Robinsons Sedgefield reviews

★★★★★ 5/5

Trustpilot

Highly recommend!

Robinsons have been great from start to finish. This was my first property purchase so wasn't really sure how things work. Robinsons were able to offer help and advice and kept me informed every step of the way. They were very accommodating when I needed access to the property to measure up etc. Every member of staff I spoke to were very friendly and professional. Can't thank you enough for making this such a smooth process.

Customer · 15 December 2021

★★★★★ 5/5

Trustpilot

£15,000 worth of advice

In recent years, Keith Mason of Robinsons in Durham, has been extremely helpful in providing advice to me as a residential landlord. He has advised on both lettings and sales of properties. To give one example, he advised on a sale price for the property as it was, and on what it could be with some limited decorative and functional improvements. Whilst the improvements did cost me some money, the £15,000 increase higher sale price more than made up for it!

Dr · 18 March 2021

★★★★★ 5/5

Trustpilot

All the team were very helpful !!

All the team were very helpful, in particular Becky. The process wasn’t straight forward but I was kept up to date on a regular basis until completion. All moved now !! Thank you.

Mrs · 23 December 2020

★★★★★ 5/5

Trustpilot

Couldn’t thank and recommend the team…

Couldn’t thank and recommend the team at Robinsons enough for all their help and hard work! Dealt with Sam, Natalie and Allyson and couldn’t fault any of them! Will definitely recommend Robinson’s Bishop Auckland to friends and family!

Luke · 1 March 2019

★★★★★ 5/5

Trustpilot

Exceptional from start to finish

Exceptional from start to finish; from every member of the team in every way - patient, no panic, kept me calm when I was not, keep you informed, keep in touch - I cannot say more positive things about all of it.A credit to the industry and a credit to Durham, in what I guess can be a stressful process - please take it from me; let them do their job and they will get it done - leave it to them.

Mr · 16 March 2021

★★★★★ 5/5

Trustpilot

Lovely staff to work with

Lovely staff to work with, reassuring me every step of the way. Georgia and Sally were great while the property was on the market, then Joy took over to move things to completion. Would definetly use again.

Vicki · 27 August 2019

★★★★★ 5/5

Trustpilot

THE BEST estate agent for sales in Ingleby Barwick !

THE best estate agent to use if you're selling a property in Ingleby Barwick !! Superb in every way. The initial appraisal by Chris, the manager, was thorough, realistic and the photos and brochure were excellent and the setting up viewings was handled professionally. Once we had agreed a buyer, the process of helping us along the road to completion was done expertly by Victoria , our Sales Negotiator,who went above and beyond in liaising with our buyers and solicitor in order to speed up the sale of our property. We can HIGHLY RECOMMEND .

Mrs · 24 February 2021

★★★★★ 5/5

Trustpilot

5 stars and more !

After accidentally locking ourselves out on a Sunday in lockdown AND the coldest snowy day of the year, we were stuck with nowhere to go and had to book into a hotel. Robinsons was closed however I tried to reach the lovely staff as a last option not expecting anyone to reply as it was their day of rest. Luckily a few hours later we got a call from manager Ryan to come and pick our spare keys up. We are so grateful, Robinsons went beyond customer care especially given they were not open ! We were so happy to be home and definitely learnt our lesson about locking ourselves out the house ! Thank you Robinsons 5 star service and thank you for how much you care about your customers !! Megan x

Megan · 8 February 2021

★★★★★ 5/5

Trustpilot

Professional, patient and friendly.

I sold my house with Robinsons Bishop Auckland and I couldn't have asked for better customer service. From my initial conversation with Sam, who gave me sound advice and reassured me about how good his team were, to Natalie who kept me updated every step of the way and helped so much with maintenance appointments whilst I was living out of the area and also Becky who was always a friendly voice passing my messages on. My calls were always returned and my nerves were always settled even through these difficult Covid times. The team is professional, patient and friendly and I wouldn't go anywhere else, they are the best!

Joanne · 29 January 2021

★★★★★ 5/5

Trustpilot

The best in the business

After my property remained on the market unsold with another agent for numerous months, I contacted Robinsons in Sedgefield. Ryan visited my home, took photos and created a very professional virtual tour and floor plan. Within 2 weeks my property was sold. I was updated weekly by Sharon and Jade who have been fabulous all along and always been on hand when I’ve needed help or advice. If I could give this team 100 stars I would. The best I have ever dealt with. Thank you Robinsons Sedgefield, you made what was initially a difficult experience M Swan

Mrs · 29 January 2021

★★★★★ 5/5

Trustpilot

Stacey was excellent throughout the…

Stacey was excellent throughout the purchase process. She always get back to me on time and even when there was a slight delay from the legal team, it was handled very professionally. I will definitely recommend.

Fel · 28 October 2019

★★★★★ 5/5

Trustpilot

An Estate Agent you can actually trust

We have recently had dealings with both the letting and sales sides of Robinson’s. They have been efficient, professional and friendly. They are competitively priced and realistic in their valuations, unlike other estate agents in the local area. Nothing is too much trouble for the staff and when dealing with the letting team they promptly addressed any issues raised by the tenant to reduce the stress of letting. I have had dealings with a number of other estate agents in the local area and feel that Robinson’s is without doubt the best and would have no hesitation in recommending them to family and friends. When selling our property they went the extra mile to ensure the marketing was first class and our property sold on the first viewing for the price they had anticipated. If you want a stress free,professional, high quality service then go to them.

