Langford Rae O'Neill Sevenoaks reviews

★★★★★ 3/5

Trustpilot

Misleading Estate Agent - Amersham.

I am angered how this firm do not service property before placing on the market - If they did - they need to do better. Reason - 2x in one year my brother has fallen from one of their properties / injured their self. Flat - top to bottom with no balcony barriers & Staircase - broken with no degree of checking stairs Both should be reviewed before placing on the market.Both properties are still on the market even with issues. - If you need to contact us - Units 1-7 PO6 1EFBE AWARE - This Estate Agent Is Misleading / Faulty.

-- · 6 June 2023

★★★★★ 5/5

Trustpilot

Danish is very helpful and sorted our…

Danish is very helpful and sorted our issue quickly.

Brooke · 22 October 2025

★★★★★ 5/5

Trustpilot

Hanptons Islington are a great letting…

Hanptons Islington are a great letting agency. I have consistently dealt with George for almost 20 years. Together with Victoria they are a pleasure to deal with. They evoque trust, the opposite of some local estate agents. Rare to say this about an estate agent. Try them!

Stewart · 4 June 2024

★★★★★ 5/5

Trustpilot

Great experience

Jason was excellent to work with - reliable, organised, honest - key attributes that I hadn’t experienced before with London estate agents who were always quite the opposite. Jason followed up promptly and always kept us updated throughout the process. Jason worked tirelessly to help us complete before our Christmas deadline and went above and beyond for us. Thank you for all that you did. We are thrilled to be out of london and in our lovely new home in the country!

Victoria · 16 January 2021

★★★★★ 5/5

Trustpilot

Sarah Golder has been fantastic in…

Sarah Golder has been fantastic in resolving a sensitive deposit dispute. She has kept us informed, advised and looked after throughout and has been professional and personable at every step. We are ver grateful to Sarah and have full confidence going forward, knowing that she and her team are so diligent on behalf of their clients

Barry · 27 October 2023

★★★★★ 5/5

Trustpilot

Exceptional service

Our property manager, Lucy, is a pleasure to deal with. We have had a few issues recently with heating etc and Lucy has been extremely competent and helpful every time we need to get in touch. The issues are dealt with promptly and efficiently and it makes our lives so much easier to know we have such a friendly, approachable person looking after our needs.

Amanda · 26 January 2023

★★★★★ 5/5

Google

Chris and his team at Langford have been outstanding in facilitating our move, especially given the uncertainties during and after the lockdown period. We bought our property through Langford and in-spite of lockdown we were able to keep in touch with our sellers through them without any glitches. I would particularly recommend their friendly yet professional team, efficient communication and flexibility in accommodating our various requests. There were times when the chain was perilously close to falling through but their advise helped to calm things down and keep things progressing. Overall a big thank you to Chris & his team and good luck! Bonny.😊

Anasua · 10 October 2020

★★★★★ 1/5

Trustpilot

Bad for tenants / perfect for landlords

They would defend or turn a blind eye for their client-landlords even if they are being unfair to the tenants. Customer is king with them so be aware if you are using them to rent a place.Five stars if you are a landlord reading this! Best estate agent for exploiting tenants!

Emma · 20 January 2024

★★★★★ 5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience with Hampton Agent Management. From the start, their service has been professional, efficient, and genuinely supportive. Communication has been clear and consistent throughout, which made everything feel straightforward and stress-free.

PraiseGodNkomo · 18 March 2026

★★★★★ 1/5

Trustpilot

Their agents stood me up

Their agents stood me up. Called two days before the appointment to change it, and then they didn't show.What a shame.I suspect this was because I had a chat with their mortgage broker that day, who explained my mortgage capacity wasn't that high considering my salary... They could have just told me they weren't interested in pursuing me as a customer instead of not showing up at all.What I didn't mention to the mortgage broker is that I own over 10 properties in 3 countries and have enough cash to finance purchases up to 1M.Thank you

WhiteSwan · 20 December 2022

★★★★★ 5/5

Trustpilot

Millie and Clapham

Millie and the team in the Clapham Office have been a huge support through selling my home. Their advice and marketing was superb; Millie kept me calm if there were any problems along the way. She was wonderful, positive and a pleasure to work with. She ensured I was updated regularly until we completed. Thank you

Suzi · 21 July 2023

★★★★★ 5/5

Trustpilot

Bath property management

Melanie has been looking after management of our house in Bath since the start of the year. She deals with any issues as they arise, efficiently and smoothly, keeping me in the loop as and when needed. She has made the whole process hassle free for us, and I have comfort knowing that the management is in safe hands. It's a great service, thanks Melanie.

Neil · 23 September 2022

★★★★★ 5/5

Trustpilot

Exception service

Daniel Johnson @hamptons Harpenden has always been diligent and follows up with me on anything I raise. Exceptional service and really polite while a very patient person. I am very grateful and very thankful that he manages the property. Thank you Daniel.

