’t fault their professionalism and knowledge.Tessa has recently dealt with finding a new tenant for a rental property for me.I only had a gap of a week between tenants which was down to Tessa’s conscientious approach to finding the right tenant and ensuring that checks/inventory etc were carried out smoothly and efficiently. She was at the end of the phone from start to finish with invaluable advice.I will continue to use Wards in the future and would have no hesitation in recommending them to other landlords.
Gaynor · 21 October 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Kings Hill branch. Conner was so helpful throughout the entire process, very professional and always wanted to help me where he could. Nothing was too much trouble for him. If we ever want to buy again I would definitely return to Wards and use their services as they are all very polite and welcoming in the branch.
Vicky · 25 January 2024
Agent replied · 23 November 2024
Hi Vicky,Thank you for leaving a review! It's great to hear how helpful Conner has been throughout your purchase and how you've felt nothing was too much trouble. We're also delighted to hear you would choose to return to us again in the future and we look forward to welcoming you when you do.Best wishes,Wards.
★★★★★ 5/5
Trustpilot…Great service
Hazel,Sam and Gemma were so friendly and helpful when we first put our house on the market,finishing the process we had really good support from Maria Meddings for which we are very grateful.
Linda · 18 March 2026
★★★★★ 5/5
TrustpilotBrad at Wards
Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent
Happy · 11 October 2024
Agent replied · 23 November 2024
Thank you for highlighting Brad's exceptional service at our Gillingham branch. We're thrilled to hear that he was so helpful and made a positive impact on your experience. We truly appreciate your recommendation.Best regards, Wards of Kent
★★★★★ 5/5
GoogleBoth Jules and Lawrence were so helpful. They made the process of selling my home stress free. I can’t thank them enough. Both superstars
Patricia · 11 August 2025
Agent replied · 8 September 2025
Good morning,
Thank you for sharing your feedback about Jules and Lawrence.
We are delighted they made selling your home stress free, and we will be sure to pass on your feedback to Jules, Lawrence and the team.
Best wishes
Wards of West Kingsdown
★★★★★ 5/5
TrustpilotThe whole team at wards is brilliant…
The whole team at wards is brilliant from initial contact to after sales. They have been helpful, informative and very professional throughout. In addition they have often gone that extra mile, for instance, by hand delivering my contract to my solicitors. This is my 6th property purchase and I can say without hesitation they are the best. Well done all around, especially Natalie Wood and Debbie Ludgate. Thank you all.
Frank · 4 July 2023
Agent replied · 23 November 2024
Hi Frank,Thank you for leaving a review! We're delighted to hear how positive your experience with our Ashford team has been, especially Natalie and Debbie, and how they've gone the extra mile for you. We'll pass your kind words along.Best wishes,Wards.
★★★★★ 4/5
TrustpilotStress-free process
If I could give this company or my negotiator more stars then I would. I recently used Wards to help me with the property that I was so very fond about and Josie Sampson was very helpful, thorough and professional with my application process. It was a stressful process but also VERY worth it. Thank you Josie for helping me find the right place.
Florise · 21 November 2023
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards of Kent letting division
Wards of Kent letting division, helpful professional and efficient. If you have property to rent out, I highly recommend their services.
Jane · 16 September 2026
Agent replied · 23 November 2024
We're so happy to hear our letting division at Wards Paddock Wood provided you with such a positive experience! We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotHardworking and approachable
Alex, Leanne and Ollie at Wards Tenterden were a great source of support during our lengthy and stressful purchase. Managing communication between us and our seller, they did a great job of managing expectations and keeping all parties in the loop. Additionally, they also helped keep pressure on other parties involved, agents/solicitor/etc., in the process to help keep those lines of communication open. When we finally collected our keys, it was a bit like a celebration!
Tom · 2 November 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotA Faultless Display
I was looked after so well by Wards of Rochester that I had to write a review. I big special mention to Debbie and Judy. Without their help we would not have secured the purchase of our lovely family home. With that in mind I decided to continue to use them for the sale of my own property. Professional, enthusiastic and thorough, throughout the whole process. Wouldn’t hesitate to recommend. Thank you so much. Danny.
Danny · 7 December 2022
Agent replied · 23 November 2024
Hello Danny, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotHad a great experience with wards
Had a great experience with wards - Emily who I had was brilliant with her knowledge and leadership. I thoroughly recommend recommend her for anyone!
Tobias · 17 August 2026
Agent replied · 23 September 2026
We're so glad you had a great experience and appreciate your kind words about our team member's knowledge and leadership at Wards Tonbridge. Thank you for your positive feedback!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotThe whole experience from meeting…
The whole experience from meeting Anthony through to completion of the sale of my late parents house has been faultless and I recommend using Wards in Walderslade
MR · 31 July 2026
Agent replied · 23 September 2026
We are so pleased to hear about your positive experience with us at Wards during such a sensitive time. We appreciate your kind words and recommendation.
★★★★★ 5/5
TrustpilotFrom the moment we met Kenny at wards…
From the moment we met Kenny at wards in gravesend I knew I wanted him to sell our house he was out there with his words and means what he says! I like that! Straight up! Thank you for making things so straight forward and introducing us to Tanisha also at wards who's been really lovely and kept us updated all the way! We've delt with wards with 2 sellings now. Thankyou for making things tick nicely 👌
Nicola · 11 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.