Robinsons Sedgefield reviews

★★★★★ 5/5

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Selling with Robinsons

We sold our house using Robinsons. Michael came out to value our property and was respectful and professional the whole time. We dealt mostly with Michelle and Chelsea afterwards who were so friendly and professional.

Kate · 16 November 2025

★★★★★ 5/5

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The best estate agents around Ryan is…

SEDGEFIELD BRANCH The best estate agents around Ryan is super nice and very helpful alway pointed us in the right direction even met us in his personal time to show us housesAlso, Sharron is very knowledgeable about the industry and is always keen to help and get things sorted for you in double quick time

Mr · 16 April 2022

★★★★★ 5/5

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What a friendly and helpful team

Big thanks to Sharon, Ryan and Jade at Sedgefield branch for their amazing service. Selling my Father’s house has been a bit of a long and complicated business, but the team at Sedgefield have been constantly helpful and encouraging and on a number of occasions have really gone the extra mile to help us towards a successful sale this week.

Sarah · 6 June 2021

★★★★★ 5/5

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Totally fantastic service

Totally fantastic service. Robinsons went above and beyond keeping us informed at all stages. Libby who arranged viewings was so friendly and happy on the phone. Joy was amazing she pushed the sale and kept us updated. And on our day of completion Sally helped to put us at ease and helped with the completion. I have nothing negative to say about our experience and would recommend

Emma · 16 January 2019

★★★★★ 5/5

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Durham Branch

I used the Durham branch to sell my aunts house. From start to finish I received excellent friendly service and a special thank you to Stacey who went above and beyond to help.

Jennifer · 14 February 2024

★★★★★ 5/5

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First class service

Right from the initial meeting with Louis through to completion I felt in safe hands. House was showcased extremely well with impressive photos / video. A massive thank you to Joy. She would often go the extra mile, keeping me up to date with proceedings and putting up with my regular pestering. A true professional with a real understanding of customer service.

Mr · 10 November 2020

★★★★★ 5/5

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Robinsons were so glad we came to you.

From the start of putting house on the market we couldnt of been in safer hands. Everything has been dealt with super efficiently. We went with solicitors that work with Robinsons and so everything was connected and therefore in my opinion less hassle, and they are all totally organised. Well done all concerned and many many thanks.

Linda · 11 November 2021

★★★★★ 5/5

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Fantastic experience

Robinsons Sedgefield have been fantastic with my purchase - in particular Jade Carrington who has gone above and beyond throughout the whole process. As a first time buyer I am really grateful for her support and knowledge and would recommend to anybody else with their first purchase too! Manager Ryan McKenna has been great too - really friendly and accommodating.

Jess · 9 April 2021

★★★★★ 5/5

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Sedgefield Branch - Excellent!

Ryan, Jade and Sharon at the Sedgefield Branch are great. Couldn’t fault them at all, so friendly, professional and helpful. We have used them for both sale and purchase and they have been fantastic from start to finish. Particular shout out to Jade who has been an absolute star on multiple occasions!

Courtney · 6 July 2022

★★★★★ 5/5

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Thank you

A massive thank you to Ryan, Sharon and Jade at the Sedgefield branch of Robinsons. Ryan went above and beyond to support our family through the sale of our family home after the passing of our father. The team have been really supportive and helpful and we would highly recommend them.

Sarah · 16 August 2022

★★★★★ 5/5

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This is the second house sale that…

This is the second house sale that Robinsons have dealt with for us. This time it was the Sedgefield branch and the service provided was tip top! Ryan did the original visit and then we've dealt with Sharon and Jade throughout. It has been a simple, efficient and friendly service at all times.

Sedgefield · 19 May 2022

★★★★★ 5/5

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Victoria and the team have been…

Victoria and the team have been excellent from start to finish from renting the property out to selling the property. It was a bumpy road, but we stayed in regular contact and it was reassuring to know they were at the end of the phone to help and support. Found their service to be really professional and excellent value for money

Sophie · 16 December 2020

★★★★★ 5/5

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We wish to thank Robinsons estate agency Sedgefield branch

We wish to thank Robinsons estate agents of Sedgefield for making the sale of our property go so smoothly.Sharon, Ryan and Jade could not have done anymore to assist with the various stages of the sale. I would recommend the the Sedgefield branch to anyone thinking of selling their property. Thank you Sharon, Ryan and Jade once again.

