Trusted Agent profile · Sevenoaks
★★★★★
1,339 reviews across 2 platforms
44 Hever Road, West Kingsdown, Sevenoaks, TN15 6HD, TN15 6HD
Wards's office in Sevenoaks, at 44 Hever Road, is rated 4.7 out of 5 across 1,339 reviews on two platforms, including 37 Google reviews rated 4.7.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
GoogleI would like to thank the staff at Wards for dealing with the sale of my late father’s house, our family home. Especially Kim Batchelor who enthusiastically expedited all parties through the stages to completion in just two weeks.
Hi Colin, Thank you for sharing your feedback with us. We're delighted to hear about your positive experience with Kim and the team. All the best, Wards
5/5
TrustpilotI would like to thank Judy especially for all her help she was absolutely amazing
I would like to thank Judy, Debbie , Dawn , Matt, Devon and not forgetting Jason their wonderful Manager at Wards Estate Agents for their help, compassion , patience, and understanding they gave me which must have been their most difficult move, it was such a stressful time for me but each and everyone one of them encouraged me to stay strong and keep going until I finally exchanged contracts, they were absolutely amazing and I couldn’t have done it without their support , Thank you to everyone at Wards .
Hi Sandy, thanks so much for you note about the fantastic team in Rochester, glad they have helped you and I hope you have settled in well to your new home.Best wishesDavid HayesBranch Development Director
5/5
TrustpilotAbsolutely amazing lady thank you so…
Absolutely amazing lady thank you so much for going through all the information and explaining to me really well. I really do appreciate this.
We are glad you enjoyed your experience with our team at Wards Gillingham. Thank you for your positive feedback. We appreciate hearing that our team took the time to explain everything clearly and thoroughly for you. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
5/5
TrustpilotWalderslade office & Kim Sale Co-Coordinator Rainhamese guys are excellent
These guys are excellent! I would wholeheartedly recommend them as they are unfailing courteous, professional and eager to make sure that you are happy and reassured. Kept me informed throughout the whole process which definitely had its bumpy bits (no fault of Wards) and were so very lovely on the day I got the keys -even driving me to the property and making sure I could get in. They are just the best, Thank you Wards! I would like to give a special shout out to Kenny George Branch PartnerKim Sale Senior Sales Co -Coordinator RainhamSam Bahia-Marketing consultantAmi Banks - Senior Sales ConsultantAdam Copas a Trainee Estate AgentSue Millgate -Senior Secretary
Sara, thank you for your comments. Its great to hear how well all the team contributed to helping you with your move. I wish you all the happiness in your new home!Thanks againDavid HayesBranch Development Director
5/5
TrustpilotWhat a rollercoaster
What a rollercoaster! After a bad experience with a previous manager, Kris Whiteoak came into the office and was a breath of fresh air, he understood and cared for our situation. The calm approach and doing what he said he was going to do really meant a lot to us. We are now under offer and cannot thank Kris enough, we was on the verge of giving up!
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Kris, has been and how he's bought a breathe of fresh air to your process.Best wishes,Wards.
5/5
TrustpilotWilling to listen
The gentleman was very pleasant and gave us all the information we required, he listened to our needs and explained our options well.
We are happy to hear that our team member listened carefully to your needs and clearly explained all your available options. Thank you for your feedback.
5/5
TrustpilotAmy is a a very good personality and…
Amy is a a very good personality and specialist! She tried to do her best to help. Generally, I a have a nice attitude about this Agency. Amy always gave a call back, booked viewings for us, were in time. Sms system is also great as you have many viewings and never forgets what time , address and agent's name.Hope, people who are going to sell properties will choose good ones :)
Hi Laz,Thank you for leaving a review! We're delighted to hear how positive your experience with Amy has been throughout you process.Best wishes,Wards.
5/5
TrustpilotExcellent, quick and helpful service
I recently had a problem with my heating not working properly, so I reported the issue on Sunday, had a phonecall from Wards on the Monday morning and a plumber attended our house on the Tuesday and our heating was back working within an hour! Really impressed with how Wards handled the situation, customer service Tom was brilliant, and Jack our plumber from JPM was very polite and friendly, and gave us the best advice to keep our house warm and what to do dealing with any condensation while heating up the house. Really pleased with how our issue was handled. Thank you everyone involved!
