Trusted Agent profile · Sedgefield

Robinsons Sedgefield reviews

4.8

★★★★★ Excellent

1,806 reviews across 2 platforms

3 High Street, Sedgefield, TS21 2AU

Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,806 reviews on two platforms, including 24 Google reviews rated 4.2.

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4.2 / 5

24

Reviews on Google

This office

Trustpilot logo

1,782

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

The A TEAM

The Sedgefield Robinsons team is second to none!!Ryan, Sharon and Jade work seamlessly together and it is a pleasure to go into Sedgefield branch and have 3 knowledgeable staff who can help with any queries/problems.Pleased we moved to Robinsons for our sale!!We are also buying our next home through Robinsons and as ever we have received a first class service, Ryan has an uncanny insight into his clients property "needs" and has been excellent throughout our search. The team have supported us and "mopped" our brows throughout our sale and current purchase. Thank you team Sedgefield!!!!

KP · 14 March 2022

Agent replied · 17 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

I would definitely recommend Robinson’s…

I would definitely recommend Robinson’s if you are selling your property. The service was great, they always keep you informed of how things are going, and advise you on what to do next if you are unsure. Very friendly and helpful. 5 star service.

Stacey · 27 November 2018

Agent replied · 17 June 2024

Hi StaceyThis is a great review!!Thank you so much for your positive comments.I will pass on your good wishes to the Spennymoor office.Thanks again for posting your review and giving us 5 stars.Regards.Simon Wright.Director.

5/5

Trustpilot

Five star treatment from the initial…

Five star treatment from the initial call to the final sale. Sedgefield Robinson’s branch is an estate agent to be proud of. Ryan, Sharon, Jade and Kiera gave a first class service in the sale of my rental property. They moved mountains to help through obstacles involved in selling a house and always greeted me with a smile. Their professional, courteous and positive manner made me feel at ease in the process but I also felt I could trust them at anytime to give me the right advice. I Recommend this team at Sedgefield and if I need to sell my own house in the future I will be going directly to them. The A team of estate agents.

Shonettebason · 9 March 2022

Agent replied · 17 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Sell with Robinsons Crook if you want a professional and great value service

From the start to the very end Robinsons were there to ensure our sale went like clock work. Keeping us informed in every step of the process. Excellent value for money and can’t fault them. All staff are very professional and nothing is a problem. Would never consider going with any other agent as Robinsons are Simply The Best. Thank you everyone at The Crook office you all deserve a pay rise for the hard work and commitment you have all shown us in our selling process. Five stars ⭐️

Malcolm · 7 March 2022

Agent replied · 17 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Fantastic!

Really friendly and helpful valuation / initial meeting with Louis who took some fantastic pictures. The house sold straight away at the price we wanted and Joy was fantastic in keeping us updated throughout.Couldn't fault any part of the process.

Mr · 24 July 2020

Agent replied · 17 June 2024

Mr and Mrs McConnell,Thank you so much for your review and 5 stars ref our Darlington Office. Joy and all the team will be over the moon with your positive comments.Good luck in your new home.RegardsSimon Wright.Director.

5/5

Trustpilot

I would like to thank the team at Sedgefield. at…

I would like to thank the team at Robinsons Sedgefield for all your hard work and support over the last few months. I can not praise Sharon, Ryan and Danni enough for their professional attitude in guiding us through this stressful process. Thank you so much.Would not hesitate to recommend their services to anyone navigating the housing market.Thanks again and good luck to you all.Trish

Trish · 21 August 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Great knowledge and Service

Ryan, Sharon and Danni helped us every step of the way with selling our house. They all know the housing market so well and know exactly how to help and advise with any issues with the sale. I won't hesitate to recommend or use them again with any house sale or purchase.

Michele · 1 June 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Fantastic team

Fantastic team, viewings provided at convenient times. Ryan was always knowledgeable about the house and location. Friendly reliable, the buying process ran smoothly with regular updates from both the estate agents and recommended solicitors. Would highly recommend.

Ms · 3 April 2021

Agent replied · 17 June 2024

Hi Ms Jones,Thank you so much for your review and 5 stars ref our Sedgefield Office..Ryan and his team will be delighted with your positive comments.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Highly Recommend

For the past 10 years, Robinsons in Sedgefield have managed a number of rental properties, and also sold properties on my behalf. Living abroad, it was reassuring to know I had the support of a great team of friendly and professional people who kept me informed and were always there at the end of the phone to talk to when needed. Maintenance issues were brought to my attention promptly, and dealt with in a timely and professional manner. Owning rental properties has its unique challenges but I have been lucky to have had the constant support from the Sedgefield Branch, particularly from Sharon (who has been there from the start!) and Jade on the rental side, and from Ryan who successfully marketed and sold a property on my behalf recently. I would highly recommend Robinsons.

Debra · 13 February 2022

Agent replied · 17 June 2024

Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Amazing service

We have been delighted with our dealings with your company. Joy Cruddas has been amazing. Nothing has been too much trouble and she has dealt with all our queries promptly. We would recommend your company without hesitation

Sam · 24 March 2021

Agent replied · 17 June 2024

Hi Sam,Thank you so much for your review and 5 stars. Joy will be over the moon with your positive comments. I shall thank her on your behalf for her excellent service.Regards.Simon Wright.Director.

5/5

Trustpilot

The house was sold very quickly

The house was sold very quickly, the service was good with house inspections because it was empty and accompanied viewings. I was informed prior to each viewing and got feedback afterwards. Everybody was helpful when I needed to contact the office.

