Trusted Agent profile · Sedgefield

Robinsons Sedgefield reviews

4.8

★★★★★ Excellent

1,806 reviews across 2 platforms

3 High Street, Sedgefield, TS21 2AU

Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,806 reviews on two platforms, including 24 Google reviews rated 4.2.

Google logo

4.2 / 5

24

Reviews on Google

This office

Trustpilot logo

1,782

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.

5/5

Trustpilot

10/10 for service

We have recently rented out our second property with the Sedgefield branch of Robinsons. We were nervous and unsure what to expect as this was a new venture for both of us but Sharon, Jade and Ryan were always on hand to help. Wonderful staff and wonderful people who have been a pleasure to deal with. 10/10 and we will use again to buy, sell or rent. Thank you Robinsons

Mr · 30 July 2021

Agent replied · 17 June 2024

Hi Mr and |Mrs Redford,Thank you so much for your review and 5 stars. It is great to hear that the service at our Sedgefield office was of a high standard. Ryan and his team will all be thrilled with your positive comments.Thanks again for posting your review.Regards.Simon Wright.Director.

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. The whole process has only been 6 weeks from house viewing to house completion, to add to this it was during Christmas/ New year and in lockdown.Really appreciate all of your help and advice along the way, special thanks to Lindsey who has been swift with responses / calls during the whole process which has been really helpful in moving the whole process along so smoothly.

Amy · 24 February 2021

Agent replied · 17 June 2024

Hi Amy,Great review! Thank you so much for your very positive comments ref our Stockton Office. All the team including Lindsey will be delighted that you have been more than satisfied with the service. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

Robinson in Middlesbrough was amazing…

Robinson in Middlesbrough was amazing in dealing with my house sale. I would like to give a special mention to Becky who dealt with everything she was brilliant she always kept me updated with everything. If I was looking for an estate agents in the future it would be Robinson every time.All the best to everyone at Robinson Middlesbrough. Keep safe all of youFrom a very very pleased customer Mark greenwood

Mr · 29 March 2021

Agent replied · 17 June 2024

Hi MarkWhat a great review!!Thank you so much for your review and 5 stars ref our Middlesbrough Office . Becky and all the team will be thrilled. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

5/5

Trustpilot

We couldn’t recommend Sharon and her team highly enough!

Sharon has been absolutely fantastic from start to finish, Robinsons dealt with both our sale and purchase and went above and beyond to keep us updated at every step. Sharon chased the solicitors to keep to the time frames and made frequent calls so we were kept in the loop. She remained unbiased, realistic and fair throughout both processes and we knew we could go to her with any query! We couldn’t recommend them highly enough!

Lauren · 8 July 2019

Agent replied · 17 June 2024

Hi Lauren,What a lovely review!! Thank you so much. Sharon and the team at Sedgefield will be delighted. I will personally thank them and pass on your good wishes.Regards.Simon Wright.Director.

5/5

Trustpilot

A massive thank you to Becky

A massive thank you to Becky Hughes, and the team from Robinsons (Marton), for all your hard work and determination. We couldn't have sold our property without you. Becky, nothing was ever too much and you were always so kind, polite and conscientious. I'll miss your regular calls, emails and updates, it's been an absolute pleasure. If we ever want to sell another property, we'll definitely be coming back to Robinsons.

Mrs · 19 February 2021

Agent replied · 17 June 2024

Hi Mrs Moore,This is a great review!! Thank you so much for taking time to post your positive experience. Becky and all the team at Middlesbrough will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.

4/5

Trustpilot

Everything was really well handled

Everything was really well handled, the only thing which stopped me giving 5 stars was the over ambitious pricing at the start. We agree that this pricing was probably achievable a few weeks earlier. That said we are really pleased with the offer that we got - which was close to our own initial estimate. Communication was good at all times with Joy updating us in a timely fashion.Thank you

Sue · 24 March 2021

Agent replied · 17 June 2024

Hi Sue,Thank you so much for your review and 4 stars. It is much appreciated and i shall thank Joy on your behalf.Regards.Simon Wright.Director.

5/5

Trustpilot

Very professional

Very professional. Also very helpful for any questions to answered for the process of the process selling property.

Susan · 10 June 2026

Agent replied · 17 June 2024

Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated. Regards Robinsons Management Team

5/5

Trustpilot

Fab customer service and sold our house in 3 days!!

I knew robinsons for their great reputation through friends so we went with them for selling our house. Both Louis and Joy who we dealt with for the sale of our home were both excellent. We sold our home in three days with the help of Louis who took fab pictures and had a great description of our house. Joy made sure the ending of the sale went smoothly. We definitely would recommend robinsons.

Miss · 14 November 2019

Agent replied · 17 June 2024

Hi Miss Hird.What a lovely review!!Thank you so much for your positive comments. I will personally thank the team in particular Louis and Joy who have given you an excellent service.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

The staff in Robinsons of Sedgefield…

The staff in Robinsons of Sedgefield have made buying our first home such a pleasant, stress free experience. Ryan, Sharon and Danni have been friendly, approachable and honest throughout the process! There was never a question, query or request that they couldn't help with and we appreciate their knowledge and assistance throughout.

Leona · 2 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Recently used Chester Le Street branch…

Recently used Chester Le Street branch for selling our home. Mainly communicated with Michelle throughout who was fantastic- she was friendly and empathetic when things got stressful. She communicated well which was important as our sale became complex at times. The rest of the team were also great - Michael, Chelsea and Karen - thank you all - first class service from start to finish - big thank you from Patrick & Joanne

Joanne · 27 November 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Robinson’s are an absolute pleasure to…

Robinson’s are an absolute pleasure to deal with. Sold my previous house and my onward purchase with Robinson’s and so had no hesitation when I needed to sell again. Louis team are a credit to him, everyone is pleasure to deal with you feel important and are kept to date with what’s going on. No hesitation at all to highly recommend Robinson’s for both selling and purchasing Many thanks to the full team

Ms · 17 February 2020

Agent replied · 17 June 2024

Hi Ms BrisbyThis is a great review!! Thank you so much for your very positive comments ref Louis and the Darlington team. I will personally pass on your good wishes to him.Thanks again.Simon Wright.Director.

5/5

Trustpilot

Highly recommend Robinson's Sedgefield

Robinson's in Sedgefield have been amazing in dealing with the sale of our home. Ryan was polite and friendly when valuing our home and Sharon has been brilliant all along in keeping us informed with the progress of our sale and dealing with queries. They are both a true credit to the Sedgefield Branch and I would not hesitate to recommend Robinson's to anyone looking to sell their home.

Toni · 2 March 2021

Agent replied · 17 June 2024

Hi Toni-Marie,Thank you so much for this excellent review. Ryan and his team are making a difference at this office and it is wonderful to see. The service levels are very high so i am delighted your experience was also a good one.Thanks again for posting your review. it really does give the staff a boost.Regards.Simon Wright.Director.

5/5

Trustpilot

Professional and friendly service

We chose the Sedgefield branch of Robinsons to sell our home. Throughout the process they were very professional and friendly. We were really impressed with the photos and video Ryan created to show our home at its best. Sharon was very helpful during the sale, helping to maintain smooth communications along the chain. A big thank you to Ryan, Sharon, Jade and the whole team.

RS · 28 November 2021

Agent replied · 17 June 2024

Thank you for your 5 star review, our Sedgefield office will be pleased, it is very much appreciated. Regards Keith Mason, Senior Manager

5/5

Trustpilot

Georgia Bunce & Joy Cruddas

Both Georgia & Joy were incredibly helpful through the process of sale my property, from advertising, viewings and the smooth completion of the sale. I received regular updates via both e-mail & phone calls keeping me up to date with the progress, and weren't shy in chasing potential buyers / solicitors for me. They both went over and above where they needed to purely for my own benefit and i can't thank them enough.

Mr · 1 May 2019

Agent replied · 17 June 2024

Hi Mr Hall,This is a great review!!!Thank you so much.Joy and Georgia will be over the moon with your positive comments. We are always trying to deliver a high quality service to our clients so to hear you experience with the Darlington Offive is brilliant.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Thank you so much!

Couldn’t be happier with the service offered by Robinsons, even despite a Global Pandemic, the communication and updates have been second to none. I would like to thank Becky in particular for being so kind and helpful every step of the way. My move couldn’t have gone any better thanks to her! It’s been such a pleasant and stress-free process, especially for a first time buyer - 10/10 service from Robinsons.

