Trusted Agent profile Β· Scunthorpe

Hunters Scunthorpe reviews

2.9

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822 reviews across 3 platforms

241-243 Ashby High Street, Scunthorpe, DN16 2SQ, DN16 2SQ

Hunters's office in Scunthorpe, at 241-243 Ashby High Street, is rated 2.9 out of 5 across 822 reviews on three platforms, including 196 Google reviews rated 4.8.

Google logo

4.8 / 5

196

Reviews on Google

This office

Facebook logo

5.0 / 5

13

Reviews on Facebook

This office

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.

5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🀬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve Β· 27 July 2020

5/5

Trustpilot

Highly Recommend - Hunters Lee

I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!

TN Β· 19 December 2024

5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha Β· 1 September 2022

5/5

Google

Andy and his team at Hunters Scunthorpe are fabulous. They were so understanding from start to finish. Can not recommend them enough

Vicki Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you so much Vicki for this lovely review!

5/5

Google

Thank you Hunters Estate agent for helping me to find my first house. πŸ₯°πŸ˜πŸ’β€οΈ …

Manpreet Β· 17 December 2025

Agent replied Β· 23 December 2025

You are very welcome Manpreet - thank you for your review!

1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty Β· 25 November 2024

1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam Β· 8 July 2019

4/5

Google

Hunters were prompt, efficient and courteous. I was walked through the process and I had to do very little until dealing with the solicitors where it stalled somewhat through no fault of Hunters. The first viewing occurred within a week and half of the property being put on the market and within a couple of days of this I received an offer which after a minimum amount of negotiation I accepted. I was particularly impressed with Keeley Green a most personable and efficient woman who did her best to grease the machinery of selling and keep me up-to-date on developments.

Mike Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you so much for your lovely review, we really appreciate it!

1/5

Google

Terrible customer service. Mistake after mistake which can be forgiven but Verity (staff member handling the property) would prefer to blame other rather than take responsibility. These mistakes could cost tenants money in the future and lessons need to be learnt before they do.

Tom Β· 4 January 2025

Agent replied Β· 11 January 2025

Hi Tom, Sorry to hear that you feel you had a bad experience with ourselves. It is always disappointing when individuals resort to leaving bad reviews, rather than speaking with management - in this occasion myself - so I could have a chance to rectify. I have reviewed the emails and and listened to the voice recordings this morning - as a small businesss our reviews mean a great deal to us - and I do take it seriously. It is my ethos to make sure any issues we have are resolved and looked into , as we believe in holding our hands up if we make mistakes. This being said, after looking through the information, I am struggling to see where youre coming from. It seems that the landlady and our lettings team have bent over backwards to accomodate you wishing to change payment dates and vacate early. If this is incorrect - and perhaps there are incidents I am unaware of, I would appreciate you contacting me directly to discuss. We do record conversations - and to my knowledge, any conversations had were amicable, and emails were responded to promptly. After having visited the property myself to take photos for re letting - I genuinely think you should perhaps look to your own actions, in regards to making mistakes / costing people money.

1/5

Trustpilot

Don’t sell with hunters

If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.

Adam Β· 11 May 2025

1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie Β· 29 October 2024

1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call. Not sure exactly how anyone is supposed to view a property with Hunters.

Steven Β· 26 October 2024

5/5

Google

Absolutely amazing customer service from start to finish. Keeley & Charlotte were nothing but helpful and pleasant every time I spoke with them. Pleasure to deal with them. Thank you! :)

Charlotte Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you for your lovely review Charlotte.

5/5

Google

We received an excellent service from Hunters when selling our house. The advice from Andy during our initial meeting was honest and professional leaving us confident that it was Hunters we wanted to sell our house. All viewings were carried out by Hunters which was a big selling point for us, and what a fab job Jason did - selling our house much faster than we ever expected! Jason kept us updated on the feedback from all the viewings which took place and was always on hand to offer advice. Andy and Jason went above and beyond, even offering their help and advice with regards to purchasing our next property. I would not hesitate to recommend Hunters and would like to say a huge thank you to all the team at Hunters Scunthorpe.

