Trusted Agent profile · Selby

Harron Homes Selby reviews

4.0

★★★★★ Great

1,369 reviews across 2 platforms

Flaxley Road, Selby, YO8 4DB

Harron Homes's office in Selby, at Flaxley Road, is rated 4.0 out of 5 across 1,369 reviews on two platforms, including 22 Google reviews rated 3.3.

Google logo

3.3 / 5

22

Reviews on Google

This office

Trustpilot logo

1,347

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Selby office, from every platform, shown as written. First names only.

5/5

Trustpilot

Penny at Riverdale Park Harron Homes

We have enquired about a home on this development and our experience so far has been impeccable. Penny is a real credit to Harron Homes. The development is fantastic, very well built, clean and high specification as standard. The showhomes are that of dreams which are also affordable. Other home builders should take notes on how Penny is running Riverdale Park.

Bethany · 17 February 2024

Agent replied · 15 June 2024

Hi Bethany and thank you for taking the time to leave a review. It’s great to hear about your experience at Riverdale Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Fantastic experience!

Fantastic experience viewing the lovely show homes at Nevison's Fold with Sue. A brilliant demonstration of the properties with a very friendly and knowledgeable sales advisor.

Jacob · 24 August 2026

Agent replied · 23 September 2026

Thank you for your lovely feedback! We’re delighted to hear you had such a fantastic experience visiting Nevison’s Fold and that Sue was able to make your viewing both enjoyable and informative. We’ll be sure to pass your kind comments on to her. We hope to welcome you back again soon!

5/5

Trustpilot

Family home

We recently purchased our first family home at Castle Gardens Pontefract, The communication and helpfulness from both Natalie and Rowan from the first stage to the last stage was 5 stars

Reece · 21 July 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave such a lovely review, and congratulations on purchasing your first family home! We're delighted to hear that Natalie and Rowan provided such excellent communication and support throughout your journey at Castle Gardens. They'll be so pleased to know their efforts made your experience a positive one. We wish you and your family many happy years and wonderful memories in your new home. Thank you again for choosing Harron Homes!

5/5

Trustpilot

We reserved our Alderton this past…

We reserved our Alderton this past weekend on Bilsthorpe chase and from the very beginning Hannah has been outstanding. We were very apprehensive as the move in date for the plot was much sooner than we planned however Hannah's caring approach and understanding of our situation along side her going above and beyond to make it as stress free as possible is a key reason we have decided to purchase with Harron Homes. Thank you

KW · 6 February 2023

Agent replied · 15 June 2024

Hi and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Laughton gate

Amazing experience so far at Laughton gate. Julie has been fantastic getting us the best deal in buying a new build, she’s been a pleasure and super friendly and we look forward to meeting with her again as she’s made the experience so far very easy and relaxed. We are very excited for the next few months to come.

April · 18 March 2024

Agent replied · 15 June 2024

Hi April and thank you for taking the time to leave a review. It’s great to hear about your experience at Laughton Gate. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Great, honest and sincere customer service

My husband and I visited Victoria Heights in Fixby, Huddersfield and was welcomed by Jacquie McSherry who showed us around.Jacquie is very helpful, sincere and she has the best interest for the customer. We’ve been again since and this wont be the last as we are determined to be in one of the lovely Harron property to be our forever home soon.

Karie · 14 January 2024

Agent replied · 15 June 2024

Hi Katie and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

I met Hannah and Meryl at 'The Chase'…

I met Hannah and Meryl at 'The Chase' development in Nottinghamshire. Buying a house is easy, buying the right house... not quite so easy! Hannah and Meryl were very professional and super helpful answering all my questions not just about the house but about the site and general area as well.

Ty · 9 August 2024

Agent replied · 23 August 2024

Hi Ty and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Just bought our first house with Harron…

Just bought our first house with Harron Homes at Far Grange Meadows and so in love! Destiny on the sales desk was amazing start to finish and the whole site team we have interacted with on site have been lovely and helpful! The house is beautiful and we moved in without any delays or setbacks and with a part exchange process that was stress free! So pleased, Destiny is amazing!!!

