Trusted Agent profile · Sevenoaks
★★★★★
502 reviews across 2 platforms
15 Bank Street, Sevenoaks, TN13 1UW, TN13 1UW
Strutt & Parker's office in Sevenoaks, at 15 Bank Street, is rated 4.4 out of 5 across 502 reviews on two platforms, including 56 Google reviews rated 4.7.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
TrustpilotSevenoaks team
Andrew Harwood and his team at Sevenoaks,made the sale of my mother’s house as easy as possible. They showed great patience with our buyers solicitor and pushed to get the sale through, I had a good flow of information and the tenacity of Andrew and his team shone through, it would have been quite easy to lose the sale,but through their diligence we have now completed
5/5
TrustpilotExcellent Service
We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.
4/5
TrustpilotTook 3 attempts to get a call back but eventually worked out.....
Update - I was finally contacted by AndrewHarwood on Tuesday 12th. He was suitably apologetic and arranged to come to appraise our home personally on the 13th which he did in a very professional manner. On this basis, I have upgraded my review from 1 star to 4. Contacted Nicholas on chat service twice, 02nd and 05th Mar to arrange a visit by one of their valuers. No one called back in response to either contact. I was surprised and disappointed and so sent an e-mail to Andrew Harwood on 06th Mar, their Residential Director in Sevenoaks to make him aware and ask someone to call me as matter or urgency. No call back as of 09th Mar. Shocking. If that's how they deal with Sellers, what opportunities being missed with potential buyers??
5/5
GoogleAndrew and Victoria delivered a great service during our attempts to sell our family home in a tough market. Transparent professionalism, often hard to find.
Susan, thank you for your kind words about Andrew and Victoria's service. We're thrilled to hear that their transparent professionalism made a difference during your home-selling journey in a tough market. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
5/5
TrustpilotExcellent Experience with Agne Karuzaite of Strutt & Parker
Agne Karuzaite Strutt & Parker sold our home in record time at pretty much our asking price. She understood the market, did not over promise, was super responsive, was always professional and was very friendly. If you are selling home in central london, we would highly recommend her.
5/5
TrustpilotNewbury Office
Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!
5/5
GoogleWe’ve had a great experience with Victoria so far. She said her stand-out feature was communication and she’s really delivered on that. She’s kept everyone up to date and proactively chased where appropriate.
Thank you for your wonderful feedback! We're thrilled to hear that Victoria's communication has made such a positive impact on your experience. Your trust in our service means a lot to us, and we look forward to continuing to provide you with reliable support and quality service. Kind regards, Strutt & Parker
5/5
GoogleVictoria has been amazing - she sold our property after not having much success with others. She promised me she could do it, and she did! Communication has been fantastic throughout the whole process...she made a stressful time manageable. I cant thank her and the team enough - 5 stars from us!!!
5/5
GoogleWe have been buying a property through Strutt & Parker and were privileged to be dealing with Victoria . Guided through the usual “ Purchase Pain” the assistance she gave liaising with the sellers was outstanding .
Thank you, Martin, for your wonderful review! We're thrilled to hear that Victoria provided outstanding support during your property purchase. Your feedback highlights our commitment to customer-centric service and reliability, and we look forward to assisting you again in the future. Kind regards, Strutt & Parker
5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.
5/5
GoogleOn the purchasing side, we had good a positive experience and a diplomatic process when purchasing a property listed by Stutt & Parker. Contact, comms and overall experience was appropriate for individuals buying/selling larger value properies.
Thank you, Jay, for your wonderful review! We're thrilled to hear that you had a positive experience with our customer-centric service during your property purchase. Your feedback inspires our team to continue providing reliable and trustworthy support to all our clients. Kind regards, Strutt & Parker
5/5
GoogleThanks Charlie for your help and advice which has been really useful. Fully recommended!
Thank you, Kevin, for your kind words! We're thrilled to hear that Charlie's help and advice were really useful to you. Your recommendation means a lot to us as we strive to provide trustworthy and reliable service to all our customers. Kind regards, Strutt & Parker
5/5
GoogleIn a changing world the services from the strutt and parker still holds it's values of giving world class customer care services honest and kind at every stage. A team that is dedicated to serving the public. This is the second time we have used Strutt and Parker and simply you cannot be in after hands Well done Andrew sanalitro
Dear Andrew, thank you for your lovely review, we’re grateful for your confidence in us. Kind regards, Strutt & Parker
5/5
TrustpilotHamish and Amy made marketing and…
Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.
5/5
TrustpilotWe have bought and sold property in a…
We have bought and sold property in a number of different countries, but it's a while since we bought in London. Even though Sarah was acting for the vendor, she was extremely helpful to us throughout the entire process, making valuable introductions to local experts and contractors.
5/5
TrustpilotRecently completed on a house marketed…
Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.
5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
5/5
TrustpilotWe felt we were kept informed
We felt we were kept informed, with a straight bat. Edward Church rang us spontaneously on several occasions when we were confused as to the vendors intent, and kept the deal rolling along. Generous with advice and professional.
5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
5/5
TrustpilotNo nonsense approach
We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could. Whether it be show clients round, pick up keys, or give advice. The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps. I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.
5/5
GoogleOutstanding communication, advice and support on the sale of our [property
Thank you, Jon, for your outstanding review! We're thrilled to hear that you found our communication, advice, and support to be of such high quality during the sale of your property. Your trust in our service means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
5/5
GoogleCharlie and the S&P team were highly professional and attentive throughout every aspect of our recent house sale. If and when we need to move again, S&P Sevenoaks will be top of our list!
5/5
GoogleWe recently asked Strutt Parker of Sevenoaks to appraise our property with a view to putting our house on the market. Charlie Bainbridge came to see our property and was friendly, knowledgeable and helpful plus gave us great advice and answered all our questions. Great service from Strutt Parker.
Thank you, Paul, for your wonderful review! We're thrilled to hear that Charlie provided you with friendly, knowledgeable, and helpful service while appraising your property. Your trust in Strutt Parker means a lot to us, and we look forward to supporting you further as you prepare to put your house on the market. Kind regards, Strutt & Parker
5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
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