Robinsons Sedgefield reviews

★★★★★ 5/5

Trustpilot

Excellent service we sold our property…

Excellent service we sold our property through Robinsons Durham and purchased our new property through Robinsons crook and have to say both teams were extremely helpful, especially Angela and Barbara from the crook office they have been outstanding and would highly recommend.

David · 5 October 2018

★★★★★ 5/5

Trustpilot

Excellent customer service

Excellent customer service from start to end of process.

K · 13 November 2025

★★★★★ 1/5

Trustpilot

Poor communication

I contacted Robinsons about a property they had to let (Manor Grove) via on the Market.com, I had an email a couple of days later to inform me it was still available. I emailed them back explaining my circumstances etc. and asked some general questions and I have heard absolutely nothing back from them. As a business I would like to think they would have the respect to respond to my email, even if it was to say it was not suitable for me. Obviously in no great need to let this property, or is it a case of the property has now been let, either way an email to advise me would of been appreciated. Very disappointed indeed.

Sarah · 4 November 2021

★★★★★ 5/5

Trustpilot

Excellent service throughout

Lyndsey kept us up to date with the progress of the sale and was professional throughout in very difficult circumstances where solicitors were under a great deal of pressure. Will definitely use them again.

Sue · 26 June 2021

★★★★★ 5/5

Trustpilot

Reliable and consistent service with great communication

Alex and the team at Robinsons Crook office gave us a reliable and consistent service and provided us with great communication to keep us informed from start to finish of our prolonged house sale process.

NE · 9 April 2021

★★★★★ 5/5

Trustpilot

Amazing experience throughout, Thank-you!

We didn’t choose, Robinson’s at first to sell our home, which was a big mistake!! All the staff have been very professional and polite throughout our sale, which was long and on going. The support and advise we received throughout was amazing, it is very stressful time moving house! Robinson’s really helped and guided us every second of the way! Thank-you.Would definitely recommend and wouldn’t even consider any other companies in the future.Thanks again!

Francesca · 16 August 2022

★★★★★ 5/5

Trustpilot

I couldn't thank all the staff at…

I couldn't thank all the staff at Robinsons enough.They communicated with me brilliantly the whole way through and was so efficient.I will never use any other estate agents again as I couldn't fault anything.Thanks Guys!!!!

Mrs · 8 March 2021

★★★★★ 5/5

Trustpilot

Team Robinson - Premier League performance

Many thanks to the team at Robinsons for helping the sale of my mother's bungalow. Ryan, Sharon and Jade all went the "extra mile" to help me while dealing with a vacant property, 300 miles from my home...that's where teamwork and commitment really show.The sales process was done with loads of energy and good humour throughout...no doubt helping secure the right buyer too.Many thanks team! Was a pleasure working with you and would recommend you to anyone else thinking of selling a property in Sedgefield.

Chris · 3 October 2021

★★★★★ 5/5

Trustpilot

Robinsons estate agents Middlesbrough

Robinsons estate agents Middlesbrough, very very helpful. An when things slowed down waiting for references etc an keeping in contact with the landlord/landlady an ourselves where very patient an understanding. Treating people as people an using common sense but at the same time keeping everything wright, all the staff are very very polite, respectful, with a lot of knowledge of what they do, they made what was a very difficult time for myself an wife a lot more tolerable, with a great deal of reassurances an friendly nature of the staff, myself an wife cannot praise the staff enough, an a simple thank u for all ur help does not come anywhere near enough, but nevertheless a big THANK U To U All

Colin · 27 September 2021

★★★★★ 5/5

Trustpilot

5 stars

Ryan, Sharon and Jade are all fabulous at there job! Most helpful estate agents I’ve dealt with in the area… i would recommend Robinson at Sedgefield to all my family and friends!

Sacha · 27 September 2021

★★★★★ 5/5

Trustpilot

Highly recommended

Sharon and the rest of the team have been fantastic from start to finish! Sharon was always on hand to help and was ever so patient with us and our rather slow solicitor. We would highly recommend Robinson’s Sedgefield.

Kathryn · 11 December 2019

★★★★★ 5/5

Trustpilot

My experience of selling a property was…

My experience of selling a property was made easy.I was kept informed of all developments along the way and had some honest and straightforward discussions with Richard and his team.Many Thanks to all at Robinson’s for making the process Stress Free.

Jonathan · 18 November 2018

★★★★★ 5/5

Trustpilot

Robinson's Sedgefield

We recently bought our first home through Robinson's Sedgefield. Ryan, Danni and Sharon could not have been more helpful throughout the whole process. We would definitely recommend this branch, the team go above and beyond at every opportunity. Thank you all once again.

Natalie · 16 September 2024

★★★★★ 5/5

Trustpilot

Robinsons Sedgefield

Just recently bought a house through Robinsons Sedgefield and couldn’t thank them enough. From Ryan to initially showing me the property and was very knowledgeable about the local area to Sharon and Jade who would answer any questions I had and was always willing to follow things up where needed, possibly had been more helpful than the solicitors! Everyone is very friendly and if I were to sell in the future I would definitely recommend themselves. Thank you again.