Sam · 21 May 2024

★★★★★ 1/5

Trustpilot

Avoid to use Hampton as a tenant or landlord

The worse Letting agency that I have used in UK. When I make my offer and we have agreed for the price with confirmation email from them, they have informed after 5 days that they had better offer, they never remove from advertisement. According my tenancy they never fix the heating problem in the flat and they said me to buy a heater. Before the check out they advice me to use their own professional cleaning charging me £265 for one studio (after a research on online it's only £130). and at the end they try to charge me for FWT and when I informed them that I will send for dispute they increased the amount. Avoid to use this agent.

Efi · 29 September 2022

★★★★★ 5/5

Trustpilot

Kellie Williams has been managing my…

Kellie Williams has been managing my property for the past year and at all times is professional and efficient. She is always quick to respond to queries and uses initiative when required. I’m lucky to have her managing my property. Thank you Kellie.

Sara · 21 April 2024

★★★★★ 1/5

Trustpilot

NOT RECOMMENDED

NOT RECOMMENDED. These people will charge you a fortune in management fees for absolutely nothing. I have had to do all the emailing and sorting out from overseas despite paying for a full management service. I have complained but been ignored. I have asked for my complaint to go into the formal complaints procedure but I am still ignored. Classic attitude of companies these days. They just ignore your complaint. No customer service at all.

Bonita · 19 March 2023

★★★★★ 1/5

Trustpilot

I would leave zero stars if I could

I would leave zero stars if I could. Had my property on the market for 8 weeks with them, 3 of which were over the summer holiday. They undervalued initially then asked me twice to reduce the price despite an identical house selling for £75k more than they had valued mine at. Did nothing to pro actively market and seemed interested only in the commission they wanted to make. Then sent me an email telling me as I would not reduce the price any further they were withdrawing their services. Just abhorrent behaviour. DO NOT USE.

Greg · 21 October 2024

★★★★★ 5/5

Trustpilot

My property manager Max is very efficient

My property manager Max is very efficient and promptly resolves any issues I might have. Old properties come with their share of problems, but I’ve always had the issues raised on the app resolved quickly.

Priya · 15 August 2024

★★★★★ 5/5

Trustpilot

Great service from Cheltenham PM Hub

We moved into a house which had quite a few challenges. Thanks to the helpful, professional and friendly team at the Cheltenham PM Hub, especially Jennifer Powell, these challenges have been addressed and we can now enjoy our lovely new home. Thank you Jenny and your team for all the help. We truly appreciate it.

Mrs · 7 June 2023

★★★★★ 1/5

Trustpilot

as u all know that some people are new…

as u all know that some people are new to uk so we are new to uk and we contact this agency for letting they used to show us a home and we submitted all the documents at the end they said that we will not give home to u and we deposited 600 pounds and we did not get the deposit back this is the worst experience we had with this agency and if any contacting this agency do not connect with them.

Mallireddy · 20 September 2024

★★★★★ 5/5

Trustpilot

Quick resolution

Danish in the property management team quickly resolved some issues we had with the house we are renting. His communication was great and he looked to resolve them as soon as he could, following up to make sure they were resolved with the contractor.

Anna · 26 November 2025

★★★★★ 4/5

Trustpilot

Sandra McCrae

Sandra McCrae - leaving a tenancy is never easy but leaving one under harder stressful circumstances was made easier with the clear and courteous communication from Sandra. Sandra has been so helpful and so kind and I appreciate how much she did to help myself.

Hayley · 22 January 2024

★★★★★ 1/5

Trustpilot

we've got very negative experience as tenants, the agent was lying to us, causing us quite a lot of anxiety.

TLDR: we've got very negative experience as tenants, the agent was lying to us, causing us quite a lot of anxiety. After reference check, and accepted offer, the landlords kept delaying signing the contract for over 3 weeks. The agent (Evelyn Aragundi) communicated to us that there are no reasons for the delay, and motivated the delay with very interesting arguments "so we have everything confirmed", "they are really relaxed personalities", "they're currently travelling,", "they're very busy people", "there's no reason for this as such, I mean it's not like they're unsure". After some very involved week, we've got an email from a manager (James White) of the agent saying that "date was a bit vague until a more conclusive timeframe was confirmed".That clearly demonstrated that agent lied to us, stating that "so we have everything confirmed" while it was not. We wont make an offer in the first place, if we knew that. Worst of all, during the process we've seen no intention to clearly comunicate situation to us, and no intention to find a solution that would work for both parties.

Arsenii · 18 September 2024

★★★★★ 5/5

Trustpilot

Very helpful!

Just moved into our new home and had some issues we needed help with. Emma Martin, Senior Property Manager, was very helpful, prompt and we were impressed with how quickly and efficiently Emma was able to help us get things sorted. Great and clear communication. Very grateful.

Stillwater · 5 December 2023