Hello Francesca, Thank you so much for leaving us a review. We're delighted to hear that you were so happy with the service that we were able to provide you and so glad to hear that your heating is now back to full working order!Best wishes,Wards of Kent
5/5
TrustpilotThankyou Jodie Watson
I spoke to a lovely lady today named Jodie Watson. I have been having such a nightmare trying to find a suitable place to live with my 7 month old baby. Jodie went above and beyond to help me as much as she could which I appreciate so much as I have been brushed off by many other agencies because of my circumstances. If I could give more than 5 stars I would! Thanks again Jodie! She is a credit to your company ❤️
Hello Ashleigh,Thank you so much for taking the time to leave us a review. We're so glad to hear that Jodie was able to help you during what must be a very difficult and stressful time for you.We will pass your thanks over to Jodie, who will be delighted to hear that you were so happy with the support she offered you!Best wishes,Wards of Kent
5/5
TrustpilotAlison Jenkins
Myself and my partner had an amazing experience with Wards, and in particular Alison Jenkins. We were looking for our first house to buy, and Alison listened to exactly what we were looking for, our budget, area of preference and situation with no chain. She then found more than 10 properties for us within a few days to which we viewed a number of themShe has been super supportive and very accessible and contactable. She also kindly set up a free financial advice service
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotNick and his team are great!
Nick and his team were great from start to finish, from viewing our new home one Saturday afternoon, to the following weekend, having our own house on the market, with multiple offers and the offer on our new home accepted. There were a few hiccups towards the end of the process, but the team were on hand to help and get everything sorted and we moved without any major problems or delays. We would fully recommend the team at Wards, Ashford and if needed we will use them again in the future.
Hello Rachel, Thank you so much for taking the time to leave us your review. We're delighted to hear that our Ashford team were able to help you with your move.Best of luck in your new home!Wards of Kent
5/5
TrustpilotHad a very difficult sale due to time…
Had a very difficult sale due to time constraints, but Graham was able to sort it out and get the property sold. He went over and above what I would expect from an estate agent, took a personal interest and helped in every way. I can honestly say that I wouldn’t have been able to complete the sale without him.
Good Afternoon,Thanks for leaving us such a lovely review, we really appreciate it. We're grateful that you chose to sell your property with us and are glad to have provided a great service.Thanks again, Wards of Kent
5/5
TrustpilotI recently sold my property in Caxton…
I recently sold my property in Caxton Close, Hartley, Longfield, Kent.Right from the outset - Terri Truckle the Branch Manager @ WARDS in New Ash Green and her team were professional and relentless and determined in getting the property marketed and sold. The service they rendered was second to none with regular marketing adverts and e mail updates, sales e mail updates and viewing and appointment updates. Nothing was left to chance - and their customer service acumen was outstanding. They kept me informed all the way with the progress of the house sale. I would highly recommend Terri and her team to any person(s) wishing to sell their property. My praise includes Cameron Hadfield (senior sales advisor) & Michele Corney (sales progressor) who supported Terri in her efforts to get my property sold in good time. What an awesome sales team @ WARDS in New Ash Green!!
Hi Quentin, Thanks for your kind review, it is much appreciated. I'll pass on to the team at New Ash Green, I know they will be delighted. I glad we could help and in changing times for the housing market, we need to pull out al the stops to help our customers.Thanks again,David HayesBranch Development Director
5/5
TrustpilotExcellent service from Wards Estate…
Excellent service from Wards Estate Agents! (Gillingham branch) from the beginning to the end, I would like to thank Bradley Fray,Kim Batchelor and Jenny Stubbs for their amazing service and help! Kim always made sure she kept us informed on the progress of the property purchase.I Highly recommend Wards of Kent!! Thanks to the whole team!Nana&Henry
Hello Nana,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to the team!Best wishes, Wards of Ashford Estate Agents
5/5
TrustpilotHighly recommended
I can't thank the team, and in particular Debbie Ludgate for the kindness shown to my parents in helping them navigate their sale. Stressful at the best of times but when later in life, and with me some distance away I am so grateful for the time and care taken to explain things and the general tone of communication. Highly recommended with thanks to both Debbie and Steve
Hi Jay,Thank you for leaving a review! It's great to hear how positive your experience with our agents, and particularly Debbie, has been and how kind she has been whilst helping your parents navigate their sale.Best wishes,Wards.
