Hunters Selby reviews

★★★★★ 5/5

Google

Hunters Selby were so professional from start to finish! We were selling and buying at the same time, they communicated everything that we needed to know promptly and made the whole process stress free! We would definately recommend and would 100% use Hunters again. A brilliant service!! Thanks for everything. Sarah & Jason

Sarah · 25 October 2019

★★★★★ 5/5

Google

We have just purchased our first home through hunters. Found the whole experience great. They weren't pushy and helped us out throughout the entire process. They kept us informed and explained everything. Special mention to James and Lisa for all their help. Would definitely recommend.

Rachael · 24 October 2021

★★★★★ 5/5

Google

Everything was handled very professionally and responses to anything was quick and efficient. On move day they even opened property to allow movers to start unloading before we arrived,perfect All staff we contacted were friendly and professional

Jim · 24 October 2022

★★★★★ 1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint · 26 September 2026

★★★★★ 1/5

Trustpilot

Lack of understanding of regulations and invasion of GDPR

Despite confirming over the phone that my offer was accepted, Hunters refused to provide written confirmation or a memo of sale because I chose not to share my ID and other sensitive information prematurely. They claimed this was required for anti-money laundering purposes, but such checks are only necessary further along in the process, not before providing written confirmation of an accepted offer. This was despite me already providing a Decision in Principle and written confirmation from my financial advisor. Their insistence on irrelevant information at this stage is a major red flag. To make matters worse, their response was extremely unprofessional, with no attempt to resolve the situation. Based on this experience, I cannot recommend their services.

Ozgur · 15 January 2025

★★★★★ 1/5

Trustpilot

Avoid Hunters like the plague!

Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.

Anon · 30 January 2021

★★★★★ 5/5

Google

We are buying a house which is looked after by Hunters and the help that we have received, particularly from Lisa has been superb! Always friendly, patient and happy to answer our 1001 questions. The process hasn't always been straightforward but Lisa's tenacity and dedication has made things move much more quickly.

Thomas · 25 October 2019

★★★★★ 5/5

Google

Hunters were great, they really went above and beyond to keep things moving forward and completing. We were fully kept up to date by James and Lisa of the sale and were a massive support with the full purchase chain. Without Lisa I don’t think the sale and our onward purchase would have completed. Massive thank you from us

Liam · 25 July 2024

★★★★★ 5/5

Trustpilot

So happy with the service from Hunters…

So happy with the service from Hunters so far! Stephen has taken such good care of us and nothing has been too much trouble! From the beautiful photographs to showcase our home to the check in calls & emails to keep us in the loop! Selling a home can be incredibly stressful and it’s so lovely to have an estate agent that you know is working very hard in the background to get results! I would highly recommend Hunters! As they were also recommended to me.

Adele · 8 January 2025

★★★★★ 1/5

Trustpilot

Greedy company.

Greedy company-Hunters. They will hunt your money in any ways even if the landlord didn’t tell them to do so. I had a very bad experience from them. Listed below are the samples of how greedy they are with money: 1. I have to pay for the decorations stuff (paper wall) which was caused by normal wear and tear as we used the property for 2-3 years. Good thing, our landlord told them not to deduct us. 2. I have to pay almost £400 after leaving the house. This is because the house has been vacant for 2weeks and the new tenant didnt come straight away after I left. Or maybe they need to sort out the wall paper/ house cleaning first and it would take time to complete everything. Unfortunately, Hunters was asking us to pay the 2 weeks even though we didnt use the property and handed over the keys to them on our last day. Good thing, our landlord is kind, he asked hunters that there is no need for it. 4. I paid mattress collection even if that wasnt from us. We left the property with our mattress and someone just threw it in the property. Apparently, I had to pay for it, so I just paid it because they giving me headache and stress. They might take legal action if £30 was not paid 🤷 5. Because I didnt finish the contract, I paid £480 to Hunters for them to re-advertise the property. My previous rent is £675, however, they rent it out for now for £900. Wow, what a growing business. 6. When I am still renting, it took them a month to sort out the shower heating. They blamed the landlord as said they already informed him and that they dont manage the property. But now that Im leaving, of course theyll gonna need to manage it, theyll see money from it, they will take your hard earned money in every possible legal way so please to anyone reading this double check your contract. Dont make the same mistake as I did. When you want to rent house, check first if it is advertised by Hunters, if you want to suffer with emotional/ financial stress in your life go ahead with them.