Gemma · 26 June 2023

Agent replied · 15 June 2024

Hi Gemma and thank you for taking the time to leave a review. It’s great to hear about your experience at Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Shipley Lakeside

We’re looking to buy at Shipley Lakeside in about 6ish months. We wanted to have a look at the show homes to see what they were like, and see which home we could aim for. Charlotte was really welcoming and so helpful. We spoke about the phases, the quality of the builds, customer service, what we’d need to have in place for when we’re ready and lots more. We’ve left feeling very excited, so thank you Charlotte!

Alisha · 5 November 2022

Agent replied · 15 June 2024

Hi Alisha, thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Shipley Lakeside. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thoresby Vale's Wonderful Sales Representatives

My wife & I visited the Thoresby Vale , Edwinstowe site and were treated as vip's by Michelle & Mary, the site representatives. They were very helpful, personable and knowledgeable which made up our minds to buy on their site. In addition Michelle was very attentive and concerned for us after we lost a purchaser of our house until we found another buyer 3 weeks later. She maintained regular contact and kept us informed about the plot we set our hearts on. We are delighted to have made a reservation earlier this week. It has all come to a positive end thanks to Michelle's first class customer service.

Ricardo · 30 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Luxury they are NOT

Just want to start by saying Sarah in Customer Care has been amazing.In the most part Harron have been prompt with fixing the over 300 snags found in our property.The general finish of our house when we moved i was appalling so don't expect a luxury finish for a half a million pound house.Plaster was completed by a blind man and the paint work looked lchild like. Even the removal people on move in day felt sorry for us as he laughed at the finish.The gas meters pipe was too short which ment not only did it leak gas, but was also an explosion waiting to happen. There was no thank you when we had British Gas fix it even though the person that fitted it should have be sacked. Grass and landscaping was embarrassing but we already had plans for our garden, so we knew we would be ripping up the dry rug of turf that was laid over a garden of rocks and rubble.4 weeks ago the 2nd window repair man broke our toilet seat and we still after various phone calls haven't had it replaced.As for the DRIVE! The manholes had sank and when someone form the company that fitted it came to look agreed that the manholes and the drive had sunk which was why it wasn't draining.He suggested to relay part of it and lift it up and extend the drain which would be a days work. Would be able to do until March. This was February. Fine not a problem.End of March arrives we call to get a progress report told someone with be there in a few weeks.Guy came but only to add more sand around the bricks of the manholes but nothing else.He calls the office they can't tell him anymore he attempts to raise the bricks around the drains (if I could post pictures I would)We call to ask why the repair wasn't happening and we're told that the people who created the plans have looked at the drawings and there is nothing wrong with them.YES, you read that correctly! They looked at their plans. Didn't bother to visit the property to check they were built to spec! But clearly they have cameras or crystal balls that can measure the driveway.I cant tell you how patient we have been, the general follow up form Customer Care has be fine even from the site team which I know is not the same experience on other Harron sites. We have sent 2 sets of pictures and videos of our drive and have had no response.* Verification sent 20/06/2022 as requested below - strange how no +ve reviews are asked to be verified *

Matt · 20 June 2022

Agent replied · 15 June 2024

Hi Matthew, thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our North Midlands customer care team has liaised with you to find a suitable resolution. If you have any further queries, we would urge you to contact northmidlandscustomerservice@harronhomes.co.uk.

5/5

Trustpilot

Fantastic buying experience

The lady at the sales office- Jacquie at Victoria Heights, Fixby has been very helpful and supportive throughout the whole buying process. We always felt welcome when we needed some advice or help and she was always approachable.We got regular updates fron Jacquie and she has been open to any questions we have even after sale. We absolutely love our new house, thank you Jacquie and thank you Harron Homes!

