Trusted Agent profile · Sevenoaks, Kent
★★★★★
86 reviews across 1 platform
109 High Street, Sevenoaks, Kent, TN13 1UP
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Sevenoaks, Kent, at 109 High Street, is rated 4.9 out of 5 across 86 reviews on 1 platform, including 86 Google reviews rated 4.9.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
GoogleGreat staff. Always willing to go the extra mile to get the Sale done. Great advice and support
Dear Darrell , thank you for your wonderful review! We're thrilled to hear you appreciated our staff's dedication and support. Your feedback motivates us to continue providing exceptional service. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleWe first encountered Tom when we viewed our new house and appreciated his warmth, help and genuine nature - the process of purchasing was smooth and we constantly felt supported and backed by Andrew's. Tom made what could have been a …
Hi Lucy, what a fantastic review! We are so pleased to see that Tom has been by your side every step of the way, from viewing all the way through. It's also brilliant to see that John was on hand to help and support you too. Wishing you all the best in your new home. Thanks, Rhys
5/5
GoogleAndrews were brilliant throughout the whole process of my sale, Alex especially was always on hand whenever I needed anything. Would highly recommend.
Dear Tom, Thank you for your fantastic review! We're thrilled to hear about your positive … More
5/5
GoogleAndrews were incredibly helpful with all stages of our house purchase. Sophia specifically was amazing and very supportive.
Hi Hannah, thank you for your wonderful review! We're thrilled to hear about your positive experience with Sophia and our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes!
5/5
GoogleWe had a fantastic experience working with Alex during the purchase of our property. He was professional, proactive, and incredibly helpful throughout what can often be a stressful process. …
Thank you, Nkem, for your wonderful feedback! We're thrilled to hear about your positive experience with Alex. Your recommendation means a lot to us, and we're glad he could assist you smoothly through the process. We appreciate your trust in Andrews Sevenoaks! Best wishes , Lisa
5/5
GoogleAfter the sad loss of my Father, I had to sell his house. After getting the 3 valuations , Andrews was the only one that followed it up ! My thanks goes to Zena for that. She was always at the end of the phone or email to help with the ups and downs . And after 6 months we finally completed yesterday. Thank you again Zena and the Andrews team .
Dear Julie, Thank you for your kind words and for sharing your experience. We're glad Zena and our team could support you during this time. Your feedback is greatly appreciated. Best wishes, Jake
5/5
GoogleWe bought our first home through Andrews a few weeks ago. Zena and Tom were brilliant start to finish, I can’t recommend them enough. Thank you for making our first experience so brilliant
Hi Jemma, congratulations on your first home! We are so pleased that we were able to play a part in it. Zena & Tom will really appreciate seeing your kind feedback. Thanks, Rhys
5/5
GoogleWe had a fantastic experience with Alex while buying our first home. From start to finish, he was incredibly helpful, proactive, and supportive throughout the whole process. Alex regularly chased solicitors on our behalf, arranged numerous …
Thank you, Thomas, for your wonderful feedback! We're thrilled to hear about your positive experience with Alex. Your satisfaction is our priority, and we're glad he could make your first home-buying journey smoother. We appreciate your recommendation and look forward to assisting you in the future.
1/5
GoogleI had a really bad experience with an agency that lacked transparency during a flat purchase. The issues began when unclear maintenance charges led to approximately £4000 in additional costs, ultimately forcing me to withdraw from the transaction. Rather than clarifying these issues, the agency simply relisted the property. They also pushed their mortgage broker on us, who secured a subpar deal and failed to update us on potential savings from decreasing interest rates over a three-month period. Communication was extremely poor, culminating in rude email exchanges. The whole ordeal was very disheartening, and I advise others to be wary of this agency. They seem more focused on earning from clients through non-transparent practices and misinformation. Had we known about the expected doubling of service charges and the negative balance in property’s management accounts, we would have reconsidered our offer and perhaps chosen not to engage a conveyancer. We were the second purchaser to withdraw; I hope future potential buyers receive the full, honest disclosure from the outset.
Hi Sylvia, thank you for taking the time to leave us your feedback, sorry that you felt the need to rate your experience one star. We have looked into your comments and are disappointed to see that you felt your acquaintance did not receive the support expected, throughout the purchase. Of course we will continue to work with yourself/your acquaintance to find a suitable property where possible. Thanks.
5/5
GoogleOn this exchange I was the buyer and my experience of the Sevenoaks team (Roger, Zena and Tom) has positive. They know the area well and genuinely felt that they were looking out for me for a good home. They were realistic about the market and condition of the place and always keep good communications. I think anyone would be in good hands with Sevenoaks Andrews.
