5/5
Olivia was wonderful to work with and helped us find a perfect family home in a new neighbourhood. Thank you!!
Agent replied · 25 August 2024
Thank you very much for your 5* google review and we wish you a very happy stay in your new home.
Trusted Agent profile
★★★★★
132 reviews across 1 platform
74, High Street, Sevenoaks TN13 1JR
Savills Rural Sales's Sevenoaks office at 74 is rated 4.5 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.5. Checked 9 October 2026.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
Olivia was wonderful to work with and helped us find a perfect family home in a new neighbourhood. Thank you!!
Thank you very much for your 5* google review and we wish you a very happy stay in your new home.
5/5
Jaina has been our property manager since we bought this buy-to-let apartment from Savills on day 1. She is very professional, conscientious and responses to our requests very promptly. A highly trusted property manager we can count on.
1/5
BOYCOTTING SAVILLS FOR LIFE! I have rented, bought and sold property and I can hand on heart declare I will never engage with Savills again. …
Dear Mr De Silva, We're sorry to hear that your experience with Savills left you feeling this way. … More
5/5
We have got to know both the sales and lettings teams at Savills over the last few months. Both are highly professional and approachable. In particular, Oliver Hodges has been very impressive. He has given us consistently sound advice, and guided us through the sales process with a steady and efficient hand. He has responded to all types of queries quickly - nothing has been too much trouble. Olivia Thomas in the lettings team has also been fantastic - very informative and proactive in helping us find somewhere that suits us as a family. Credit should go to the staff who give viewings as well. Uniformly polite and friendly. The Sevenoaks office is hard-working and positive. We would engage them again without hesitation.
5/5
The degree of professionalism is top-notch. My emails got responses fast, and Kiara was quite courteous and helpful all through the process.
Thank you for your 5* review. I know that Kiara will be delighted with your comments.
5/5
We recently purchased our new property through Savills Sevenoaks and cannot recommend them enough. James was always helpful and remained calm and reassuring even during stressful periods. Thanks for all your help.
That's great to hear and thank you for your 5* review. I know that James and the whole team will be delighted. Many thanks.
5/5
Savills were so incredibly helpful during my purchase process. Oliver was quick, efficient and a pleasure to deal with. When he wasn’t around there was always someone to back him up and keep the process moving and smooth. I definitely recommend using them.
Thank you so much for your 5* review. It is really appreciated and I know Oliver and the team in Sevenoaks will be delighted.
5/5
Olivia Thomas is first class in all the dealings I've has with her - efficient, friendly, professional, knowledgeable
That's great to hear and thank you for your 5* review. I know that Olivia will be delighted.
5/5
Excellent assistance start to finish from Kiara Lewis, Sevenoaks office. Extremely helpful and patient too! Thank you Kiara
Thank you for your 5* review. I know that Kiara will be delighted with your comments.
5/5
Recently purchased a house through Savills and the whole team were great. From my first interest in the property, to the viewing through to the negotiations and drive to completion on the property with the lawyers the experience was top notch. The team were great communicators, responsive and clear. I get they represented me and the sellers constructively, honestly and with integrity. The key hand over and small gift upon completion was a nice touch.PositiveResponsiveness, Professionalism
We really appreciate your 5* review, thank you. David and the whole team will be delighted to hear you had such a great experience.
5/5
Very friendly and professional team, especially Olivia. Really helpful and prompt with replying. Smooth process overall.
Thank you for your 5* review. I know that Olivia and the lettings team will be delighted with your comments.
1/5
Savills visited our house to value it. The agent didn't tell me much about what Savills could offer, we did not discuss the percentage they take upon sale or how the process would work in terms of taking photos, marketing etc. He said he would follow up on email and I received nothing. The lack of communication afterward alongside the low price suggested and the conversations had on the day gave a strong impression that Savills were not particularly interested in marketing our humble home. Since selling our property for a much higher price than Savills suggested we market at we have viewed numerous houses with Savills and they just are not up to par. The people showing you around know very little about the houses, are booked back to back and more concious of the time and getting to their next appointment than letting you look around comfortably. Between checking their watches and suggesting we look in the garden and see ourselves out because another appointment was arriving the service Savills provide is a far cry from their competitors on the market, as well as some smaller agencies who are quite frankly putting them to shame.