Pantea · 11 June 2023

Agent replied · 15 June 2024

Hi both and thank you for taking the time to leave a review. It’s great to hear about your experience at Victoria Heights. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thoresby Vale Harron Homes.

We booked an appointment on the off chance at Thoresby Vale Harron Homes site in September 21 and we have now been in our new home for 6 whole weeks and we love everything about it. Michelle made it possible and she has done absolutely everything in her power to make sure we got our beautiful home and she was apart of our journey all the way even through the stressful and emotional times when things didn’t even seem likely for us but she was always there on the end of the phone or email and that we are very grateful for and she’s not just a sales person but a truly lovely lady.

Kate · 29 May 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Extremely pleased with the service so…

Extremely pleased with the service so far on our journey with Harron homes(Thorpe Meadows)!We started off with Anne who helped us and when she left we had Sylvia & Matt who are absolutely brilliant, we reserved one plot which fell through and they were so helpful trying to make it work, however they helped us reserve the next plot, although we have not completed our buying process yet,we are so happy with Harron Homes, Slylvia is very reassuring, communicates very well and goes out of her way to make it happen.Keep up the good spirits Sylvia & Matt,hopefully all goes out well for us this time.Thank you once again

R · 28 May 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

First class experience with Michelle at Simpson Park

Michelle Ellis at Simpson Park has been fantastic. Her service has been impeccable so far and nothing has been too much to ask. We feel well supported and reassured in the service we have received.We would highly recommend Harron and personally, Michelle at Simpson Park.Thank you very everything you have done to support us getting into our beautiful new home.

Laura · 1 February 2024

Agent replied · 15 June 2024

Hi Laura and thank you for taking the time to leave a review. It’s great to hear about your experience at Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Harron Homes Brambles Estate Retford

Harron Homes Brambles Estate Retford. I went to the sales office after getting a hard offer on my house with all the funds in place to buy a Warkworth 4 Bedroom detached house advertised at a £30K discount at £419K. After spending a couple of hours being humiliated by the clown of a regional sales manager to find out if we could afford the property and if we could complete the purchase in about 6 weeks. In the end I said I would use the solicitors they recommended and would pay my purchases solicitors fees if they used a solicitor Harron Homes recommend. So they finally agreed to sell me the house after several hours of messing about only for the clown to come back and say their head office would only sell me the house if I paid £17K more than the discounted price advertised. Obviously I told them to stick it up their you know where. They told me they could not complete the house by the end of June anyway as per the initial pressure, it turns out end of June is their year end so if you want to buy from these clowns, find one of their no better than average houses that will be finished in as near to June and ask for the world and you may get £30K off. Anyway I went to Oakdale Homes in Retford and bought a 5 Bedroom 3 Bathroom house for the same money to include all carpets and flooring, Quality fitted wardrobes in every bedroom, alarm system, electric garage door, all kitchen appliances including a top of the range rangemaster range cooker, they gave me 6K off the list price and agreed to block pave the whole front of the house so I could park multiple cars on the drive. Lesson is don't buy from these self important mass builders that want to add fortunes to the published price with extras that any sane person would expect to come with a newly built house. Don't say I didn't warn you!

Mark · 25 May 2022

Agent replied · 15 June 2024

Hello Mr Brown and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have reviewed and discussed your comments with the sales team involved, and we are sincerely sorry for any confusion and upset caused during your visit to our sales office at The Brambles. We wish you well in your new home.Thanks.

5/5

Trustpilot

We are in the procedure of buying a…

We are in the procedure of buying a plot at Bilsthorpe chase we have been dealing with Hannah and Julie (mostly Hannah) and I’m delighted too say they both couldn’t be more helpful We’ve have looking for a new build for a while and simply because of where Bilsthorpe chase is and the house we like and how helpful the ladies are it’s was a no brainier Thanks Tim & Caroline

Tim · 19 April 2023

Agent replied · 15 June 2024

Hi Tim and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We purchased our home from Harron Homes…

We purchased our home from Harron Homes in April 2024. Penny Rands was assigned as our Sales Executive. She provided professional and excellent customer service and advice with after sales care. The home is designed to excellent quality as what you would expect from a 5 star builder. We are very happy with our purchase.