Nicola Β· 25 October 2018

5/5

Google

The best estate agent chain there is, went above and beyond. Thank-you Hunters :)

Conrad Β· 23 November 2025

Agent replied Β· 23 December 2025

Thank you Conrad - appreciate this a lot!

5/5

Google

Took over our sale half way through they were fast and efficient got everything done really quickly. Even after the sale they responded to concerns and helped Absolutely awesome

Jayne Β· 21 June 2025

Agent replied Β· 11 October 2026

Thank you Jayne, appreciate it

1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley Branch I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi Β· 1 October 2024

5/5

Trustpilot

Thank you so much to Rob

Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%

Linda Β· 20 March 2021

5/5

Google

We have dealt with Hunters on numerous occasions over the past couple of years and the experience is always a good one! All of the team are friendly and professional. They are really on the ball with updates throughout the sale process to ensure everything goes as smoothly as possible. Would 100% recommend Hunters Scunthorpe if you are thinking of Selling, Buying or Renting property. We hope to do more business with the team in the future.PositiveProfessionalism

Harry Β· 24 October 2022

Agent replied Β· 23 October 2024

Thank you so much for your feedback Harry, looking forward to dealing with you in the future !

1/5

Trustpilot

Hunters

Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Don’t reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.

Ali Β· 13 July 2020

1/5

Trustpilot

Absolutely the worst estate agents

Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldn’t attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasn’t there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me πŸ€”πŸ€” I said hi I have a viewing which they replied oh we didn’t know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear

Scott Β· 16 September 2024

1/5

Trustpilot

Avoid at all costs. The worst of the worst!

Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!

Alexandra Β· 28 September 2024

1/5

Trustpilot

8yo living in freezing apartment for over a week

The flat has no heating and the boiler is not working, while the agent claimed that they are working fine during the viewing. The engineer said it takes 3-5 working days to get the parts to fix the boiler, my 8yo has to live in freezing cold apartment for more than a week. The agents just sent us 2 portable heaters and said we have to bear with it.

BC Β· 19 February 2025

1/5

Trustpilot

If I could give zero stars or negative

If I could give zero stars or even negative stars, I would. From renting the property, collecting the keys, discussing the lease renewal, to the recent issue with rent payments, it has been a complete disaster. When I first viewed the property, I told the agent at Hunter that my current lease was ending soon and I needed to speed up the process of getting the keys. The agent assured me it would be fine and agreed to hand over the keys on Monday. However, I spent the entire Monday chasing them from morning to evening, even going to their office, but still didn’t get the keys. When I arrived at their office, they told me some documents weren’t signed. I couldn’t believe they only realized this after I had to show up in person. The next day, I contacted them again in the morning, and once again, they weren’t ready. It wasn't until late Tuesday, right before their office closed, that I finally got the keys. A year later, when it was time to renew, Hunter told me the landlord agreed not to raise the rent, and I immediately accepted. They sent over the renewal documents, but before I could sign and return them, they called the next day saying the landlord had changed their mind and wanted to increase the rent by Β£200. I was shocked. How could they go back on their word? Hunter even insisted that the landlord had the right to do so because there were still two weeks before the lease renewal, otherwise, the landlord could end the tenancy. This felt like bullying, but I had no choice but to agree. Yesterday, I received the payment invoice for the renewal, but the amount listed was still the old rent. Since they issued the invoice, I paid the amount stated. Today, they realized their mistake and sent me an email asking for the remaining balance, even rushing me to pay immediately. I was at work at the time, so I couldn’t make the payment right away. Later, Hunter's agency called me, and instead of being polite, they demanded I pay as soon as possible. I told them I was working and couldn’t pay immediately, and that it was their mistake, not mine. They insisted I pay after work, but I had other commitments. I can’t believe they made the mistake but still had such a rude attitude. I will never use this company again, and I hope they go out of business to avoid further damaging the reputation of service companies in the UK.

Josie Β· 6 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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