Trusted Agent profile · Sevenoaks

Wards West Kingsdown reviews in Sevenoaks

4.6

★★★★★ Excellent

1,369 reviews across 2 platforms

44 Hever Road, West Kingsdown, Sevenoaks, TN15 6HD, TN15 6HD

Wards's office in Sevenoaks, at 44 Hever Road, is rated 4.6 out of 5 across 1,369 reviews on two platforms, including 60 Google reviews rated 4.6.

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4.6 / 5

60

Reviews on Google

This office

Trustpilot logo

1,309

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.

5/5

Trustpilot

Looking back over quite a long process…

Looking back over quite a long process of selling my flat due to delays involved in getting the lease extended, I have to say that Judy the Sales Progressor was invaluable. She remained attentive, upbeat and a clear and reliable communicator throughout.Nick Whiting

Kate · 14 August 2022

5/5

Trustpilot

On behalf of my sister,

On behalf of my sister, we would like to thank all the wards team, mark, Steve,Joanne and Tina for all their help and guidance. Would definately recommend wards. Thank you

Jan · 25 August 2024

Agent replied · 23 November 2024

Good Afternoon Jan,Thank you for your kind words about our Ashford branch, we'll be sure to pass this on. Your recommendation means a lot to us.Thanks again,Wards

5/5

Trustpilot

Really easy process and pretty quick…

Really easy process and pretty quick turnaround. Emily Thorndycraft was the best estate agent I’ve ever worked with, very on job, accessible and transparent throughout the whole process. Really appreciated the check-ins and consistent approach from her.

Simba · 27 February 2023

1/5

Trustpilot

Worse Estate agent I have ever come…

Worse Estate agent I have ever come across, they promise you that they have a book of customers ready to buy in your area, not true. In 5 months we had 3 viewings, not a lot really. All they seem to do is send you emails that say they have sent out text messages and emails to potential clients. When you call them and want to speak to a specific person they are never available and you never get a call back, maybe a few days later if your lucky. We are still chasing them to do their job even though our contract with them finished on the 22.07.2023 they are still advertising our house on several websites which stops our new agent doing this. It’s now the 24th Very sad state of affairs

Steve · 24 July 2023

5/5

Trustpilot

Had a fantastic experience working with…

Had a fantastic experience working with Wards. Paul and Shannon were great working between me and the vendor, whilst Grace's regular updates and uplifting personality made it a great experience getting to completion.Thanks a lot guys.

Exchange · 27 March 2023

5/5

Trustpilot

Wards Ashford branch

I use Wards Ashford branch for to manage my property lettings and I am very happy with the way they have handled the property management and me as a client/ property owner. Lee and Emily have been exceptional in their conduct, ready to answer all my questions and concerns (even through the purchase of a tenenated property). Keep up the good work guys.

Patrick · 30 November 2021

Agent replied · 23 November 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

I've had a very positive experience…

I've had a very positive experience with Ward's so far. They rented out my flat very quickly and offered some good advice around the market. I found Tessa, in particular, extremely helpful as she offered up her time (over the weekend) to help arrange the delivery & installation of appliances, as well as being very responsive.

Kristian · 26 October 2022

Agent replied · 23 November 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Aimi at wards in walderslade is an…

Aimi at wards in walderslade is an excellent Estate Agent. The support and customer service I have received from her is outstanding.If you need an agent call and ask for her. Can't recommend her enough

Lynne · 2 May 2024

Agent replied · 23 November 2024

Hello Lynne,Thank you for leaving us your feedback. We're pleased to have provided you with an excellent service.Many thanks, Wards of Ashford Estate Agents

5/5

Trustpilot

Excellent Service!

Would like to say a huge thank you to Maria Byrne at Wards in Ramsgate, what a lovely lady you are. Fantastic service and we were very pleased with the swift and smooth application of our new house! You are a credit to Wards!!

Maxine · 13 April 2022

5/5

Trustpilot

Brilliant service and communication

Emily with Ashford Lettings was brilliant at guiding and helping me through the whole process of renting a property in Ashford.Super quick to answer calls and emails. I felt at ease throughout a process that can normally be quite stressful! Highly recommend Wards and Emily!

Nick · 22 February 2022

5/5

Trustpilot

Great experience using wards of rainham

Great experience using wards of rainham. Information of the process of the sale could not have been better. Would not hesitate in recommending in using wards again.

Mark · 29 August 2024

Agent replied · 23 November 2024

Morning Mark,Thank you for your lovely review! We're thrilled to hear that you had such a positive experience with our Rainham branch. It's great to know that we kept you informed throughout the process. We appreciate your recommendation.Best wishes, Wards of Kent

5/5

Trustpilot

Really helpful

It was very easy dealing with Alex and Rebecca, and they helped smooth the path for what could have been a difficult transaction.

