Wards West Kingsdown reviews in Sevenoaks

★★★★★ 5/5

Trustpilot

Wards Barnehurst - amazing!

Geoff and James at Barnehurst branch have been amazing - they’ve gone over and above to help us get started on buying our bungalow, explaining everything as we go and making sure we were kept updated. It’s been a super quick and smooth process - we’re not there yet but it’s been great so far! Glenda

Claire · 8 November 2023

★★★★★ 5/5

Trustpilot

A gratitude for Wards team

Everyone has been helpful and friendly through the process of buying the home. I would like to say thank you all you were an amazing team Tina, Tom, Daniel, Steve, Joanne, Amy, and Connor.

Khaldoun · 17 December 2025

★★★★★ 5/5

Trustpilot

1st class service

1st class service - very helpful team. Much appreciated.Thoroughly recommended Many thanks

Robin · 21 July 2023

★★★★★ 5/5

Trustpilot

First-Time Renting - Great Support!

Tessa worked with us to secure our first tenancy in a property that we love. She was consistently available to support us and there was no problem too big or too silly - she was always happy and enthusiastic to help. I would thoroughly recommend her to any friends looking to secure a property through Wards and certainly would like to work with her again in the future.

Cameron · 31 October 2022

★★★★★ 5/5

Trustpilot

Although not a direct client of Wards…

Although not a direct client of Wards at New Romney, further in the chain, the team have been extremely helpful and understanding throughout the house purchase process. I would highly recommend their services to any potential client going forward..

D · 23 September 2024

★★★★★ 5/5

Google

One of the best estate agents I’ve dealt with, the manager is very good, talks a lot , but clearly knows what he’s talking about. I’ve bought and sold 4 properties through this branch and they have always managed to get me a higher selling price than the guide price, so worth the extra on the fees, you just have to see past what might seem like higher fees and trust people that can get the right figure on the sale. Overall highly Recomended

Bill · 11 October 2020

★★★★★ 1/5

Trustpilot

Worst selling and buying experience…

The worst selling and buying experience ever at Wards Rochester/Strood! Avoid this ‘estate agency’ at all costs. Unprofessional, terrible communication, lack of pace, amateur. Don’t be fooled by their reach, there are plenty of other more professional and conscientious agents out there. And never, ever, take any of their partner referrals like Solicitors, they’re equally terrible and will make the process even more stressful. We’d never use them or their contacts again and strongly advise you not to either. Simply awful.

MHA · 6 April 2024

★★★★★ 4/5

Trustpilot

My husband and i have become Landlords…

My husband and i have become Landlords for the first time. Abi and Hamid have guided us through all the paperwork and guidelines necessary to have our property ready for a tenant. Its quite a stressful experience but they have explained everything and have been available whenever we have had an enquiry or worry. Overall, we have been more than happy so far and are pleased to have had these ladies to guide us through.

Mr · 28 September 2021

★★★★★ 5/5

Trustpilot

Excellent customer service and professionalism taking the needs of the customer first and foremost.

I would like to highly recommend Wards Estate Agents in Hythe. We had quite a lengthy and complex buy and sell as the chain both down several times; but with each hurdle Wards stepped up their game to keep things moving and arrange additional viewings. We finally exchanged contracts last week and I would like praise the professionalism, support and knowledge of the team at Hythe. In particular I would like to thank and recognise Darren Cakebread for his excellent customer service, for always keeping us informed on what was happening and guiding us through each step; he added that extra personal touch to get to know us and our needs. I would highly recommend Wards at Hythe as an Estate Agent to use to my friends and family if they are moving in the future.

Bernita · 15 March 2024

★★★★★ 5/5

Trustpilot

Lower Gillingham & Kim Batchelor sale progression

We are returning customers, having made our first purchase through Wards 7 years ago. The selling process was smooth. We sold our house straight away and had an over the asking price offer from the first viewing. All team - Gary Snedden, Kim Sale, Michael Watts, Natalie Jerram, Jenny Stubbs assisted us very well through the process and kept a good line of communication open. I would recommend to others.

Sonata · 14 May 2022

★★★★★ 5/5

Trustpilot

Great help from Wards

Judy was so helpful in progressing the sale of our home, which was a tricky and protracted process. Judy was relentless in chasing down outstanding items and keeping both sides informed of progress. It would have been much tougher without the support of the whole team at Wards

Andrew · 11 January 2023

★★★★★ 4/5

Trustpilot

Really pleased with how wards dealt…

Really pleased with how wards dealt with selling our family home, in particular Honi, James and Jane.