Robert · 23 January 2021

★★★★★ 4/5

Trustpilot

Excellent service!

Excellent service from start to finish keeping me well informed of all issues. The team in Darlington were very friendly and accessible at all times with a sound knowledge of selling houses etc. etc.Would recommend them.

Mags · 17 October 2019

★★★★★ 5/5

Trustpilot

Friendly, helpful and efficient

We purchased out current house through the Sedgefield branch of Robinsons Estate Agent. From start to finish the staff were efficient, friendly and helpful. Sharon and Jade in particular kept us cool and calm through what we found a stressful process, all staff seemed to have full understanding of our situation so it didn't matter who we spoke to when we rang our questions were answered fully. I wouldn't hesitate to recommend them to friends and family and use them again in the future. Thank you to the Team

KB · 17 January 2021

★★★★★ 5/5

Trustpilot

Thank you!

Many , many thanks for your assistance!I'm running businesses in many countries for 24 years now and I want to admit that it is really pleasure to work with comapny like you.You are very engaged and helpful I wish to meet and work only with people like you.Even here in UK, when I make first steps, I have already met dozens of real estate agents and you are really stand out among others.Thank you very much!Marcin Kapuscinski

Marcin · 29 August 2021

★★★★★ 5/5

Trustpilot

robinsons sedgefield

writing this review on behalf of my elderly mother who has recently sold a house through yourselves, Sedgefield branch. My mother has been displaying the earliest signs of dementia an the team have honestly gone above and beyond to advertise and sell my childhood home. Ryan McKenna came out straight away and got the property up and running, marketed to a great standard. A buyer was found quite quickly and shown around by Ryan also. The sale was dealt with from start to finish by Jade and Sharon, who are both extremely helpful and friendly. Thankyou Robinsons for being so easy to deal with and understanding through this tough time.

Elizabeth · 7 January 2021

★★★★★ 5/5

Trustpilot

Robinson's Sedgefield

The team at Robinson's Sedgefield branch Ryan, Sharon and Danni have guided us expertly through the purchase of a new home. Every contact has demonstrated their friendly approach and professionalism. It has been a positive experience at every stage from initial viewing to purchase. Highly recommend the team at Robinson's Sedgefield.

Customer · 22 February 2024

★★★★★ 5/5

Trustpilot

Sedgefield branch

I wanted to put in writing how thankful I am to Robinsons Sedgefield Branch. It was the first time selling my home and they made the process so much easier. Sharon, Ryan and Danni are an asset to Robinsons. They were professional, transparent and approachable. I would recommend them to others and would certainly use them again. Thank you.

Sara · 17 August 2023

★★★★★ 5/5

Trustpilot

Racheal is like an Angel

Racheal is like an Angel.She has so much of experience, knowledge and will to help her clients.She has walked 100 extra miles to sort this deal through.A huge thanks to Racheal and her lovely team.

Ss · 4 February 2020

★★★★★ 5/5

Trustpilot

Good communication from Robinsons

I recently completed a purchase of a house after having to wait close to 8 months since my offer was accepted. Keeping in regular contact with Angela at the Crook office was easy and helped ensure the process went as quickly as it could. She regularly looked for updates which she shared with me, making a big difference and helping me to remain patient. Thank you for the support Angela.

Russell · 12 August 2022

★★★★★ 5/5

Trustpilot

Thankyou for a great service.

Thanks to Stacey and her team at the Durham City branch who carried out my property sale with great attention and professionalism. I would highly recommend their services.

Jane · 8 October 2021

★★★★★ 5/5

Trustpilot

Sedgefield Branch. Ryan and his Team

Ryan, Sharon & Danni in the Sedgefield Branch have been so helpful and explained everything to me as the purchase of my new home has progressed.Which could have been a stressful time, I haven't felt that way at all.Always willing to talk to me and advise.A very professional and friendly team.Communication is paramount, to the smooth process of selling and purchasing your home.Thank you all so much 🤗

Mrs · 28 October 2022

★★★★★ 5/5

Trustpilot

Fabulous from start to finish.

Robinsons have been fabulous from start to finish. The valuation of our property was researched and well informed, the photos were of a very high standard and the team answered any questions we had whenever we called. We were put on the market promptly and we sold our house quickly. In the office, they were very patient answering all of our questions as it was our first time in a chain. I've compared our experience to those of friends who used other estate agents and I genuinely felt that Robinsons were superior in every way, and at a very reasonable cost.

Heather · 4 December 2020

★★★★★ 5/5

Trustpilot

Brilliant service from start to finish…

Brilliant service from start to finish . Nothing was a problem from start to finish always there at the end of the phone to help with any queries .Emily and Stacey are a credit to the business always kept me up to date I have used Robinsons in the past although a long time ago I wouldn't hesitate to recommend them .

Karen · 15 May 2023