Pam · 7 February 2020

Agent replied · 17 June 2024

Hi PamThank you so much for your review and 5 stars. i am pleased all went well for you whilst dealing with our Stockton Office. The team there will be delighted.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service

Robinsons were very professional and efficient combined with a friendly approach. They were supportive and always kept us informed and up to date. Excellent service.Joy was an absolute superstar, easily contactable and very helpful. Thank you Robinsons from all our family

Ann · 4 February 2020

Agent replied · 17 June 2024

Hi AnnWhat a lovely review!!Thank you so much. Joy and all the team will be over the moon with your positive comments.I will pass on your good wishes to them.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Our purchase was interrupted by my…

Our purchase was interrupted by my husband being diagnosed with a serious illness but Angela was extremely helpful and when we were able to proceed made everything work for us. Really good experience, highly recommended.

Mrs · 12 August 2021

Agent replied · 17 June 2024

Hi Mrs Sanders.Thank you so much for your review and 5 stars. It is much appreciated.Angela and all the team at Crook will be delighted with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

House sale in Trimdon

Always a pleasure dealing with Robinsons at Sedgefield Especially Ryan and Sharon - Polite, Friendly, and professional always.

Peter · 17 July 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

10/10

Elaine could not have been more helpful and supportive throughout the purchase of my first Home. I would definitely recommend if you have the choice to work with Robinsons. Thank you Elaine again for your constant help.

Robyn · 9 March 2021

Agent replied · 17 June 2024

Hi Robyn,Thank you so much for your review and 5 stars ref our Middlesbrough Office. Elaine will be "over the moon" with your positive comments. I shall pass on your good wishes to her.Regards.Simon Wright.Director.

5/5

Trustpilot

Fantastic service

We dealt with Becky throughout our purchase and she was fantastic, really helpful and kept us fully updated throughout.We were also really impressed with Robinsons in general, the team were so helpful.Thank youSimon and Erin

Simon · 26 July 2021

Agent replied · 17 June 2024

Hi SimonThank you so much for your review and 5 stars. It is much appreciated. Becky and all the team at Middlesbrough will be delighted with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

All the team were extremely helpful…

All the team were extremely helpful from beginning to end.Alex went above and beyond to help facilitate this sale given that we were having to do it remotely due to the current circumstances. We can't thank him enough.

Georgie · 1 December 2020

Agent replied · 17 June 2024

Hi Georgie,Thank you so much for your review and 5 stars. It is much appreciated.Alex and his team at Crook will be thrilled.Regards.Simon Wright.Director.

5/5

Trustpilot

Going the extra mile

I recently sold my rental property with Robinsons, as a landlord 200 miles away the team made the experience easy. Working hard to market the property and get genuinely interested buyers in for viewings and chasing constructive feedback to secure a sale. They worked hard on the price given the current market downturn and closed out the sale quickly with good communications - massive thankyou for the work on this!

Lorraine · 1 March 2023

Agent replied · 17 June 2024

Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

A very positive experience!

During my recent house sale, I have found that the team at Robinsons in Sedgefield have handled every aspect of the sale in a competent, friendly and understanding manner. I have been kept informed of developments every step of the way and would like to thank them for my positive experience with them.

Lesley · 21 April 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Excellent service and communication

Excellent service and communication. Ideal experience and would recommend and use again but no plans to move again - we're in our forever home!!! Thank you to Natalie & Alison, in particular, for all your help and support.

Miss · 3 September 2020

Agent replied · 17 June 2024

Hi Dennese.Thank you very much indeed for your review and 5 stars. The girls at Bishop Auckland will be delighted with your positive comments.Regards.Simon Wright.Director.

5/5

Trustpilot

Joy was absolutely incredible

Joy was absolutely incredible. We cannot thank her enough for her patience and guidance through out the entire process. If we could give her more than 5 stars we definitely would. Huge thanks from us both.

Mr · 3 March 2021

Agent replied · 17 June 2024

Hi Mr Dobinson,Thank you so much for your positive review ref our Darlington Office and Joy. She is a credit to Robinsons and provides all clients with a quality service. I shall pass on your good wishes to her and all the team at Darlington.Thanks again.Regards.Simon Wright.Director

5/5

Trustpilot

Ryan & the staff at the Sedgefield…

Ryan & the staff at the Sedgefield office were extremely friendly, helpful & timely from the point of initial valuation to sale. This was our first house move in 43 years and we were provided with much reassurance throughout. Photograph & video gave an excellent impression of our home ensuring a sale within 24 hours. We would recommend to friend & family.

Alison · 27 September 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Absolutely outstanding service

So glad we chose to go with Robinsons Sedgefield to move home. From start to finish their service has been outstanding. Ryan understood our needs straight away and went above and beyond to help us find our new home. His kind and genuine personality shines though. He really knows what he’s doing and wants what is best for each client. Having Sharon and Jade there organising our viewings and answering any questions we had made the whole process so much easier and less stressful than we thought it would be. They all made the process as simple as possible and we genuinely can’t thank them enough. Amazing service, lovely people, and head and shoulders above all other local estate agents. Kris and I 100% recommend Robinsons, we certainly wouldn’t go anywhere else.

Beth · 21 November 2021

Agent replied · 17 June 2024

Thank you Beth for your five star review of our Sedgefield office. Ryan, Sharon and Jade will be so pleased when we pass on your message. Regards Keith Mason, Senior Manager

1/5

Trustpilot

Zero level service

I booked a viewing for a property in Wolsingham which I had to reschedule. I mailed Barbara in their office twice - no response from either so I gave upWhat really annoyed me was the anodyne strap line to this sales negotiator’s email saying “if there is anything I can do please blah blah blah blah”So may I suggest instead of strap line do something real - do what you’re asked It isn’t hard !!!

Duck · 20 July 2022

Agent replied · 17 June 2024

Good Afternoon, would you please call the office on 01388 763477 so we are able to investigate this further.Thank youRobinsons Crook

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