Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotHouse sale
Initially we were not impressed by the communication from Wards due to information not being forthcoming regarding a property we were interested in. When we did find a property, sales progressor, Jodi Wyncol introduced herself and kept us updated on purchase and sales in our chain. She was always positive and very pleasant to talk too
Mr&Mrs · 22 September 2022
★★★★★ 4/5
TrustpilotGood agency
They are very cooperative guys and professional. Help you in every detail of the deal . I would recommend them for everyone .
Customer · 31 October 2022
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAmy understood exactly what we were…
Amy understood exactly what we were looking for in a property, she was professional and friendly, explaining the details on every property she showed us around and arranging the viewings in a good timely order to suit our day.We would not hesitate to recommend Wards for selling and purchasing.
CSM · 26 April 2023
★★★★★ 1/5
TrustpilotGod knows how they sell any houses
God knows how they sell any houses, after numerous phone calls and emails trying to book a viewing we still haven’t been able to book one.
Robert · 10 May 2022
Agent replied · 23 November 2024
Hi Mr Harrison, I'm sorry to read your note. Could you give me some more information so I can help you.Kind regardsDavid HayesBranch Development Director
★★★★★ 5/5
TrustpilotBrilliant services from wards
Brilliant services from wards, highly praise Tom Dodd and the team.
Victor · 17 March 2022
★★★★★ 5/5
TrustpilotI was helped by Abigail, she made things lot easier as she explained everything about the apartment in details. She responded to emails well on time and this helped a lot in clarification of things
Time management by Abigail,Good explanationResponding to emails on timeReturning calls after missed ones
Thatayaone · 4 August 2023
Agent replied · 23 November 2024
Hi Thatayoane,Thank you for leaving a review! It's great to hear how positive your experience has been and how helpful Abigail was in explaining everything about the apartment to you in detail.Best wishes,Wards.
★★★★★ 5/5
TrustpilotThanks to SHANNON
Thanks to SHANNON, Wards came out on top for us, always polite and helpful.
A · 2 July 2023
Agent replied · 23 November 2024
Thank you for leaving a review! We're delighted to hear how positive your experience with our team, and particularly Shannon, has been.Best wishes,Wards.
★★★★★ 5/5
TrustpilotWe made use of Wards in Hythe and…
We made use of Wards in Hythe and Florence She was great made us feel less stressful and very easy to understand process a credit to Wards in what is a very stressful time the Hythe office of Wards and Florence did a great job at putting us at ease , and making it all run smoothly .
Keith · 7 April 2022
★★★★★ 5/5
TrustpilotI purchased the property from Welling…
I purchased the property from Welling branch London completed in March. It was absolute pleasure to work with David : Branch Development Manager and Debbie Brewer: Senior Sales Progressor. They are amazing. I found Wards estate is honest, straightforward and professional. I do strongly recommend for property transaction.
Hemanta · 16 April 2023
★★★★★ 5/5
TrustpilotAwesome agency
Fantastic experience. Special thank you to Geoff.
Alina · 23 July 2022
★★★★★ 5/5
TrustpilotSebastian at Wards has provided me with…
Sebastian at Wards has provided me with excellent service. Handed my buy to let over to wards to rent out. Within 2 hours of the photos going live the property was snapped up. Sebastian throughtout the process kept me upto date about everything. He also found me lovely tenants. Would def use again and recommend to others
Sarnjit · 29 March 2022
★★★★★ 5/5
TrustpilotSuperb
Superb from start to finish , excellent communication at every step of the process and overall I found the agents to be very professional, upfront and friendly
Daniel · 9 December 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThe team are fantastic!
I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies
Bella · 30 September 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 1/5
TrustpilotAbsolutely disgusted with the property…
Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!
Lynne · 9 December 2021
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house
Jacqueline · 20 October 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat Service
From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.
Bernard · 30 June 2022
★★★★★ 5/5
TrustpilotI really appreciate George Jordan for…
I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.
Susan · 5 March 2022
★★★★★ 5/5
TrustpilotI have recently moved into a property…
I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.
Jane · 27 February 2023
★★★★★ 5/5
TrustpilotGreat Service Josie pulled out all the…
Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 ⭐️⭐️⭐️⭐️⭐️
Jean · 30 October 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent, helpful and knowledgeable staff
Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.
Ola · 28 March 2023
★★★★★ 5/5
TrustpilotAn excellent service was provided by…
An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.
Sue · 4 December 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards of whitstable are a very friendly…
Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend
Wayne · 16 November 2021
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThank you to Mark and the rest of the lettings team.
Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.
CatherineF · 13 April 2022
★★★★★ 3/5
TrustpilotFound a tenant within a few days which…
Found a tenant within a few days which was good. Was reliable with communciation and answering any questions I had. My only critique was that I specified no smoking and no pets, and was told that this criteria had been met, however later turned out that the tenant smoked and had a pet.
Champ · 14 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.