5/5
My viewing with Adem was amazing
My viewing with Adem was amazing, he was very professional and it was a great conversation both online and in person. Great service. Thank you for your time Adem.
Trusted Agent profile · Selsdon Road
Verified
★★★★★
1,334 reviews across 3 platforms
7 Ye Market, Selsdon Road, CR2 6PW
Streets Ahead's office in Selsdon Road, at 7 Ye Market, is rated 4.6 out of 5 across 1,334 reviews on three platforms, including 170 Google reviews rated 4.6.
170
Reviews on Google
This office
240
Reviews on Facebook
Business-wide
924
Reviews on Trustpilot
Business-wide
Every review we hold for the Selsdon Road office, from every platform, shown as written. First names only.
5/5
My viewing with Adem was amazing
My viewing with Adem was amazing, he was very professional and it was a great conversation both online and in person. Great service. Thank you for your time Adem.
5/5
The agent working with me
The agent working with me, KayCee is so professional. I like the way she adapts her communication styles and methods to suit my needs. She is so respectful and civil in her conduct and in the way she arranges property viewings. She is indeed a great asset to this company which I have come to love and trust with all my renting needs.
5/5
Jasmine has been very help and…
Jasmine has been very help and attentive with my searches and enquires, she shows that she cares about the customer and I am happy with my experience with her.
5/5
Jasmine was a pleasure to deal with in…
Jasmine was a pleasure to deal with in her role as an estate agent, she helped ensure any enquiries or needs I had were dealt with promptly, 0 complaints.
5/5
Kacey was very kind with us
Kacey was very kind with us, supportive and prompt with all the documentation requirements with the application for a smooth process, great experience!
5/5
Joshua was a pleasure to work with…
Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.
Dear Sophie,Thank you for taking the time to leave us a 5 star review. We are thrilled to hear that Joshua provided a positive experience. Your feedback means a lot to us and helps us continue to provide excellent service.We look forward to helping you again in the future!Many thanks,ZoePA to Directors.
5/5
Lovely team!
Paige was extremely helpful and insightful and I was very comfortable the whole time thanks!
5/5
As a seller we found Ollie and his team to be efficient, friendly and professional. Would highly recommend and use again.
Rosemarie, thank you for your kind review. We’re so pleased you found Ollie and the team efficient, friendly, and professional. Your recommendation means a great deal, and we’d be delighted to assist you again in the future.
5/5
When we met Oliver to sell our bungolow we immediately realised we should have gone to RWW Northiam Office straight away. We cannot praise Oliver, Kevin & Roz enough. They are a very professional and efficient team. Kevin in particular helped to keep our stress levels down. We have no hesitation in highly recommended them as a team the best we have ever used. Thank you to you all.
Irene, thank you so much for your kind words and recommendation. We’re delighted that Oliver, Kevin, and Roz were able to support you and make the process as smooth as possible. Your praise means a great deal to our team, and we’re so pleased we could help with the sale of your bungalow.
5/5
Very Helpful
Tyrique made the experience very easy and was very communicative throughout the whole process, he was polite and helpful.
5/5
Great staff
Great staff. I got full support from the agency in finding a home. Thanks Kacey Davis for your patience and support.
5/5
Thankyou Adem
I want to give a huge appreciation to Adem, who has helped us find our forever home, he provides a brilliant service & always keeps in touch and up to date with us also he’s very easy to trust and make you feel comfortable in the process of renting and finding a property. Thankyou very much Adem for helping us we really appreciate you.
5/5
Streets Ahead - Haraan
We have been working with Haraan at Streets Ahead on the purchase of a property, and the process so far has been great. He's been very receptive, fast, and really considerate throughout. He stayed late so we could have a second viewing at very late notice, which allowed us to make the decision to put an offer in, and the whole experience has been really easy and smooth.
5/5
Thanks Lanaya
Big thanks to Lanaya! She professional agent, very helpful, always replying in few seconds, always finding way to help, very active!