Susan · 7 December 2022

★★★★★ 5/5

Trustpilot

Everything they do is first-class.

Everything they do is first-class. I've just had Graham the manager telling me he's put my offer forward. This company gets itself into top gear straight away. Their whole approach from Emily in the office, Adam & Graham not to be forgotten out in the wilds with us would be purchasers. Magnificent team.

Elaine · 22 November 2023

★★★★★ 5/5

Trustpilot

Fantastic service despite a long and complicated sale

Mine was a very complicated sale due to legal issues which came to light once the sale started. The staff at Wards in Rochester were amazing, helping me through the process despite all the difficulties and dealing with Covid restrictions too. I wouldn’t hesitate to use them again and can’t thank all the staff enough.

Julie · 9 March 2022

★★★★★ 1/5

Trustpilot

Wards Estate agents are garbage

I'm only rating them 1 because you don't have the option of rating them zero or minus. In August 2022 I was given a section 28 notice to quit the flat that I rented through them since early 2021, so not even 2 years. This was just before I went on holiday, so as you can imagine, it ruined my holiday as this was on my mind the whole time. 7 days before my eviction date, 2 of Wards agents let themselves into the flat while I was actually here, so I chased both morons out. Some weeks later, they informed me that the landlord had changed his mind. Also, I reported a seriously broken front door nearly two months ago which still remains broken to this day. My toilet also won't flush, also reported weeks ago, but still in disrepair. My rent has always been paid, and this is the worst service I've ever experienced from any company ever. I believe its because they're a mix of incompetent and racist. I'm having to get legal advice and wasting time out of my busy day to do this. If you're a renter, these cretins will treat you like an animal, I wouldn't recommend these morons to my worst enemy.

Gursel · 7 March 2024

★★★★★ 5/5

Trustpilot

Outstanding Service

I have just experienced what is probably my smoothest transition from one set of tenants to another; at each stage of the process, my Lettings advisor, Matthew Giblin, has been unfailingly helpful and courteous and consistently prompt in responding to my questions. He has provided an excellent service and I extend my thanks to him.

Sally · 26 September 2023

★★★★★ 5/5

Trustpilot

Our sales progressor Maria Meddings…

Our sales progressor Maria Meddings kept us informed every step of the way and did an amazing job in getting the chain moving during the coronavirus lockdown towards exchange and completion.

David · 14 May 2020

★★★★★ 5/5

Trustpilot

Nikki was fantastic when we moved into…

Nikki was fantastic when we moved into our new rental property and the boiler wasn't working. She went out of her way to help us get it sorted, and checked in with us regularly to make sure we were ok. Thanks so much Nikki, highly recommend Wards!

Adam · 13 January 2023

★★★★★ 5/5

Trustpilot

Abi and the team were extremely…

Abi and the team were extremely helpful, knowledgeable and efficient. Our property was let within a week, great communication. We would definitely recommend them.

Nick · 29 November 2021

★★★★★ 5/5

Trustpilot

The staff at Wards estate agent in New…

The staff at Wards estate agent in New Romney and Debbie ( Progressor) have been a tower of strength and very supportive throughout the house buying process. Would I recommend them to others? Yes, without hesitation.

D · 25 September 2024

★★★★★ 5/5

Trustpilot

Had a great experience with Wards

Had a great experience with Wards, Paige kept me updated at all times during the process even when it had escalated to the sales progresser. Nothing was ever toMuch and she helped massively in helping me find my dream home. Thanks for making my home search an enjoyable experience- jo

Jada · 6 September 2022

★★★★★ 5/5

Trustpilot

Excellent support!

Wards were the agent acting for my new property and they have been excellent. Sally Bryant was fantastic at keeping me informed and the recommended solicitor was also excellent. I would have no hesitation in recommending and if I ever move again, I will choose Wards.

Sarah · 1 February 2023

★★★★★ 5/5

Trustpilot

Great experience with George

Great experience with George. Who has been professional and efficient with the entire process, would recommend this team over other competitors. I plan to continue to use their services for the foreseeable, would highly recommend George to anyone in the area looking for their homes to be looked after well.

SK · 3 September 2022

★★★★★ 5/5

Trustpilot

I contacted Kaan to rent my property he…ants

I contacted Kaan to rent my property he found new tenant within 1day , every procedure was highly professional, they successfully moved in within 2 weeks, This is the first time I have used Wards and will definitely recommend Kaan to my friends ;Regards Terence Chellew

Pocahontas · 30 January 2023