Mark · 7 January 2025

★★★★★ 5/5

Google

We did not use Hunters for our sale but would definitely use them in future and would highly recommend. From the first viewing, to handing over the keys to our new house we could not fault them. They actively chased all aspects of the chain and always kept us in the loop.

Laura · 9 November 2024

★★★★★ 1/5

Trustpilot

Inflated prices and lies

If you’re a buyer or a seller I’d avoid. They put properties on Right Move that are inflated in price, and then they say the vendor wants more money than the guide price. Sorry but if the vendor wants for example 350k for the house, do not put the price as 330k on Right Move, then start a non-existent bidding war. This has happened 3 times with this company, which makes me think it’s their terrible tactic.

Ben · 15 February 2025

★★★★★ 5/5

Google

Dealt with James & Lisa for the purchase of Swallow House and although this purchase had lots of challenges to say the least, they were very helpful and made the process so much easier.PositiveProfessionalism

Super · 10 January 2023

★★★★★ 5/5

Trustpilot

Hunters Kendal

Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.

Colin · 15 October 2020

★★★★★ 5/5

Google

Excellent experience with the team, I couldn’t have asked for more. Always happy to answer any questions, never rushed off the phone. James and Lisa are a brilliant team, I highly recommend

Kate · 9 July 2025

★★★★★ 5/5

Trustpilot

Highly Recommend - Hunters Lee

I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!

TN · 19 December 2024

★★★★★ 5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve · 27 July 2020

★★★★★ 5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha · 1 September 2022

★★★★★ 5/5

Google

We had a very smooth process with James from Hunters. As first time Landlords we did lots of research as to who would be the best fit to help us find our first tenants. James did an outstanding and thorough job for us. We would highly recommend Hunters and definitely James! Thank you to all the team.

Rowena · 25 July 2024

★★★★★ 5/5

Google

Rebekah and her team were professional and attentive from the start. They kept us informed throughout the selling process with enthusiasm and vigour. When it came to securing a purchaser we particularly liked the way they regularly liaised with the buyers and their solicitors, and communicated progress to us.

Diane · 25 October 2019

★★★★★ 1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty · 25 November 2024

★★★★★ 5/5

Google

After having 4 different valuations of my property, it was a no brainer choosing Hunters to sell my property. The process has been smooth and efficient throughout and the team in Selby were a pleasure to deal with. The process of having the photos of my property taken and finalising the brochure was quick and easy. I was kept up to date on how things were progressing and was provided with weekly statistics as to how many people were viewing my property online. Following each viewing of my property, the team did a great job in seeking feedback and when it came to an offer being accepted they guided me through the process as this has been my first experience of selling a property. It made such a huge different to me that I could phone or visit the office and have a friendly member of the team deal with any enquiries that I had, the service was very consistent and felt much more personal. I would highly recommend Hunter’s and will definitely use them in the future! Thank you to the team for helping me to start my new adventure :-)

Sarah · 25 October 2019

★★★★★ 5/5

Google

My relationships with Hunters started with me buying a lovely home in Barlow. I was renting and the sellers were moving into a new built. We agreed on a moving date....sorted...roght...not! Needless to say, it didn’t go to plan. That being said, it did not stop Hunters from doing everything possible to make it happen ...hats off to all at Hunters especially the glamorous Lisa Duncan! She went above and beyond to do everything possible to help. It seems like she was my very own personal agent. She kept me informed at all times and stages of the process. I was very impressed.there friendly, competent and very professional. I highly recommend Hunters! Thank you, Hunters!!! Thank you Lisa! Penny Barloe

Smoke · 25 October 2019

★★★★★ 5/5

Google

Both Lisa and James were very friendly and professional. We had a great experience buying a house through Hunters and would highly recommend them. The guys made, what is a pretty stressful experience as stress free as they could. ThanksPositiveResponsiveness

Kim · 24 October 2021