Abby · 5 November 2021

★★★★★ 5/5

Trustpilot

I cannot recommend Robinson's highly…

I cannot recommend Robinson's highly enough, Elaine at the Middlesbrough branch, along with all of her colleagues, was absolutely exceptional.From start to finish she provided a friendly efficient service, which made the whole process as stress free as it could be.

Matthew · 27 September 2018

★★★★★ 5/5

Trustpilot

Super-professional Team!

Selling a property is never easy but it makes a massive difference when you have a fantastic and professional agent on your side! RYAN, SHARON and the rest of the SEDGEFIELD TEAM: many thanks for handling all the usual and unusual problems so quickly and patiently, and getting me the best Christmas present - a sold property!

Joanna · 20 December 2023

★★★★★ 5/5

Trustpilot

First class service !

If you are thinking about using an online estate agent over a physical estate agent I would absolutely challenge that choice.The value a traditional estate agent offers is absolutely vital in ensuring your property is marketed and sold correctly and also offers a comprehensive sales process right the way through to completion. This Is delivered at the highest standard and I cannot express the value for money I think they deliver. I have recently successfully sold my property at full asking price and I want to make note of two outstanding individuals that provided a first class service. The first person who works on the sales side of the business is Katherine Quinton. Katherine called me every week and updated me on all the stats, marketing activity and suggestions to ensure we got the maximum exposure. I cannot begin to express how much I valued those weekly calls in what was a difficult market when we first put the property up for sale and the particular support care and attention that she delivered was outstanding and I absolutely would recommend her to anyone who is looking to put their house on the market. We then received a full market offer and this was accepted.But the next phase is just as important as the first phase and this process was handled by another outstanding individual Joy M CruddasJoy took over the post offer process and she co-ordinated and communicated with everyone and provided effective and progressive updates. Even on the day of completion Joy remained in contact with the solicitors and call me at 5:35 pm to let me know that the property had successfully completed her dedication to her profession and the brand she represents again is outstanding.So if you’re looking for an estate agent that has standout individuals then I strongly recommend that you speak to both Katherine and Joy

Roger · 17 August 2021

★★★★★ 5/5

Trustpilot

Very professional

Very professional, transparent & efficient service. Staff welcoming & extremely supportive with good feed back from viewings. Sold our property in the first 3 days. Top class team & company would definitely recommend Robinson’s. A massive thank you to the team

Avril · 16 July 2018

★★★★★ 5/5

Trustpilot

What a professional team at Chester le…

What a professional team at Chester le Street branch. It was mainly Michelle and Michael that dealt with me and nothing was to much trouble. They always came across helpful and friendly and went out of their way to get everything right. Chelsea and Karen always passed on messages. A great service all round. Thank you

Jackie · 7 January 2024

★★★★★ 5/5

Trustpilot

Tremendous service selling my house through Robinsons.

I’d bought my house through Robinsons many years ago. It went well so they were the obvious choice from the outset. I was not disappointed. They quickly visited my property and had it on the market within a couple of days. Had loads of viewings and a realistic offer, from genuine buyers within 3 days, which I accepted. They then managed the buyer / seller interface interacting with solicitors throughout to ensure the sale went through as quickly as possible. I could not have asked for more. Well done a great team effort by Robinsons. Highly recommended.

William · 12 August 2021

★★★★★ 5/5

Trustpilot

We have just recently sold a…

We have just recently sold a property,for which Ryan and his team,come out really tops on information as to how sale is progressing ,also no problem on questions re next step etc.

Christopher · 12 August 2021

★★★★★ 5/5

Trustpilot

We have recently sold our house with Robinson's Sedgefield

We have recently sold our house with Robinson's (Sedgefield office) from whom we had previously bought through. The sedgefield office is always welcoming and helpful; nothing is ever an issue and they are an amazing team to work with. Throughout the process, Sharon has in particular been a calming, supportive and amazing point of contact. If I could nominate her for an award, I would definately do so - she has an immense knowledge of both the industry and the area. We will always return to the Sedgefield team for our housing purchases. Thank you.

Victoria · 6 August 2021

★★★★★ 5/5

Trustpilot

Proof that the loveliest people work in the North!

Robinsons have been lovely from the moment they started managing our property as letting agents right up to the time when we finally sold it. Every call to their office was greeted with the cheeriest of Hellos, and all the admin was dealt with efficiently by email. They have looked after my tenants well and ensured that everything necesary was in place when required.I can't recall a single time when the phone was not answered promptly or emails not given a quick turnaround. Nothing but praise for the whole team.

Stephen · 2 August 2021

★★★★★ 5/5

Trustpilot

Great agent

Claire Aitken at Robinsons Stockton was extremely helpful, when arranging to view and putting in our offer. Always available to talk to and very warm and welcoming. It was a pleasure buying from them.

Miss · 5 March 2021