5/5
TrustpilotExcellent and honest service
An excellent and honest service from Wards. They gave me sensible advice and helped me sell our house whereas another local estate hadn't.
Trusted Agent profile · Sevenoaks
Wards West Kingsdown reviews in Sevenoaks
★★★★★
1,368 reviews across 2 platforms
44 Hever Road, West Kingsdown, Sevenoaks, TN15 6HD, TN15 6HD
Wards's office in Sevenoaks, at 44 Hever Road, is rated 4.7 out of 5 across 1,368 reviews on two platforms, including 60 Google reviews rated 4.6.
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Reviews
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe have just moved into a rent house
We have just moved into a rent house, and George Jordan was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything.thank you very much
5/5
TrustpilotGreat experienced
Brandon Boyd’s support and encouragement gave us the confidence to believe we could secure a full mortgage, with amazing help from Dave Vitler -Mortgage Matters.
5/5
TrustpilotGreat Friendly Communication
I have just started searching for my next home and have been dealing with Jamie in the Headcorn branch. He is always friendly and has been really helpful and informative.
Agent replied · 23 November 2024
Good Morning Lisa, Thank you for taking the time to leave a review. We wish you all the best on your property journey and we are always here to help you move forwards. Thanks again, Wards of Kent
5/5
TrustpilotWards of Kent Highly Recommended
Excellent service provided by Tessa, any guidance or questions I had Tessa was more than happy to answer or to investigate on our behalf. Very efficient and helpful. Lee Dunbar
5/5
TrustpilotJessica Williams went above and beyond…
Jessica Williams went above and beyond to make the whole process as easy as possible. Even gave up time off to accommodate viewing. She also had all relevant information about the properties and entire site and was easily contactable.
5/5
TrustpilotExcellent Comms & very helpful
Excellent communication through out the process, easy to reach & very helpful, kept up up to date & informed of the process and what was required throughout all this
Agent replied · 23 November 2024
Dear Ashleigh Thanks for the five star review! We strive to provide all our clients with excellent communication, so it's great to hear your feedback. Thanks Again,Wards of Kent, Ashford Branch
5/5
TrustpilotVery satisfied with the service…
Very satisfied with the service provided by Wards in conjunction with their associate iamsold. Everything was dealt with in an efficient and courteous manner and we are more than pleased with the sale price achieved, which exceeded our expectations.
5/5
TrustpilotJo Ross-Bason - Valuation
Jo recently evaluated our property and was very personable and knowledgeable. We had a great conversation and loved and appreciated her honesty. Would recommend
Agent replied · 23 November 2024
Hi Jay,Thank you for your review! We're thrilled to hear that Jo made such a positive impression during the evaluation of your property. It's great to know that her personable and knowledgeable approach, along with her honesty, resonated with you. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out.Best regards,Wards
1/5
TrustpilotArranged a time to view an apartment…
Arranged a time to view an apartment but at last minute had a message bringing time forward 30 mins which I could not make due to school run. I phoned to explain and they were very reluctant to budge but we then agreed a time which was very tight for me, and when I arrived literally 2 mins after nobody was there. I called wards and they were absolutely arrogant and just horrible and I would not recommend them at all. I have had problems in the past with them and should have learned my lesson.
5/5
TrustpilotHi,iv used Wards for well over 6yrs…
Hi,iv used Wards for well over 6yrs now,to not only rent but also sell.I found Hamid, Abi,Graham & the rest of the team helpfull above & beyond what I expected.Even to the point when I pulled out of on of my sales after lots of wards hard work,this was accepted & all continued to be polite always,thanks.fiona
Agent replied · 23 November 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGeorge made my experience very smooth
George made my experience very smooth. He communicated well and kept me informed about the process. He was on hand to answer any questions I had. Thank you George
5/5
TrustpilotI have been using Wards property…
I have been using Wards property management services for some years now. I'm so impressed at the moment with Bethany who is my dedicated 'go-to' member of the team. She is always bright, polite, and helpful, without being 'over the top' gushy. She has a real can-do attitude to problems, I know that when she calls, it's usually going to cost me money, but she has a really good way of dealing with landlords and tenants.
2/5
TrustpilotWRONG COUNCIL TAX BAND
WRONG COULCIL TAX BAND..
1/5
TrustpilotUnable to sell our property
We had a terrible experience with Wards. We had signed with them in late June, when the property market was still strong. They knew we needed a quick sale, but still didn't actually start marketing it until our 14-day cooling off period was almost over. They had scheduled two open houses, the first didn't get any viewers and the second a week later only had two viewers. They had initially marketed our property higher than what I thought we could get for it, and as such our property didn't get any initial momentum and we had to reduce our price within two weeks of it going live. We had managed to source another buyer during this time, but Wards refused to release us from our contract, which meant we lost the opportunity to sell. After 14 weeks, we had averaged less than one viewing per week and we told Wards to either let us out of our contract early, or we were just going to delist it and wait for the contract to expire. They finally let us out of our contract early. But since then, the housing market has fallen and though we have found a seller since then, the price was significantly less than what we could have secured back in July. They were combative with us and in the end cost us a lot of money.
5/5
TrustpilotDavid has been really helpful…
David has been really helpful throughout the whole process of putting my flat on the market. He provided good contacts for contractors and always responded really quickly when I had a question - great service.
5/5
TrustpilotDaren,Judy,Allison
Excellent, Daren, Alison & Judy were amazing all the way through the process, I will always recommend them for both buying & selling. They make everything so much easier, and are always available to answer your questions.
5/5
TrustpilotSo far Zared and Rachel have been great!
So far Zared and Rachel have been very helpful and professional. I appreciated that they spent the time advising us as they did and our experience working with them so far has been smooth sailing. I would definitely recommend working with them both if you're a first-time buyer.
Agent replied · 23 November 2024
Thanks Lee for your review. Rachel and Zared are real superstars and I am glad to hear they have been helping you as much as they can. Its always a bit nerve racking but exciting buying your first home so getting the right support around you is important.I wish you well in your new homeKind regardsDavid HayesBranch Development Director
5/5
TrustpilotGood Service
As a buyer Jodi the progression officer was very efficient and friendly. When my conveyancing agent weren't very communicative Jodi was often able to advise me.
5/5
TrustpilotGreat experience
Great experience working with wards once again, they have been super helpful and always took the time to talk me through the process.
Agent replied · 23 November 2024
Hi Laura,Thank you for taking the time to leave a review. We're glad to hear that you've had such a positive experience with us.Many thanks, Wards
5/5
TrustpilotThe team was excellent
The team was excellent.
5/5
TrustpilotThank you for such a speedy sale
Thank you for such a speedy sale, Rhys Kenton and Michelle Corney kept us informed and everything on track. It was a great selling experience thank you.
5/5
TrustpilotMany thanks to Grace for keeping me up…
Many thanks to Grace for keeping me up to date with all the ins and out of selling my house and for coordinating everything into simple talk :)
5/5
TrustpilotThanks go to Holly and Hollie of WARDS…
Thanks go to Holly and Hollie of WARDS Headcorn. Very professional, very supportive and I would highly recommend to anyone wishing to buy/sell in Headcorn. Thank you ladies
Agent replied · 23 November 2024
Good Afternoon James,Thank you for your review and kind words about Holly and Hollie at our Headcorn branch. We're delighted to hear that you found their support and professionalism helpful during your buying/selling process. Your recommendation means a lot to us.Best wishes, Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Wards West Kingsdown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sevenoaks.
