Langford Rae O'Neill Sevenoaks reviews

★★★★★ 1/5

Trustpilot

West Hampstead branch

West Hampstead branchThis branch seemingly work on behalf of faceless companies (Countrywide) that seem capable of taking your property without the legal right to do so.(court or bailiff judgements or any paperwork legally allowing them to do so or even contacting the owner of the property) and seems to use very questionable methods and tactics in order to remove your tenents,gain unlawful entry to your property including a hand written sign in your window,therefore breaking and entering seemingly without the correct or in fact any legal court paperwork in order to allow them to do so.They put pressure on you to sell and don't provide you with any legal court judgement at all to explain their actions. They then seemingly dispose and destroy your property and make you homeless without any explanation. Even if you are paying your mortgage monthly in full. This is a disgusting and unethical way to do business and they seem to do the dirty work of other equally unethical companies and could not care about anyone but themselves and give you no explanations for their actions. Unacceptable behaviour and shocking treatment.

Lee · 5 October 2023

★★★★★ 5/5

Trustpilot

We completed our sale via the Stratford…

We completed our sale via the Stratford team last year. A lengthy process during which the team were always helpful and professional. During a complicated and protracted completion Jacob worked tirelessly and with great attention to ensure we all stayed on side and get the sale over the line. I would not hesitate in recommending them if you want a complete service that best ensures you get the best result

FatBoyW · 2 March 2021

★★★★★ 1/5

Trustpilot

Don’t trust this company anymore

I have a very terrible experience with this company in St .Albans ! I was cheated by the salesman Sujad Hussain which told me to add the property buying offer is just for his favour or owner , not me ! Actually he didn’t fully notify me what the seller’s reply for my offer negotiations so , at the meantime,the other buyers keep on viewing the property even the seller get my offer ! ( this offer was told by this salesman said which seller request this amount) After my offer failure , this salesman told me that there was buyer offer higher to the sellers and actually the seller told him that the offer he told me to put was ONLY JUST MINIMUM REQUIREMENT for his consideration before he make the decision …OMG …my offer to seller is just for fun…if he told me before the whole story , I will sure change this offer ..I couldn’t imagine a salesman quality like this company…..

Simple · 1 October 2023

★★★★★ 2/5

Trustpilot

Distressing

Individually super people, as a bunch totally hopeless and extortionately expensive.I contacted Marlborough branch to get a rental valuation. Amber came out and was charming, saying she had someone who would take the property immediately. I gave strict instruction as to what I required and that was acknowledged but totally ignored. Conditions that were intrinsic part of the contract ignored saying afterwards that they don't take up sureties even when it is part of their contract. One of the conditions was that everything was to be in hard copy but I only received the rental agreement three weeks after the tenant moved in. Extra keys were cut contra to my instruction and the agent, Karen, took it upon herself to collect the keys from a key safe, ensuring that my contracted cleaners could not gain access on the day and I live 250m away. Hopeless, charming but hopeless. Don't go there, it is expensive and they ignore all instruction, even charging over £300 to print out a tenancy from a template. There are other independent agents locally and go there for service and peace of mind, rather than be ignored and taken to the cleaners.

John · 25 September 2023

★★★★★ 5/5

Trustpilot

Nick is easy to work with

Nick is easy to work with, always professional and understanding while waiting for PCC approval with any work needed to the property.

Cheri · 1 May 2024

★★★★★ 5/5

Trustpilot

Giving Harleigh Doherty in rentals an easy 5*…

Giving Harleigh Doherty an easy 5* review!Our rental had been very problematic and frustrating and when Harleigh took over the day to day management she used her plentiful supply of common sense as wellas backbone to deal with our tenant and make our lives much more peaceful. Harleigh’s speed of response is very impressive, she is extremely competent and at the same time a delight.

Gillian · 30 July 2024

★★★★★ 5/5

Trustpilot

Property Manager

I confirm that Tia Manger (Senior Property Manager) was the property manager for my property rental in Westcott from 2018 until I sold it in April 2024. I further confirm that Tia performed her duties in professional manner which I found invaluable. I would have no hesitation in employing Tia again should the circumstances arise. In the meantime I wish Tia every success in her future endeavors.Best regards,Gareth Norman

Gareth · 14 May 2024

★★★★★ 5/5

Trustpilot

Another year another success

Another year another success. The Lettings team ( David in property management , Nadya, Vicky, Roni, Paula and the rest of the team) in St Albans are very professional and helpful. I would highly recommend them if Lettings is what you need.

Mimi · 8 November 2022

★★★★★ 5/5

Trustpilot

Exceptional service and support from Danish

Danish Ashraf, has been absolutely fantastic to deal with. He’s been exceptionally helpful, incredibly responsive, and always professional. His support has made a real difference, everything has been handled efficiently and with care. It’s reassuring to know someone so reliable is managing things. Thank you, Danish!

Laura · 22 April 2025

★★★★★ 5/5

Trustpilot

He was really kind and helpful !!!!

Guia · 28 April 2026

★★★★★ 5/5

Trustpilot

Mandy is a cooperative manager and a…

Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.

Ghassan · 14 April 2024

★★★★★ 5/5

Trustpilot

Always helpful in providing suggestions and/or getting us the help we need

Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)

Duygu · 1 May 2024

★★★★★ 5/5

Trustpilot

Good Service

We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!

Elliot · 27 October 2025

★★★★★ 5/5

Trustpilot

Aggie has been a tremendous help and…

Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄

Customer · 24 February 2022

★★★★★ 5/5

Trustpilot

Great service

Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.

N · 17 December 2022

★★★★★ 5/5

Trustpilot

Chloe Gorton

Chloe Gorton has been a highly responsive account manager.

Mark · 28 October 2024

★★★★★ 5/5

Trustpilot

Jocelyn has been brilliant in the…

Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.

Celia · 22 February 2023

★★★★★ 1/5

Trustpilot

Appalling

Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing

Philip · 18 May 2022

★★★★★ 5/5

Trustpilot

Tia Gooden is our PM and every time we…

Tia Gooden is our PM and every time we have had to deal with her, her service and delivery has been exceptional.

Tufayel · 20 February 2020

★★★★★ 5/5

Trustpilot

Incredibly Diligent and Helpful!

Anca has been incredibly helpful at all times, ensuring that we have been happy in our property since day.

Ollie · 24 April 2024

★★★★★ 5/5

Google

We recently sold our family home through Langford Rae O'Neill and always found them very professional, friendly and supportive. There was excellent communication throughout the whole process, effective marketing of the property and great words of advice! I would highly recommend Chris and his team to anyone hoping to buy or sell in the Sevenoaks area.

Yvonne · 25 March 2019

★★★★★ 1/5

Trustpilot

Extremely unprofessional company

Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding

Lindsay · 5 October 2025

★★★★★ 5/5

Trustpilot

David Whiting is very helpful and very…

David Whiting is very helpful and very friendly. Thank you for your help, a great property manager.

P · 29 May 2024

★★★★★ 2/5

Trustpilot

Unimpressed

The agent was very prompt in responding to my request to have some issues looked at. The maintenance man came to look and said he would send in his quote. This was over a week ago now and I have not heard a thing. Some issues raised with the maintenance man when he was here were at best met with an apathetic “can’t do” approach.

Christine · 5 June 2021