Trusted Agent profile · Sedgefield
★★★★★
1,806 reviews across 2 platforms
3 High Street, Sedgefield, TS21 2AU
Robinsons's office in Sedgefield, at 3 High Street, is rated 4.8 out of 5 across 1,806 reviews on two platforms, including 24 Google reviews rated 4.2.
Every review we hold for the Sedgefield office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service with a good knowledge…
Excellent service with a good knowledge of pricing in the area.
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team
5/5
TrustpilotGreat lettings experience for a student house
Thanks to Vicki Bosworth and the team for a great lettings experience for a student house in Durham. It was our son's first time as a tenant, you made it easy due to your structured processes and clear communications. You addressed minor property issues immediately. Thanks for your expertise and professionalism!
Hi Brian,Thank you so much for your review and 5 stars. Vicki will be delighted with your comments and i will personally thank her on your behalf.Regards.Simon Wright.Director.
1/5
GoogleUnprofessional rude staff, attempted to bully myself (a disabled/vulnerable person) into paying for inappropriate charges at the end of my tenancy after making me homeless. Ryan is nice though, too good for that place.
5/5
TrustpilotThank you to the Sedgefield branch for…
Thank you to the Sedgefield branch for their support with our first time purchase. They were nothing but friendly and professional throughout the process. Especially Ryan and Sharon who always took the time to answer all our questions!
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFirst class service
First class service, Ryan was very knowledgeable and professional in all our dealings with him, we were with another agent for over 2 years and no sale, Ryan sold the house within 2 weeks of listing our property👍👍👍👍
Thank you for your review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotGreat experience from all the staff…
Great experience from all the staff (Michelle, Chelsea & Michael) at Robinsons Chester Le Street. They have been friendly and helpful throughout the process of buying our new home
Thank you so much for taking the time to share your feedback, it truly means a lot to us. Our team works hard to provide the best possible service, and knowing that it's appreciated makes all the difference. We'll be sure to pass your kind words along to everyone here. Regards Robinsons Management Team
5/5
TrustpilotMichael and his team.
Michael and his team have been extremely supportive throughout the very stressful process of moving home. All staff were always very mindful of our circumstances and the deadlines that we needed to meet. Always courteous, friendly and very helpful. I would have no doubt in using Robinsons again and would recommended them always.
Hi Tuscan HoildayThis is a great review and very positive comments. Thank you so much for your 5 stars. The team at Chester Le Street will be over the moon.Thanks againRegards.Simon Wright.Director.
5/5
TrustpilotWe were extremely happy with Robinson’s…
We were extremely happy with Robinson’s Spennymoor. The staff were fantastic and kept us up to date with everything, from start to finish on the sale and purchase of our old and new property.Julie kept us very informed through twists and turns with the very large chain involved. Thanks Chris and Julie King.
Hi Mr and Mrs King.Thank you so much for your kind words in ref to our Spennymoor Office. The team there wil be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotElaine (Marton) - Brilliant
Elaine (Marton, Middlesbrough) went above and beyond to help us with purchasing our dream home, constantly keeping us up to date with everything and helping chase down solicitors! Elaine was a pleasure to deal with, we couldn’t have asked for any more. Thank you so much.
Hi Liam and Charlotte.Thank you so much for your review and 5 stars. Elaine at our Middlesbrough branch will be delighted. I shall pass on your good wishes to her.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons -Bishop Auckland
Sam at the Bishop Auckland branch was brilliant and so professional. The pictures he had taken of our property were second to none. Nothing was a problem to him and gave me lots of advice on best ways to sell my property. I would definitely recommend Robinson’s to my friends and family 😀
Hi Mrs Parkinson,Thank you very much for writing such a positive review. All the team at Bishop Auckland will be delighted with your comments.Regards,Simon Wright.Director.
5/5
TrustpilotI received an excellent service from…
I received an excellent service from Donna Rowe in the Ingleby Barwick office. She went out of her way to ensure I received an excellent service. I would highly recommend Robinsons at Ingleby Barwick and in particular Donna who made time available to discuss my requirements. She is a valuable member of your staff.
Hi CarolThank you so much for your review and 5 stars.The staff at Ingleby will be delighted in particular Donna.I will pass on your good wishes to the team.RegardsSimon Wright.Director.
5/5
TrustpilotGreat company
Great company, prompt service and always willing to help, Clare has been a pleasure to deal with.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
5/5
TrustpilotReally happy with the staff and…
Really happy with the staff and service, with great feedback during my purchase
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future. Kind regards, Robinsons Management Team
5/5
TrustpilotEfficient service yet again
Once again I would like to thank Robinsons, Marton , Middlesbrough especially Nikki , for going above & beyond in helping me, the landlord & my tenant whilst I was away . Thanks for also regularly keeping me up dated Would recommend their efficient service 👌
Hi Stella.Thank you so much for your review and 5 stars ref our Middlesbrough Office. The team there including Nikki will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotSale of Copse Lane.
I can’t thank Robinson’s enough for making the sake of my house a very easy and simple transaction. They were accommodating and professional and talked me through every step of the way. They were responsive and warm with all their communications. Extremely happy with the service and woul 100% recommended and use again!
Hi LizI am so pleased you have had such a great service from our Ingleby Barwick office. They are all a credit to Robinsons and work hard for all their clients. Thanks for giving them 5 stars. They will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons Sedgefield Outstanding!
Recently, I connected with Ryan, Sharon and Danni at Robinsons Sedgefield, to purchase my new home, and can honestly say they are the most professional, friendly, knowledgeable estate agents I have ever dealt with. They have a comprehensive approach to the whole process, and I felt so comfortable with them. Nothing was too much trouble and they were always happy to answer questions and address any concerns I had along the way. I would never hesitate to recommend the team at Robinsons Sedgefield.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
Trustpilot1st Class Service
I would highly recommend this firm , outstanding service and communication was excellent from start to finish , nothing was ever too much trouble , especially Elaine who went above and beyond delivering a 1st class service and a credit to the company, thank you !
Hi Lisa,Great review !!Thank you. Elaine and all the team at Middlesbrough will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotThe name may have changed but the Service is Still 5 star
I have used Fine and Country( now Robinson Regency & Rural) for over 10 years for buying, selling and renting various property on Wynyard and the wider area.The staff are superb,taking time to understand your requirements and ensuring the best fit for your needs.Keeping you up to date at all stages of the process.
We sincerely appreciate you taking the time to share your feedback with us. Your review holds great significance for our team, as it helps us understand what we are doing well and where we can improve. Your insights are invaluable in shaping the future of our service, and we're grateful for your support.Warm regards,The Robinsons Team
5/5
TrustpilotMASSIVE thank you to Claire Etheridge
MASSIVE thank you to Claire Etheridge. She’s been absolutely amazing in every way, always answers any questions I have and also answers straight away. She supports you 100% and I wouldn’t have wanted anyone else to help me get a house! Thank you so much Claire.
Hi Molly,Thank you so much for your review and 5 stars. It is great to hear your experience with Claire and the Stockton Office was so positive. They are all a credit to Robinsons.Regards.Simon Wright.Director.
5/5
TrustpilotSpeedy & Professional service
Asked Robinsons on Stokesley Rd , Marton to find me a tenant for my flat ASAP. They pulled all stops out & successfully found me a new tenant with speed & proficiency. Thanks to Becky , Richard & all the staff for their continued help & support
Hi StellaThank you so much for your positive review ref our Middlesbrough Office. The team there will be delighted. I shall pass on your good wishes to them all.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons Chester le Street
Robinsons Chester le Street were our sellers estate agent
5/5
TrustpilotStudent Property Experience
We rented a student property last year. Robinsons were fast to respond to any issues we had and were very reasonable when we had any requests. Vicky was very easy to contact and was helpful when we had any problems (which was very rare).
Hi EleanorLovely review!!Thank you so much. Vicky will be delighted with your positive comments. I shall pass on your good wishes to her.Regards.Simon Wright.Director.
5/5
TrustpilotI would give Robinsons Sedgefield 10…
I would give Robinsons Sedgefield 10 stars if I could. Ryan, Sharon and Danni have always been friendly and polite as well as professional. I was always kept up to date with my sale and they would gently manage my expectations if I was getting ahead of myself. I visit the branch most days on my dog walk and we are always greeted with a smile. I wouldn't hesitate to use Robinsons again.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFantastic service from the Chester-le-Street team
Michael, Michelle, Chelsea and Karen at the Chester-le-Street branch were a pleasure to deal with from the minute I first rang to put the house on the market. In no time it was on website with beautiful photos and within 2 weeks it was sold. I would highly recommend this lovely team, nothing is too much trouble for them.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
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