Humphrey · 31 October 2024

Agent replied · 23 November 2024

Hi Humphrey,Thanks for your review, we're delighted you're happy with our service.Best wishes,Wards

5/5

Google

Daniel achieved £100,000 (!) more for our property than other estate agents thought we would get. Excellent, professional and friendly service; they worked hard to sell the house and are worth every penny of the commission they charge - you get what you pay for. Our family have used Wards before and we will definitely be using them again in the future.

Mark · 11 October 2021

Agent replied · 22 October 2024

Dear Mark, WOW! £100,000 more for your property than other agents! That is amazing news, and delighted to hear how hard both Dan Ervin & Dan Wood worked to help secure you such a great price. They are delighted you are so happy and thank you for your recommendation. Kind regards Sam Dalton Senior Operations Director

4/5

Trustpilot

Team Gillingham& sale progression

d just like to express my gratitude to Kim Batchelor Sale progression, for her work and dedication towards getting the sale over the line. It hasn't been easy. But she took on the task and got the job done. worked tireless behind the scenes, communicating with all parties.I cannot say the same for the sales team. not helpful at all. it was a neighbour on the first day that contacted me. The open day, was very disappointing. the for sale sign came down and after chasing several times it wasn't repaired. asked for a sold sign. never turned up. asked for the sign to be removed. 4 months later i put in the skip. speaking with other. double the price of other estate agents. However Kim pulled this around

Geoff · 24 May 2023

5/5

Trustpilot

Amy was absolutely fantastic from start to finish

Amy was absolutely fantastic from start to finish. Nothing was to much trouble, and she was so responsive and helpful. I even requested to move earlier than originally planned and Amy was more than accommodating and so so helpful and professional at all times.

Kayla · 30 January 2022

5/5

Trustpilot

Great service by Wards Ashford

Great service by Wards Ashford. Emily and Lee were extremely helpful. Highly recommended.

Varun · 2 December 2021

Agent replied · 23 November 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards the Problem Solvers

I was trying to sell my flat through another agent but that agent didn't have the specific knowledge and experience to resolve the issues we had.Wards came along and impressed me with their knowledge of the issue. Mark convinced me I should let them try and sell my property, a decision I did not regret.The team of Mark, Caleb, Dan, Holly, Jo and Steve are extremely knowledgeable, professional and more importantly, able to resolve issues that other agents struggle with.I am now happily living in my new home, something I know would definitely not have happened if I hadn't made the decision to change agents. Thank you Wards!!!

Matthew · 10 May 2023

5/5

Trustpilot

Kirsty - great customer service.

Kirsty, thanks for your great customer service and assistance today. Thank you for sorting the issues out so very quickly and professionally. This is very much appreciated. Martin Terrell

Martin · 8 September 2025

5/5

Trustpilot

The team were great

The selling team were great, we had Sam and she kept us informed and was honest with us. Debbie, our sales progressor has also been great at keeping us informed

Gemma · 21 June 2024

Agent replied · 23 November 2024

Good Afternoon Gemma,Thanks for your review, we're delighted you're happy with our service.Many thanks, Wards of Ashford Estate Agents

5/5

Trustpilot

Maria Meddings has excellent…

Maria Meddings has excellent communication skills. She has been quick with her replies, often doing so after hours. She always goes the extra mile and I'd trust her deeply to sell the houses for my family and friends. I can't recommend her enough.

Mrs · 10 September 2023

Agent replied · 23 November 2024

Hi Jacqueline,Thank you for leaving a review! It's great to hear how excellent the communication you've received from our agent, Maria, has been and how she's gone the extra mile for you in your process.Best wishes,Wards.

5/5

Trustpilot

Great experience renting our flat

Great experience renting our flat, Maria was friendly and helpful at all times.

Muireann · 30 September 2021

Agent replied · 23 November 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Great team and care for your needs

Great team and care for your needs. They actually try their best to find tenants to meet your expectations and make you feel at ease by facilitating communication. Prateek and George were great!

Liza · 14 March 2023

5/5

Trustpilot

Amazing customer service!

Our experience of purchasing our new house with Wards, has been absolutely amazing and much better than I expected. Zared, who was in charge of our viewing, was very helpful, patient, informative, cooperative and made us feel like we were in safe hands throughout the process. Every enquiry we made while purchasing this property, has exceeded my expectations and everything ran smoothly. The staff at Wards didn’t leave a single stone unturned to help me despite my many enquiries. Thank you for this experience.

Mr · 13 April 2023

5/5

Trustpilot

Managing my rental property well

Managing my rental property well on my behalf, bringing problems to my attention promptly, Managing them efficiently and offer solutions. Also efficient at following up. Many thanks Emily Webber and Sam.

Mrs · 11 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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