Robinsons Sedgefield reviews

★★★★★ 5/5

Trustpilot

Superb Service from Two Different Offices

We used Robinsons Durham to sell our property and the whole process was absolutley flawless. We were constantly kept up to date by Keighley who made sure the process was pain free.

Garry · 22 October 2025

★★★★★ 5/5

Trustpilot

Excellent customer service

Customer service from Robinsons staff at Crook was exemplary throughout the sale of our home. Throughout the process staff were proactive and so reassuring. Couldn’t have asked for a better service. Would highly recommend. Excellent from initial valuation to completion. Thank you

B · 16 February 2023

★★★★★ 5/5

Trustpilot

Many thanks to Ryan Sharon and Danni…

Many thanks to Ryan Sharon and Danni for making my property purchase simple and stress free, all the staff at the Sedgefield branch are professional and very friendly.I would definitely recommend this estate agent and would not hesitate in using them again.Thank you team.

Mark · 3 December 2022

★★★★★ 5/5

Trustpilot

Great customer service!

I bought a property through Robinsons, and they couldn’t have been more helpful. I spoke to a few different people there (who were all great) throughout the process, but Joy was who ended up doing a lot of the hard work towards the end of it. Very friendly and professional. Reference DT6470 P

Stuart · 28 September 2021

★★★★★ 5/5

Trustpilot

First class service from start to finish.

We sold our property with Robinson’s estate agents in Sedgefield. We would highly recommend the Sedgefield branch when selling your home as you would receive a fantastic professional but personal service from start to finish. A big thank you to Ryan, Sharon and Jade for all your help and support. Daniel & Catherine.

Daniel · 26 September 2021

★★★★★ 5/5

Trustpilot

Clare Nellis was absolutely brilliant…

Clare Nellis was absolutely brilliant throughout our tenancy. If we had any problems she was there to answer them and always made sure any repairs would be done within a decent timeframe. Even when we were leaving the property she has stayed in touch making sure that everything has gone well for us. Clare Nellis was absolutely fantastic.

Linda · 17 August 2020

★★★★★ 5/5

Trustpilot

Second time around and still as good.

This is the second time I've sold through Robinson's Sedgefield, I wouldn't trust my sale with anyone else. Ryan the manager has become almost like a friend, supportive and understanding, responsive to emails and messages, always on my side. House selling can be an emotive thing, but Ryan takes time to ensure its as pain-free as possible. Hopefully I won't have to use them again for a while, but if I do, I hope this team is still there.

Lucieabrownlee · 1 December 2023

★★★★★ 5/5

Trustpilot

Exceptional Service.

Just like to note the exceptional service received from Robinsons.The sale of our property and the purchase of our new home has had a number of issues but they have all been tackled with professionalism and urgency by the team. And it has been a real team effort from Michelle, Chelsea, Karen and Michael. The have kept us updated with progress and allowed us additional visits to our new home to check things out. I take this opportunity to thank the team for their help and would highly recommend Robinsons to anyone requiring the services of an estate agent.

Janis · 8 November 2023

★★★★★ 5/5

Trustpilot

Best Estate agent

I have been in the process of buying my first house and found the property through Robinsons of Sedgefield. I have so far viewed the house 3 times and each time I have been shown round by Ryan who has been such a lovely person, turning up on time and would always ring and let you know if plans would change, helping out with queries and answering questions, contacting the Sellers to clarify things and dealing with any small enquiry and getting back to me quickly. He also showed me lots of other houses until finding the right one for me and each time was very professional. The team at Robinsons have been amazing and would definitely recommend them. Also I must mention Sharon and Danni in the office who have also helped me with the process especially when I was worried or unsure they would always put my mind at ease. although purchasing a house is stressful Robinsons have made it less so by their helpful attitude. I can not thank them enough and will be sure to use Robinson Sedgefield again in the future

Jenni · 6 November 2023

★★★★★ 5/5

Trustpilot

We are buying a home through Robinsons

We are buying a home through Robinsons, completion today, and they couldn’t have been better! Angela is dealing with the purchase and has rung us every week to update us, ask if we have any queries and has chased the vendor’s and our solicitors to keep things moving. She has a very friendly, professional manner and is a credit to Robinson’s.

Ian · 8 February 2019

★★★★★ 5/5

Trustpilot

Efficient and lovely service

Elaine and the team at Robinson’s we’re so helpful from putting our offer in, to exchanging contracts and picking up the keys. The service was so efficient and compared to other estate agents used in the past, the staff make so much effort with their clients. Thank you so much for helping us find our dream home!

Miss · 28 August 2020

★★★★★ 1/5

Trustpilot

Absolutely appalling

Absolutely appalling! 2 viewings had to get cancelled, first one the agent didn't have a key, rescheduled viewing got there 10mins early only to be told there was a glitch with the website for sending me a viewing for that day - when it was sent by a staff member and confirmed by another staff member. Please do better next time, a big shame as the house looked great! Hopefully someone will get to view it soon!

