Hunters Scunthorpe reviews

★★★★★ 1/5

Trustpilot

This company doesn't seem to care…

This company doesn't seem to care either about their prospective customers or their existing landlords. I have an outstanding issue with their poor tenant management at a property that they have let for a number of years and their failure to recover documented damage after the tenant vacated the property. Nobody is answering my emails. The owner has notified his landlords that yet another staff member has left the company, they are notorious for being unable to retain staff. I would not recommend them to anyone.

Stuart · 17 September 2026

★★★★★ 5/5

Google

Bought a house advertised through Hunters in November. The whole team dealing with our purchase were exceptional. Charlotte, Keeley ,Will and Kevin were the team members who showed us the property on 3 different occasions. They were all extremely helpful and very respectful. Communication was brilliant, Charlotte and Keeley informed me regularly about developments. They also answered all my queries. I would highly recommend these estate agents. Especially the team that dealt with us. 5 * team. Brilliant customer service. Thank you.

Saida · 11 January 2026

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day. Experience of sales team - Georgia is so lovely and was a pleasure to work with. However, even after a week, the sole promotion strategy was pushing me to lower the price, which I eventually caved into and feel like I would have got more money had I gone with an approach suggested by a different agent. I had over 30 viewings, which was exhausting preparing the house for. Most of these were time wasting - one definitely a pseudonym (why don't they ask for ID checks?) and at least 10 weren't actually people who were in a position to buy (not got house on market or it would turn out they'd offered elsewhere). The buyers buyer (also buying through Hunters), was not vetted correctly or there was a big cover up. If there was a cover up, Hunters couldn't tell me, because they had such poor record keeping. I was sent evidence of some record keeping with regards to something else (hello GDPR breach!) and it was full of typos and omissions. Sales progression experience was horrific. Thankfully they eventually replaced the person, as I could go on and on with my list of what she did that was totally unprofessional, but worst bit is she could have put my children at risk if it had been a DV situation, as she told everyone in the chain my new address and all the addresses of everyone in the chain, repeatedly. I repeatedly complained about her and they left it far too late to do anything. Absolutely appalling and this estate agent caused so much additional stress to what was already a horrific chain. I would not recommend to anyone.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel. Big mistake just full of empty promises. No response to phone calls or emails. 17 days before first viewing. Buyers were not vetted as we were told. Some hadn't even got their house on the market. It was a truly horrible experience. Finally got a offer £30,000 below asking price! THEN I had an long email telling me we should take it ! They are beyond rubbish. They take on too many clients & cannot give you the time. They don't even ask if appointment is convenient to you. One word ....Jokers Two words....Avoid Avoid If I could give zero stars I would

Trixie · 26 June 2026

★★★★★ 5/5

Google

A huge thanks to all staff involved in the purchase of my property.Nothing was to much trouble everything dealt with promptly and in a very friendly and professional manner throughout.I would definitely recommend you to anyone I talk too.thank you again team Special mention to Charlotte,Will and Kevin for making it all happen.

Yvonne · 11 April 2026

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient. Julie was always professional, approachable, and highly responsive. Any questions or concerns I had were addressed promptly and clearly, which gave me a great deal of confidence and peace of mind. Her knowledge and expertise were evident at every stage, and she guided me through the process with ease, ensuring everything moved forward quickly without any unnecessary delays. What truly stood out was how seamless she made the entire experience. The process of buying a house can be overwhelming, but Julie handled everything with such organisation and attention to detail that it felt effortless on my part. Her dedication and commitment to providing excellent service really shone through. I am genuinely grateful for her support and would highly recommend Julie Decraene to anyone looking for a reliable, efficient, and professional service. She has made a significant milestone in my life an incredibly positive and stress-free experience.

Alia · 16 April 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

I have used Hunters for many years now and as a result of their service have had the confidence to invest in my portfolio knowing that the whole team always have the landlords interest at the forefront of their mind. Their vetting is superb and they always introduce me to quality tenants that I am pleased to rent my properties to. After previously dealing with another agent in Scunthorpe the Hunters team are far more proactive and I can thoroughly recommend this well run friendly local agent as they go above and beyond.

Nigel · 11 May 2026

★★★★★ 5/5

Google

I have used Hunters to both buy and sell properties with over the last 10 years and I also have several rental properties managed by them. I would highly recommended them to everybody. Andy and all his team are absolutely brilliant ,whether it be selling a property and really aiming to achieve the best possible price (but not just for myself as the seller, they really look after any potential buyers too which I hugely admire) or managing rentals and always keeping on top of everything and keep me up to date, every single member of the team are extremely professional, knowledgeable and very friendly. I cannot recommend Hunters enough. I would never take my business anywhere else. Thank you for everything you guys do

Jessica · 11 May 2026

★★★★★ 5/5

Google

I have to really thank Charlotte & Keely at Hunters for their help, advice & patience throughout the sale of our late father’s home. I would very highly recommend Hunter’s as an estate agency. Very professional and friendly & supportive

Fay · 11 February 2026

★★★★★ 5/5

Google

Kevin showed us around several properties. He was very knowledgeable, polite, respectful and gave us time to browse the properties. He remembered my name as we searched for an appropriate bungalow for our parents. Thank you Kevin for all your help x Lisa & family xxx

Lisa · 11 August 2026

★★★★★ 5/5

Google

An amazing experience. Nothing was too much trouble. Would highly recommend. Special mention to Will from the Scunthorpe branch, who was calm, reassuring and incredibly pro active. Thank you!

Charlotte · 11 April 2026

★★★★★ 5/5

Google

We're so grateful to Keighley and all at Hunters Scunthorpe branch for all thier help and support selling the house at Old Brumby. They went above and beyond in helping us when difficulties arose that we were not able to deal with ourselves due to us not living in the area.They were so kind and understanding which really made a big difference to us. They represented our interests and made sure the sale went really smoothly, we can't thank them enough. I recommend thier services to anyone considering selling or buying a property in the area. Thank you again!

Debbie · 22 December 2025

★★★★★ 5/5

Google

When getting valuations for our house, we were really bowled over by how knowledgeable Keeley was and how positive she was. We felt comfortable putting out house on the market with Hunters - Kevin and Keeley hosted viewings between them and you couldn't ask for better people to do the job! They really sell your home and your local area to people with enthusiasm, such nice people too! Also a big shout out to Charlotte and Verity in the office who work really hard to keep lives if communication between everyone and will very kindy help with pushing things along and finding out things for you if solicitors are being a bit quiet or vague. Thanks to Hunters we moved into our new home on Monday and I'm grateful to them for that as I love my new home to bits already 😊 thank you for helping us to get here.

Jules · 27 March 2024

★★★★★ 5/5

Google

We completed on the sale of our flat today and the experience we have had from Hunters has been first class from the very start. They sold our flat within the first week of it being listed and got us more than we expected I cannot recommend this company enough for anyone looking to either buy or sell. Thanks again to Andy, Charlotte and William.

Chris · 11 April 2026

★★★★★ 5/5

Google

I would definitely recommend Hunters, the staff kept me informed of the process and contacted me with the updates. Thanks Will and Charlotte.

Debbie · 11 February 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

Nightmare move

I used Hunters to sell my home after living there for approximately 35 years. I want to acknowledge that the sale itself was complicated and involved significant delays, including probate and Land Registry issues. Hunters did work to keep the sale progressing, and I recognise the time and effort involved in that process. However, my experience on completion day was extremely distressing. I was still in the process of removing my belongings when the buyers and members of their family arrived at the property. My family and I were placed under considerable pressure to remove a lifetime of possessions as quickly as possible. My belongings were outside and in the street, and I felt deeply embarrassed, overwhelmed and humiliated by the circumstances. I had expected the handover of my home to be handled in a calm and organised way. Instead, what should have been an important and emotional moment after 35 years in my home became one of the most distressing experiences I have ever had. I raised a formal complaint with Hunters. The agency investigated the matter and explained that they had followed their usual procedures and were not aware that the buyers intended to attend the property at that time. I appreciate that Hunters were not present at the property and therefore could not comment directly on everything that happened there. I also appreciate that the completion process itself is controlled by solicitors and that many aspects of the timing are outside an estate agent's control. However, I remain deeply upset by the way the handover unfolded and by the experience I had on the day I left my home. I believe clearer communication and better coordination of the physical move may have prevented the situation from becoming so distressing. Having considered my experience and the response to my formal complaint, I would not recommend Hunters based on my experience of the completion and handover of my property. This review reflects my personal experience and the impact the events of completion day had on me.

Janice · 22 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Trustpilot

5 years renting with no issues at all

I rented an apartment through Hunters (Otley & Ilkley) for five years and honestly had a great experience the whole time. They were always quick to reply, super easy to deal with, and sorted any issues straight away - no chasing needed. Communication with the landlord was also really smooth thanks to them. Big thanks to Donna, Libby, and Leister for being so helpful and friendly over the years. Would definitely recommend Hunters if you're looking for a letting agent you can rely on.

Anna · 26 April 2025