Kevin · 5 May 2024

Agent replied · 15 June 2024

Hi Kevin and thank you for taking the time to leave a review. It’s great to hear about your experience with Harron Homes. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Not all house builders are the same!!!!

Currently buying a house with another developer who is building in Hasland. We are doing an assisted sale and are having a terrible experience due to pressure they are applying with time frames. Frustrated we decided to explore other options. Went the see Matt at Thorpe Meadows to discuss options and the difference in attitude is chalk and cheese. Matt is incredibly honest, very accommodating and above anything a nice guy. If we don’t sell our house in the “desired” time frame deemed reasonable by the other house builder I will be buying a Birtkwith from Matt (and my gut tell me me I will 99.9% sure I will be)Thanks for your help Matt

Alex · 2 May 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Amazing service by Michelle at Thoresby Vale

Well, where do we start, words can’t even begin to describe the excitement of buying our first home together at Thoreby vale. Michelle is the most friendliest sales representative we could of asked for! She’s so welcoming and nothing is ever to much for her. She goes above and beyond to make our home buying experience exciting and enjoyable! And definitely one we won’t EVER forget! We honestly can’t thank her enough! We always have updates of our new home / pictures and can’t wait to go through the rest of our Journey at Thoresby Vale! We Can’t wait for the day we get our keys and can live in such a beautiful place as a family, Our FOREVER HOMEThank you Harron Homes! Jessica, Joseph & Family xxx

Jessica · 23 April 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Im looking for my first house

Im looking for my first house, called into Laughton Gate and met with Josh the sales executive who was very helpful. Compared to other new builds that ive been to see, the houses have better design and have more kerb appeal. Great first impression, I would recommend

Aaron · 6 March 2026

Agent replied · 1 June 2026

Thank you for taking the time to leave this review. It is wonderful to hear that you had a positive experience at our development and we hope to see you again soon!

5/5

Trustpilot

A pleasurable experience!

Hannah at Bilsthorpe Chase has been an absolute pleasure to deal with so far, very informative and I cannot fault the communication to date. The whole process has been explained well and Hannah has made it feel like nothing was too much trouble.

Matt · 6 November 2024

Agent replied · 23 August 2024

Hi Matt and thank you for taking the time to leave a review. It’s great to hear about your experience at Bilsthorpe Chase. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thorpe meadows/the grange

We went to enquire about a house at Thorpe meadows, we was greeted by Matt. Matt was able to explain the process and what we needed to do to get the ball rolling. He was professional, extremely helpful and polite, he was able to tell us where the nearest show home was for the type of house we was looking at which was only 25 mins up the road. We arrived at shireoaks development and was greeted by Jo, she was really helpful and welcoming even though she knew we was wanting to buy from another site. I am waiting for Nikki to contact us to arrange viewing for part ex, so unable to comment as yet however with the service we have already received I’m expecting no issues.

Tanya · 13 March 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thorpe meadows happy customer

So far so goodWe got reasonable price on our part ex and Nikki has been very helpful and responsive with this. The whole buying process has been brill with regular pictures and updates from Ann. Matt and Sylvia at thorpe meadows are always are friendly and responsive to requests etc.Site manager Lee and assistant site manager Chris are always happy to help and down to earthWe produced are snagging list and had a professional snagger, which said looks like a good built house, most of the snags he found were bits and bobs but nothing concerning us at the moment.We found a leak when moving in and the plumber was round first thing Monday morning. We now have Mark who's sorting out snags, really nice chap. Overall I've not got a bad thing to say.Yes new builds have snags but you've got to remember no one has lived in it so you will pick things up as you go and once harron has been informed they are more than happy to come and sort it out. Thank you to the team at thorpe meadows

Lauren · 10 March 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Harron Homes's Google reviews
The Trusted Agent

Is this your office? Claim your page.