Langford Russell Sevenoaks reviews

Hi Hadley. I have contacted your directly about this now but the reason your emails were not answered was because your were replying to an email, sent to you last year and from an account that is not monitored because it only sends payment receipts! We are grateful though for you raising this and have made some changes internally to avoid this confusion in the future. Thanks. Andrew Roberts - Customer Relations Manager

Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Hello. I am sorry to read your review. I am unable to find you on our system, so wondered if you could get in touch to let me know where it went wrong. Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

Dear Samantha. I am sorry to read your review. From what you have supplied here I am unable to see where we have let you down, but I would like to find out. Are you able to drop me a line with some details of what went wrong please? Thanks. Andrew Roberts - Customer Relations Manager (andrew.roberts@acorngroup.co.uk)

Thank you Yoan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jamie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Thank you Mohammed for the review. Your comments are noted, but would love to know how we could improve specifically. If you have a minute perhaps you could drop me a line at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Dear Tonbridge Padel, Thank you for the great review of our Langford Russell Sevenoaks team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

Dear, Susan Wedlake! Thanks for the great review! All the best, Customer Care Team

Dear David Carr! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

Thank you Amadou for leaving us a 5* review. We are really happy that you were pleased with the service you received. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Dear Giacomo. I have spoken to your Property Manager and she informs me that your landlord had a long list of items that needed fixing before you moved in. He has agreed to do all of these and has done his best to do so before moved in. I believe that there is still one outstanding item which is due to be fixed within the next 7 days. Unfortunately, as we don't manage the property for your landlord, he choses to use his own contractors, but we have kept you updated during the process and will continue to do so until the items have been resolved to your satisfaction. I am sorry that you have not been happy with the service and if I have missed anything, I would be very pleased to hear from you. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk).