Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleExcellent service. We couldn’t be there at the time of loading the unit, but communication between ourselves and movers was excellent. Ongoing communication is top notch and a great help. Highly recommended.
We had to knock a star off due to pricing. But the extra we are paying compared to others is worth it if the excellent service continues.
Lynn · 2 June 2024
Agent replied · 9 June 2024
Thank you for the lovely review Lynn, great to hear how helpful the team have been.
★★★★★ 5/5
TrustpilotPolite staff and great establishment
Polite staff who are always ready to help and great company. Would definitely recommend.
Charlie · 13 August 2026
★★★★★ 5/5
TrustpilotLeeds
The staff in Leeds are friendly, professional, helpful and really kind. It has been a great experience for me! Absolutely fantastic service guaranteed! I highly recommend!
Tiago · 21 May 2026
★★★★★ 5/5
GoogleGreat set up, friendly welcome and full information given to us. Easy to access and open times are great. Would highly recommend. First 3 months half price being a bonus. Feel our belongings are safe, dry and secure.
Christine · 16 February 2026
★★★★★ 5/5
TrustpilotBrilliant team
Brilliant team! Stored in a few of the storage teams sites and can’t fault any!
Ellie · 5 August 2026
★★★★★ 5/5
TrustpilotThe Scunthorpe team are always…
The Scunthorpe team are always pleasant, helpful & friendly. The Scunthorpe site is well maintained with a focus on cleanliness. I use it for personal however the company i work for also use it & i'm treated with the same professionalism no matter the reason i'm there
Chris · 20 November 2025
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, very knowledgable and a pleasure to have storage with
Ellie · 12 August 2026
★★★★★ 5/5
TrustpilotFantastic company
Fantastic company, easy to deal with and the staff were very helpful.
Sam · 12 August 2026
★★★★★ 5/5
GoogleHelped to set up an upgrade on my unit as my old one was full really helpful and made it easy thanks Jess
Harry · 10 June 2023
Agent replied · 11 June 2024
Thank you for your review Harry, we are so happy you received great customer service today.
★★★★★ 5/5
GoogleExcellent facility with exactly what I require, that been moving house and wanted to put some items away for the viewings etc.
The locker is ample for my needs, well ventilated, cool (even in this 30degree weather) and with ample privacy in that you never feel like your are been watched.
The ladies in the office are always really helpful and on the occasions I have been in phone contact they have been superb.
Need to ditch your stuff/treasures somewhere out the way while people nosey around you home looking at your life from a material point of view stick it in storage.
Mathew · 10 June 2022
Agent replied · 11 June 2024
Hi Mathew,
Thank you for the great review, best wishes
★★★★★ 5/5
TrustpilotClean friendly stuff always willing to…help
Clean friendly stuff always willing to help with any problems
Ryan · 13 August 2026
★★★★★ 5/5
TrustpilotPerfect service
Perfect service, staff in Kettering are friendly and ready to help.
Jonah · 5 August 2026
★★★★★ 1/5
TrustpilotThe WORST experience
Regarding the Skelmersdale Unit.
Ryan · 26 January 2026
Agent replied · 6 June 2026
Ryan,
We are saddened that you have left such a poor, inaccurate review of our services.
When you reported a small amount of mould on a couple of your items in July, which may or may not have been present before the goods entered our facility, our team did their utmost to help. Offering to help you relocate the items to an alternate unit right away, but you elected to leave them in the same unit.
We pride ourselves on quality and service, thus have had no other reports of such cases in our 3 years’ operating in Skelmersdale.
In regards to access times, these have not changed from the point of agreeing the rental of the unit.
We believe that an appropriate resolution has now been found and wish you well for the future.
★★★★★ 5/5
TrustpilotAbsolutely amazing staff I have…
Absolutely amazing staff I have upgraded to a larger unit, Donna & Debbie couldn’t made the move any easier. The friendly welcome you get whether you are a new or existing customer is second to none. Thank you.
Chris · 8 January 2026
★★★★★ 5/5
GoogleQuick and easy set up, lovely staff Jess and Holly were very helpful in helping me choose the right size space.
Connor · 10 June 2023
Agent replied · 11 June 2024
Hi Connor, thank you for the 5 star review
★★★★★ 5/5
TrustpilotExcellent professional service
Excellent professional service! Very kind friendly staff!! Highly recommended
Marketa · 15 August 2026
★★★★★ 5/5
TrustpilotThe team at the Saint Helens facility…
The team at the Saint Helens facility are fantastic.
Vicky · 14 August 2026
★★★★★ 5/5
TrustpilotReally helpful company
Really helpful company, really easy to use. I highly recommend.
Ricardo · 7 August 2026
★★★★★ 4/5
TrustpilotNice staff good service
Nice staff good service. Open 7 days a week
Keith · 13 August 2026
★★★★★ 5/5
GoogleStaff are so helpful and friendly, I’ve dealt with all 3 of the ladies in the office, Chloe, Jess and Laura.
They are so welcoming unlike other companies where it just feels like a Business deal.
They are compassionate and understanding, the units are clean and secure and I wouldn’t hesitate in recommending them to anyone that needs storage.
11/10 from me!
Laura · 30 April 2025
★★★★★ 5/5
TrustpilotFriendly and knowledgeable staff
JR · 11 September 2026
★★★★★ 5/5
TrustpilotBrilliant service
Great service from the team at Selby, highly recommend!
Jodie · 6 August 2026
★★★★★ 5/5
GoogleExcellent service from the office staff, especially from Jess.
Convenient for access, good choice of storage rooms, spot on cleanliness and the first months rental refund a real bonus.
I would highly recommend Scunthorpe Self Storage.
Steven · 10 June 2021
Agent replied · 11 June 2024
Hi Steven,
Thank you for the positive feedback
★★★★★ 5/5
GoogleA great service which made our move much easier, very friendly staff always willing to help. Easy in & out and very professional setup. Highly Recommend 😊 …
Tracy · 19 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.