Thank you, Van T Nguyen! We're thrilled to hear that Roger, Zena, and Tom provided you with a positive experience. Your kind words mean a lot to us. Enjoy your new home!
5/5
GoogleZena and the team were great when I was selling my house. I bought it from them too. It was not an easy sale my end due to personal circumstances but Zena had me on the phone multiple times a week asking for her assistance and always did what she could to help. 10/10. Would recommend and having used them 3 times in the past for both selling and purchasing; safe to say I’d use Andrews again in the future when I need them!
5/5
GoogleOur experience with Andrews has been nothing but positive. Every interaction on the phone and via email has been nothing but helpful, kind and reassuring. Tom P has made both of our first experience with an estate agent a very positive one. Thankyou all very much!
Thank you, Ella Mae, for your wonderful feedback! We're thrilled to hear about your positive experience with Tom P and our team. Your satisfaction is our priority, and we’re grateful for your kind words. Looking forward to assisting you again in the future! Best wishes, Jake
5/5
GoogleRecently completed our purchase on a property via Andews. All members of the Andrews Sevenoaks are very professional, they’ve gone above and beyond with our enquiries. Thank you Zena and Roger. The sales won’t happen without all your help.
Look forward to carrying on working with you in the future. Roger Good afternoon Yuan Ma, thank you for taking your time to leave us a review.
5/5
GoogleI had a great experience with Roger, Zena and Tom at Andrew’s Sevenoaks. They were friendly, professional and always available to answer my questions. I highly recommend them to anyone looking for a reliable estate agent.
Thank you, Alex, for your wonderful feedback! We're thrilled to hear about your positive experience with Roger, Zena, and Tom. Your recommendation means a lot to us, and we're here whenever you need assistance. Best wishes, Lisa
5/5
GoogleWe bought our property from Zena over 10 years ago. We were so impressed with her efficiency and helpfulness that we went back to her to sell the property recently. She gave us good advice and kept us informed throughout the process. She and the team in Sevenoaks are friendly, professional and competent. A definite recommend.
Hi there, thank you for taking the time to write us a lovely five star review. I am so glad to hear Zena made such a good impression that you came back to her 10 years later, she will be thrilled to hear this! Fantastic to hear she has … More
5/5
GoogleZena was our agent from the Sevenoaks office and she was great. Extremely knowledgeable, knew her market and the local area very well. She was very easy to get on with and communicated to us often and well. We got a lot more information about the progress of our sale from Zena than our own solicitors! Zena was tenacious, patient and driven. Would highly recommend her.PositiveProfessionalism
5/5
GoogleZena was superb at our viewing. Very helpful to us there and then and also afterwards with our purchase. From the very beginning, she always been very prompt and kept us updated on the progress. …
5/5
GoogleOur experience of buying our home with Taylor was fantastic. She went above and beyond in communication between us and the seller. As a result, Andrew's is at the top of our list for when we come to sell!
5/5
GoogleZena was superb at our viewing. Very helpful to us there and then and also afterwards with our purchase. Couldn’t thank enough! …
5/5
GoogleWe recently viewed a house through Andrews. Very professional service but so friendly and welcoming at the same time. Unfortunately the house wasn't for us but since we have had several other options sent through. Very attentive and really understand our needs and what we want from a house. Customer service from Callum was amazing!
5/5
GoogleThank you Zena and Roger for your help throughout the house purchase process. Always available to answer any query big or small, always with the intention of coming to a solution that works for everyone 👍🏼 …
5/5
GoogleZena and Tom at Andrews Sevenoaks have been fantastic. Nothing was too much trouble and we were always called back and kept up to date. Thank you for making this journey run as smoothly as possible.
Hi Jay, brilliant to see you've had a great experience with the team in Sevenoaks, particularly Zena and Tom. We are so pleased to know we've been able to help you throughout your journey. Thanks, Rhys
5/5
GoogleWe recently sold our property of 26 years through Andrews in Sevenoaks, the team were great, right from the start until the end of the process, we would definitely recommend them to anyone. Thanks again, especially Roger, Zena & Graeme.
5/5
GoogleOur experience of buying our home with Taylor was fantastic. She went above and beyond in communication between us and the seller. As a result, Andrew's is at the top of our list for when we come to sell!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Sevenoaks office has 86 reviews across 1 platform: 86 on Google.
Andrews Estate Agents Sevenoaks is rated 4.9 out of 5 across all 86 reviews, and 4.9 out of 5 on Google from 86 reviews.
Andrews Estate Agents Sevenoaks, 109 High Street, Sevenoaks, Kent, TN13 1UP.