John · 25 July 2021

★★★★★ 5/5

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A great service

Robinson's at Spennymore were totally professional and helpful all the way through the process of me purchasing a house.I would recommend them to anyone who is looking to sell.Great service all around.

John · 1 February 2024

★★★★★ 5/5

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The whole team at sedgefield have been…

The whole team at sedgefield have been fantastic during our house sale. Ryan is passionate about property and his marketing skills go above and beyond. Sharon is a star and always makes sure the sale is progressing as it should and ensures that we are informed as to what is happening. Great service. Well done to the sedgefield team!

Lee · 3 March 2021

★★★★★ 5/5

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Excellent from start to finish

Where to start ... I cannot praise the team at Robinsons estate agents in Sedgefield enough.Ryan McKenna is such an excellent manager of a strong and conscientious team. He is always approachable and friendly, offering clear advice and support along the way. He has kept me informed the whole of the journey and was always helpful and kind when I was asking 1,000 questions.Danni and Sharon are star players and again great at helping whenever required.I would thoroughly recommend this excellent estate agent team, and would willingly use them again if required.

Scott · 24 January 2024

★★★★★ 5/5

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Robinson’s Darlington

An excellent service from start to finish from Robinson’s, all of the team were really helpful from the initial instruction, viewings through to completion of the sale. A special thank you to Joy who was great. I would have no hesitation in recommending the team to anyone thinking of selling their property.

Vicki · 14 March 2022

★★★★★ 5/5

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Robinsons crook again made the selling…

Robinsons crook again made the selling process as smooth as possible and guided me through the sale for the second time recently, thanks

Mr · 21 January 2026

★★★★★ 5/5

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I highly recommend Robinsons Estate…

I highly recommend Robinsons Estate Agent. The Darlington branch in Duke Street were fabulous. The staff were not only friendly and understanding, they were professional and on the ball with communications between all involved in the sale of my house.I had confidence in them all the way through the process. I would definitely use them again. Excellent.

Mrs · 11 March 2021

★★★★★ 5/5

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Excellant Sale

Lots of advice available and support throughout listing and sale. Many thanks to Keith and Ann, and particulary for the excellent communications and updates via Stacey, Emily and Keighley.

Customer · 16 February 2024

★★★★★ 5/5

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We recently purchased a property that…

We recently purchased a property that was listed by Robinsons. We couldn't be happier with the support they provided as we began to realise how slow our solicitors were. Sharon was amazing, chasing all parties tirelessly and regularly providing updates to all stakeholders. I really couldn't recommend highly enough.

FF · 27 June 2022

★★★★★ 5/5

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From start to finish a complete full…

From start to finish a complete full service with regular updates. This was my first purchase of a property and anytime I needed help and guidance Sharon was always there to answer my questions. I am now happy living in my own property. Many thanks to the Sedgefield team including Ryan and Jade and especially Sharon

Sean · 27 April 2021

★★★★★ 5/5

Trustpilot

Fantastic service

The staff at Robinson's Sedgefield have been fantastic! Keeping us informed all the way through the process, and putting our minds at ease with everything. I would like to say a special thank you to Sharon, without your knowledge and support it would have been a totally different experience, amazing lady! I cannot recommend this branch enough.

Amanda · 6 February 2021

★★★★★ 2/5

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Poor response to maintenance issues

I've been renting from Robinson Lettings for about four months now, and honestly, it's been pretty frustrating. At first, they were super quick to respond when I was signing the lease. But once I moved in, it's like they just forgot about me.I've had a leaking ceiling for three weeks now. my sofa and rug are getting ruined, and they still haven't fixed it. Then there's the radiator in the living room that stopped working about a month ago. No response from them, and I can't even hang out in my living room because it's too cold.And don't get me started on the dishwasher. It broke down three weeks ago, and I was told a manager would call me back. It's been a week, and I've heard nothing. It's really not what I expected after how they were before I moved in.I wouldn't recommend them at this point. The service has been pretty shoddy, and it feels like they don't care once you're in the house.

Johny · 30 November 2023