5/5
TrustpilotWe have recently just sold our current…
We have recently just sold our current property and purchased a new home through ward and partners through there scheme with Matthews Homes . We have been working with the Sales Advisor Tracey Gammon throughout our journey. The service and expertise in by Tracey has been exceptional and Tracey can not come highly recommended enough . This has truly been a five star service !!
Hi Justin,Thank you for leaving a review! It's great to hear how positive your experience of purchasing a new home with our agents has been and how exceptional you've found the service from our Sales Advisor, Tracey, to be throughout.Best wishes,Wards.
5/5
TrustpilotHelpful and professional
Helpful and professional. Maria and her team helped us out a lot. We were visiting from out of town and keen to see as many places as we could while were in the area. She listened to what we were looking for and did her best to show us places that met our needs. She also shared her local knowledge of the area which was a very nice touch. She was great at facilitating the viewings all the way through the contracts being signed and was diligent in answering all our questions and concerns. Finally when I collected the keys on move in day, she presented me with a welcome gift with some goodies inside. She also followed up a few times to see how we were settling in and if there were any teething problems she could help solve. Really great service! :)
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFaultless experience once again
I have dealt with Laura and her amazing team for a number of years now and can’t fault their professionalism and knowledge.Tessa has recently dealt with finding a new tenant for a rental property for me.I only had a gap of a week between tenants which was down to Tessa’s conscientious approach to finding the right tenant and ensuring that checks/inventory etc were carried out smoothly and efficiently. She was at the end of the phone from start to finish with invaluable advice.I will continue to use Wards in the future and would have no hesitation in recommending them to other landlords.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
Trustpilot…Great service
Hazel,Sam and Gemma were so friendly and helpful when we first put our house on the market,finishing the process we had really good support from Maria Meddings for which we are very grateful.
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Kings Hill branch. Conner was so helpful throughout the entire process, very professional and always wanted to help me where he could. Nothing was too much trouble for him. If we ever want to buy again I would definitely return to Wards and use their services as they are all very polite and welcoming in the branch.
Hi Vicky,Thank you for leaving a review! It's great to hear how helpful Conner has been throughout your purchase and how you've felt nothing was too much trouble. We're also delighted to hear you would choose to return to us again in the future and we look forward to welcoming you when you do.Best wishes,Wards.
5/5
TrustpilotBrad at Wards
Sadly I completely missed out Brad at Wards of Gillingham when I left my review which was an absolute traverstyof an oversight! Brad was superb and so helpful. He could not have done more for us and I would highly recommend him if you need an estate agent
Thank you for highlighting Brad's exceptional service at our Gillingham branch. We're thrilled to hear that he was so helpful and made a positive impact on your experience. We truly appreciate your recommendation.Best regards, Wards of Kent
5/5
GoogleBoth Jules and Lawrence were so helpful. They made the process of selling my home stress free. I can’t thank them enough. Both superstars
Good morning, Thank you for sharing your feedback about Jules and Lawrence. We are delighted they made selling your home stress free, and we will be sure to pass on your feedback to Jules, Lawrence and the team. Best wishes Wards of West Kingsdown
5/5
TrustpilotThe whole team at wards is brilliant…
The whole team at wards is brilliant from initial contact to after sales. They have been helpful, informative and very professional throughout. In addition they have often gone that extra mile, for instance, by hand delivering my contract to my solicitors. This is my 6th property purchase and I can say without hesitation they are the best. Well done all around, especially Natalie Wood and Debbie Ludgate. Thank you all.
Hi Frank,Thank you for leaving a review! We're delighted to hear how positive your experience with our Ashford team has been, especially Natalie and Debbie, and how they've gone the extra mile for you. We'll pass your kind words along.Best wishes,Wards.
4/5
TrustpilotStress-free process
If I could give this company or my negotiator more stars then I would. I recently used Wards to help me with the property that I was so very fond about and Josie Sampson was very helpful, thorough and professional with my application process. It was a stressful process but also VERY worth it. Thank you Josie for helping me find the right place.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Sevenoaks office has 1,339 reviews across two platforms: 37 on Google, 1,302 on Trustpilot (across the whole business).
Wards West Kingsdown is rated 4.7 out of 5 across all 1,339 reviews, and 4.7 out of 5 on Google from 37 reviews.
Wards West Kingsdown, 44 Hever Road, West Kingsdown, Sevenoaks, TN15 6HD, TN15 6HD.