5/5
Olivia was really helpful from start to finish, she managed to even speed things up a bit for us. Always pleasant whenever we called and was on hand to answer any questions. Thank you OliviaPositiveQuality, Professionalism
Thank you for your 5* review. It is really appreciated and I know that Olivia will delighted.
1/5
This particular review is for the Sevenoaks branch of Savills which is absolutely dreadful and has caused my partner and I a great deal of stress over the last year or so. We rented a property through Savills in the local area. Before and during the tenancy, they failed to establish a clear relationship between themselves and the landlord which therefore had a constant adverse affect on the communication and problems we faced with the property during our tenancy. From the initial application process and the communication during the tenancy to the eventual process of checking out, they failed in all areas to provide even an average level of service. They ignored calls and emails, often promising to get back to us but they never did. Whenever we did manage to speak with them, we were greeted with rude, dismissive attitudes. They shunned any responsibility they had towards the property, reminding us it was managed by the landlord - however they never seemed to communicate this fact properly with the landlord in question. They were dismissive, unsupportive and on one particular occasion- very sly! Not to mention, the immense pressure we felt from them during the uncertainty of lockdown back in March to sign onto another 12 month tenancy... Overall, do not waste your time either letting your property through this company OR consider letting one of their properties as a tenant. If you do, you’ll wish you’d seen this review sooner. We’ll be making a formal complaint about the individuals involved directly to head office in due course. Thank goodness we’re now settled and happy in a new property with an estate agents that have been great.
Savills try to give the best possible service and we are sorry to hear your feedback. We are currently investigating the comments and issues you have raised in your review.
1/5
Extremely rude, condescending and a bad representative. Would avoid like the plague. …
Well, that's where you're wrong. We do care and I'm not AI. I'm really sorry to read about your experience and I'd love to understand where we went wrong. Do contact me on wpeppitt@savills.com
5/5
John was incredibly helpful in supporting me through the rental process as a landlord. I would strongly recommend.
5/5
Julie Spencer has given me 5 star service throughout my tenancy. When Julie comes to do my 6 monthly checks, she doesn't just come in do her job then go, she takes the time to ask after me & my family, she cares. Julie always listens to my concerns, takes it all on board & gets things done! If I could rate her more than 5 stars then I would.
Thank you so much for the feedback. A 5* review means a lot to us.
5/5
I have been very impressive with the quick, professional and informative service that Olivia and Ben has given me at Savills. Olivia has been able to understand my needs and accommodate them efficiently, she has been very flexible and fitted me in when it suits me. Ben was very punctual and professional during the viewings. I would recommend to others and go through Savills again in the future.
5/5
Olivia has been superb and so helpful though our process!
Thank you for your 5* review. I know that Olivia will be delighted with your comments.
5/5
We had a great time working with Savills, Olivia showed us round a property twice, she was so so lovely, knowledgeable and nothing was too much to ask - even standing in the rain in the dark to check out a garage with us. The paperwork process ran pretty smoothly and we can confidently recommend this estate agents.
Thank you for your kind feedback. We really appreciate your 5* google review.
5/5
I cannot recommend Olivia and the team at Savills Sevenoaks enough. They care about the tenants/buyers needs whilst delivering the best deal possible for the landlord/seller. We will definitely go to Olivia again in the future for our next move.
5/5
Savills Sevenoaks lettings office is 5*. Biggest thanks go to Rebecca Leigh who has been at the end of a phone since I moved into the cottage I am renting through Savills. She is totally unflappable and just solves any problems in an instant, there's never a delay.
Thank you very much for your 5* review. Rebecca and the lettings team are delighted to receive your feedback and we are glad that you are happy in your new home.
5/5
Sam provided exceptional support, assisting us remotely from the other side of the world to prepare the house to the Savills standard.
5/5
Olivia handled everything from original viewings to moving in day brilliantly - seamless process - thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills Rural Sales's Sevenoaks office has 132 reviews across 1 platform: 132 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Savills Rural Sales is rated 4.5 out of 5 across all 132 reviews, and 4.5 out of 5 on Google from 132 reviews, checked 9 October 2026.
Savills Rural Sales, 74, High Street, Sevenoaks TN13 1JR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.