Miss · 8 June 2020

Agent replied · 17 June 2024

Hi Miss Heslehurst,Thank you so much for your great review ref our Middlesbrough office. i will personally thank Becky and all the staff at the office on your behalf.Thanks again.Regards.Simon Wright.Director.

5/5

Trustpilot

Couldn’t fault the service

Instructed Darlington Office of Robinsons to act in sale of a flat. Throughout all the staff were professional, courteous & helpful. Unfortunately the things fell through twice due to prospective buyers pulling out but Robinsons were quick to get things moving again & were instrumental in getting the final sale. A special thank you to Joy & Katherine for all their help & guidance.

JMcD · 15 November 2021

Agent replied · 17 June 2024

Thank you for your review, the Darlington team will be delighted to read your great feedback.

5/5

Trustpilot

House Sale Via Bishop Robinsons

House Sale Via Bishop RobinsonsI have recently sold my property using Robinsons Bishop Auckland, Sam came around to Value the property and was very true and honest with his valuation. Hes a very knowledgeable young man with a lovely nature. It was a fantastic service all round from the Valuation to the Sale. Nat, Allyson and the apprentice Jaye were also very precise through every step of the Sale. Top Marks guys, Thanks Again

Garry · 4 October 2018

Agent replied · 17 June 2024

Hi GarryThese are great comments and so delighted that everything went well for you. I will personally pass on your good wishes to Sam and the Bishop team who will be chuffed.Thanks again.RegardsSimon Wright.Director.

5/5

Trustpilot

Great from the get go

I contacted the Durham branch around 2 months ago after which Keith came out to value the property. He was very knowledgeable and friendly offering the suggested best options to sell. I opted for auction, and the process was very easy with great support from the staff at the Durham branch. Today I completed and thank them very much for making the process so easy. I would recommend them to anyone.

Mr · 27 November 2024

Agent replied · 28 December 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Helpful

They were very helpful in answering any queries I had about the sale of my house. Quick to get my house on the market and worked around working hours for the photographs.

Claire · 30 January 2026

Agent replied · 31 May 2026

Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team

5/5

Trustpilot

Great Team at Robinsons of Sedgefield

I chose the Sedgefield Branch of Robinsons out of several other agencies in the area as the communication was excellent at the very beginning.This communication continued throughout the sale and Ryan, Sharon & Danni were very professional.I would definitely recommend Robinsons as it takes the hassle out of selling your home.

Jean · 26 April 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Robinson's sales team Durham

Ann from the Durham branch provided updates throughout the sale process, which did not run smoothly, no fault of Ann's, I hasten to add. Very pleased with having a single point of contact although others were involved with booking viewings and the valuation etc and were also knowledgeable and professional. I would not hesitate to recommend Ann and the team.

KS14 · 23 May 2022

Agent replied · 17 June 2024

Thank you for your lovely review of our Durham office, and in particular Ann, its very much appreciated. Kind Regards Keith Mason, Senior Manager

5/5

Trustpilot

Perfect team at Sedgefield branch

I had an outstanding experience with the team at the Sedgefield branch of the agency. Ryon, Sharon, and Danni provided exceptional service and demonstrated a high level of professionalism and dedication throughout the entire process. Overall, this team is a perfect example of what great service should be. They went above and beyond to meet my needs and exceeded all my expectations. I highly recommend the Sedgefield branch and specifically Ryon, Sharon, and Danni for their remarkable service.Thank you for making my experience so positive!

Tanja · 21 June 2024

Agent replied · 24 August 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.

5/5

Trustpilot

Efficient & friendly service

Sam and the team were a pleasure to deal with right from the start. Mandy was my main contact but Julie and the others were very helpful and on point and very efficient throughout the whole process, thanks everyone!

Johanna · 5 February 2024

Agent replied · 17 June 2024

Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.

5/5

Trustpilot

Great service from the Sedgefield branch

I would highly reccomend Robinsons at Sedgefield to sell your property. I found Ryan to be very knowledgeable of the market and honest in his advise on value. They achieved a sale quickly and it went through very smoothly. A stress free experience! Thanks Ryan, Sharon & Danni 😀

Michelle · 31 May 2023

Agent replied · 17 June 2024

Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager

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