Dear Oleg, Thank you for leaving us a 5* review. We're so glad to hear Lanaya's professionalism, responsiveness, and dedication made a great impression. We'll be sure to pass on your thanks, she’ll really appreciate it! Kind regards, Zoe Streets Ahead
5/5
Thanks to Ollie and Roz, we have eventually achieved our move. Despite many hurdles along the way, we are very pleased with our new home.
Jacqueline, thank you for your kind words! We’re so glad Ollie and Roz could support you through the hurdles and help you achieve your move. It’s wonderful to hear you’re happy in your new home, wishing you all the best for this exciting new chapter
2/5
How standards have slipped
SA sold our first house after a horrible experience with an independent agent in such a professional manner that we immediately went to them when we wanted to move again. Oh how things had changed - we were left feeling that we were dealing with a used car salesmen and decided after the valuation and hard sell spiel to go elsewhere. Despite signing on with another agent, we were called by SA every few weeks to see if they could “help” The second lockdown caused the sale to fall through as I’m sure was the case with many others. We decided to put any sale on pause. Duly noted by SA who were straight on the phone with a proposition to sell to a developer for a value over our asking price as they had secured property a bit further down the road for the same purpose. We said we would think about it but we had calls every day again with the hard sell, and almost intimidating like some time share companies have been known to act. The pestering continued, we ended up rejecting the offer. Fast forward to this year, we are still in our house, and a phone call from SA asking if we would be prepared to let someone who is very interested in our area look at the house. We decided we had nothing to lose. The family were lovely, loved the house and wanted to make an offer - even though we were not thinking of moving any time soon, they were serious about the house. Trouble was the offer was less than we had originally been valued at - the “buyer” was basing his offer on old data from an online site. Bearing in mind at this point we had no contract with SA to sell on our property, we said thanks but no thanks. The phone calls continued for weeks afterwards, hounding us and trying to pressure us to selling for significantly less than we had originally been on the market for.This agency now only thinks of money, customer satisfaction does not matter and its obvious you don’t even have to be on their books. Will not use them again
Hi Jen, thank you for taking the time out to share your experience with us. My name is Jandyr and I look after marketing and customer experience. It would be really helpful to get further insights into your most recent experience with us - our priority has always been to deliver exceptional customer service and experience, so I apologise if the standards were not upheld in this case. My email address is jandyr.solorzan@streetsahead.info. Please don't feel obligated to reach out, I would just like to make sure this doesn't happen again moving forward. Regards, J.
5/5
Kacey was very professional,good at…
Kacey was very professional,good at customer service and helped me alot
5/5
Aibha was very efficient and…
Aibha was very efficient and professional in helping me get accommodation as a first time resident in London.
5/5
Adem was really helpful and patient to…
Adem was really helpful and patient to help us find our current home. Thanks much
5/5
Professional
Ava has been an absolute star. Always ready to help with a friendly face. Her professionalism is second to none. I definitely recommend Ava.
5/5
Excellent service from Adem and Ethan
Really happy with the service from Adem and Ethan. They have both been really proactive, keeping me updated throughout and always being honest and clear about where we are with everything. They have been supportive of our plans to move and have given us great advice along the way. Would definitely recommend them both!
5/5
Amazing Service
I had an amazing experience with streets ahead, I did not end up finding my home with them however throughout the process my agent George Barnes was so helpful, very responsive and he always sent me emails with properties that matched my exact requirements. It's so nice to see estate agents really caring about their clients again and not just motivated by money! Thank you so much George you have made this experience worth while and taught me what to look for in a real estate agent! :)
Thank you for your lovely review. I will pass your comments on to George. Thanks, Laura
5/5
Great service
Adem was next level, quick, reassuring and efficient. No time wasted yes please!
5/5
A huge thank you to Oliver and Hattie for getting our sale through by the stamp duty deadline, despite the incredible workload pressure on our solicitor. They went above and beyond to keep the sale moving and were proactive when we had unexpected delays. We were particularly impressed with the teamwork, both were always fully up to speed with our sale's progress. We would have no hesitation in recommending Rush Witt Wilson Northiam; the perfect team!
Many thanks for your review Helen, it is much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.