Bakang · 22 May 2025

★★★★★ 5/5

Trustpilot

As a purchaser I found Robinson’s…

As a purchaser I found Robinson’s extremely helpful, reliable and professional in their approach with buyers and sellers. From co-ordinating viewings right through to collecting the keys to our new property Robinson’s remained consistently supportive and reassuring. This was really important especially during times of unavoidable stress and worry. Well done Robinson’s and a special thanks to Emily from us 👍🏻😊

Mr · 28 August 2018

★★★★★ 5/5

Trustpilot

Sedgefield Branch

We purchased our property through the Sedgefield Branch and the service we received was superb. Throughout the entire process Ryan, Sharon & Danni were so helpful. I could not recommend them more.

Adam · 6 October 2023

★★★★★ 5/5

Trustpilot

5 star all round service from your…

5 star all round service from your Sedgefield branch with Ryan, Sharon and Danni! We have sold one of our houses with you and the service has been second to none. Nothing was too much trouble for your wonderful staff who have always been so happy to go the extra mile to get things done. I won't go past this office when it comes to selling again and certainly will reccomend to all! Well done team Sedgefield. Will be in touch for the next house sale. Thank-you again

Luqman2 · 2 October 2023

★★★★★ 5/5

Trustpilot

Great Service

A big thank you to Ryan, Sharon and Jade at the Sedgefield Office for dealing with a far from straight forward house sale. Thorough and efficient service, great communication, being kept up-to-date throughout the process.A lovely friendly, yet professional team to work with. Thank you.

Julie · 9 August 2022

★★★★★ 5/5

Trustpilot

Victoria at Robinsons Ingelby Barwick provided an excellent service

Thank you Victoria at Robinsons Ingelby Barwick for the professional service you have provided when selling our house in Ingelby. Victoria always kept me updated on the progress as well as the numerous calls to ensure the sale went as as smooth as possible. Thank you so much for your excellent customer service skills.

A · 27 January 2021

★★★★★ 4/5

Trustpilot

No problems

No problems. Very good service. Thanks.

Mr · 8 May 2026

★★★★★ 5/5

Trustpilot

We bought and sold with Robinsons

We bought and sold with Robinsons. The staff are really lovely and always ready to help. They sort out any issues and handle everything with professionalism.

Consumer · 20 November 2025

★★★★★ 5/5

Trustpilot

Robinsons have been brilliant from…

Robinsons have been brilliant from start to finish, we have been in constant contact throughout the process and Becky has been fantastic calling me and keeping me updated weekly with no hesitation to answer my many questions. Thankyou to Becky and the team we are very happy with our new home.

Ms · 28 July 2021

★★★★★ 5/5

Trustpilot

Fantastic outstanding team at Sedgefield

I had the pleasure of dealing with Ryan, Sharon and Danni at the Sedgefield branch who manged to sell my house within 15hours of it going on the market. My previous estate agents had the property listed for 5 months and I had 3 viewings in that time. I changed to Robinsons Sedgefield and met Ryan for the first time who was helpful and professional. The property was listed on a Friday night and I had a call from Sharon at 9.30 Saturday morning to tell me she had 3 viewings arranged for that day. I was amazed that they had already got as many as the previous company had done in 5 months. My first viewing put an offer in and everything went smoothly and I was kept in the loop at all times by Ryan,Sharon and Danni who were all genuinely pleased for me. I shall recommend the team to anyone and thank you all Bob Harris

Bob · 1 September 2023

★★★★★ 5/5

Trustpilot

Such a great team at Robinson’s in…

Such a great team at Robinson’s in Sedgefield Ryan and his colleagues Sharon and Danni did a wonderful job of marketing our property and securing us a buyer. Ryans photography and the the video he created of the property was first class showcasing the house at its best. I can highly recommend Robinsons in Sedgefield if you are thinking of selling your property.

Gill · 16 August 2024

★★★★★ 5/5

Trustpilot

We would highly recommend the team at…outstanding

We would highly recommend the Crook team.They went above and beyond to make our house sale and purchase go smoothly. Angela kept the communication open and clear through every step of our sale and purchase. What can be a stress full time was made as stress free as possible by the friendly, polite, and professionalism of the team.

The · 27 May 2019

★★★★★ 5/5

Trustpilot

The team at Robinson's in Sedgefield…

The team at Robinson's in Sedgefield were brilliant from Day 1. They were friendly, professional and knowledgeable. They kept us up to date throughout the process and made the selling of my mum's bungalow simple and stress free. Thanks once again to Sharon, Ryan and Jade.

Nigel · 8 April 2022