Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA* Service
A* Service. The staff of Wards in Ramsgate offer outstanding customer service. All pre-tenancy arrangements were dealt with swiftly and effectively. Communication is second to none. Would 100% recommend working alongside Maria and David whom ensured this was a seamless process. Thank you.
Ellie · 4 August 2022
★★★★★ 5/5
TrustpilotMaria Byrne did an exceedingly perfect…
Maria Byrne did an exceedingly perfect job in helping with setting up the tenancy and making sure all necessary documents were in place. This is the kind of experience I wish I could have every time I have a vacant property.Thanks so much
Ferdinando · 1 August 2022
★★★★★ 5/5
GoogleVery helpful, great service .
Thanks for helping me get my dream home .PositiveResponsiveness, Quality
Melanie · 23 October 2021
Agent replied · 22 October 2024
Dear Melanie,
Thank you for your feedback regarding our team at West Kingsdown, both the Dan's are pleased they could help find your dream home!
Kind regards
Sam Dalton
Senior Operations Director
★★★★★ 5/5
Trustpilotryone at Wards Walderslade…
Thanks to everyone at Wards Walderslade for their professional and efficient service in selling my property. Thank you too to Kim, she is so efficient and is always on top of the selling and buying process. I highly recommend Wards.
Denise · 27 September 2022
★★★★★ 5/5
TrustpilotExcellent service
Excellent communication, always available, friendly and professional!
J · 27 October 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotI would like to commend Emily…
I would like to commend Emily Thorndycraft at Ashford Lettings who has helped me find a tenant. She has been both professional and enthusiastic throughout and kept on top of what, at times, has been a shifting situation. A pleasure to do business with.
Customer · 1 March 2022
★★★★★ 5/5
TrustpilotHad amazing service from Marc at Wards…
Had amazing service from Marc at Wards Management with a boiler issue I was having. He was friendly and professional, keeping me up to date on the repair. Wouldnt hesitate to recommend dealing with Marc
Gia · 2 March 2023
★★★★★ 5/5
TrustpilotI have been working with Aaron from…
I have been working with Aaron from wards who has been so helpful and informative throughout the whole process! The communication has been amazing throughout and he really worked hard to get me into my new home. Thankyou so much for all your help!
Stacie · 25 February 2022
★★★★★ 5/5
TrustpilotExcellent Service
Had first class service from Darren Cakebread at Wards in Hythe. He was always available to answer any questions we had and if he was out of the Office responded as soon as he was able.
Kathryn · 9 January 2023
★★★★★ 5/5
TrustpilotSuper Quick & Highly Professional Team
We are very delighted with the services of Wards especially with our lettings negotiator Laura. The viewing was arranged on Tuesday and the keys were handed over on Friday. It was super quick.
Usman · 25 February 2023
★★★★★ 5/5
TrustpilotReally pleased with Blaine Kavanaghs…
Really pleased with Blaine Kavanaghs customer service. He kept in contact with me through telephone and email including text messages. His emails are well written and professional. I am definitely looking forward to my buying process with his support!
Minara · 30 June 2022
★★★★★ 5/5
TrustpilotGemma Duckworth
Gemma Duckworth, who was working for Wards of Kent, came to our flat as we were trying to sell it. She was incredibly polite and transparent about the process. Definitely recommended!
Sam · 18 March 2023
★★★★★ 1/5
GoogleUseless estate agent.
Charles · 23 October 2022
Agent replied · 22 October 2024
Dear Charles
Thank you for leaving us your comment and rating.
We have been unable to locate your name as a customer of Wards of West Kingsdown however, this can happen if you registered in a different name.
Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Relations department on 01702 540802 or email us at customer.relations@arunestates.co.uk.
Kind regards
Wards of Kent
★★★★★ 5/5
GoogleBrilliant friendly service
Jackie · 23 October 2022
Agent replied · 22 October 2024
Dear Jackie,
Thank you for your 5 star review. We look forward to helping you again in the future. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotThank you Lily
Lily’s approach towards helping me with my application was 100% and she was very helpful in pointing me in the right direction and kept in touch throughout the whole process.
Toby · 20 March 2023
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents, rude and useless. Informed that it would be easier to wait for my tenancy to end to investigate the mould in 4/5 of the rooms, despite my tenancy having another 5 months to run. Avoid at all costs.
Sam · 4 February 2022
★★★★★ 5/5
TrustpilotExtremely professional service
We have received an extremely professional service from Jodi Wyncoll, but not only that she was friendly, approachable and helped to make a quite difficult sale seem comparatively easy.
Customer · 19 April 2023
★★★★★ 5/5
TrustpilotBeen an absolute dream to work with
Been an absolute dream to work with, backwards and forwards with information and keeping us posted at all times, while pushing at the other end to get us in as soon as possible. Very happy with the service!
Danielle · 13 May 2022
★★★★★ 5/5
TrustpilotRobert provided a wonderful service to…
Robert provided a wonderful service to us. Very professional.
Adele · 7 December 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotHannah McGilley within the lettings…
Hannah McGilley within the lettings team at the Ramsgate branch was extremely helpful, professional, provided great communication and made my rental process very stress free. Provided a brilliant service!
Adam · 18 April 2023
★★★★★ 5/5
TrustpilotCouldn't be more pleased
Abi & Maria's knowledge and experience made the whole process of letting our property very simple for us. They are also really great people to work with, which was a welcome bonus. All in all couldn't be more pleased.
Christopher · 22 March 2022
★★★★★ 5/5
TrustpilotMy forever home
Great team always keeping in touch to say what's going on, from start to finish they were kind and professional in there job.Thankyou for finding me my forever home Jackie
Jacqueline · 15 March 2023
★★★★★ 5/5
TrustpilotGreat service from Kenny @ Walderslade…
Great service from Kenny @ Walderslade & Kim @ Kent. Quick sale and exchange :-)
LW · 22 March 2024
★★★★★ 5/5
TrustpilotA very smooth process with a clear…
A very smooth process with a clear timeline and very good support to completion. Maria Byrne who was the relevant agent made every effort to keep me appraised of process and ensure that I understood any deadlines or target dates.
Sean · 13 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.